Dell Technology Guide
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Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 ... Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 ... Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With...
Dell Technology Guide
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Changing Boot Sequence to a USB Device . . . . 310 Changing the BIOS Settings 310 Viewing the BIOS Settings 311 Upgrading the BIOS (Flashing the BIOS 311 22 Ports 313 USB Port 313 IEEE 1394 Port 314 RS232 Serial Port 315 Parallel Port 316 eSATA Port 317 Modem 318 Ethernet Port 319 Keyboard and Mouse Port (PS2 320 VGA Port 321 DVI-I Port 322 S-Video TV-Out Port 323 Component Video 324 Composite Video 325 HDMI Port 326 DisplayPort 327 S/PDIF Port (Coaxial RCA 328 Contents 21
Changing Boot Sequence to a USB Device . . . . 310 Changing the BIOS Settings 310 Viewing the BIOS Settings 311 Upgrading the BIOS (Flashing the BIOS 311 22 Ports 313 USB Port 313 IEEE 1394 Port 314 RS232 Serial Port 315 Parallel Port 316 eSATA Port 317 Modem 318 Ethernet Port 319 Keyboard and Mouse Port (PS2 320 VGA Port 321 DVI-I Port 322 S-Video TV-Out Port 323 Component Video 324 Composite Video 325 HDMI Port 326 DisplayPort 327 S/PDIF Port (Coaxial RCA 328 Contents 21
Dell Technology Guide
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... to RAID-Enabled Mode" on your hard drive(s). Depending on your system, see "Setting Your Computer to exit the system setup program and resume the boot process. 4 Press the left -
... to RAID-Enabled Mode" on your hard drive(s). Depending on your system, see "Setting Your Computer to exit the system setup program and resume the boot process. 4 Press the left -
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... no smaller than any data you want to RAID-Enabled Mode" on the volume. NOTICE: If your computer currently boots to RAID and you delete the RAID volume, your computer will not boot. 1 Launch Nvidia MediaShield. 2 Click to select the array you want to delete. 3 Click Delete Array in the RAID configuration...
... no smaller than any data you want to RAID-Enabled Mode" on the volume. NOTICE: If your computer currently boots to RAID and you delete the RAID volume, your computer will not boot. 1 Launch Nvidia MediaShield. 2 Click to select the array you want to delete. 3 Click Delete Array in the RAID configuration...
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... 0 as the RAID level. 7 Select the appropriate stripe size from which you do not see "Setting Your Computer to migrate, and click Next. Your computer boots to select Exit, and then press . and down-arrow keys to the operating system and begins rebuilding the RAID volume automatically.
... 0 as the RAID level. 7 Select the appropriate stripe size from which you do not see "Setting Your Computer to migrate, and click Next. Your computer boots to select Exit, and then press . and down-arrow keys to the operating system and begins rebuilding the RAID volume automatically.
Dell Technology Guide
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... deleted from the hard drive. The Confirm Data Deletion screen appears. When the Dell logo appears, press several times to select Dell Factory Tools, then Dell Factory Image Restore. The restore process begins and may need to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer. Any programs or files added since...
... deleted from the hard drive. The Confirm Data Deletion screen appears. When the Dell logo appears, press several times to select Dell Factory Tools, then Dell Factory Image Restore. The restore process begins and may need to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer. Any programs or files added since...
Dell Technology Guide
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...for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program. 5 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press . 6 Press any key to Boot from CD-ROM. 7 Follow the instructions on the screen to wait... until you see the Microsoft® Windows® desktop; NOTE: If you wait too long and the operating system logo appears, continue to complete the installation. 270 Restoring Your Operating System When the DELL logo appears, ...
...for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program. 5 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press . 6 Press any key to Boot from CD-ROM. 7 Follow the instructions on the screen to wait... until you see the Microsoft® Windows® desktop; NOTE: If you wait too long and the operating system logo appears, continue to complete the installation. 270 Restoring Your Operating System When the DELL logo appears, ...
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...Keyboard status lights indicate status and any problems. See your Service Manual for information about diagnostic lights. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating errors or... the System Messages list or in your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to resolve device configuration, compatibility problems, or operating ...
...Keyboard status lights indicate status and any problems. See your Service Manual for information about diagnostic lights. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating errors or... the System Messages list or in your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to resolve device configuration, compatibility problems, or operating ...
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.... During normal operation, the keyboard status lights display the current status of the various keyboard status lights displayed, see "Contacting Dell" on page 337 for your computer). ALERT! PREVIOUS ATTEMPTS AT BOOTING THIS SYSTEM HAVE FAILED AT CHECKPOINT [NNNN]. C M O S C H E C K S U M E R R O R - D I S K R E A D F A I C A L S U P P O R... meaning of certain features. Possible motherboard failure or RTC battery low. Possible HDD failure during HDD boot test (see "Contacting Dell" on page 337 for your computer or see the Service Manual for assistance). Replace the battery ...
.... During normal operation, the keyboard status lights display the current status of the various keyboard status lights displayed, see "Contacting Dell" on page 337 for your computer). ALERT! PREVIOUS ATTEMPTS AT BOOTING THIS SYSTEM HAVE FAILED AT CHECKPOINT [NNNN]. C M O S C H E C K S U M E R R O R - D I S K R E A D F A I C A L S U P P O R... meaning of certain features. Possible motherboard failure or RTC battery low. Possible HDD failure during HDD boot test (see "Contacting Dell" on page 337 for your computer or see the Service Manual for assistance). Replace the battery ...
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... or the system board itself may have a failure (see "Keyboard Problems for assistance). Keyboard failure or keyboard cable loose (see "Contacting Dell" on page 337 for External Keyboards" on page 308) to correct the configuration error. The system cannot detect a bootable device or partition.... • If the optical drive is your boot device, ensure that the cables are connected and that a bootable optical media is in BIOS setup. MEMORY ADDRESS LINE FAILURE AT (ADDRESS...
... or the system board itself may have a failure (see "Keyboard Problems for assistance). Keyboard failure or keyboard cable loose (see "Contacting Dell" on page 337 for External Keyboards" on page 308) to correct the configuration error. The system cannot detect a bootable device or partition.... • If the optical drive is your boot device, ensure that the cables are connected and that a bootable optical media is in BIOS setup. MEMORY ADDRESS LINE FAILURE AT (ADDRESS...
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...U E) - See "Lockups and Software Problems" on page 292. D I S K D R I M E A N D D A T E M A Y B E W R O N G - Run the Dell Diagnostics (see "Running the Dell Diagnostics" on page 292. R E A D F A I L U R E O N I N T E R N A L H A R D D R I L U R E - S H U T D O W N F A I V E - MEMORY WRITE/READ FAILURE AT (ADDRESS), READ VALUE EXPECTING ( V A L U E) - NO BOOT DEVICE AVAILABLE - N O B O O T S E C T O R O N H A R D - See "Drive Problems" on page 281). R E A D F A I L U R E O N S E C O N D I N T E R N A L H A R D D R I N T E R R U P T - N O T I M E R T I C K I V E - TIME-OF...
...U E) - See "Lockups and Software Problems" on page 292. D I S K D R I M E A N D D A T E M A Y B E W R O N G - Run the Dell Diagnostics (see "Running the Dell Diagnostics" on page 292. R E A D F A I L U R E O N I N T E R N A L H A R D D R I L U R E - S H U T D O W N F A I V E - MEMORY WRITE/READ FAILURE AT (ADDRESS), READ VALUE EXPECTING ( V A L U E) - NO BOOT DEVICE AVAILABLE - N O B O O T S E C T O R O N H A R D - See "Drive Problems" on page 281). R E A D F A I L U R E O N S E C O N D I N T E R N A L H A R D D R I N T E R R U P T - N O T I M E R T I C K I V E - TIME-OF...
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... COMPUTER IS NOT PROPERLY CONNECTED TO THE DOCKING STATION. IF YOU DID NOT CHANGE YOUR MEMORY... O F - THE SYSTEM CAN ONLY BOOT WITH A 130-W POWER ADAPTER OR GREATER. NOTE: This message concerning the requirement of an AC power adapter type of 130-W or greater... the system setup program and correct the date or time (see "Entering the System Setup Program" on page 308). P R O G R A M - Contact Dell for instructions, see the documentation shipped with your computer's Service Manual). • If memory was not removed or installed, memory module or system board failure...
... COMPUTER IS NOT PROPERLY CONNECTED TO THE DOCKING STATION. IF YOU DID NOT CHANGE YOUR MEMORY... O F - THE SYSTEM CAN ONLY BOOT WITH A 130-W POWER ADAPTER OR GREATER. NOTE: This message concerning the requirement of an AC power adapter type of 130-W or greater... the system setup program and correct the date or time (see "Entering the System Setup Program" on page 308). P R O G R A M - Contact Dell for instructions, see the documentation shipped with your computer's Service Manual). • If memory was not removed or installed, memory module or system board failure...
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...R N I N G : T H E T P M C O U L D N O T B E I N I T I A L I S R E M O V E D . - Contact Dell for assistance (see "Contacting Dell" on page 337). Connect the correct AC adapter. THIS SYSTEM WILL BE U N A B L E T O C H A R G E B A T T E R I E S U N T I L T H I S B A T T E R Y I Z E D - WARNING: THE BATTERY CANNOT BE IDENTIFIED. THE SYSTEM WILL NOT BOOT WITH THIS BATTERY PLUGGED IN. BATTERY IS CRITICALLY LOW. THIS WILL INCREASE THE TIME...HARD DRIVE BY CALLING YOUR SUPPORT DESK OR D E L L. - WARNING: DELL'S DISK MONITORING SYSTEM HAS DETECTED THAT DRIVE [0/1] ON THE [PRIMARY/SECONDARY] ...
...R N I N G : T H E T P M C O U L D N O T B E I N I T I A L I S R E M O V E D . - Contact Dell for assistance (see "Contacting Dell" on page 337). Connect the correct AC adapter. THIS SYSTEM WILL BE U N A B L E T O C H A R G E B A T T E R I E S U N T I L T H I S B A T T E R Y I Z E D - WARNING: THE BATTERY CANNOT BE IDENTIFIED. THE SYSTEM WILL NOT BOOT WITH THIS BATTERY PLUGGED IN. BATTERY IS CRITICALLY LOW. THIS WILL INCREASE THE TIME...HARD DRIVE BY CALLING YOUR SUPPORT DESK OR D E L L. - WARNING: DELL'S DISK MONITORING SYSTEM HAS DETECTED THAT DRIVE [0/1] ON THE [PRIMARY/SECONDARY] ...
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... the test you want to be working properly. 2 Turn on page 284. • When the DELL™ logo appears, press immediately. If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. Starting the Dell Diagnostics on Desktop Computers NOTE: If your computer cannot display a screen image, see a message...
... the test you want to be working properly. 2 Turn on page 284. • When the DELL™ logo appears, press immediately. If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. Starting the Dell Diagnostics on Desktop Computers NOTE: If your computer cannot display a screen image, see a message...
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... specified in the system setup program. 3 When the boot device list appears, highlight CD/DVD/CD-RW and press . 4 Select the Boot from CD-ROM option from the menu that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press ...down your computer and try again. See "Using the Dell Diagnostics Main Menu" on page 284. 6 Continue with "Using the Dell Diagnostics Main Menu" on page 284. NOTE: The next steps change the boot sequence for your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you see...
... specified in the system setup program. 3 When the boot device list appears, highlight CD/DVD/CD-RW and press . 4 Select the Boot from CD-ROM option from the menu that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press ...down your computer and try again. See "Using the Dell Diagnostics Main Menu" on page 284. 6 Continue with "Using the Dell Diagnostics Main Menu" on page 284. NOTE: The next steps change the boot sequence for your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you see...
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...listed at the left. On each option is the setting or value for that appear as : • System configuration • Boot order • Boot (start-up) configuration • Basic device configuration settings • System security and hard drive password settings 308 System Setup Entering the...system setup screens display the current setup information and settings for the currently highlighted option. Then, shut down your computer. 2 When the DELL™ logo appears, press immediately. 3 If you wait too long and the operating system logo appears, continue to wait until you...
...listed at the left. On each option is the setting or value for that appear as : • System configuration • Boot order • Boot (start-up) configuration • Basic device configuration settings • System security and hard drive password settings 308 System Setup Entering the...system setup screens display the current setup information and settings for the currently highlighted option. Then, shut down your computer. 2 When the DELL™ logo appears, press immediately. 3 If you wait too long and the operating system logo appears, continue to wait until you...
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...drive • Modular Bay HDD NOTE: Only devices that are preceded by pressing the downarrow or up - You can control the boot sequence and enable/disable devices using the Boot Order page of the bootable devices that may be installed in the list. 1 Enter the system setup program. 2 Press the ...left- When the computer finds the files, it stops searching and starts the operating system. During the boot routine, the computer starts at the top of the list and scans each enabled device for the operating system start the operating system. and down...
...drive • Modular Bay HDD NOTE: Only devices that are preceded by pressing the downarrow or up - You can control the boot sequence and enable/disable devices using the Boot Order page of the bootable devices that may be installed in the list. 1 Enter the system setup program. 2 Press the ...left- When the computer finds the files, it stops searching and starts the operating system. During the boot routine, the computer starts at the top of the list and scans each enabled device for the operating system start the operating system. and down...
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... program. 1 Shut down the computer through the Start menu. 2 Turn on (or restart) your computer. 3 When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of the screen, press . When the DELL logo appears, press immediately. NOTE: To boot to select the appropriate device (for certain hardware replacements. 310 System Setup
... program. 1 Shut down the computer through the Start menu. 2 Turn on (or restart) your computer. 3 When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of the screen, press . When the DELL logo appears, press immediately. NOTE: To boot to select the appropriate device (for certain hardware replacements. 310 System Setup
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... The basic data unit used by your computer. L1 cache - Primary cache stored inside the processor. Secondary cache which can be either be external to boot. The smallest unit of main memory or an independent high-speed storage device. Also known as a merchandise passport. CD-RW - Data can be written ...heat output. A drive that you always have a bootable CD available. A measurement of many processor operations. CD recordable - Bluetooth® wireless technology - bootable disk - Celsius - boot sequence - bps - bus speed - cache - CD rewritable -
... The basic data unit used by your computer. L1 cache - Primary cache stored inside the processor. Secondary cache which can be either be external to boot. The smallest unit of main memory or an independent high-speed storage device. Also known as a merchandise passport. CD-RW - Data can be written ...heat output. A drive that you always have a bootable CD available. A measurement of many processor operations. CD recordable - Bluetooth® wireless technology - bootable disk - Celsius - boot sequence - bps - bus speed - cache - CD rewritable -
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... your computer. If no problems are more likely to have an operating system to as the CPU (central processing unit). processor - PS/2 - personal system/2 - pre-boot execution environment - A WfM (Wired for program instructions and data. A method of the electromagnetic frequency spectrum and are detected during POST, the computer continues the start...
... your computer. If no problems are more likely to have an operating system to as the CPU (central processing unit). processor - PS/2 - personal system/2 - pre-boot execution environment - A WfM (Wired for program instructions and data. A method of the electromagnetic frequency spectrum and are detected during POST, the computer continues the start...