Owner's Manual
Page 6
... 75 Beep Codes 76 System Messages 78 Dell Diagnostics 80 When to Use the Dell Diagnostics 80 Starting the Dell Diagnostics From Your Hard Drive 80 Starting the Dell Diagnostics From the Drivers and Utilities Media 81 Dell Diagnostics Main Menu 81 Drivers 83 What is a Driver 83 Identifying Drivers 84 Reinstalling Drivers and Utilities 84 Resolving Software and Hardware...
... 75 Beep Codes 76 System Messages 78 Dell Diagnostics 80 When to Use the Dell Diagnostics 80 Starting the Dell Diagnostics From Your Hard Drive 80 Starting the Dell Diagnostics From the Drivers and Utilities Media 81 Dell Diagnostics Main Menu 81 Drivers 83 What is a Driver 83 Identifying Drivers 84 Reinstalling Drivers and Utilities 84 Resolving Software and Hardware...
Owner's Manual
Page 13
...and Product Model and click Go. 3 Scroll to support.dell.com and click Drivers for your Dell computer. Service call and order status, warranty, and repair information • Service and support - Certified drivers, patches, and software updates • Desktop System Software ...(DSS)- Finding Information 13 What Are You Looking For? Online discussion customers can also use the customized Dell with technical support • Reference - reinstall ...
...and Product Model and click Go. 3 Scroll to support.dell.com and click Drivers for your Dell computer. Service call and order status, warranty, and repair information • Service and support - Certified drivers, patches, and software updates • Desktop System Software ...(DSS)- Finding Information 13 What Are You Looking For? Online discussion customers can also use the customized Dell with technical support • Reference - reinstall ...
Owner's Manual
Page 22
... connect USB devices while the computer is compatible with your computer with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. See the documentation that it is turned on the computer and the printer.
... connect USB devices while the computer is compatible with your computer with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. See the documentation that it is turned on the computer and the printer.
Owner's Manual
Page 23
... operating system, a printer wizard may be available to start Click Start and click Network Add a printer to help you install the printer driver: If your printer. Windows XP Click Start Control Panel the Add Printer Wizard Windows Vista® Printers and Faxes Add a printer to ...start the Add Printer Wizard. 5 Install the printer driver if necessary. Setting Up and Using Your Computer 23 1 2 3 1 USB connector on computer 2 USB connector on printer 3 USB printer cable 3...
... operating system, a printer wizard may be available to start Click Start and click Network Add a printer to help you install the printer driver: If your printer. Windows XP Click Start Control Panel the Add Printer Wizard Windows Vista® Printers and Faxes Add a printer to ...start the Add Printer Wizard. 5 Install the printer driver if necessary. Setting Up and Using Your Computer 23 1 2 3 1 USB connector on computer 2 USB connector on printer 3 USB printer cable 3...
Owner's Manual
Page 61
... the software documentation for information. • Ensure that the program is compatible with the operating system installed on your computer. • Ensure that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE...
... the software documentation for information. • Ensure that the program is compatible with the operating system installed on your computer. • Ensure that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE...
Owner's Manual
Page 65
... off, that indicates no network communication exists. If the link integrity light is firmly inserted into both the network connector on page 170. See "Reinstalling Drivers and Utilities" on page 87. C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - Replace the network cable. Windows Vista®: 1 Click Start , click Control Panel, and then click Hardware and Sound. 2 Click Mouse...
... off, that indicates no network communication exists. If the link integrity light is firmly inserted into both the network connector on page 170. See "Reinstalling Drivers and Utilities" on page 87. C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - Replace the network cable. Windows Vista®: 1 Click Start , click Control Panel, and then click Hardware and Sound. 2 Click Mouse...
Owner's Manual
Page 71
... inserted into the headphone connector (see "Front View of the Computer" on page 86. NOTE: See the monitor documentation for troubleshooting procedures. R E I N S T A L L T H E S O U N D D R I N D O W S V O L U M E C O N T R O L - See "Manually Reinstalling Drivers" on page 15). No sound from headphones C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N - Click or double-click the speaker icon in the lower-right corner of the procedures in this section...
... inserted into the headphone connector (see "Front View of the Computer" on page 86. NOTE: See the monitor documentation for troubleshooting procedures. R E I N S T A L L T H E S O U N D D R I N D O W S V O L U M E C O N T R O L - See "Manually Reinstalling Drivers" on page 15). No sound from headphones C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N - Click or double-click the speaker icon in the lower-right corner of the procedures in this section...
Owner's Manual
Page 79
No bootable partition on HDD or Not a bootable floppy in floppy driver, or HDD/Floppy cable loose, or No bootable device exists. • If the floppy drive is your boot device, ensure that a bootable floppy disk is ... 183 for the USB device. S YS T E M D I S K O R D I L A B L E - S.M.A.R.T error, possible HDD failure. Replace the floppy disk with one that the boot sequence information is in BIOS setup. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. N O B O O T D E V I C E A V A I S K E R R O R - A PARAMETER OUT OF RANGE MAY...
No bootable partition on HDD or Not a bootable floppy in floppy driver, or HDD/Floppy cable loose, or No bootable device exists. • If the floppy drive is your boot device, ensure that a bootable floppy disk is ... 183 for the USB device. S YS T E M D I S K O R D I L A B L E - S.M.A.R.T error, possible HDD failure. Replace the floppy disk with one that the boot sequence information is in BIOS setup. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. N O B O O T D E V I C E A V A I S K E R R O R - A PARAMETER OUT OF RANGE MAY...
Owner's Manual
Page 80
...the Microsoft® Windows® desktop; then, shut down your computer. 3 When the DELL™ logo appears, press immediately. It is recommended that is known to start the Dell Diagnostics from the Drivers and Utilities media. 4 Press any of the procedures in this section, follow the safety ...instructions in the system setup program and is located on a hidden diagnostic utility partition on Dell™ computers. Select Utility Partition from the Drivers and Utilities media. When to wait until you see "Getting Help" on page 172 to test displays in...
...the Microsoft® Windows® desktop; then, shut down your computer. 3 When the DELL™ logo appears, press immediately. It is recommended that is known to start the Dell Diagnostics from the Drivers and Utilities media. 4 Press any of the procedures in this section, follow the safety ...instructions in the system setup program and is located on a hidden diagnostic utility partition on Dell™ computers. Select Utility Partition from the Drivers and Utilities media. When to wait until you see "Getting Help" on page 172 to test displays in...
Owner's Manual
Page 81
... Select the Boot from CD-ROM option from the numbered list. then, shut down and restart the computer. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer. NOTE: The next steps change the boot sequence for the option you... select Test System to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the menu that you want to run a complete test ...
... Select the Boot from CD-ROM option from the numbered list. then, shut down and restart the computer. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer. NOTE: The next steps change the boot sequence for the option you... select Test System to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the menu that you want to run a complete test ...
Owner's Manual
Page 83
... to you are installing software appropriate for operating systems that use the device. A driver is a program that you with your operating system. Dell ships your computer to install drivers if you to customize the test by changing the test settings. 5 When the... your operating system. • Reinstall your hardware configuration for all devices attached to the Main Menu screen. Drivers What is needed. Each device has its driver recognizes. The Dell Diagnostics obtains configuration information for the selected device. Ensure that controls a device such as the keyboard...
... to you are installing software appropriate for operating systems that use the device. A driver is a program that you with your operating system. Dell ships your computer to install drivers if you to customize the test by changing the test settings. 5 When the... your operating system. • Reinstall your hardware configuration for all devices attached to the Main Menu screen. Drivers What is needed. Each device has its driver recognizes. The Dell Diagnostics obtains configuration information for the selected device. Ensure that controls a device such as the keyboard...
Owner's Manual
Page 84
...Drivers and Utilities media provide approved drivers for Dell™ computers. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to continue. Windows XP: 1 Click Start, then click Control Panel. 2 Click System. 84 Troubleshooting Tools NOTE: You must be logged in with Administrator privileges to replace the driver...perform this procedure. NOTE: You must be logged in with Administrator privileges to see "Reinstalling Drivers and Utilities" on the computer, click Continue; Windows Vista®: 1 Click Start and...
...Drivers and Utilities media provide approved drivers for Dell™ computers. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to continue. Windows XP: 1 Click Start, then click Control Panel. 2 Click System. 84 Troubleshooting Tools NOTE: You must be logged in with Administrator privileges to replace the driver...perform this procedure. NOTE: You must be logged in with Administrator privileges to see "Reinstalling Drivers and Utilities" on the computer, click Continue; Windows Vista®: 1 Click Start and...
Owner's Manual
Page 85
...Restoring Your Operating System" on page 88) does not resolve the problem, then reinstall the driver from the Drivers and Utilities media. 1 With the Windows desktop displayed, insert the Drivers and Utilities media. otherwise, contact your administrator to enter the Device Manager. 3 Right-... an administrator on the screen. 3 When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities media and click Finish to step 5. 2 When the Drivers and Utilities media installation program starts, follow the prompts on the computer, click Continue; Troubleshooting...
...Restoring Your Operating System" on page 88) does not resolve the problem, then reinstall the driver from the Drivers and Utilities media. 1 With the Windows desktop displayed, insert the Drivers and Utilities media. otherwise, contact your administrator to enter the Device Manager. 3 Right-... an administrator on the screen. 3 When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities media and click Finish to step 5. 2 When the Drivers and Utilities media installation program starts, follow the prompts on the computer, click Continue; Troubleshooting...
Owner's Manual
Page 86
... by the Drivers and Utilities media. If those drivers are installing the driver. 4 Double-click the name of the appropriate driver appears, click Next. 9 Click Finish, and then restart your computer. 86 Troubleshooting Tools NOTE: The Drivers and Utilities media displays drivers only for which you want to perform this procedure. 5 At the Welcome Dell System Owner...
... by the Drivers and Utilities media. If those drivers are installing the driver. 4 Double-click the name of the appropriate driver appears, click Next. 9 Click Finish, and then restart your computer. 86 Troubleshooting Tools NOTE: The Drivers and Utilities media displays drivers only for which you want to perform this procedure. 5 At the Welcome Dell System Owner...
Owner's Manual
Page 87
...incorrectly configured, you can use the Windows Operating systems Help And Support to which you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of the driver OK Next. 8 Click Finish and restart your administrator to enter the Device Manager. 3 Double-click ...the type of device for which you are installing the driver (for example, Audio or Video). 4 Double-click the name of the device for which you in the Search Results list. 4 In the Hardware...
...incorrectly configured, you can use the Windows Operating systems Help And Support to which you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of the driver OK Next. 8 Click Finish and restart your administrator to enter the Device Manager. 3 Double-click ...the type of device for which you are installing the driver (for example, Audio or Video). 4 Double-click the name of the device for which you in the Search Results list. 4 In the Hardware...
Owner's Manual
Page 88
... operating system problem. Using Microsoft Windows System Restore The Windows operating systems provide a System Restore option which allows you set your Dell™ computer to the Windows Classic view. 88 Troubleshooting Tools NOTE: Windows Vista is a new operating system, so many older...computer to an earlier operating state without affecting data files) if changes to the hardware, software, or other system settings have drivers or applications for further information on using System Restore. Any changes that best describes the problem and follow the troubleshooting steps. ...
... operating system problem. Using Microsoft Windows System Restore The Windows operating systems provide a System Restore option which allows you set your Dell™ computer to the Windows Classic view. 88 Troubleshooting Tools NOTE: Windows Vista is a new operating system, so many older...computer to an earlier operating state without affecting data files) if changes to the hardware, software, or other system settings have drivers or applications for further information on using System Restore. Any changes that best describes the problem and follow the troubleshooting steps. ...
Owner's Manual
Page 89
.... 5 Follow the instructions on -screen prompts. Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver, use Device Driver Rollback (see "Using Windows Device Driver Rollback" on page 84) to perform this procedure. Windows Vista will automatically set restore points at important events - Click Back Up and.... Troubleshooting Tools 89 System Restore does not monitor your data files. Creating a Restore Point NOTICE: Make regular backups of your data files or recover them. driver and application installs.
.... 5 Follow the instructions on -screen prompts. Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver, use Device Driver Rollback (see "Using Windows Device Driver Rollback" on page 84) to perform this procedure. Windows Vista will automatically set restore points at important events - Click Back Up and.... Troubleshooting Tools 89 System Restore does not monitor your data files. Creating a Restore Point NOTICE: Make regular backups of your data files or recover them. driver and application installs.
Owner's Manual
Page 91
... up all data on the hard drive and removes any programs or drivers installed after you received your computer-including data files-are permanently deleted from the hard drive. These options restore your hard drive to proceed with www.dell.com appears at the top of the screen. 2 Immediately upon seeing...it was in the following step. 3 On the next screen that appears, click Restore. 4 On the next screen, click Confirm. Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to reboot the computer. If you do not press in certain countries or...
... up all data on the hard drive and removes any programs or drivers installed after you received your computer-including data files-are permanently deleted from the hard drive. These options restore your hard drive to proceed with www.dell.com appears at the top of the screen. 2 Immediately upon seeing...it was in the following step. 3 On the next screen that appears, click Restore. 4 On the next screen, click Confirm. Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to reboot the computer. If you do not press in certain countries or...
Owner's Manual
Page 94
... before you installed the new device driver (see "Using Windows Device Driver Rollback" on page 84). Use the Drivers and Utilities media to do not reinstall Windows Vista unless a Dell technical support representative instructs you to load any required drivers. NOTICE: The Operating System CD ...the operating system, you need the following items: • Dell™ Operating System CD • Drivers and Utilities media NOTE: The Drivers and Utilities media contains drivers that you requested the CDs or DVDs, the Drivers and Utilities media and Operating System CD may not ship with...
... before you installed the new device driver (see "Using Windows Device Driver Rollback" on page 84). Use the Drivers and Utilities media to do not reinstall Windows Vista unless a Dell technical support representative instructs you to load any required drivers. NOTICE: The Operating System CD ...the operating system, you need the following items: • Dell™ Operating System CD • Drivers and Utilities media NOTE: The Drivers and Utilities media contains drivers that you requested the CDs or DVDs, the Drivers and Utilities media and Operating System CD may not ship with...
Owner's Manual
Page 112
...; If you are removing but not replacing a card, see "Removing the Computer Cover" on page 116. • If you are replacing a card, remove the current driver for the card from the operating system.
...; If you are removing but not replacing a card, see "Removing the Computer Cover" on page 116. • If you are replacing a card, remove the current driver for the card from the operating system.