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Only 84 Battery Disposal 86 NOM Information (Mexico Only 87 Información para NOM (únicamente para México 88 Warranty and Return Policy Information 88 Index 89 6 Contents Dell Technical Support Policy (U.S. Only 67 Definition of "Dell-Installed" Software and Peripherals . . . . . 67 Definition of "Third-Party" Software and Peripherals 68 Contacting Dell 68 Returning Items for Warranty Repair or Credit 82 Regulatory Information 82 FCC Notices (U.S.
Only 84 Battery Disposal 86 NOM Information (Mexico Only 87 Información para NOM (únicamente para México 88 Warranty and Return Policy Information 88 Index 89 6 Contents Dell Technical Support Policy (U.S. Only 67 Definition of "Dell-Installed" Software and Peripherals . . . . . 67 Definition of "Third-Party" Software and Peripherals 68 Contacting Dell 68 Returning Items for Warranty Repair or Credit 82 Regulatory Information 82 FCC Notices (U.S.
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www.dell.com | support.dell.com • Do not push any objects into the openings of these safety guidelines when appropriate: • When you disconnect a cable, pull on its metal ... the computer before you pull connectors apart, keep them evenly aligned to service the computer yourself, except as explained in this guide and elsewhere in Dell documentation. CAUTION: There is incorrectly installed. Also, do not place your computer; do not block cooling vents. Discard used batteries according to reduce the potential...
www.dell.com | support.dell.com • Do not push any objects into the openings of these safety guidelines when appropriate: • When you disconnect a cable, pull on its metal ... the computer before you pull connectors apart, keep them evenly aligned to service the computer yourself, except as explained in this guide and elsewhere in Dell documentation. CAUTION: There is incorrectly installed. Also, do not place your computer; do not block cooling vents. Discard used batteries according to reduce the potential...
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SECTION 1 Connecting a Printer Turning Off the Computer www.dell.com | support.dell.com
SECTION 1 Connecting a Printer Turning Off the Computer www.dell.com | support.dell.com
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... computer and tighten the two screws. screws (2) parallel connector on computer parallel printer cable parallel connector on printer clips (2) 12 Setting Up notches (2) www.dell.com | support.dell.com See the documentation that came with the printer for any recommended preparation procedures, such as: • Removing the packaging • Installing the toner or...
... computer and tighten the two screws. screws (2) parallel connector on computer parallel printer cable parallel connector on printer clips (2) 12 Setting Up notches (2) www.dell.com | support.dell.com See the documentation that came with the printer for any recommended preparation procedures, such as: • Removing the packaging • Installing the toner or...
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... button, and then click Shut Down. 3 Click the pull-down menu under What do you want the computer to operate in bidirectional mode. www.dell.com | support.dell.com If you connect an older printer and it doesn't work after the shutdown process finishes. 4 Turn off your monitor and any programs and files...
... button, and then click Shut Down. 3 Click the pull-down menu under What do you want the computer to operate in bidirectional mode. www.dell.com | support.dell.com If you connect an older printer and it doesn't work after the shutdown process finishes. 4 Turn off your monitor and any programs and files...
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SECTION 2 Finding Solutions Help Files Power Problems Start-Up Error Messages Video and Monitor Problems Sound and Speaker Problems Printer Problems Scanner Problems Modem Problems Mouse Problems Keyboard Problems Drive Problems Network Problems Windows Error Messages General Program Problems Internet Connection Problems E-Mail Problems Resolving Other Technical Problems Reinstalling Drivers and Utilities Reinstalling Windows 98 Reinstalling Windows Me Reinstalling Windows 2000 www.dell.com | support.dell.com
SECTION 2 Finding Solutions Help Files Power Problems Start-Up Error Messages Video and Monitor Problems Sound and Speaker Problems Printer Problems Scanner Problems Modem Problems Mouse Problems Keyboard Problems Drive Problems Network Problems Windows Error Messages General Program Problems Internet Connection Problems E-Mail Problems Resolving Other Technical Problems Reinstalling Drivers and Utilities Reinstalling Windows 98 Reinstalling Windows Me Reinstalling Windows 2000 www.dell.com | support.dell.com
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Get technical assistance from Dell. See page 29. 16 Solving Pr oblems www.dell.com | support.dell.com Sometimes it's difficult to figure out where to your questions. See page 68. See page 18. Use this chart to help you quickly find the answers to go for answers.
Get technical assistance from Dell. See page 29. 16 Solving Pr oblems www.dell.com | support.dell.com Sometimes it's difficult to figure out where to your questions. See page 68. See page 18. Use this chart to help you quickly find the answers to go for answers.
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www.dell.com | support.dell.com A C C E S S T H E TE L L M E H O W H E L P F I C A L O U T L E T - Ensure that the power cable is working by testing it with another device, such as a lamp. HINT: See the Tell Me How help ...
www.dell.com | support.dell.com A C C E S S T H E TE L L M E H O W H E L P F I C A L O U T L E T - Ensure that the power cable is working by testing it with another device, such as a lamp. HINT: See the Tell Me How help ...
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...type standby and then click List Topics. C H E C K T H E P O W E R L I T O R P O W E R B U T T O N - www.dell.com | support.dell.com HINT: See the monitor documentation for technical assistance (see page 68). If the screen is available, connect it with another monitor is blank P R E S S T H E M O N I...T E N S I O N C A B L E ( I O N A L L Y T U R N S B L A N K - If all four lights below the serial port are not green, call Dell for fault indications and troubleshooting procedures specific to the computer. CHECK THE POWER PROPERTIES IF THE MONITOR SCREEN O C C A S I F U S E D ) -
...type standby and then click List Topics. C H E C K T H E P O W E R L I T O R P O W E R B U T T O N - www.dell.com | support.dell.com HINT: See the monitor documentation for technical assistance (see page 68). If the screen is available, connect it with another monitor is blank P R E S S T H E M O N I...T E N S I O N C A B L E ( I O N A L L Y T U R N S B L A N K - If all four lights below the serial port are not green, call Dell for fault indications and troubleshooting procedures specific to the computer. CHECK THE POWER PROPERTIES IF THE MONITOR SCREEN O C C A S I F U S E D ) -
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... another device, such as shown on the subwoofer. Be sure that the volume is not muted. E L I M I N A T E P O S S I B L E I N D O W S V O L U M E C O N T R O L - See page 32. 22 Solving Pr oblems E N S U R E T H A T T H E S P E A K E R S A R E T U R N E D O N - A D J U S T T H E W I N T E R F E R E N C E - www.dell.com | support.dell.com HINT: The volume control in the lower-right corner of the CD drive. Ensure that the sound is turned up . VE R I F Y T H E S P E A K E R C A B L E C O N N E C T I T O R - Play a music CD...
... another device, such as shown on the subwoofer. Be sure that the volume is not muted. E L I M I N A T E P O S S I B L E I N D O W S V O L U M E C O N T R O L - See page 32. 22 Solving Pr oblems E N S U R E T H A T T H E S P E A K E R S A R E T U R N E D O N - A D J U S T T H E W I N T E R F E R E N C E - www.dell.com | support.dell.com HINT: The volume control in the lower-right corner of the CD drive. Ensure that the sound is turned up . VE R I F Y T H E S P E A K E R C A B L E C O N N E C T I T O R - Play a music CD...
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... turned on the modem. (The green line-in jack has either a LINE IN label or a connector-shaped icon next to the green jack on . www.dell.com | support.dell.com RE I N S T A L L T H E P R I N T E R D R I O N - Disconnect the telephone line from the modem and connect it has a locking tab or button. C H E C K T H E C O N N E C T I V E R - Ensure that the scanner is firmly connected...
... turned on the modem. (The green line-in jack has either a LINE IN label or a connector-shaped icon next to the green jack on . www.dell.com | support.dell.com RE I N S T A L L T H E P R I N T E R D R I O N - Disconnect the telephone line from the modem and connect it has a locking tab or button. C H E C K T H E C O N N E C T I V E R - Ensure that the scanner is firmly connected...
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... the computer. TE S T T H E D R I V E W I T H A N O T H E R F L O P P Y D I S K - Viruses can sometimes prevent Windows from recognizing the drive. Shut down the computer (see the Tell Me How help file. www.dell.com | support.dell.com RE C O N N E C T T H E K E Y B O A R D C A B L E - See the following illustration. back of floppy disk write-protected not writeprotected 26 Solving Pr oblems HINT: For information on the START HERE...
... the computer. TE S T T H E D R I V E W I T H A N O T H E R F L O P P Y D I S K - Viruses can sometimes prevent Windows from recognizing the drive. Shut down the computer (see the Tell Me How help file. www.dell.com | support.dell.com RE C O N N E C T T H E K E Y B O A R D C A B L E - See the following illustration. back of floppy disk write-protected not writeprotected 26 Solving Pr oblems HINT: For information on the START HERE...
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..., point to the network again. 28 Solving Pr oblems Green indicates that the network cable connector is active. Closing all programs before your computer. C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - www.dell.com | support.dell.com If the CD-RW drive stops writing TURN OFF STANDBY IN WINDOWS BEFORE WRITING TO A CD -RW D I S K -
..., point to the network again. 28 Solving Pr oblems Green indicates that the network cable connector is active. Closing all programs before your computer. C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - www.dell.com | support.dell.com If the CD-RW drive stops writing TURN OFF STANDBY IN WINDOWS BEFORE WRITING TO A CD -RW D I S K -
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... again to a keystroke or a proper shutdown (see page 14), press the power button until the computer turns off. Follow the instructions on the screen. www.dell.com | support.dell.com A program crashes S E E T H E S O F T W A R E D O C U M E N T A T I E W " M O D E M P R O B L E M S " - Many software manufacturers maintain websites with information that is no longer responding...
... again to a keystroke or a proper shutdown (see page 14), press the power button until the computer turns off. Follow the instructions on the screen. www.dell.com | support.dell.com A program crashes S E E T H E S O F T W A R E D O C U M E N T A T I E W " M O D E M P R O B L E M S " - Many software manufacturers maintain websites with information that is no longer responding...
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... or e-mail service, call waiting, dial: is checked and then select the proper code according to http://support.dell.com and then click E-Mail Dell in your telephone directory for help with general usage, installation, and troubleshooting questions. Go to the information in the... icon. 3 In the Modems Properties window, click the Dialing Properties button. 4 Ensure that To disable call Dell for technical assistance (see page 68). Send an e-mail message to http://support.dell.com for instructions on deactivating this feature. With the Outlook Express e-mail program open, click File...
... or e-mail service, call waiting, dial: is checked and then select the proper code according to http://support.dell.com and then click E-Mail Dell in your telephone directory for help with general usage, installation, and troubleshooting questions. Go to the information in the... icon. 3 In the Modems Properties window, click the Dialing Properties button. 4 Ensure that To disable call Dell for technical assistance (see page 68). Send an e-mail message to http://support.dell.com for instructions on deactivating this feature. With the Outlook Express e-mail program open, click File...
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... - Control the devices, such as the modem, sound, and video cards that might not work correctly. www.dell.com | support.dell.com NOTICE: The Dell support website, http://support.dell.com, and the Dell Dimension ResourceCD provide approved drivers for Dell computers. For information on those drivers, click the Start button, point to configure certain chips on a network. • 3Com...
... - Control the devices, such as the modem, sound, and video cards that might not work correctly. www.dell.com | support.dell.com NOTICE: The Dell support website, http://support.dell.com, and the Dell Dimension ResourceCD provide approved drivers for Dell computers. For information on those drivers, click the Start button, point to configure certain chips on a network. • 3Com...
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...Windows OS. 6 Click OK. 7 Click OK again. NOTICE: The Dell Dimension ResourceCD contains drivers for devices that you reinstall Windows 98. 1 Turn on your hard drive. The options can potentially overwrite files installed by a Dell technical support representative. Solving Problems 33 Then place the operating system CD in the.... If a particular driver is not listed, then that the CD or DVD drive boots first, as directed by a Dell technical support representative (see page 64). 2 In the system setup program Boot menu, change the boot sequence so that driver is not required ...
...Windows OS. 6 Click OK. 7 Click OK again. NOTICE: The Dell Dimension ResourceCD contains drivers for devices that you reinstall Windows 98. 1 Turn on your hard drive. The options can potentially overwrite files installed by a Dell technical support representative. Solving Problems 33 Then place the operating system CD in the.... If a particular driver is not listed, then that the CD or DVD drive boots first, as directed by a Dell technical support representative (see page 64). 2 In the system setup program Boot menu, change the boot sequence so that driver is not required ...
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www.dell.com | support.dell.com 8 Remove the operating system CD from the CD or DVD drive and click OK to where you live and click Next. 11 Click your ...
www.dell.com | support.dell.com 8 Remove the operating system CD from the CD or DVD drive and click OK to where you live and click Next. 11 Click your ...
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...then press . 6 Press again. 7 Select Continue Setup and replace your operating system unless instructed to do so by a Dell technical support representative. Therefore, Dell does not recommend that you reinstall Windows Me. 1 Turn on your hard drive. Then place the operating system CD in...that the floppy drive boots first, as directed by a Dell technical support representative. ScanDisk automatically starts and checks your Windows Me operating system. 20 Enter the system setup program as directed by a Dell technical support representative. 21 In the system setup program Boot menu, ...
...then press . 6 Press again. 7 Select Continue Setup and replace your operating system unless instructed to do so by a Dell technical support representative. Therefore, Dell does not recommend that you reinstall Windows Me. 1 Turn on your hard drive. Then place the operating system CD in...that the floppy drive boots first, as directed by a Dell technical support representative. ScanDisk automatically starts and checks your Windows Me operating system. 20 Enter the system setup program as directed by a Dell technical support representative. 21 In the system setup program Boot menu, ...
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Windows Setup installs additional files, and then restarts the computer. 21 Select Boot From Hard Drive, and then press . www.dell.com | support.dell.com 10 Select the directory in which is optional. If C:\WINDOWS.000 (recommended) is displayed, click Other, change C:\WINDOWS.000 to C:\WINDOWS, and then click ...
Windows Setup installs additional files, and then restarts the computer. 21 Select Boot From Hard Drive, and then press . www.dell.com | support.dell.com 10 Select the directory in which is optional. If C:\WINDOWS.000 (recommended) is displayed, click Other, change C:\WINDOWS.000 to C:\WINDOWS, and then click ...