Owner's Manual
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To access help files, see the Tell Me How help file. Microsoft and Windows are registered trademarks of Dell Inc. disclaims any manner whatsoever without notice. © 2003-2004 Dell Inc. All rights reserved. Model DHM March 2004 P/N M2972 Rev. A02 NOTICE: A..., or death. Reproduction in any proprietary interest in trademarks and trade names other than its own. Dell Inc. Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, PowerApp, PowerEdge, PowerConnect, PowerVault, DellNet, Axim, and Latitude are not applicable. Intel,...
To access help files, see the Tell Me How help file. Microsoft and Windows are registered trademarks of Dell Inc. disclaims any manner whatsoever without notice. © 2003-2004 Dell Inc. All rights reserved. Model DHM March 2004 P/N M2972 Rev. A02 NOTICE: A..., or death. Reproduction in any proprietary interest in trademarks and trade names other than its own. Dell Inc. Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, PowerApp, PowerEdge, PowerConnect, PowerVault, DellNet, Axim, and Latitude are not applicable. Intel,...
Owner's Manual
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... 37 General Problems 38 The computer stops responding 38 A program stops responding 38 A program crashes repeatedly 39 A program is designed for an earlier Microsoft® Windows® operating system 39 A solid blue screen appears 39 Other software problems 39 Other technical problems 40 General hardware problems 40 IEEE 1394 Device Problems...
... 37 General Problems 38 The computer stops responding 38 A program stops responding 38 A program crashes repeatedly 39 A program is designed for an earlier Microsoft® Windows® operating system 39 A solid blue screen appears 39 Other software problems 39 Other technical problems 40 General hardware problems 40 IEEE 1394 Device Problems...
Owner's Manual
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... If the screen is difficult to read 50 3 Advanced Troubleshooting Diagnostic Lights 54 Dell Diagnostics 58 When to Use the Dell Diagnostics 58 Starting the Dell Diagnostics 58 Drivers 61 What Is a Driver 61 Identifying Drivers 61 Reinstalling Drivers 62 Using Windows® System Restore 63 Creating a Restore Point 63 Restoring the Computer to...
... If the screen is difficult to read 50 3 Advanced Troubleshooting Diagnostic Lights 54 Dell Diagnostics 58 When to Use the Dell Diagnostics 58 Starting the Dell Diagnostics 58 Drivers 61 What Is a Driver 61 Identifying Drivers 61 Reinstalling Drivers 62 Using Windows® System Restore 63 Creating a Restore Point 63 Restoring the Computer to...
Owner's Manual
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www.dell.com | support.dell.com What are located on your problem. 4 Follow the instructions on using Windows • How to clean my computer • How to use my mouse and keyboard • Express Service Code and Service Tag • Microsoft® Windows® License Label ...articles from technicians, and online courses • Community Forum - Upgrade information for Your Computer Computer documentation, product specifications, and white papers Windows Help and Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your ...
www.dell.com | support.dell.com What are located on your problem. 4 Follow the instructions on using Windows • How to clean my computer • How to use my mouse and keyboard • Express Service Code and Service Tag • Microsoft® Windows® License Label ...articles from technicians, and online courses • Community Forum - Upgrade information for Your Computer Computer documentation, product specifications, and white papers Windows Help and Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your ...
Owner's Manual
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See the documentation that came with your printer. Setting Up and Using Your Computer 19 If the Add New Hardware Wizard window appears, click Cancel. 5 Install the printer driver if necessary. See the documentation that came with your printer. 3 Attach the parallel printer cable to the connector ...
See the documentation that came with your printer. Setting Up and Using Your Computer 19 If the Add New Hardware Wizard window appears, click Cancel. 5 Install the printer driver if necessary. See the documentation that came with your printer. 3 Attach the parallel printer cable to the connector ...
Owner's Manual
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www.dell.com | support.dell.com 3 Attach the USB printer cable to the USB connectors on printer Transferring Information to a New Computer The Microsoft® Windows® XP operating system provides a Files and Settings Transfer wizard to move data such as: • E-mails • Toolbar settings • Window sizes • Internet bookmarks You can transfer...
www.dell.com | support.dell.com 3 Attach the USB printer cable to the USB connectors on printer Transferring Information to a New Computer The Microsoft® Windows® XP operating system provides a Files and Settings Transfer wizard to move data such as: • E-mails • Toolbar settings • Window sizes • Internet bookmarks You can transfer...
Owner's Manual
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... have been applied, the Finished screen appears. 3 Click Finished and restart the new computer. Do not click Next at this ? To copy data from the Windows XP CD and click Next. 5 When the Now go to your old computer screen appears, go to do you prefer. 7 On the What do ?, click... is this? To transfer data to the new computer: 1 On the Now go to your new computer. When all of the settings and files have a Windows XP CD? After the information has been copied, the Completing the Collection Phase screen appears. 8 Click Finish. screen, click Old Computer and click Next. 6 On...
... have been applied, the Finished screen appears. 3 Click Finished and restart the new computer. Do not click Next at this ? To copy data from the Windows XP CD and click Next. 5 When the Now go to your old computer screen appears, go to do you prefer. 7 On the What do ?, click... is this? To transfer data to the new computer: 1 On the Now go to your new computer. When all of the settings and files have a Windows XP CD? After the information has been copied, the Completing the Collection Phase screen appears. 8 Click Finish. screen, click Old Computer and click Next. 6 On...
Owner's Manual
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...Accessories→Communications, and then click Network Setup Wizard. 2 On the welcome screen, click Next. 22 Setting Up and Using Yo ur Computer www.dell.com | support.dell.com Setting Up a Home and Office Network Connecting to a Network Adapter Before you through the process of sharing files, printers, or an Internet ... office. 1 Click the Start button, point to the network adapter connector on computer network cable network wall jack Network Setup Wizard The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you connect your computer.
...Accessories→Communications, and then click Network Setup Wizard. 2 On the welcome screen, click Next. 22 Setting Up and Using Yo ur Computer www.dell.com | support.dell.com Setting Up a Home and Office Network Connecting to a Network Adapter Before you through the process of sharing files, printers, or an Internet ... office. 1 Click the Start button, point to the network adapter connector on computer network cable network wall jack Network Setup Wizard The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you connect your computer.
Owner's Manual
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...connection: 1 Save and close any open files, and exit any open programs. 2 Double-click the MSN Explorer or AOL icon on the Windows® desktop. 3 Follow the instructions on the screen to the Network Setup Wizard and follow the instructions on the screen. Setting Up Your... Setting Up and Using Your Computer 23 NOTE: Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Windows XP. 4 Complete the checklist and required preparations. 5 Return to complete the setup. Dial-up your ISP for creating a network. If you...
...connection: 1 Save and close any open files, and exit any open programs. 2 Double-click the MSN Explorer or AOL icon on the Windows® desktop. 3 Follow the instructions on the screen to the Network Setup Wizard and follow the instructions on the screen. Setting Up Your... Setting Up and Using Your Computer 23 NOTE: Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Windows XP. 4 Complete the checklist and required preparations. 5 Return to complete the setup. Dial-up your ISP for creating a network. If you...
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The New Connection Wizard appears. 3 Click Connect to the Internet. 4 In the next window, click the appropriate option: • If you do not have an ISP and want to select one, click Choose from a list of connection to select, ... connection with a different ISP: 1 Save and close any open files, and exit any open programs. 2 Click the Start button and click Internet Explorer. www.dell.com | support.dell.com If you do you want to connect to the Internet?, and then click Next. 7 Use the setup information provided by your ISP to...
The New Connection Wizard appears. 3 Click Connect to the Internet. 4 In the next window, click the appropriate option: • If you do not have an ISP and want to select one, click Choose from a list of connection to select, ... connection with a different ISP: 1 Save and close any open files, and exit any open programs. 2 Click the Start button and click Internet Explorer. www.dell.com | support.dell.com If you do you want to connect to the Internet?, and then click Next. 7 Use the setup information provided by your ISP to...
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...: Most commercial DVDs have copyright protection and cannot be copied using Sonic RecordNow. 1 Click the Start button, point to make an exact copy of the window, and then click RecordNow Help or RecordNow Tutorial. Setting Up and Using Your Computer 25 For instructions, see the Sonic RecordNow documentation that the settings...
...: Most commercial DVDs have copyright protection and cannot be copied using Sonic RecordNow. 1 Click the Start button, point to make an exact copy of the window, and then click RecordNow Help or RecordNow Tutorial. Setting Up and Using Your Computer 25 For instructions, see the Sonic RecordNow documentation that the settings...
Owner's Manual
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... | support.dell.com Using Blank CD-Rs and CD-RWs Your CD-RW drive can write to two different types of Hyper-Threading technology. Helpful Tips • Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic RecordNow and open... CD-R. • See the Sonic support website at support.sonic.com for more information). You can also use the Microsoft® Windows® XP operating system because Windows XP is an Intel® technology that have not been optimized for example, do not play in regular stereos. Contact the software ...
... | support.dell.com Using Blank CD-Rs and CD-RWs Your CD-RW drive can write to two different types of Hyper-Threading technology. Helpful Tips • Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic RecordNow and open... CD-R. • See the Sonic support website at support.sonic.com for more information). You can also use the Microsoft® Windows® XP operating system because Windows XP is an Intel® technology that have not been optimized for example, do not play in regular stereos. Contact the software ...
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... website at support.dell.com. For more information on Hyper-Threading, search the Knowledge Base on accessing the system setup program, see page 107. To determine if your computer by performing a Microsoft® Windows® operating system shutdown, as described next, rather than by pressing the power button....close any open files, exit any open programs, click the Start button, and then click Turn Off Computer. 2 In the Turn off computer window, click Turn off. Turning Off Your Computer NOTICE: To avoid losing data, turn off after the shutdown process finishes. You can enable or ...
... website at support.dell.com. For more information on Hyper-Threading, search the Knowledge Base on accessing the system setup program, see page 107. To determine if your computer by performing a Microsoft® Windows® operating system shutdown, as described next, rather than by pressing the power button....close any open files, exit any open programs, click the Start button, and then click Turn Off Computer. 2 In the Turn off computer window, click Turn off. Turning Off Your Computer NOTICE: To avoid losing data, turn off after the shutdown process finishes. You can enable or ...
Owner's Manual
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... NOTICE: Do not attempt to eliminate the possibility that it is not write-protected (locked). You may accidentally misalign the heads, which can sometimes prevent Windows from recognizing the drive. Use a commercially available cleaning kit. Drive Problems Floppy drive problems E N S U R E T H A T W I N D O W S ® R E C O G N I Z E S T H E D R I T E - TE S T T H E D R I V E - P R O T E C T E D - See the following figure. If the floppy drive is...
... NOTICE: Do not attempt to eliminate the possibility that it is not write-protected (locked). You may accidentally misalign the heads, which can sometimes prevent Windows from recognizing the drive. Use a commercially available cleaning kit. Drive Problems Floppy drive problems E N S U R E T H A T W I N D O W S ® R E C O G N I Z E S T H E D R I T E - TE S T T H E D R I V E - P R O T E C T E D - See the following figure. If the floppy drive is...
Owner's Manual
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....dell.com CD drive problems NOTE: High-speed CD drive vibration is normal and may cause noise, which does not indicate a defect in the lower-right corner of data when writing. TE S T T H E D R I V E W I V E - To access help files, see the Tell Me How help file for the keyword standby in Windows Help... For information on power conservation modes, see page 32. 34 Solving Pr oblems Insert another CD to the CD-RW. Viruses can sometimes prevent Windows from recognizing the drive. Problems writing to check for and remove viruses. If the CD drive is not listed, perform a full scan with...
....dell.com CD drive problems NOTE: High-speed CD drive vibration is normal and may cause noise, which does not indicate a defect in the lower-right corner of data when writing. TE S T T H E D R I V E W I V E - To access help files, see the Tell Me How help file for the keyword standby in Windows Help... For information on power conservation modes, see page 32. 34 Solving Pr oblems Insert another CD to the CD-RW. Viruses can sometimes prevent Windows from recognizing the drive. Problems writing to check for and remove viruses. If the CD drive is not listed, perform a full scan with...
Owner's Manual
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... S T T H E D R I V E W I C T S - C L E A N T H E D I S C - The modem does not operate while it .) Ensure that you hear a click when you want to an analog telephone jack only. Viruses can sometimes prevent Windows from recognizing the drive.
... S T T H E D R I V E W I C T S - C L E A N T H E D I S C - The modem does not operate while it .) Ensure that you hear a click when you want to an analog telephone jack only. Viruses can sometimes prevent Windows from recognizing the drive.
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... See your modem. 6 Click Properties, click the Diagnostics tab, and then click Query Modem to verify that is communicating with Windows. If all computers.) VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS® - 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware. 3 Click Phone and Modem Options. 4 Click...
... See your modem. 6 Click Properties, click the Diagnostics tab, and then click Query Modem to verify that is communicating with Windows. If all computers.) VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS® - 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware. 3 Click Phone and Modem Options. 4 Click...
Owner's Manual
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... programs open the program that you are trying to fit on your keyboard or moving your computer to perform an operating system shutdown. www.dell.com | support.dell.com NOT ENOUGH MEMORY OR RESOURCES. O P E R A T I B L E . T H E F I L E B E I N G C O P I E D I S T O O L A R G E F O R T H E D E S T I N A T I O N D R I S N O T R E A D Y - Try copying the file to turn on the computer. General Problems... and you might lose data if you are unable to restore computer resources. Close all windows and open . The floppy drive cannot read the disk. A program stops responding END ...
... programs open the program that you are trying to fit on your keyboard or moving your computer to perform an operating system shutdown. www.dell.com | support.dell.com NOT ENOUGH MEMORY OR RESOURCES. O P E R A T I B L E . T H E F I L E B E I N G C O P I E D I S T O O L A R G E F O R T H E D E S T I N A T I O N D R I S N O T R E A D Y - Try copying the file to turn on the computer. General Problems... and you might lose data if you are unable to restore computer resources. Close all windows and open . The floppy drive cannot read the disk. A program stops responding END ...
Owner's Manual
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... computer has a CD-RW drive or a zip drive installed, see the drive's documentation for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - C H E C K T H E S O F T ...E R I N G D A T A - A solid blue screen appears TU R N T H E C O M P U T E R O F F - A program crashes repeatedly NOTE: Software usually includes installation instructions in an environment similar to non-Windows XP operating system environments. 1 Click the Start button, point to ensure that may help you are entering are valid. If necessary, uninstall and then reinstall...
... computer has a CD-RW drive or a zip drive installed, see the drive's documentation for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - C H E C K T H E S O F T ...E R I N G D A T A - A solid blue screen appears TU R N T H E C O M P U T E R O F F - A program crashes repeatedly NOTE: Software usually includes installation instructions in an environment similar to non-Windows XP operating system environments. 1 Click the Start button, point to ensure that may help you are entering are valid. If necessary, uninstall and then reinstall...
Owner's Manual
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If the problem persists, contact the hardware manufacturer for configuration and troubleshooting instructions. If your device is listed, Windows recognizes the device. P R O V I D E D I E E E 1 3 9 4 D E V I C T S - IF YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL - CHECK YOUR OPERATING SYSTEM DOCUMENTATION FOR ADDITIONAL TROUBLESHOOTING INFORMATION C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C E - See page 65. REMOVE ANY RECENTLY ADDED HARDWARE TO...
If the problem persists, contact the hardware manufacturer for configuration and troubleshooting instructions. If your device is listed, Windows recognizes the device. P R O V I D E D I E E E 1 3 9 4 D E V I C T S - IF YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL - CHECK YOUR OPERATING SYSTEM DOCUMENTATION FOR ADDITIONAL TROUBLESHOOTING INFORMATION C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C E - See page 65. REMOVE ANY RECENTLY ADDED HARDWARE TO...