User Guide
Page 10
... problems 77 Copying problems 78 Scanning problems 78 Dell Scan Manager problems 78 Fax problems 79 Common PostScript problems 79 Common Windows problems 80 Common Linux problems 82 Common Macintosh problems ORDERING SUPPLIES AND ACCESSORIES 83 Supplies 83 83 Accessories 83 How to purchase INSTALLING ACCESSORIES 84 Precautions to take when installing accessories 84 84 Activating the added accessories in printer...
... problems 77 Copying problems 78 Scanning problems 78 Dell Scan Manager problems 78 Fax problems 79 Common PostScript problems 79 Common Windows problems 80 Common Linux problems 82 Common Macintosh problems ORDERING SUPPLIES AND ACCESSORIES 83 Supplies 83 83 Accessories 83 How to purchase INSTALLING ACCESSORIES 84 Precautions to take when installing accessories 84 84 Activating the added accessories in printer...
User Guide
Page 14
... message. Check the message to find out what the problem is powered on page 59). On • The printer is and how to on page 83. The instruction in the tray, so that the printer cannot continue the job. However the arrow mark shows which color toner is low or needs to operate the...
... message. Check the message to find out what the problem is powered on page 59). On • The printer is and how to on page 83. The instruction in the tray, so that the printer cannot continue the job. However the arrow mark shows which color toner is low or needs to operate the...
User Guide
Page 24
... the pages before loading originals. 2. Properties, such as plain paper, envelopes, labels, and transparencies. Dust on the DADF glass may cause problems, requiring repairs. Print media that it clean. 24 | Loading originals and print media Such repairs are described later in this section. •...media are important factors that does not meet the guidelines for your printer. This may cause the following : • The type, size and weight of the print media for your printer are not covered by Dell's warranty or service agreements. Always keep it meets the requirements specified...
... the pages before loading originals. 2. Properties, such as plain paper, envelopes, labels, and transparencies. Dust on the DADF glass may cause problems, requiring repairs. Print media that it clean. 24 | Loading originals and print media Such repairs are described later in this section. •...media are important factors that does not meet the guidelines for your printer. This may cause the following : • The type, size and weight of the print media for your printer are not covered by Dell's warranty or service agreements. Always keep it meets the requirements specified...
User Guide
Page 27
...release hazardous emissions when subjected to warp. • If you are not covered by Dell's warranty or service agreements. Using photographic paper or coated paper may bend the paper. the guide may cause problems, requiring repairs. After inserting paper into the tray, while pinching the paper width ... the guide too tightly to load an additional 500 sheets of the stack. When you use for 0.1 second. Load the paper into the printer. 6. Loading originals and print media | 27 During the fusing process, wet ink can hold the green lever on the country. 4. It...
...release hazardous emissions when subjected to warp. • If you are not covered by Dell's warranty or service agreements. Using photographic paper or coated paper may bend the paper. the guide may cause problems, requiring repairs. After inserting paper into the tray, while pinching the paper width ... the guide too tightly to load an additional 500 sheets of the stack. When you use for 0.1 second. Load the paper into the printer. 6. Loading originals and print media | 27 During the fusing process, wet ink can hold the green lever on the country. 4. It...
User Guide
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...• Print media should be loaded face down to avoid paper jams and print quality problems (see "Selecting print media" on page 24). • Flatten any curl on letterhead or colored paper. See Software section for single page printing on postcards, envelopes, and labels before ...loading. Load the paper. 28 | Loading originals and print media • If you are loading. 2. If you experience problems with the side you print a ...
...• Print media should be loaded face down to avoid paper jams and print quality problems (see "Selecting print media" on page 24). • Flatten any curl on letterhead or colored paper. See Software section for single page printing on postcards, envelopes, and labels before ...loading. Load the paper. 28 | Loading originals and print media • If you are loading. 2. If you experience problems with the side you print a ...
User Guide
Page 56
...OK. 2. Press the left /right arrow until the item you want to appear or not. 1. Fax RCV Report Clears all of the printer clears or reduces these problems. 1. Press Stop/Clear ( ) to return to the factory default. Press the left /right arrow to light. You can accumulate inside...Press Menu ( ) until System Setup appears on each time the toner cartridge is replaced or if print and scan quality problems occur. • Cleaning the cabinet of the printer with cleaning materials containing large amounts of the copy options to cool down. 2. Press OK. 6. If you will cause...
...OK. 2. Press the left /right arrow until the item you want to appear or not. 1. Fax RCV Report Clears all of the printer clears or reduces these problems. 1. Press Stop/Clear ( ) to return to the factory default. Press the left /right arrow to light. You can accumulate inside...Press Menu ( ) until System Setup appears on each time the toner cartridge is replaced or if print and scan quality problems occur. • Cleaning the cabinet of the printer with cleaning materials containing large amounts of the copy options to cool down. 2. Press OK. 6. If you will cause...
User Guide
Page 62
... address (http://xxx.xxx.xxx.xxx) in top working condition the following condition, the following steps: 1. You can manage the printer via Dell's Embedded Web Service, an Embedded Web Service. Press the left/right arrow until Maintenance appears and press OK. 3. Press Stop/Clear ( ) to...until Maintenance appears and press OK. 3. Close the DADF cover. 1 DADF rubber pad MANAGING YOUR PRINTER FROM THE WEBSITE If you selected to print a supply information page, press OK to be a consistent problem with paper pickup or when its current status. • Change TCP/IP parameters and set up ...
... address (http://xxx.xxx.xxx.xxx) in top working condition the following condition, the following steps: 1. You can manage the printer via Dell's Embedded Web Service, an Embedded Web Service. Press the left/right arrow until Maintenance appears and press OK. 3. Press Stop/Clear ( ) to...until Maintenance appears and press OK. 3. Close the DADF cover. 1 DADF rubber pad MANAGING YOUR PRINTER FROM THE WEBSITE If you selected to print a supply information page, press OK to be a consistent problem with paper pickup or when its current status. • Change TCP/IP parameters and set up ...
User Guide
Page 63
... (see "Tips for avoiding paper jams • Clearing document jams • Clearing paper jams • Understanding display messages • Solving other problems TIPS FOR AVOIDING PAPER JAMS By selecting the correct media types, most paper jams can be avoided. Troubleshooting | 63 This chapter includes: •...are positioned correctly. • Do not overload the tray. Then load the removed pages, if any remaining pages from the tray while your printer is printing. • Flex, fan, and straighten paper before loading. • Do not use the scanner glass for what to do ...
... (see "Tips for avoiding paper jams • Clearing document jams • Clearing paper jams • Understanding display messages • Solving other problems TIPS FOR AVOIDING PAPER JAMS By selecting the correct media types, most paper jams can be avoided. Troubleshooting | 63 This chapter includes: •...are positioned correctly. • Do not overload the tray. Then load the removed pages, if any remaining pages from the tray while your printer is printing. • Flex, fan, and straighten paper before loading. • Do not use the scanner glass for what to do ...
User Guide
Page 70
... and their meanings are loading. If the problem persists, call for the line to accept No. Reconfirm junk fax setup. Try again. Try again. Load paper in the tray. The tray cassette is adjusting the color registration. The printer is not properly closed. W Yes X Connection... Error MEANING SUGGESTED SOLUTIONS Your printer's memory has become full while trying to store an original into place. Check the server...
... and their meanings are loading. If the problem persists, call for the line to accept No. Reconfirm junk fax setup. Try again. Try again. Load paper in the tray. The tray cassette is adjusting the color registration. The printer is not properly closed. W Yes X Connection... Error MEANING SUGGESTED SOLUTIONS Your printer's memory has become full while trying to store an original into place. Check the server...
User Guide
Page 71
... | 71 There are used already. When there is not installed. The color toner cartridge is a authentication fail while connecting to the global server this configuration settings. The printer is a problem in Open and then close the front cover. There is in the cooling...is unable to find the Global server. Contact your printer. Install the a Dell-genuine part designed for your mail or than one operation. See "Loading paper in manual feed mode. Install the a Dell-genuine color toner cartridge designed for your network administrator. size by...
... | 71 There are used already. When there is not installed. The color toner cartridge is a authentication fail while connecting to the global server this configuration settings. The printer is a problem in Open and then close the front cover. There is in the cooling...is unable to find the Global server. Contact your printer. Install the a Dell-genuine part designed for your mail or than one operation. See "Loading paper in manual feed mode. Install the a Dell-genuine color toner cartridge designed for your network administrator. size by...
User Guide
Page 72
...Replacing the toner cartridge" on page 68). We recommend Dellgenuine color toner cartridge. The life of the Remove paper. The printer is a problem in Change to use has no jobs stored. Wait a few minutes. The LSU (Laser Scanning Unit) in your printer is full of the part expires totally. server. page 65...Not Available Try Again Later NonDELL Toner T One Page is a problem in Configure the POP3 POP3. Can not perform the task immediately because too many tasks are any , the printer will work as Stop is not a Dell-genuine cartridge. Press OK to toggle the message to cancel the ...
...Replacing the toner cartridge" on page 68). We recommend Dellgenuine color toner cartridge. The life of the Remove paper. The printer is a problem in Change to use has no jobs stored. Wait a few minutes. The LSU (Laser Scanning Unit) in your printer is full of the part expires totally. server. page 65...Not Available Try Again Later NonDELL Toner T One Page is a problem in Configure the POP3 POP3. Can not perform the task immediately because too many tasks are any , the printer will work as Stop is not a Dell-genuine cartridge. Press OK to toggle the message to cancel the ...
User Guide
Page 73
... This message appears when there is selected. Changes may occur and the recommended solutions. Follow the suggested solutions until the problem is too much paper in the printer properties. Multiple sheets of your paper. • Ensure that may not be stacked in the tray. The paper keeps...feed correctly. If the problem persists, call for avoiding paper jams" on special materials, use the multi-purpose tray. • An incorrect type of the color toner cartridge which the arrow indicates is showing. Paper does not feed • Remove any , the printer will be lost. ...
... This message appears when there is selected. Changes may occur and the recommended solutions. Follow the suggested solutions until the problem is too much paper in the printer properties. Multiple sheets of your paper. • Ensure that may not be stacked in the tray. The paper keeps...feed correctly. If the problem persists, call for avoiding paper jams" on special materials, use the multi-purpose tray. • An incorrect type of the color toner cartridge which the arrow indicates is showing. Paper does not feed • Remove any , the printer will be lost. ...
User Guide
Page 74
... print the document again. Select Dell 2145cn Color Laser MFP as the default printer. The printer may be defective. POSSIBLE CAUSE The paper source selection in the software application settings you have blank pages. The printer cable is malfunctioning. The operating ...Change the page orientation in your service representative. Printing problems CONDITION The printer does not print. The printer is not selected as your default printer in your printer is indicating a system error. The printer prints, but are correct. The software application is jammed...
... print the document again. Select Dell 2145cn Color Laser MFP as the default printer. The printer may be defective. POSSIBLE CAUSE The paper source selection in the software application settings you have blank pages. The printer cable is malfunctioning. The operating ...Change the page orientation in your service representative. Printing problems CONDITION The printer does not print. The printer is not selected as your default printer in your printer is indicating a system error. The printer prints, but are correct. The software application is jammed...
User Guide
Page 75
...incomplete. See "Selecting print media" on the page: • The drum inside of the LSU part inside the printer may notice a reduction in print quality. Refer to clear the problem. Contact a service representative. • The paper path may need cleaning. Vertical lines If black vertical streaks appear... the inside " on the page: • A single sheet of the scanner glass and its surface. If this problem. The print quality of paper. Before printing, the printer emits vapor near the output tray. Reduce the photo size. Just keep printing. You may be able to temporarily extend...
...incomplete. See "Selecting print media" on the page: • The drum inside of the LSU part inside the printer may notice a reduction in print quality. Refer to clear the problem. Contact a service representative. • The paper path may need cleaning. Vertical lines If black vertical streaks appear... the inside " on the page: • A single sheet of the scanner glass and its surface. If this problem. The print quality of paper. Before printing, the printer emits vapor near the output tray. Reduce the photo size. Just keep printing. You may be able to temporarily extend...
User Guide
Page 76
.... If a repetitive mark occurs on page 59. Printing on them. Check the paper type and quality. Back of the printer. After the printout, if you still have the same problems, remove the toner cartridge and install a new one . See "Replacing the toner cartridge" on page 59. • ... stack of background shading becomes unacceptable: • Change to avoid printing over areas that have toner on seams can cause paper curl. CONDITION Color or Black background Toner smear SUGGESTED SOLUTIONS If the amount of paper in the tray. See "Selecting print media" on page 56. •...
.... If a repetitive mark occurs on page 59. Printing on them. Check the paper type and quality. Back of the printer. After the printout, if you still have the same problems, remove the toner cartridge and install a new one . See "Replacing the toner cartridge" on page 59. • ... stack of background shading becomes unacceptable: • Change to avoid printing over areas that have toner on seams can cause paper curl. CONDITION Color or Black background Toner smear SUGGESTED SOLUTIONS If the amount of paper in the tray. See "Selecting print media" on page 56. •...
User Guide
Page 77
... printer properties, click Paper tab, and set this option through Start → Programs → DELL → DELL Printers → your copies. • If no defects are on page 59. • The printer... DADF. See "Replacing the toner cartridge" on page 59. • If the problem persists, the printer may be printing on page 56. • Check the paper type and quality. ...cartridge and reinsert it . • The toner cartridge may be installed improperly. CONDITION Solid Color or Black pages A SUGGESTED SOLUTIONS • The toner cartridge may be forms, newsletters, books...
... printer properties, click Paper tab, and set this option through Start → Programs → DELL → DELL Printers → your copies. • If no defects are on page 59. • The printer... DADF. See "Replacing the toner cartridge" on page 59. • If the problem persists, the printer may be printing on page 56. • Check the paper type and quality. ...cartridge and reinsert it . • The toner cartridge may be installed improperly. CONDITION Solid Color or Black pages A SUGGESTED SOLUTIONS • The toner cartridge may be forms, newsletters, books...
User Guide
Page 78
... BIOS setting. Check scan setting in the SmarThru Configuration or the application you want ." • The printer cable may be improperly • "Port is being used . Dell Scan Manager problems CONDITION I cannot use to make certain that the scanner job is paper in the tray. • ...Check to see if it . Fax problems CONDITION SUGGESTED SOLUTIONS The printer is not working, there is no display and ...
... BIOS setting. Check scan setting in the SmarThru Configuration or the application you want ." • The printer cable may be improperly • "Port is being used . Dell Scan Manager problems CONDITION I cannot use to make certain that the scanner job is paper in the tray. • ...Check to see if it . Fax problems CONDITION SUGGESTED SOLUTIONS The printer is not working, there is no display and ...
User Guide
Page 79
... any faxes you no longer need to reduce the complexity of each page or on other pages, with Acrobat Reader 6.0 or higher, colors print incorrectly. These messages may not be driver, referring to installed correctly. See "Selecting print media" on Windows error messages. Software section...errors occur, open the Print Options window and click the desired selection next to the PostScript errors section PROBLEM POSSIBLE CAUSE SOLUTION PostScript file cannot be sent to the printer. "Limit Check Error" message appears. The print job was too complex. Check to see whether ...
... any faxes you no longer need to reduce the complexity of each page or on other pages, with Acrobat Reader 6.0 or higher, colors print incorrectly. These messages may not be driver, referring to installed correctly. See "Selecting print media" on Windows error messages. Software section...errors occur, open the Print Options window and click the desired selection next to the PostScript errors section PROBLEM POSSIBLE CAUSE SOLUTION PostScript file cannot be sent to the printer. "Limit Check Error" message appears. The print job was too complex. Check to see whether ...
User Guide
Page 80
...7.06 or later. Because Postscript uses CIE color space for Color Matching System, you should upgrade Ghostscript on the list. It is a known problem that your system. If you should be restored. Since functional components of MFP (printer and scanner) share the same I/O interface (...Ghostscript (until GNU Ghostscript version 7.xx) when the base color space of AFPL Ghostscript from the beginning. This is a known bug in AFPL Ghostscript v. 8.52 or above. The problem is specified in the Selected printer pane. If not, you can find recent Ghostscript versions...
...7.06 or later. Because Postscript uses CIE color space for Color Matching System, you should upgrade Ghostscript on the list. It is a known problem that your system. If you should be restored. Since functional components of MFP (printer and scanner) share the same I/O interface (...Ghostscript (until GNU Ghostscript version 7.xx) when the base color space of AFPL Ghostscript from the beginning. This is a known bug in AFPL Ghostscript v. 8.52 or above. The problem is specified in the Selected printer pane. If not, you can find recent Ghostscript versions...
User Guide
Page 81
... time is allowed to gain control over the device. If this is the case, you should wait for your printer is installed in your computer for completion of the problem, you should press Release port button, if you are sure that the present port's owner is not functioning properly.... CONDITION SUGGESTED SOLUTIONS The printer does not scan. • Check if a document is loaded into the printer. • Check if your scanner...
... time is allowed to gain control over the device. If this is the case, you should wait for your printer is installed in your computer for completion of the problem, you should press Release port button, if you are sure that the present port's owner is not functioning properly.... CONDITION SUGGESTED SOLUTIONS The printer does not scan. • Check if a document is loaded into the printer. • Check if your scanner...