User Guide
Page 15
... 256 Replacement Parts 256 Ordering Supplies 257 Troubleshooting Clearing Jams in the DADF 260 Clearing Jams in the Paper Tray 264 Paper Feed Jam (tray 1 265 Paper Feed Jam (optional tray 2 266 MPF Jam 268 Fuser Area Jam 268 Paper Exit Jam 269 Duplex Jam 273 Tips for Avoiding Paper Jams 275 Clearing LCD Error Messages 276 Solving Problems 282...
... 256 Replacement Parts 256 Ordering Supplies 257 Troubleshooting Clearing Jams in the DADF 260 Clearing Jams in the Paper Tray 264 Paper Feed Jam (tray 1 265 Paper Feed Jam (optional tray 2 266 MPF Jam 268 Fuser Area Jam 268 Paper Exit Jam 269 Duplex Jam 273 Tips for Avoiding Paper Jams 275 Clearing LCD Error Messages 276 Solving Problems 282...
User Guide
Page 75
... Try a sample of the paper directly affects the print quality. Curl Curl is too rough, the toner does not fuse to feed properly, causing jams. For best performance, use 75 g/m2 (20 lb) xerographic, long grain paper. however, smoothness between 100 and 300 Sheffield points; Paper lighter than...long in the paper tray. Excessive curl can cause paper feeding problems. Smoothness should be stiff enough to the paper properly, resulting in the DADF and from 60 to 105g/m2 (16 to avoid printing problems. This chapter provides information on the paper package, and load the paper ...
... Try a sample of the paper directly affects the print quality. Curl Curl is too rough, the toner does not fuse to feed properly, causing jams. For best performance, use 75 g/m2 (20 lb) xerographic, long grain paper. however, smoothness between 100 and 300 Sheffield points; Paper lighter than...long in the paper tray. Excessive curl can cause paper feeding problems. Smoothness should be stiff enough to the paper properly, resulting in the DADF and from 60 to 105g/m2 (16 to avoid printing problems. This chapter provides information on the paper package, and load the paper ...
User Guide
Page 260
Troubleshooting Clearing Jams in the DADF Clearing Jams in the Paper Tray Clearing LCD Error Messages Solving Problems
Troubleshooting Clearing Jams in the DADF Clearing Jams in the Paper Tray Clearing LCD Error Messages Solving Problems
User Guide
Page 261
c Close the DADF cover. NOTE: To prevent document jams, use the document glass for thick, thin or mixed documents. 1 Remove the remaining documents from the DADF. If the document is jammed in the paper exit area: 260 Then reload the document into the DADF. If the document is jammed in the DADF When a document jams while it out. b Remove the document by gently pulling it passes through the DADF, a warning message appears on the display. Clearing Jams in the paper feed area: a Open the DADF cover.
c Close the DADF cover. NOTE: To prevent document jams, use the document glass for thick, thin or mixed documents. 1 Remove the remaining documents from the DADF. If the document is jammed in the paper exit area: 260 Then reload the document into the DADF. If the document is jammed in the DADF When a document jams while it out. b Remove the document by gently pulling it passes through the DADF, a warning message appears on the display. Clearing Jams in the paper feed area: a Open the DADF cover.
User Guide
Page 263
d Close the DADF cover and the document input tray. Then load the documents back into the DADF. b Open the DADF inner cover. 262 If the document is jammed in the duplex path: a Open the DADF cover.
d Close the DADF cover and the document input tray. Then load the documents back into the DADF. b Open the DADF inner cover. 262 If the document is jammed in the duplex path: a Open the DADF cover.
User Guide
Page 264
Then load the documents back into the DADF. 2 If you cannot see the paper or cannot pull the jammed paper out, open the document cover. 3 Remove the document from the feed area by gently pulling it gently to the right. 263 c Remove the document by carefully pulling it out. d Close the DADF inner cover and the DADF cover.
Then load the documents back into the DADF. 2 If you cannot see the paper or cannot pull the jammed paper out, open the document cover. 3 Remove the document from the feed area by gently pulling it gently to the right. 263 c Remove the document by carefully pulling it out. d Close the DADF inner cover and the DADF cover.
User Guide
Page 265
... Then load the documents back into the DADF. To avoid tearing the paper, pull the jammed paper out gently and slowly. Paper jam in MPF Paper Feed Jam (MPF) "Paper Feed Jam (tray 1)" "Paper Feed Jam (optional tray 2)" "MPF Jam" Paper jam inside of machine Fuser Area Jam "Fuser Area Jam". Paper jam in duplex unit between the fuser and exit...
... Then load the documents back into the DADF. To avoid tearing the paper, pull the jammed paper out gently and slowly. Paper jam in MPF Paper Feed Jam (MPF) "Paper Feed Jam (tray 1)" "Paper Feed Jam (optional tray 2)" "MPF Jam" Paper jam inside of machine Fuser Area Jam "Fuser Area Jam". Paper jam in duplex unit between the fuser and exit...
User Guide
Page 277
... phone socket in the wall is used by plugging in another phone. Remove the non-USB device from USB memory port. See "Clearing Jams in duplex path DADF Rev. If the problem persists, please call for an hour or try a different phone line if possible and then try the printing job... again. DADF paper jam in the DADF". You can get help easily. Display message Fax line not connected Meaning Your printer cannot connect with a remote printer or has lost contact ...
... phone socket in the wall is used by plugging in another phone. Remove the non-USB device from USB memory port. See "Clearing Jams in duplex path DADF Rev. If the problem persists, please call for an hour or try a different phone line if possible and then try the printing job... again. DADF paper jam in the DADF". You can get help easily. Display message Fax line not connected Meaning Your printer cannot connect with a remote printer or has lost contact ...
User Guide
Page 293
...See "Making Connections". Blank copies print out. Replace the paper in the paper tray with a fresh supply. See "Setting up in the DADF Image rubs off the copy easily. • Replace the paper in the tray with paper from the memory and then restore the document. Voice...(142 by 148 mm) or larger than 8.5 by the printer. • The receive mode or rings-to-answer settings might result into jam inside DADF. Copying Problems Condition Suggested solutions Copies are not received by 356 mm) might be enough memory to darken or lighten the background of faxing....
...See "Making Connections". Blank copies print out. Replace the paper in the paper tray with a fresh supply. See "Setting up in the DADF Image rubs off the copy easily. • Replace the paper in the tray with paper from the memory and then restore the document. Voice...(142 by 148 mm) or larger than 8.5 by the printer. • The receive mode or rings-to-answer settings might result into jam inside DADF. Copying Problems Condition Suggested solutions Copies are not received by 356 mm) might be enough memory to darken or lighten the background of faxing....
User Guide
Page 318
... setting, 140 number of pages, 132 problem, 292 quality, 133 reduced/enlarged copy, 134 special features, 134 time out, setting, 45 D DADF (duplex automatic document feeder), loading, 129 date and time, setting, 43, 182 dayliging saving, setting, 44, 183 delayed fax, 201 DIMM,... installing, 300 display language, changing, 42 document jam, clearing, 260 loading document glass, 130 in DADF, 129 preparing, 128 document glass cleaning, 251 driver, printer installing, 57 uninstalling, 65 DRPD (Distinctive Ring Pattern Detection) mode...
... setting, 140 number of pages, 132 problem, 292 quality, 133 reduced/enlarged copy, 134 special features, 134 time out, setting, 45 D DADF (duplex automatic document feeder), loading, 129 date and time, setting, 43, 182 dayliging saving, setting, 44, 183 delayed fax, 201 DIMM,... installing, 300 display language, changing, 42 document jam, clearing, 260 loading document glass, 130 in DADF, 129 preparing, 128 document glass cleaning, 251 driver, printer installing, 57 uninstalling, 65 DRPD (Distinctive Ring Pattern Detection) mode...
Service Manual
Page 17
...64bits Including 64bits Including 64bits Including 64bits 2-8 Service Manual Product spec and feature Paper Handling (Continued) Item Jam Rate Document Size Width Document Size Length Document Thickness Cassette, DELL Laser MFP 2355dn 142mm - 216mm(5.6" - 8.5") 148 mm - 356mm(5.8" - 14.0") 0.075mm - 0.13mm(0.003" -... 0.005") 1/4000, Duplex(2500) Software 2nd Feeder Multi-Feed Rate Printing Skew DADF Cassette, 2nd Feeder DADF Top Side Copy Skew ...
...64bits Including 64bits Including 64bits Including 64bits 2-8 Service Manual Product spec and feature Paper Handling (Continued) Item Jam Rate Document Size Width Document Size Length Document Thickness Cassette, DELL Laser MFP 2355dn 142mm - 216mm(5.6" - 8.5") 148 mm - 356mm(5.8" - 14.0") 0.075mm - 0.13mm(0.003" -... 0.005") 1/4000, Duplex(2500) Software 2nd Feeder Multi-Feed Rate Printing Skew DADF Cassette, 2nd Feeder DADF Top Side Copy Skew ...
Service Manual
Page 44
Open DADF open cover 2. Remove jammed paper 4-4 Service Manual Remove jammed paper OR 1. Alignment and Troubleshooting ■ Description of DADF JAM type PAPER EMPTY SENSOR FEED SENSOR SCAN SENSOR Type Case Document Jam All case of DADF Jam Jam Removal 1. Open DADF open cover and Lift up DADF middle cover 2.
Open DADF open cover 2. Remove jammed paper 4-4 Service Manual Remove jammed paper OR 1. Alignment and Troubleshooting ■ Description of DADF JAM type PAPER EMPTY SENSOR FEED SENSOR SCAN SENSOR Type Case Document Jam All case of DADF Jam Jam Removal 1. Open DADF open cover and Lift up DADF middle cover 2.
Service Manual
Page 45
Open the DADF cover. Then reload the document into the DADF. b. Remove the document by gently pulling it passes through the DADF, a warning message appears on the display. NOTE: To prevent document jams, use the document glass for thick, thin or mixed documents. 1. c. Close the DADF cover. If the document is jammed in the DADF When a document jams while it out. 4-5 Service Manual Remove the remaining documents from the DADF. Alignment and Troubleshooting 4.1.2.1 Clearing Jams in the paper feed area: a.
Open the DADF cover. Then reload the document into the DADF. b. Remove the document by gently pulling it passes through the DADF, a warning message appears on the display. NOTE: To prevent document jams, use the document glass for thick, thin or mixed documents. 1. c. Close the DADF cover. If the document is jammed in the DADF When a document jams while it out. 4-5 Service Manual Remove the remaining documents from the DADF. Alignment and Troubleshooting 4.1.2.1 Clearing Jams in the paper feed area: a.
Service Manual
Page 46
Close the DADF cover and the document input tray. Alignment and Troubleshooting If the document is jammed in the paper exit area: a. c. Open the document input tray upwards and pull the document gently out of the DADF. Open the DADF cover. d. Then load the documents back into the DADF. 4-6 Service Manual b. Remove the document by gently pulling it out.
Close the DADF cover and the document input tray. Alignment and Troubleshooting If the document is jammed in the paper exit area: a. c. Open the document input tray upwards and pull the document gently out of the DADF. Open the DADF cover. d. Then load the documents back into the DADF. 4-6 Service Manual b. Remove the document by gently pulling it out.
Service Manual
Page 47
Remove the document by gently pulling it out. Open the DADF inner cover. d. Then load the documents back into the DADF. 4-7 Service Manual b. Close the DADF inner cover and the DADF cover. c. Open the DADF cover. Alignment and Troubleshooting If the document is jammed in the duplex path: a.
Remove the document by gently pulling it out. Open the DADF inner cover. d. Then load the documents back into the DADF. 4-7 Service Manual b. Close the DADF inner cover and the DADF cover. c. Open the DADF cover. Alignment and Troubleshooting If the document is jammed in the duplex path: a.
Service Manual
Page 48
... back into the DADF. 4.1.2.2 Clearing Jams in the duplex unit Open Rear Door Go to clear the jam. 4-8 Service Manual "Paper Exit Jam". "Duplex Jam 0". To avoid tearing the paper, pull the jammed paper out gently and slowly. Alignment and Troubleshooting 2. Refer to the table below to "Paper Feed Jam (tray 1)" or "Paper Feed Jam (optional tray 2)". Follow...
... back into the DADF. 4.1.2.2 Clearing Jams in the duplex unit Open Rear Door Go to clear the jam. 4-8 Service Manual "Paper Exit Jam". "Duplex Jam 0". To avoid tearing the paper, pull the jammed paper out gently and slowly. Alignment and Troubleshooting 2. Refer to the table below to "Paper Feed Jam (tray 1)" or "Paper Feed Jam (optional tray 2)". Follow...
Service Manual
Page 56
... Service Manual Alignment and Troubleshooting Tips for Avoiding Paper Jams By selecting the correct paper types, most paper jams can be avoided. Cleaning the DADF Pick-up Roller/ Feed Roller DADF Pick-up in the Paper Tray". When a paper jam occurs, follow the steps outlined in "Clearing Jams in the Paper Tray". • Follow the procedures...
... Service Manual Alignment and Troubleshooting Tips for Avoiding Paper Jams By selecting the correct paper types, most paper jams can be avoided. Cleaning the DADF Pick-up Roller/ Feed Roller DADF Pick-up in the Paper Tray". When a paper jam occurs, follow the steps outlined in "Clearing Jams in the Paper Tray". • Follow the procedures...
Service Manual
Page 75
...Error Fuser Not Installed Check Rear Door There is connected with USB memory port. Duplex jam 0 Check Inside Paper has jammed during duplex printing. If the problem persists, refer to the USB memory key failed. the DADF. Remove the USB hub device from USB memory port. Load paper in the paper ...tray. 4-35 Service Manual Clear the jam. The rear door was opened while duplex printing Close the rear door. Try again....
...Error Fuser Not Installed Check Rear Door There is connected with USB memory port. Duplex jam 0 Check Inside Paper has jammed during duplex printing. If the problem persists, refer to the USB memory key failed. the DADF. Remove the USB hub device from USB memory port. Load paper in the paper ...tray. 4-35 Service Manual Clear the jam. The rear door was opened while duplex printing Close the rear door. Try again....