Quick Reference Guide
Page 36
.... If the problem is identified. Check "Diagnostic Lights" on page 37 to see if the specific problem is not identified, contact Dell for instructions on page 37 to complete. See "Power Problems" in a power-saving mode. Check "Diagnostic Lights" on diagnosing the beep...Guide. and no video during POST A problem was detected while the BIOS was executing. Solid yellow The Dell Diagnostics is identified. For information on the system board may indicate a computer problem. www.dell.com | support.dell.com 5 Close the test screen to return to wake the computer. ...
.... If the problem is identified. Check "Diagnostic Lights" on page 37 to see if the specific problem is not identified, contact Dell for instructions on page 37 to complete. See "Power Problems" in a power-saving mode. Check "Diagnostic Lights" on diagnosing the beep...Guide. and no video during POST A problem was detected while the BIOS was executing. Solid yellow The Dell Diagnostics is identified. For information on the system board may indicate a computer problem. www.dell.com | support.dell.com 5 Close the test screen to return to wake the computer. ...
Quick Reference Guide
Page 37
...LEDs may vary depending on the system type. For information on the front or back panel. Quick Reference Guide 37 A possible BIOS failure has occurred; The lights can appear either vertical or horizontal. Light Pattern Problem Description Suggested Resolution The computer is in ...the Product Information Guide. the Run the BIOS Recovery utility, wait for a short time, and then turn off " condition, or a possible pre-BIOS failure has occurred. To help you begin any of the diagnostic lights may help identify...
...LEDs may vary depending on the system type. For information on the front or back panel. Quick Reference Guide 37 A possible BIOS failure has occurred; The lights can appear either vertical or horizontal. Light Pattern Problem Description Suggested Resolution The computer is in ...the Product Information Guide. the Run the BIOS Recovery utility, wait for a short time, and then turn off " condition, or a possible pre-BIOS failure has occurred. To help you begin any of the diagnostic lights may help identify...
Quick Reference Guide
Page 40
... a burst of three beeps, and then one beep. Code Cause Code 1-1-2 Microprocessor register failure 3-1-4 1-1-3 NVRAM read/write failure 3-2-2 1-1-4 ROM BIOS checksum failure 3-2-4 1-2-1 Programmable interval timer failure 3-3-1 1-2-2 DMA initialization failure 3-3-2 1-2-3 DMA page register read/write failure 3-3-4 1-3 Video Memory test ... test failure Cache test failure 40 Quick Reference Guide If your online User's Guide. For information on contacting Dell, see your computer beeps during start -up if the monitor cannot display errors or problems. This series of...
... a burst of three beeps, and then one beep. Code Cause Code 1-1-2 Microprocessor register failure 3-1-4 1-1-3 NVRAM read/write failure 3-2-2 1-1-4 ROM BIOS checksum failure 3-2-4 1-2-1 Programmable interval timer failure 3-3-1 1-2-2 DMA initialization failure 3-3-2 1-2-3 DMA page register read/write failure 3-3-4 1-3 Video Memory test ... test failure Cache test failure 40 Quick Reference Guide If your online User's Guide. For information on contacting Dell, see your computer beeps during start -up if the monitor cannot display errors or problems. This series of...
Setup Guide
Page 8
Setting Up Your Inspiron Desktop Connect the Display If you to connect your computer to more than one monitor simultaneously. You can purchase the DVI-to-VGA adapter, HDMI-... Intel multiple monitor feature (disabled by default). To enable this feature, enter the system setup (BIOS) utility and set the Intel Multiple Monitor Feature to -DVI adapter, and additional HDMI or DVI cables at www.dell.com. You may need to use an appropriate adapter (DVI-to-VGA adapter or HDMI-to...
Setting Up Your Inspiron Desktop Connect the Display If you to connect your computer to more than one monitor simultaneously. You can purchase the DVI-to-VGA adapter, HDMI-... Intel multiple monitor feature (disabled by default). To enable this feature, enter the system setup (BIOS) utility and set the Intel Multiple Monitor Feature to -DVI adapter, and additional HDMI or DVI cables at www.dell.com. You may need to use an appropriate adapter (DVI-to-VGA adapter or HDMI-to...
Setup Guide
Page 13
... connection. Set Up the Operating System Your Dell computer is recommended that you download and install the latest BIOS and drivers for the first time, follow the instructions on the operating system and features, go to support.dell.com/MyNewDell. 11 These steps are mandatory ... Windows for your computer, it is preconfigured with the Microsoft Windows operating system. Setting Up Your Inspiron Desktop NOTE: For optimal performance of your computer available at support.dell.com. CAUTION: Do not interrupt the operating system's setup process. The Windows setup screens will take...
... connection. Set Up the Operating System Your Dell computer is recommended that you download and install the latest BIOS and drivers for the first time, follow the instructions on the operating system and features, go to support.dell.com/MyNewDell. 11 These steps are mandatory ... Windows for your computer, it is preconfigured with the Microsoft Windows operating system. Setting Up Your Inspiron Desktop NOTE: For optimal performance of your computer available at support.dell.com. CAUTION: Do not interrupt the operating system's setup process. The Windows setup screens will take...
Setup Guide
Page 30
... the following guidelines, see the Service Manual at support.dell.com/manuals for advanced service instructions. NOTE: To replace parts, see "Using Support Tools" on page 35 or "Contacting Dell" on page 57. BIOS ROM checksum failure No RAM detected NOTE: If you ...cannot solve your computer. Possible system board failure - See the Service Manual at support.dell.com/manuals. INSPIRON Solving Problems This section provides troubleshooting information for...
... the following guidelines, see the Service Manual at support.dell.com/manuals for advanced service instructions. NOTE: To replace parts, see "Using Support Tools" on page 35 or "Contacting Dell" on page 57. BIOS ROM checksum failure No RAM detected NOTE: If you ...cannot solve your computer. Possible system board failure - See the Service Manual at support.dell.com/manuals. INSPIRON Solving Problems This section provides troubleshooting information for...
Setup Guide
Page 39
...or RTC battery low. Replace the battery (see the Service Manual at support.dell.com/manuals) or Contact Dell (see "Contacting Dell" on page 57) for assistance. NOTE: If the message that appeared is reset, BIOS Setup default has been loaded- For help you identify the cause and action needed...your computer has an issue or error, it may display a system message that was running when the message appeared or contact Dell (see "Contacting Dell" on page 57) for assistance. Possible hard-disk drive failure during POST. Keyboard failure - The computer failed to resolve the issue.
...or RTC battery low. Replace the battery (see the Service Manual at support.dell.com/manuals) or Contact Dell (see "Contacting Dell" on page 57) for assistance. NOTE: If the message that appeared is reset, BIOS Setup default has been loaded- For help you identify the cause and action needed...your computer has an issue or error, it may display a system message that was running when the message appeared or contact Dell (see "Contacting Dell" on page 57) for assistance. Possible hard-disk drive failure during POST. Keyboard failure - The computer failed to resolve the issue.
Setup Guide
Page 41
...To start the search. 3. Type hardware troubleshooter in "Lockups and Software Problems" on (or restart) your computer and press when the DELL logo appears. 39 In the search results, select the option that you want to test displays in the system setup utility and is detected...in the search field and press to resolve the incompatibility. To enter the system setup (BIOS) utility, turn on page 32 and run Dell Diagnostics before you contact Dell for technical assistance. Dell Diagnostics If you can use the Hardware Troubleshooter to start the Hardware Troubleshooter: 1. Using ...
...To start the search. 3. Type hardware troubleshooter in "Lockups and Software Problems" on (or restart) your computer and press when the DELL logo appears. 39 In the search results, select the option that you want to test displays in the system setup utility and is detected...in the search field and press to resolve the incompatibility. To enter the system setup (BIOS) utility, turn on page 32 and run Dell Diagnostics before you contact Dell for technical assistance. Dell Diagnostics If you can use the Hardware Troubleshooter to start the Hardware Troubleshooter: 1. Using ...
Service Manual
Page 1
...entities claiming the marks and names or their products. disclaims any manner whatsoever without notice. © 2011 Dell Inc. Dell™ Inspiron™ 620s Service Manual Technical Overview Before You Begin Computer Cover Memory Module(s) Front Bezel PCI Express Cards Card Retention... Bracket Drives Front I/O Panel Power Button Module Fans Processor Coin-Cell Battery Power Supply System Board System Setup Flashing the BIOS ...
...entities claiming the marks and names or their products. disclaims any manner whatsoever without notice. © 2011 Dell Inc. Dell™ Inspiron™ 620s Service Manual Technical Overview Before You Begin Computer Cover Memory Module(s) Front Bezel PCI Express Cards Card Retention... Bracket Drives Front I/O Panel Power Button Module Fans Processor Coin-Cell Battery Power Supply System Board System Setup Flashing the BIOS ...
Service Manual
Page 2
...to servicing that the computer is not covered by your computer. Back to Contents Page Before You Begin Dell™ Inspiron™ 620s Service Manual Technical Specifications Recommended Tools Turning Off Your Computer Safety Instructions This manual provides instructions for removing and... cable, ensure that the following tools: l Small flat-blade screwdriver l Small Phillips screwdriver l Plastic scribe l BIOS executable update program available at www.dell.com/regulatory_compliance. Save and close all open files and exit all open programs before you disconnect the cable. Some...
...to servicing that the computer is not covered by your computer. Back to Contents Page Before You Begin Dell™ Inspiron™ 620s Service Manual Technical Specifications Recommended Tools Turning Off Your Computer Safety Instructions This manual provides instructions for removing and... cable, ensure that the following tools: l Small flat-blade screwdriver l Small Phillips screwdriver l Plastic scribe l BIOS executable update program available at www.dell.com/regulatory_compliance. Save and close all open files and exit all open programs before you disconnect the cable. Some...
Service Manual
Page 6
... computer is located on your computer. Click Confirm. 4. Click Download Now to Contents Page Flashing the BIOS Dell™ Inspiron™ 620s Service Manual The BIOS may require flashing when an update is titled the same as the downloaded BIOS update file. 8. Double-click the file icon on the desktop and follow the instructions that appear...
... computer is located on your computer. Click Confirm. 4. Click Download Now to Contents Page Flashing the BIOS Dell™ Inspiron™ 620s Service Manual The BIOS may require flashing when an update is titled the same as the downloaded BIOS update file. 8. Double-click the file icon on the desktop and follow the instructions that appear...
Service Manual
Page 35
...not covered by your computer. Removing the System Board 1. Remove the computer cover (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. For additional safety best practices information, see Removing the Computer Cover). 3. Remove any cover(s) (including computer ...electrical outlet before removing the cover. Back to Contents Page System Board Dell™ Inspiron™ 620s Service Manual Removing the System Board Replacing the System Board Entering the Service Tag in the BIOS WARNING: Before working inside your computer, read the safety information that ...
...not covered by your computer. Removing the System Board 1. Remove the computer cover (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. For additional safety best practices information, see Removing the Computer Cover). 3. Remove any cover(s) (including computer ...electrical outlet before removing the cover. Back to Contents Page System Board Dell™ Inspiron™ 620s Service Manual Removing the System Board Replacing the System Board Entering the Service Tag in the BIOS WARNING: Before working inside your computer, read the safety information that ...
Service Manual
Page 36
...with the replacement system board to ensure that secure the system board to the chassis. 4. CAUTION: Ensure that is not authorized by Dell is preset at the factory. Replace the memory modules (see Replacing the Processor Fan and Heat-Sink Assembly). Connect your computer. ...3. Gently place the system board into the chassis and slide it towards the back of the chassis. 10. Replace the processor (see Flashing the BIOS). 12. Replacing the System Board 1. Replace the computer cover (see Replacing PCI Express Cards). 9. NOTE: Jumper settings on the existing system board....
...with the replacement system board to ensure that secure the system board to the chassis. 4. CAUTION: Ensure that is not authorized by Dell is preset at the factory. Replace the memory modules (see Replacing the Processor Fan and Heat-Sink Assembly). Connect your computer. ...3. Gently place the system board into the chassis and slide it towards the back of the chassis. 10. Replace the processor (see Flashing the BIOS). 12. Replacing the System Board 1. Replace the computer cover (see Replacing PCI Express Cards). 9. NOTE: Jumper settings on the existing system board....
Service Manual
Page 37
... watch for the F2 prompt to appear and then press immediately. Main System Information BIOS Version System Date System Time Service Tag Displays the system name Displays the BIOS version number Displays the current date in mm/dd/yyyy format Displays the current time... logo appears, continue to wait until you can make that the keyboard has initialized. Back to Contents Page System Setup Dell™ Inspiron™ 620s Service Manual Overview Clearing Forgotten Passwords Clearing CMOS Passwords Overview Use the system setup to: l Change the system configuration information...
... watch for the F2 prompt to appear and then press immediately. Main System Information BIOS Version System Date System Time Service Tag Displays the system name Displays the BIOS version number Displays the current date in mm/dd/yyyy format Displays the current time... logo appears, continue to wait until you can make that the keyboard has initialized. Back to Contents Page System Setup Dell™ Inspiron™ 620s Service Manual Overview Clearing Forgotten Passwords Clearing CMOS Passwords Overview Use the system setup to: l Change the system configuration information...
Service Manual
Page 39
... Menu choose the device you to change the current boot sequence, for example, to boot from the CD/DVD/CD-RW drive to run the Dell Diagnostics from the network, ensure that your device is enabled in the drive, or if the CD/DVD/CD-RW has no operating system, the...; If no CD/DVD/CD-RW is found on the floppy disk, the computer generates an error message. If no operating system is restored. 1. The BIOS detects the device and adds the USB flash option to access the menu. NOTE: To boot to boot from the USB floppy disk drive. The...
... Menu choose the device you to change the current boot sequence, for example, to boot from the CD/DVD/CD-RW drive to run the Dell Diagnostics from the network, ensure that your device is enabled in the drive, or if the CD/DVD/CD-RW has no operating system, the...; If no CD/DVD/CD-RW is found on the floppy disk, the computer generates an error message. If no operating system is restored. 1. The BIOS detects the device and adds the USB flash option to access the menu. NOTE: To boot to boot from the USB floppy disk drive. The...