Owner's Manual
Page 1
... diagnostic lights (4) parallel connector microphone connector USB 2.0 connectors (4) PCI card slots (3) line-in connector cover latch network adapter connector service tag CD or DVD headphone connector CD or DVD volume control dial floppy-drive activity light* power light power button Dell™ Dimension™ 2400 ...Series CD or DVD drive activity light CD or DVD eject button second bay for optional drive floppy-drive eject button*...
... diagnostic lights (4) parallel connector microphone connector USB 2.0 connectors (4) PCI card slots (3) line-in connector cover latch network adapter connector service tag CD or DVD headphone connector CD or DVD volume control dial floppy-drive activity light* power light power button Dell™ Dimension™ 2400 ...Series CD or DVD drive activity light CD or DVD eject button second bay for optional drive floppy-drive eject button*...
Owner's Manual
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... sound from headphones 32 Video and Monitor Problems 33 If the screen is blank 33 If the screen is difficult to read 33 3 Advanced Troubleshooting Diagnostic Lights 35 Dell Diagnostics 38 Starting the Dell Diagnostics 38 Drivers 40 Identifying Drivers 40 Reinstalling Drivers 41 4 Contents
... sound from headphones 32 Video and Monitor Problems 33 If the screen is blank 33 If the screen is difficult to read 33 3 Advanced Troubleshooting Diagnostic Lights 35 Dell Diagnostics 38 Starting the Dell Diagnostics 38 Drivers 40 Identifying Drivers 40 Reinstalling Drivers 41 4 Contents
Owner's Manual
Page 24
... CABLE - • Ensure that the keyboard cable is faulty. TEST THE KEYBOARD - The computer does not start up CHECK THE DIAGNOSTIC LIGHTS - ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The computer stops responding NOTICE: You ... any of the procedures in this section, follow the safety instructions in the Product Information Guide. TURN THE COMPUTER OFF - www.dell.com | support.dell.com Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information ...
... CABLE - • Ensure that the keyboard cable is faulty. TEST THE KEYBOARD - The computer does not start up CHECK THE DIAGNOSTIC LIGHTS - ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The computer stops responding NOTICE: You ... any of the procedures in this section, follow the safety instructions in the Product Information Guide. TURN THE COMPUTER OFF - www.dell.com | support.dell.com Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information ...
Owner's Manual
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...Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. See "Diagnostic Lights" on the back of the computer and the network jack. Ensure that the network is in standby mode. IF THE POWER...the computer is plugged into a power strip, ensure that the power strip is plugged into both the network connector on page 35. www.dell.com | support.dell.com Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide....
...Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. See "Diagnostic Lights" on the back of the computer and the network jack. Ensure that the network is in standby mode. IF THE POWER...the computer is plugged into a power strip, ensure that the power strip is plugged into both the network connector on page 35. www.dell.com | support.dell.com Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide....
Owner's Manual
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...DELL DIAGNOSTICS - If the new monitor works, the original monitor is lit or blinking, the monitor has power. MOVE THE SUBWOOFER AWAY FROM THE MONITOR - If the screen is blank NOTE: See the monitor documentation for your speaker system includes a subwoofer, ensure that the graphics cable is connected as a lamp. CHECK THE DIAGNOSTIC LIGHTS... - If the power light is off, firmly press the button to ensure that the electrical outlet is blinking, press a key...
...DELL DIAGNOSTICS - If the new monitor works, the original monitor is lit or blinking, the monitor has power. MOVE THE SUBWOOFER AWAY FROM THE MONITOR - If the screen is blank NOTE: See the monitor documentation for your speaker system includes a subwoofer, ensure that the graphics cable is connected as a lamp. CHECK THE DIAGNOSTIC LIGHTS... - If the power light is off, firmly press the button to ensure that the electrical outlet is blinking, press a key...
Owner's Manual
Page 35
Advanced Troubleshooting Diagnostic Lights To help you begin any of the lights identify the problem. After the computer starts, all four lights display solid green. If the computer malfunctions, the color and sequence of the procedures in this section, follow the safety ... outlet and that the computer is in the Product Information Guide. Suggested Resolution Verify that you have pressed the power button. The lights can be yellow or green. Light Pattern ABCD = yellow = green = off condition or a possible pre-BIOS failure has occurred. CAUTION: Before you troubleshoot a ...
Advanced Troubleshooting Diagnostic Lights To help you begin any of the lights identify the problem. After the computer starts, all four lights display solid green. If the computer malfunctions, the color and sequence of the procedures in this section, follow the safety ... outlet and that the computer is in the Product Information Guide. Suggested Resolution Verify that you have pressed the power button. The lights can be yellow or green. Light Pattern ABCD = yellow = green = off condition or a possible pre-BIOS failure has occurred. CAUTION: Before you troubleshoot a ...
Owner's Manual
Page 38
... you are properly connected to Utility Partition and press . 38 Advanced Troubleshooting www.dell.com | support.dell.com Light Pattern ABCD ABCD Problem Description Another failure has occurred. None. = yellow = green = off Dell Diagnostics If you contact Dell for Dell's service and support personnel. The Dell Diagnostics allows you to test your computer, perform the checks in "Solving Problems...
... you are properly connected to Utility Partition and press . 38 Advanced Troubleshooting www.dell.com | support.dell.com Light Pattern ABCD ABCD Problem Description Another failure has occurred. None. = yellow = green = off Dell Diagnostics If you contact Dell for Dell's service and support personnel. The Dell Diagnostics allows you to test your computer, perform the checks in "Solving Problems...
Owner's Manual
Page 47
... a USB connector. For more information, see "Diagnostic Lights" on the diagnostic code. Use the blue line-in connector 5 cover latch *May not be present on the card.) Releases the cover from the computer. Use the lights to help you have a USB mouse, plug it.... Plug a standard mouse into a USB connector. Back View 15 14 13 1 2 12 11 3 10 9 4 5* 8 6 7 1 mouse connector 2 diagnostic lights (4) 3 parallel connector 4 line-in connector to attach a record/playback device such as a printer, to the parallel connector. Removing and Installing Parts 47 Connect a parallel...
... a USB connector. For more information, see "Diagnostic Lights" on the diagnostic code. Use the blue line-in connector 5 cover latch *May not be present on the card.) Releases the cover from the computer. Use the lights to help you have a USB mouse, plug it.... Plug a standard mouse into a USB connector. Back View 15 14 13 1 2 12 11 3 10 9 4 5* 8 6 7 1 mouse connector 2 diagnostic lights (4) 3 parallel connector 4 line-in connector to attach a record/playback device such as a printer, to the parallel connector. Removing and Installing Parts 47 Connect a parallel...
Owner's Manual
Page 97
... CDs general information, 16 helpful tips, 17 how to, 16 copying DVDs general information, 16 helpful tips, 17 how to, 16 D Dell contacting, 78 Dell support policy, 76 Dell Support Site, 10 diagnostic lights, 35 diagnostics lights, 35 display. See monitor Documentation, 9 finding, 9 help file, 9 online, 10 setup diagram, 9 drivers, 40 about, 40 identifying, 40 drives problems...
... CDs general information, 16 helpful tips, 17 how to, 16 copying DVDs general information, 16 helpful tips, 17 how to, 16 D Dell contacting, 78 Dell support policy, 76 Dell Support Site, 10 diagnostic lights, 35 diagnostics lights, 35 display. See monitor Documentation, 9 finding, 9 help file, 9 online, 10 setup diagram, 9 drivers, 40 about, 40 identifying, 40 drives problems...
Owner's Manual
Page 98
...up, 11 USB, 12 problems battery, 19 blue screen, 25 CD drive, 20 CD-RW drive, 20 computer crashes, 24-25 computer stops responding, 24 diagnostic lights, 35 drives, 19 error messages, 22 general, 24 hard drive, 21 IEEE 1394, 23 keyboard, 24 monitor hard to read , 33 problems, 33 ... 42 P password clearing system setup, 75 power problems, 28 turning off your computer, 18 software Hyper-Threading, 17 problems, 25-26 support contacting Dell, 78 System Restore, 41-42 system setup program, 72 T Troubleshooting Help and Support Center, 10 troubleshooting conflicts, 44 diagnostic lights, 35 98 Index
...up, 11 USB, 12 problems battery, 19 blue screen, 25 CD drive, 20 CD-RW drive, 20 computer crashes, 24-25 computer stops responding, 24 diagnostic lights, 35 drives, 19 error messages, 22 general, 24 hard drive, 21 IEEE 1394, 23 keyboard, 24 monitor hard to read , 33 problems, 33 ... 42 P password clearing system setup, 75 power problems, 28 turning off your computer, 18 software Hyper-Threading, 17 problems, 25-26 support contacting Dell, 78 System Restore, 41-42 system setup program, 72 T Troubleshooting Help and Support Center, 10 troubleshooting conflicts, 44 diagnostic lights, 35 98 Index