Quick Reference Guide
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... 14 Small Desktop Computer 14 Desktop Computer 15 Small Mini-Tower Computer 15 Mini-Tower Computer 16 Setting Up Your Computer 16 Solving Problems 19 Dell Diagnostics 19 System Lights 21 Diagnostic Lights 23 Beep Codes 26 Running the Dell™ IDE Hard Drive Diagnostics 27 Resolving Software and Hardware Incompatibilities 27 Using Microsoft® Windows® XP System Restore 28 Reinstalling Microsoft® Windows® XP 30 Using the Drivers and Utilities CD 32...
... 14 Small Desktop Computer 14 Desktop Computer 15 Small Mini-Tower Computer 15 Mini-Tower Computer 16 Setting Up Your Computer 16 Solving Problems 19 Dell Diagnostics 19 System Lights 21 Diagnostic Lights 23 Beep Codes 26 Running the Dell™ IDE Hard Drive Diagnostics 27 Resolving Software and Hardware Incompatibilities 27 Using Microsoft® Windows® XP System Restore 28 Reinstalling Microsoft® Windows® XP 30 Using the Drivers and Utilities CD 32...
Quick Reference Guide
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... labels are already installed on the Drivers and Utilities CD and the Dell Support website at support.dell.com. Product Information Guide • How to remove and replace parts • Technical specifications • How to configure system settings • How to reinstall drivers, run the Dell Diagnostics, or access your computer. You can use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support. Desktop System Software (DSS) Located on your documentation...
... labels are already installed on the Drivers and Utilities CD and the Dell Support website at support.dell.com. Product Information Guide • How to remove and replace parts • Technical specifications • How to configure system settings • How to reinstall drivers, run the Dell Diagnostics, or access your computer. You can use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support. Desktop System Software (DSS) Located on your documentation...
Quick Reference Guide
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... Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that came with other users and technical support • Documentation for devices (such as memory, the hard drive, and the operating system • Services and Warranties - www.dell.com | support.dell.com What Are You Looking For? support.dell.com NOTE: Select your operating system, use Windows...
... Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that came with other users and technical support • Documentation for devices (such as memory, the hard drive, and the operating system • Services and Warranties - www.dell.com | support.dell.com What Are You Looking For? support.dell.com NOTE: Select your operating system, use Windows...
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Front and Back Views Small Form-Factor Computer CD/DVD-drive eject button CD/DVD-drive activity light USB 2.0 connectors (2) floppy-drive eject button Microsoft Windows Product Key headphone connector hard-drive activity light network activity light network adapter connector link integrity light power button power light line-in connector line-out connector card slots (2) power connector parallel connector serial connector video connector diagnostic lights microphone connector USB 2.0 connectors (6) Quick Reference Guide 7
Front and Back Views Small Form-Factor Computer CD/DVD-drive eject button CD/DVD-drive activity light USB 2.0 connectors (2) floppy-drive eject button Microsoft Windows Product Key headphone connector hard-drive activity light network activity light network adapter connector link integrity light power button power light line-in connector line-out connector card slots (2) power connector parallel connector serial connector video connector diagnostic lights microphone connector USB 2.0 connectors (6) Quick Reference Guide 7
Quick Reference Guide
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Desktop Computer CD/DVD-drive eject button USB 2.0 connectors (2) power button power light Microsoft Windows Product Key floppy-drive eject button microphone connector diagnostic lights headphone connector network activity light network adapter connector link integrity light line-in connector line-out connector voltage selection switch card slots (3) power connector parallel connector serial connector video connector microphone connector USB 2.0 connectors (6) Quick Reference Guide 9
Desktop Computer CD/DVD-drive eject button USB 2.0 connectors (2) power button power light Microsoft Windows Product Key floppy-drive eject button microphone connector diagnostic lights headphone connector network activity light network adapter connector link integrity light line-in connector line-out connector voltage selection switch card slots (3) power connector parallel connector serial connector video connector microphone connector USB 2.0 connectors (6) Quick Reference Guide 9
Quick Reference Guide
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... support.dell.com Small Mini-Tower Computer Microsoft Windows Product Key floppy-drive activity light power light power button front-panel door NOTE: See "Small MiniTower Computer - power connector voltage selection switch parallel connector video connector diagnostic lights USB 2.0 connectors (6) microphone connector line-out connector card slots (5) CD/DVD-drive eject button floppy-drive eject button hard-drive activity light front panel door headphone connector USB 2.0 connectors (2) serial connector link integrity light network adapter connector network activity light line-in connector...
... support.dell.com Small Mini-Tower Computer Microsoft Windows Product Key floppy-drive activity light power light power button front-panel door NOTE: See "Small MiniTower Computer - power connector voltage selection switch parallel connector video connector diagnostic lights USB 2.0 connectors (6) microphone connector line-out connector card slots (5) CD/DVD-drive eject button floppy-drive eject button hard-drive activity light front panel door headphone connector USB 2.0 connectors (2) serial connector link integrity light network adapter connector network activity light line-in connector...
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www.dell.com | support.dell.com Mini-Tower Computer Microsoft Windows Product Key microphone connector headphone connector diagnostic lights CD/DVD-drive eject button floppy-drive eject button USB 2.0 connectors (2) power button power light voltage selection switch line-out connector network activity light network adapter connector link integrity light parallel connector 12 Quick Reference Guide power connector line-in connector microphone connector USB 2.0 connectors (6) video connector serial connector card slots (4)
www.dell.com | support.dell.com Mini-Tower Computer Microsoft Windows Product Key microphone connector headphone connector diagnostic lights CD/DVD-drive eject button floppy-drive eject button USB 2.0 connectors (2) power button power light voltage selection switch line-out connector network activity light network adapter connector link integrity light parallel connector 12 Quick Reference Guide power connector line-in connector microphone connector USB 2.0 connectors (6) video connector serial connector card slots (4)
Quick Reference Guide
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... the steps to operate a PS/2 mouse and a USB mouse simultaneously. 2 Connect the modem or network cable. If you have an optional modem, connect the telephone line to the network adapter. 16 Quick Reference Guide Voltage from telephone communications can cause damage to the modem. www.dell.com | support.dell.com Mini-Tower Computer power supply floppy drive CD/DVD drive chassis intrusion switch SATA connectors (2) system board PCI-E x16 connector heat sink shroud assembly hard drive Setting Up Your...
... the steps to operate a PS/2 mouse and a USB mouse simultaneously. 2 Connect the modem or network cable. If you have an optional modem, connect the telephone line to the network adapter. 16 Quick Reference Guide Voltage from telephone communications can cause damage to the modem. www.dell.com | support.dell.com Mini-Tower Computer power supply floppy drive CD/DVD drive chassis intrusion switch SATA connectors (2) system board PCI-E x16 connector heat sink shroud assembly hard drive Setting Up Your...
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... AC power available in your computer and operating system. NOTICE: To help avoid damaging a computer with your location. Set Up Your Keyboard and Mouse Quick Reference Guide 17 3 Connect the monitor. Tighten the thumbscrews on the back panel must be manually set correctly for the voltage that came with a voltage selection switch on the cable connectors. NOTE: Your computer may vary slightly from the following setup...
... AC power available in your computer and operating system. NOTICE: To help avoid damaging a computer with your location. Set Up Your Keyboard and Mouse Quick Reference Guide 17 3 Connect the monitor. Tighten the thumbscrews on the back panel must be manually set correctly for the voltage that came with a voltage selection switch on the cable connectors. NOTE: Your computer may vary slightly from the following setup...
Quick Reference Guide
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... hard drive or from the optional Drivers and Utilities CD (also known as your Drivers and Utilities CD (optional). Solving Problems Dell provides a number of tools to help from Dell, write a detailed description of the error, beep codes, or diagnostics light patterns; Then shut down your computer and try again. 3 When the boot device list appears, highlight Boot to Utility Partition and press . 4 When the Dell Diagnostics Main Menu appears, select the test you want to Use the Dell Diagnostics...
... hard drive or from the optional Drivers and Utilities CD (also known as your Drivers and Utilities CD (optional). Solving Problems Dell provides a number of tools to help from Dell, write a detailed description of the error, beep codes, or diagnostics light patterns; Then shut down your computer and try again. 3 When the boot device list appears, highlight Boot to Utility Partition and press . 4 When the Dell Diagnostics Main Menu appears, select the test you want to Use the Dell Diagnostics...
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... located at the top of the screen. If you contact Dell, technical support will ask for the selected device. Press the power button, move the mouse, or press a key on page 23 to wake the computer. Check "Diagnostic Lights" on the keyboard to see if the specific problem is on your computer or all devices from the Drivers and Utilities CD (optional), remove the CD. 5 Close the test screen to return to your hardware configuration...
... located at the top of the screen. If you contact Dell, technical support will ask for the selected device. Press the power button, move the mouse, or press a key on page 23 to wake the computer. Check "Diagnostic Lights" on the keyboard to see if the specific problem is on your computer or all devices from the Drivers and Utilities CD (optional), remove the CD. 5 Close the test screen to return to your hardware configuration...
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... "Diagnostic Lights" on diagnosing the beep code. If the problem is not identified, contact Dell for instructions on page 23 to see if the specific problem is identified. See "Power Problems" in your online User's Guide. Solid green power The monitor or the graphics card may be faulty or incorrectly installed. Check "Diagnostic Lights" on page 26 for technical assistance. www.dell.com | support.dell.com Power Light Problem Description Suggested Resolution Solid yellow The Dell Diagnostics is running , allow...
... "Diagnostic Lights" on diagnosing the beep code. If the problem is not identified, contact Dell for instructions on page 23 to see if the specific problem is identified. See "Power Problems" in your online User's Guide. Solid green power The monitor or the graphics card may be faulty or incorrectly installed. Check "Diagnostic Lights" on page 26 for technical assistance. www.dell.com | support.dell.com Power Light Problem Description Suggested Resolution Solid yellow The Dell Diagnostics is running , allow...
Quick Reference Guide
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... modules without error. • If available, install properly working memory modules of the same type into your online User's Guide. • If you have one at a time to a different PCI connector and restart the computer after each card. For information on contacting Dell, see "Resolving Software and Hardware Incompatibilities" on contacting Dell, see your computer. • If the problem persists, contact Dell. YYGG A possible expansion card failure has...
... modules without error. • If available, install properly working memory modules of the same type into your online User's Guide. • If you have one at a time to a different PCI connector and restart the computer after each card. For information on contacting Dell, see "Resolving Software and Hardware Incompatibilities" on contacting Dell, see your computer. • If the problem persists, contact Dell. YYGG A possible expansion card failure has...
Quick Reference Guide
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... computer. Light Pattern Problem Description Suggested Resolution A possible graphics card failure has occurred. YGYG • If the computer has a graphics card, remove the card, reinstall it and restart the computer. A possible floppy or hard drive failure has Reseat all USB devices, check cable connections, and then restart the computer. For information on contacting Dell, see your online User's Guide. For information on contacting Dell, see your online User's Guide. Quick Reference Guide 25
... computer. Light Pattern Problem Description Suggested Resolution A possible graphics card failure has occurred. YGYG • If the computer has a graphics card, remove the card, reinstall it and restart the computer. A possible floppy or hard drive failure has Reseat all USB devices, check cable connections, and then restart the computer. For information on contacting Dell, see your online User's Guide. For information on contacting Dell, see your online User's Guide. Quick Reference Guide 25
Quick Reference Guide
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... board from the hard drive, CD drive, and DVD drive. • Check the computer message that the computer encountered a memory problem. Beep Codes Your computer might emit a series of beeps during start -up : 1 Write down the beep code. 2 See "Dell Diagnostics" on contacting Dell, see your online User's Guide. • Ensure that the cables are detected, but a memory configuration or compatibility G Y G Y error exists. Code 1-1-2 1-1-3 1-1-4 1-2-1 Cause Microprocessor register failure NVRAM read/write failure ROM BIOS checksum failure Programmable interval timer failure Code...
... board from the hard drive, CD drive, and DVD drive. • Check the computer message that the computer encountered a memory problem. Beep Codes Your computer might emit a series of beeps during start -up : 1 Write down the beep code. 2 See "Dell Diagnostics" on contacting Dell, see your online User's Guide. • Ensure that the cables are detected, but a memory configuration or compatibility G Y G Y error exists. Code 1-1-2 1-1-3 1-1-4 1-2-1 Cause Microprocessor register failure NVRAM read/write failure ROM BIOS checksum failure Programmable interval timer failure Code...
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...address 0FFFFh 4-4-3 Timer-chip counter 2 failure 4-4-4 Time-of-day clock stopped Cause Invalid NVRAM configuration Video Memory Test failure Screen initialization failure Screen retrace failure Search for video ROM failure No timer tick Shutdown failure Serial or parallel port test failure Failure to decompress code to shadowed memory Math-coprocessor test failure Cache test failure Running the Dell™ IDE Hard Drive Diagnostics The Dell IDE Hard Drive Diagnostics is a utility that tests the hard drive to start the search. 3 Click Hardware Troubleshooter in the Search Results list.
...address 0FFFFh 4-4-3 Timer-chip counter 2 failure 4-4-4 Time-of-day clock stopped Cause Invalid NVRAM configuration Video Memory Test failure Screen initialization failure Screen retrace failure Search for video ROM failure No timer tick Shutdown failure Serial or parallel port test failure Failure to decompress code to shadowed memory Math-coprocessor test failure Cache test failure Running the Dell™ IDE Hard Drive Diagnostics The Dell IDE Hard Drive Diagnostics is a utility that tests the hard drive to start the search. 3 Click Hardware Troubleshooter in the Search Results list.
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... changes to Settings, and then click Control Panel. 2 In the Control Panel window, double-click System. 3 Click the Hardware tab. 4 Click Device Manager. 5 Click View and click Resources by a yellow exclamation point (!) or a red X if the device has been disabled. 7 Double-click any device marked with the device for information on configuring the device. www.dell.com | support.dell.com 4 In the Hardware Troubleshooter list, click I need to be reconfigured. 8 Reconfigure the devices or remove...
... changes to Settings, and then click Control Panel. 2 In the Control Panel window, double-click System. 3 Click the Hardware tab. 4 Click Device Manager. 5 Click View and click Resources by a yellow exclamation point (!) or a red X if the device has been disabled. 7 Double-click any device marked with the device for information on configuring the device. www.dell.com | support.dell.com 4 In the Hardware Troubleshooter list, click I need to be reconfigured. 8 Reconfigure the devices or remove...
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... Windows XP. Use the Drivers and Utilities CD to load any virus protection software installed on your primary hard drive. NOTICE: The Operating System CD provides options for instructions. 30 Quick Reference Guide The options can take 1 to 2 hours to do not reinstall Windows XP unless a Dell technical support representative instructs you to complete. See the documentation that Turn off System Restore is enabled: 1 Click the Start button and click Control Panel. 2 Click Performance and Maintenance...
... Windows XP. Use the Drivers and Utilities CD to load any virus protection software installed on your primary hard drive. NOTICE: The Operating System CD provides options for instructions. 30 Quick Reference Guide The options can take 1 to 2 hours to do not reinstall Windows XP unless a Dell technical support representative instructs you to complete. See the documentation that Turn off System Restore is enabled: 1 Click the Start button and click Control Panel. 2 Click Performance and Maintenance...
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... the hard drive and the speed of Windows XP, press to select that option. 5 Press to select the highlighted partition (recommended), and follow the instructions on the Microsoft Windows Licensing Agreement screen, and press to accept the license agreement. 3 If your computer already has Windows XP installed and you want to install a new copy of your current Windows XP data, type r to select the repair option, and remove...
... the hard drive and the speed of Windows XP, press to select that option. 5 Press to select the highlighted partition (recommended), and follow the instructions on the Microsoft Windows Licensing Agreement screen, and press to accept the license agreement. 3 If your computer already has Windows XP installed and you want to install a new copy of your current Windows XP data, type r to select the repair option, and remove...
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... you are running the Windows operating system: NOTE: To access device drivers and user documentation, you must use this computer, the ResourceCD Installation window opens to inform you can enter up to five users. 17 Click Next. 18 Click Finish to continue. If you are running Windows. 1 Turn on the computer and allow it to boot to the Internet? screen appears, you that the Drivers and Utilities CD is optional and therefore...
... you are running the Windows operating system: NOTE: To access device drivers and user documentation, you must use this computer, the ResourceCD Installation window opens to inform you can enter up to five users. 17 Click Next. 18 Click Finish to continue. If you are running Windows. 1 Turn on the computer and allow it to boot to the Internet? screen appears, you that the Drivers and Utilities CD is optional and therefore...
