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... 82). • Do not push any objects into the openings of the computer before touching anything inside your computer. do not block cooling vents. www.dell.com | support.dell.com • To help protect your computer from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power...
... 82). • Do not push any objects into the openings of the computer before touching anything inside your computer. do not block cooling vents. www.dell.com | support.dell.com • To help protect your computer from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power...
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SECTION 1 Setting Up Setting Up Dellnet™ (U.S. Only) Connecting a Printer Turning Off the Computer www.dell.com | support.dell.com
SECTION 1 Setting Up Setting Up Dellnet™ (U.S. Only) Connecting a Printer Turning Off the Computer www.dell.com | support.dell.com
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... appear on the screen. 8 Click Print to print the information or click Main Menu to go to the main menu. 12 Sett ing Up www.dell.com | support.dell.com HINT: Dellnet is not turned on your hard drive until you to use case-sensitive passwords. HINT: Dellnet allows you delete them. Viewing...
... appear on the screen. 8 Click Print to print the information or click Main Menu to go to the main menu. 12 Sett ing Up www.dell.com | support.dell.com HINT: Dellnet is not turned on your hard drive until you to use case-sensitive passwords. HINT: Dellnet allows you delete them. Viewing...
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... who is sending e-mail to the Internet through Dellnet. • Always check the address of each recipient when sending e-mail. Then contact the Dellnet technical support staff (see page 82). Sending and Receiving E-Mail • Double-click the Outlook Express icon to initiate a connection to you are having difficulties sending e-mail...
... who is sending e-mail to the Internet through Dellnet. • Always check the address of each recipient when sending e-mail. Then contact the Dellnet technical support staff (see page 82). Sending and Receiving E-Mail • Double-click the Outlook Express icon to initiate a connection to you are having difficulties sending e-mail...
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... printer to the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary (see page 16). www.dell.com | support.dell.com Then follow the instructions that came with the printer to connect it to the computer. If no information is provided, see the following sections.
... printer to the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary (see page 16). www.dell.com | support.dell.com Then follow the instructions that came with the printer to connect it to the computer. If no information is provided, see the following sections.
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... off after the shutdown process finishes. 4 Turn off your monitor and any other devices connected to do you must perform the Windows shutdown procedure. www.dell.com | support.dell.com Turning Off the Computer NOTICE: To prevent data loss, you want the computer to power. Windows 98 Second Edition (SE) and Windows Millennium...
... off after the shutdown process finishes. 4 Turn off your monitor and any other devices connected to do you must perform the Windows shutdown procedure. www.dell.com | support.dell.com Turning Off the Computer NOTICE: To prevent data loss, you want the computer to power. Windows 98 Second Edition (SE) and Windows Millennium...
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SECTION 2 Solving Problems Finding Solutions Accessing Help Files Power Problems Start-Up Error Messages Video and Monitor Problems Sound and Speaker Problems Printer Problems Scanner Problems Modem Problems Mouse Problems Keyboard Problems Drive Problems Network Problems Windows Error Messages General Program Problems Internet Connection Problems E-Mail Problems Resolving Other Technical Problems Reinstalling Drivers Reinstalling Windows 98 Reinstalling Windows Me Reinstalling Windows 2000 www.dell.com | support.dell.com
SECTION 2 Solving Problems Finding Solutions Accessing Help Files Power Problems Start-Up Error Messages Video and Monitor Problems Sound and Speaker Problems Printer Problems Scanner Problems Modem Problems Mouse Problems Keyboard Problems Drive Problems Network Problems Windows Error Messages General Program Problems Internet Connection Problems E-Mail Problems Resolving Other Technical Problems Reinstalling Drivers Reinstalling Windows 98 Reinstalling Windows Me Reinstalling Windows 2000 www.dell.com | support.dell.com
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See page 20. Get technical assistance from Dell. See page 82. See page 31. 18 Solving Pr oblems www.dell.com | support.dell.com Finding Solutions Sometimes it's difficult to figure out where to your questions. Use this chart to help you quickly find the answers to go for answers.
See page 20. Get technical assistance from Dell. See page 82. See page 31. 18 Solving Pr oblems www.dell.com | support.dell.com Finding Solutions Sometimes it's difficult to figure out where to your questions. Use this chart to help you quickly find the answers to go for answers.
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TE S T T H E E L E C T R I G HT - Power Problems C H E C K T H E PO W E R L I C A L O U T L E T - If the power light is blinking, the computer is lit or blinking, the computer has power. C H E C K T H E PO W E R C A B L E C O N N E C T IO N - www.dell.com | support.dell.com Accessing Help Files HINT: See the Tell Me How help file for information on the keyboard or move the mouse. TO ACC ESS MI ...
TE S T T H E E L E C T R I G HT - Power Problems C H E C K T H E PO W E R L I C A L O U T L E T - If the power light is blinking, the computer is lit or blinking, the computer has power. C H E C K T H E PO W E R C A B L E C O N N E C T IO N - www.dell.com | support.dell.com Accessing Help Files HINT: See the Tell Me How help file for information on the keyboard or move the mouse. TO ACC ESS MI ...
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...B L E ( I G H T S - TES T T H E M O NI T O R- If all four lights below the serial port are not green, call Dell for fault indications and troubleshooting procedures specific to determine if the power cable is working by testing it to the computer. If the power light... defective. TE S T T H E E L E C T R I O N - If another monitor is blinking, press a key on the START HERE sheet for bent pins. www.dell.com | support.dell.com HINT: See the monitor documentation for technical assistance (see page 82). 22 Solving Pr oblems Ensure that the video cable is blank C H E C K T H E V I D ...
...B L E ( I G H T S - TES T T H E M O NI T O R- If all four lights below the serial port are not green, call Dell for fault indications and troubleshooting procedures specific to determine if the power cable is working by testing it to the computer. If the power light... defective. TE S T T H E E L E C T R I O N - If another monitor is blinking, press a key on the START HERE sheet for bent pins. www.dell.com | support.dell.com HINT: See the monitor documentation for technical assistance (see page 82). 22 Solving Pr oblems Ensure that the video cable is blank C H E C K T H E V I D ...
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... the setup diagram supplied with the speakers. See the setup diagram supplied with the speakers. Sound and Speaker Problems VE R I F Y T H E S P E A K E R C A B L E C O N N E C T I T O R - TES T T H E S P E AK ER S - www.dell.com | support.dell.com A D J U S T T H E W I N D O W S D I S P L A Y S E T T I N G S - Plug the speaker audio cable into the headphone jack of your speaker system includes a subwoofer, ensure that the headphone volume control is turned up...
... the setup diagram supplied with the speakers. See the setup diagram supplied with the speakers. Sound and Speaker Problems VE R I F Y T H E S P E A K E R C A B L E C O N N E C T I T O R - TES T T H E S P E AK ER S - www.dell.com | support.dell.com A D J U S T T H E W I N D O W S D I S P L A Y S E T T I N G S - Plug the speaker audio cable into the headphone jack of your speaker system includes a subwoofer, ensure that the headphone volume control is turned up...
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... the modem. Disconnect the telephone line from the modem and connect it has a locking tab or button. See the documentation supplied with the printer. www.dell.com | support.dell.com E N S U R E T H A T T H E P R I N T E R I V E R - VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I V E R - U NL O CK T H E S CA N NE R- RE I N S T A L L T H E S C A N N E R D R I N D O W S - Connecting the modem to an analog telephone jack only. Click the Start button, point to the scanner...
... the modem. Disconnect the telephone line from the modem and connect it has a locking tab or button. See the documentation supplied with the printer. www.dell.com | support.dell.com E N S U R E T H A T T H E P R I N T E R I V E R - VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I V E R - U NL O CK T H E S CA N NE R- RE I N S T A L L T H E S C A N N E R D R I N D O W S - Connecting the modem to an analog telephone jack only. Click the Start button, point to the scanner...
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... and remove viruses. RE C O N NE C T T HE K E Y B O A R D C A B L E - If the floppy drive is not listed, perform a full scan with your computer, and then restart the computer. www.dell.com | support.dell.com Keyboard Problems HINT: See the Tell Me How help file for your antivirus software to a floppy disk E N S U R E T H A T W I N D O W S R E C O G N I Z E S T H E D R I V E -
... and remove viruses. RE C O N NE C T T HE K E Y B O A R D C A B L E - If the floppy drive is not listed, perform a full scan with your computer, and then restart the computer. www.dell.com | support.dell.com Keyboard Problems HINT: See the Tell Me How help file for your antivirus software to a floppy disk E N S U R E T H A T W I N D O W S R E C O G N I Z E S T H E D R I V E -
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... drive must receive a steady stream of different worldwide file types, not all DVD titles work in all programs before writing to check for instructions. www.dell.com | support.dell.com HINT: Because of data when writing. If you have a hard drive problem R U N S CA ND I V E - Double-click the My Computer icon. Viruses can sometimes...
... drive must receive a steady stream of different worldwide file types, not all DVD titles work in all programs before writing to check for instructions. www.dell.com | support.dell.com HINT: Because of data when writing. If you have a hard drive problem R U N S CA ND I V E - Double-click the My Computer icon. Viruses can sometimes...
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... L >- If the computer does not respond to restart the computer. General Program Problems A program crashes S E E T H E S O F T W A R E D O C UM E NT A T I R E D . Then click the End Task button. www.dell.com | support.dell.com A R E Q U I O N - A solid blue screen appears TU RN T H E CO MP U T E R O F F - Follow the instructions on the screen. 5 See the program documentation for installation instructions. In the Close...
... L >- If the computer does not respond to restart the computer. General Program Problems A program crashes S E E T H E S O F T W A R E D O C UM E NT A T I R E D . Then click the End Task button. www.dell.com | support.dell.com A R E Q U I O N - A solid blue screen appears TU RN T H E CO MP U T E R O F F - Follow the instructions on the screen. 5 See the program documentation for installation instructions. In the Close...
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... with general usage, installation, and troubleshooting questions. If Work Offline has a check next to it, click the check to remove it and connect to http://support.dell.com for instructions on deactivating this feature. S olving Pr oblems 33 See page 13. E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I T E - Resolving Other Technical Problems G O T O T H E D E L L S U P P O R T W E B S I N T E R N E T - With the Outlook Express e-mail program open...
... with general usage, installation, and troubleshooting questions. If Work Offline has a check next to it, click the check to remove it and connect to http://support.dell.com for instructions on deactivating this feature. S olving Pr oblems 33 See page 13. E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I T E - Resolving Other Technical Problems G O T O T H E D E L L S U P P O R T W E B S I N T E R N E T - With the Outlook Express e-mail program open...
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... Update Utility Driver - Tells the operating system how to configure certain chips on the screen. 34 Solving Pr oblems Reinstalling Drivers NOTICE: The Dell support website, http://support.dell.com, and the Dell Dimension ResourceCD provide approved drivers for technical assistance (see page 82). Sometimes you can fix a device problem by reinstalling its driver: 1 From the...
... Update Utility Driver - Tells the operating system how to configure certain chips on the screen. 34 Solving Pr oblems Reinstalling Drivers NOTICE: The Dell support website, http://support.dell.com, and the Dell Dimension ResourceCD provide approved drivers for technical assistance (see page 82). Sometimes you can fix a device problem by reinstalling its driver: 1 From the...
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Then place the operating system CD in your computer. NOTICE: The Dell Dimension ResourceCD contains drivers for reinstalling your Windows 98 Second Edition operating system. Only reinstall the specific drivers for hardware included in the... software installed on your computer before you reinstall Windows 98. 1 Turn on your operating system unless instructed to do so by a Dell technical support representative. Therefore, Dell does not recommend that you want to reinstall. The options can potentially overwrite files installed by your operating system. S olving Pr oblems...
Then place the operating system CD in your computer. NOTICE: The Dell Dimension ResourceCD contains drivers for reinstalling your Windows 98 Second Edition operating system. Only reinstall the specific drivers for hardware included in the... software installed on your computer before you reinstall Windows 98. 1 Turn on your operating system unless instructed to do so by a Dell technical support representative. Therefore, Dell does not recommend that you want to reinstall. The options can potentially overwrite files installed by your operating system. S olving Pr oblems...
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... the Agreement, and then click Next. 14 Type the Windows product key in the appropriate fields and then click OK. 36 Solving Pr oblems www.dell.com | support.dell.com 3 Exit the system setup program. The computer restarts. 4 At the Welcome window, click OK. 5 Double-click Refresh Windows OS. 6 Click OK. 7 Click OK...
... the Agreement, and then click Next. 14 Type the Windows product key in the appropriate fields and then click OK. 36 Solving Pr oblems www.dell.com | support.dell.com 3 Exit the system setup program. The computer restarts. 4 At the Welcome window, click OK. 5 Double-click Refresh Windows OS. 6 Click OK. 7 Click OK...
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... boots from CD-ROM, and then press . NOTICE: Make sure that the CD or DVD drive boots first, as directed by a Dell technical support representative. 17 If you created a Windows user name and password, type your Windows Me operating system. NOTICE: To prevent conflicts with Windows...computer before you reinstall Windows Me. 1 Turn on your virus protection software. 20 Enter the system setup program as directed by a Dell technical support representative. 21 In the system setup program Boot menu, change the boot sequence back to boot completely, and then restart it and try...
... boots from CD-ROM, and then press . NOTICE: Make sure that the CD or DVD drive boots first, as directed by a Dell technical support representative. 17 If you created a Windows user name and password, type your Windows Me operating system. NOTICE: To prevent conflicts with Windows...computer before you reinstall Windows Me. 1 Turn on your virus protection software. 20 Enter the system setup program as directed by a Dell technical support representative. 21 In the system setup program Boot menu, change the boot sequence back to boot completely, and then restart it and try...