User Manual
Page 562
... Troubleshooting Guide, which is a PaperPort application that the device generates (USB connection only). For more information about using ScanButton Manager, refer to solve problems by yourself. Tool Box The Tool Box button opens the Tool Box. PRE LIMINARY 9/13/10 - Dell ScanCenter The Dell ScanCenter button opens the Dell ScanCenter, which allows you to scan...
... Troubleshooting Guide, which is a PaperPort application that the device generates (USB connection only). For more information about using ScanButton Manager, refer to solve problems by yourself. Tool Box The Tool Box button opens the Tool Box. PRE LIMINARY 9/13/10 - Dell ScanCenter The Dell ScanCenter button opens the Dell ScanCenter, which allows you to scan...
User Manual
Page 724
... "Print Media Guidelines." the (Menu) button and fax transmission or reception. Ensure that the country code is set correctly. PRE LIMINARY 9/13/10 - Check your scan glass for Tone or Pulse. Speak with another fax machine fails. Ensure that Junk Fax Setup is set to sort out the problem. Check that... paper in the bottom of text at the You may have chosen the wrong paper settings in the paper tray. it . FOR PROOF ONLY 722 Troubleshooting Guide
... "Print Media Guidelines." the (Menu) button and fax transmission or reception. Ensure that the country code is set correctly. PRE LIMINARY 9/13/10 - Check your scan glass for Tone or Pulse. Speak with another fax machine fails. Ensure that Junk Fax Setup is set to sort out the problem. Check that... paper in the bottom of text at the You may have chosen the wrong paper settings in the paper tray. it . FOR PROOF ONLY 722 Troubleshooting Guide
User Manual
Page 725
... rate. Check that the scanner is configured correctly. Ensure that works. Select a printer which is not defective. Scanning images at a high resolution takes more slowly than scanning at a low resolution. D E L L C ON F I D E N T I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LY Troubleshooting Guide 723 Try the Prescan function to Network feature. Check that the USB or Ethernet cable is set correctly...
... rate. Check that the scanner is configured correctly. Ensure that works. Select a printer which is not defective. Scanning images at a high resolution takes more slowly than scanning at a low resolution. D E L L C ON F I D E N T I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LY Troubleshooting Guide 723 Try the Prescan function to Network feature. Check that the USB or Ethernet cable is set correctly...
User Manual
Page 726
...or on the document glass. Vertical stripes appear on the output when scanned using the document glass. output when scanned using the ADF. Ensure that the document guides are skewed. FOR PROOF ONLY 724 Troubleshooting Guide Check whether the document is loaded straight in the ADF. ...Clean the document glass. Diagonal lines appear jagged If the document uses thick media, try scanning it in the Automatic Document Feeder (ADF). See "...
...or on the document glass. Vertical stripes appear on the output when scanned using the document glass. output when scanned using the ADF. Ensure that the document guides are skewed. FOR PROOF ONLY 724 Troubleshooting Guide Check whether the document is loaded straight in the ADF. ...Clean the document glass. Diagonal lines appear jagged If the document uses thick media, try scanning it in the Automatic Document Feeder (ADF). See "...
User Manual
Page 727
... and the power current job is completed, try the job again. • "Device can't be set correctly transfer scan data to Network feature. F O R P R O O F O N LY Troubleshooting Guide 725 The printer does not properly Check if the following setting under Address Book Server Address: •...the following settings have been set to the The selected port is currently being used . specified destination via the Scan to E-mail or Scan to a on the Dell Printer Configuration Web Tool. again." Restart your computer. When the Ensure that the USB or Ethernet cable is...
... and the power current job is completed, try the job again. • "Device can't be set correctly transfer scan data to Network feature. F O R P R O O F O N LY Troubleshooting Guide 725 The printer does not properly Check if the following setting under Address Book Server Address: •...the following settings have been set to the The selected port is currently being used . specified destination via the Scan to E-mail or Scan to a on the Dell Printer Configuration Web Tool. again." Restart your computer. When the Ensure that the USB or Ethernet cable is...
User Manual
Page 728
FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm Cannot scan using TWAIN or Install the Desktop Experience feature on the computer. Enable WIA on a Windows Server To install Desktop Experience: 2008 or...then click Services. 2 Right-click Windows Image Acquisition (WIA), and then click Start. DE LL CONFIDENTIAL - PRE LIMINARY 9/13/10 - FOR PROOF ONLY 726 Troubleshooting Guide To enable WIA: 1 Click Start, point to Administrative Tools, and then click Server Manager. 2 Under Features Summary, click Add Features. 3 Select the ...
FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm Cannot scan using TWAIN or Install the Desktop Experience feature on the computer. Enable WIA on a Windows Server To install Desktop Experience: 2008 or...then click Services. 2 Right-click Windows Image Acquisition (WIA), and then click Start. DE LL CONFIDENTIAL - PRE LIMINARY 9/13/10 - FOR PROOF ONLY 726 Troubleshooting Guide To enable WIA: 1 Click Start, point to Administrative Tools, and then click Server Manager. 2 Under Features Summary, click Add Features. 3 Select the ...
User Manual
Page 730
...using the network connection, check that the USB or Ethernet cable is connected properly. The scanner driver has not been registered on . If a scan application is installed, uninstall it and then re-install it by turning the power switch off and then on . Install the scanner driver. ... the scanner driver is installed on your computer and cannot be accessed from the printer on , reboot it again. FOR PROOF ONLY 728 Troubleshooting Guide If using a USB cable.) The TWAIN driver cannot connect to retrieve the Address Check that the USB or Ethernet cable is on again...
...using the network connection, check that the USB or Ethernet cable is connected properly. The scanner driver has not been registered on . If a scan application is installed, uninstall it and then re-install it by turning the power switch off and then on . Install the scanner driver. ... the scanner driver is installed on your computer and cannot be accessed from the printer on , reboot it again. FOR PROOF ONLY 728 Troubleshooting Guide If using a USB cable.) The TWAIN driver cannot connect to retrieve the Address Check that the USB or Ethernet cable is on again...
User Manual
Page 731
...Failed to create an image file via ScanButton connected with the USB cable. If a scan application is on again. Uninstall ScanButton Manager from Control Panel Add or Remove Programs ...whether the printer is running, close the application once, restart the application, and then try scanning again. Connect with the USB cable. Uninstall ScanButton Manager from Control Panel on ...or Remove Programs on your computer and the printer is on ScanButton Manager. Failed to scan your document Ensure that your computer and then re-install it again. An unexpected error...
...Failed to create an image file via ScanButton connected with the USB cable. If a scan application is on again. Uninstall ScanButton Manager from Control Panel Add or Remove Programs ...whether the printer is running, close the application once, restart the application, and then try scanning again. Connect with the USB cable. Uninstall ScanButton Manager from Control Panel on ...or Remove Programs on your computer and the printer is on ScanButton Manager. Failed to scan your document Ensure that your computer and then re-install it again. An unexpected error...