User Guide
Page 10
... 69 In the optional tray 70 Understanding display messages 73 Solving other problems 73 Paper feeding 74 Printing problems 75 Printing quality problems 77 Copying problems 78 Scanning problems 78 Dell Scan Manager problems 78 Fax problems 79 Common PostScript problems 79 Common Windows problems 80 Common Linux problems 82 Common Macintosh problems ORDERING SUPPLIES AND ACCESSORIES 83 Supplies 83 83 Accessories 83 How...
... 69 In the optional tray 70 Understanding display messages 73 Solving other problems 73 Paper feeding 74 Printing problems 75 Printing quality problems 77 Copying problems 78 Scanning problems 78 Dell Scan Manager problems 78 Fax problems 79 Common PostScript problems 79 Common Windows problems 80 Common Linux problems 82 Common Macintosh problems ORDERING SUPPLIES AND ACCESSORIES 83 Supplies 83 83 Accessories 83 How...
User Guide
Page 14
... 59). The instruction in power save mode. On • The printer is powered on and can temporarily improve print quality by redistributing the toner (see "Replacing the toner cartridge" on page 70 to solve the problem. • The toner cartridge is in the Troubleshooting section will guide...Understanding display messages" on page 70 for more information. However the arrow mark shows which color toner is low or needs to solve the problem. Check the message to find out what the problem is waiting for the error to solve it switches to "Understanding display messages" on ...
... 59). The instruction in power save mode. On • The printer is powered on and can temporarily improve print quality by redistributing the toner (see "Replacing the toner cartridge" on page 70 to solve the problem. • The toner cartridge is in the Troubleshooting section will guide...Understanding display messages" on page 70 for more information. However the arrow mark shows which color toner is low or needs to solve the problem. Check the message to find out what the problem is waiting for the error to solve it switches to "Understanding display messages" on ...
User Guide
Page 24
... cause black lines on the paper. • Some print media may meet these specifications may be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Dell has no control. • Before purchasing large quantities of...marked on the printer. Adjust the document width guides to separate the pages before loading originals. 2. Ensure that does not meet the guidelines outlined in this section. • Desired outcome: The print media you choose print materials, consider the following problems: • Poor print quality •...
... cause black lines on the paper. • Some print media may meet these specifications may be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Dell has no control. • Before purchasing large quantities of...marked on the printer. Adjust the document width guides to separate the pages before loading originals. 2. Ensure that does not meet the guidelines outlined in this section. • Desired outcome: The print media you choose print materials, consider the following problems: • Poor print quality •...
User Guide
Page 27
...an optional tray and attach it may cause paper jams. 2. the guide may cause problems, requiring repairs. Adjust the paper length guide to the edge of paper, such as...to extend the length of your printer's specification to the corresponding position. 1 Tray extend lever 2 Paper length guide 3 Paper width guide 1. Loading originals and print media | 27 Such repairs ...not covered by Dell's warranty or service agreements. You can come off preprinted paper, reducing print quality. Using photographic paper or coated paper may bend the paper. Check your print jobs in ...
...an optional tray and attach it may cause paper jams. 2. the guide may cause problems, requiring repairs. Adjust the paper length guide to the edge of paper, such as...to extend the length of your printer's specification to the corresponding position. 1 Tray extend lever 2 Paper length guide 3 Paper width guide 1. Loading originals and print media | 27 Such repairs ...not covered by Dell's warranty or service agreements. You can come off preprinted paper, reducing print quality. Using photographic paper or coated paper may bend the paper. Check your print jobs in ...
User Guide
Page 28
... the tray and adjust the tray size to avoid paper jams and print quality problems (see "Selecting print media" on page 24). • Flatten any curl on letterhead or colored paper. This also applies to open. 2. See Software section for single page printing on postcards, envelopes, and labels before loading. Load the paper. 28 | Loading...
... the tray and adjust the tray size to avoid paper jams and print quality problems (see "Selecting print media" on page 24). • Flatten any curl on letterhead or colored paper. This also applies to open. 2. See Software section for single page printing on postcards, envelopes, and labels before loading. Load the paper. 28 | Loading...
User Guide
Page 56
...sessions in the display depending on each time the toner cartridge is replaced or if print and scan quality problems occur. • Cleaning the cabinet of the printer with water, but be halted for the printer to the factory default. Using the handle, completely open for more than a few ...in memory. This will lose those jobs. 1. Address Book Clears all of the display and press OK. 2. CLEARING MEMORY You can cause print quality problems, such as toner specks or smearing. Press Menu ( ) until System Setup appears on the bottom line of the network options to the ...
...sessions in the display depending on each time the toner cartridge is replaced or if print and scan quality problems occur. • Cleaning the cabinet of the printer with water, but be halted for the printer to the factory default. Using the handle, completely open for more than a few ...in memory. This will lose those jobs. 1. Address Book Clears all of the display and press OK. 2. CLEARING MEMORY You can cause print quality problems, such as toner specks or smearing. Press Menu ( ) until System Setup appears on the bottom line of the network options to the ...
User Guide
Page 62
... Press the left /right arrow until System Setup appears on the Dell website, the printer's serial number may be replaced after their lifespan. Use Embedded Web Service to: • View the printer's device information and check its specified yield is highly recommend that ... mode. If you experience frequent paper jams or printing problems, check the number of pages printed each item has expired. To access Embedded Web Service: 1. Your printer's embedded website opens. CHECKING THE PRINTER'S SERIAL NUMBER When you know the printer's status. • Get support for service or...
... Press the left /right arrow until System Setup appears on the Dell website, the printer's serial number may be replaced after their lifespan. Use Embedded Web Service to: • View the printer's device information and check its specified yield is highly recommend that ... mode. If you experience frequent paper jams or printing problems, check the number of pages printed each item has expired. To access Embedded Web Service: 1. Your printer's embedded website opens. CHECKING THE PRINTER'S SERIAL NUMBER When you know the printer's status. • Get support for service or...
User Guide
Page 63
... helpful information for avoiding paper jams • Clearing document jams • Clearing paper jams • Understanding display messages • Solving other problems TIPS FOR AVOIDING PAPER JAMS By selecting the correct media types, most paper jams can be avoided. Ensure that the recommended side of the DADF... an error. Then load the removed pages, if any remaining pages from the tray while your printer is facing up in the tray, or facing down in a tray. • Use only recommended print media (see "Tips for thick, thin, or mixed paper-type originals. Remove any , back...
... helpful information for avoiding paper jams • Clearing document jams • Clearing paper jams • Understanding display messages • Solving other problems TIPS FOR AVOIDING PAPER JAMS By selecting the correct media types, most paper jams can be avoided. Ensure that the recommended side of the DADF... an error. Then load the removed pages, if any remaining pages from the tray while your printer is facing up in the tray, or facing down in a tray. • Use only recommended print media (see "Tips for thick, thin, or mixed paper-type originals. Remove any , back...
User Guide
Page 70
... on page 63). If the problem persists, wait an hour or so for service. • Some messages may not appear in the tray. Try again. Stop/Clear ( ) has been pressed during duplex printing. Wait a few minutes. W Yes X Connection Error MEANING SUGGESTED SOLUTIONS Your printer's memory has become full while ... match the paper you have been successfully stored, press the OK button to indicate the printer's status or errors. Load the correct paper in the DADF. The tray cassette is adjusting the color registration. To close the tray, lower the rear edge, align it with the SMTP ...
... on page 63). If the problem persists, wait an hour or so for service. • Some messages may not appear in the tray. Try again. Stop/Clear ( ) has been pressed during duplex printing. Wait a few minutes. W Yes X Connection Error MEANING SUGGESTED SOLUTIONS Your printer's memory has become full while ... match the paper you have been successfully stored, press the OK button to indicate the printer's status or errors. Load the correct paper in the DADF. The tray cassette is adjusting the color registration. To close the tray, lower the rear edge, align it with the SMTP ...
User Guide
Page 72
... on area. The LSU (Laser Scanning Unit) in your printer is checking problems detected. There is a problem in Clear the jam (see if there are any , the printer will work as Stop is ... printer stops printing. The engine in your printer is checking problems detected. There is a problem in the Add Page/Cancel Job operation, but the quality cannot be completely re-done. The color ... indicates is not a Dell-genuine cartridge. There is a problem in Configure the DNS DNS. server. See "Checking replaceables" on page 59. There is a problem in Change to the available...
... on area. The LSU (Laser Scanning Unit) in your printer is checking problems detected. There is a problem in Clear the jam (see if there are any , the printer will work as Stop is ... printer stops printing. The engine in your printer is checking problems detected. There is a problem in the Add Page/Cancel Job operation, but the quality cannot be completely re-done. The color ... indicates is not a Dell-genuine cartridge. There is a problem in Configure the DNS DNS. server. See "Checking replaceables" on page 59. There is a problem in Change to the available...
User Guide
Page 73
... pad may require to be debris inside the printer. Remove excess paper from the tray and reload it . MEANING SUGGESTED SOLUTIONS There is preset in the tray. You can temporarily reestablish printing operations. In this case, the mono printing feature is a problem on page 62). Replace the color toner cartridge with a Dellgenuine cartridge (see "In...
... pad may require to be debris inside the printer. Remove excess paper from the tray and reload it . MEANING SUGGESTED SOLUTIONS There is preset in the tray. You can temporarily reestablish printing operations. In this case, the mono printing feature is a problem on page 62). Replace the color toner cartridge with a Dellgenuine cartridge (see "In...
User Guide
Page 74
...Some parts, such as the default printer. See the printer driver help screen. See the printer driver help screen. Try a print job that you know works. Contact a service representative. 74 | Troubleshooting Printing problems CONDITION The printer does not print. Check the power switch and the...source selection is defective. Disconnect the printer cable and reconnect. If possible, attach the cable and the printer to another computer that the printer is working properly and print a job. Select Dell 2145cn Color Laser MFP as your default printer in your Windows. The connection ...
...Some parts, such as the default printer. See the printer driver help screen. See the printer driver help screen. Try a print job that you know works. Contact a service representative. 74 | Troubleshooting Printing problems CONDITION The printer does not print. Check the power switch and the...source selection is defective. Disconnect the printer cable and reconnect. If possible, attach the cable and the printer to another computer that the printer is working properly and print a job. Select Dell 2145cn Color Laser MFP as your default printer in your Windows. The connection ...
User Guide
Page 75
... streaks appear on page 56. See "Cleaning the inside" on the page: • The drum inside the printer may notice a reduction in print quality. If this problem. The printer prints, but the text is too moist or too rough. Using damp paper can cause some areas to the Software ... near the output tray. POSSIBLE CAUSE Incompatibility between the PDF file and the Acrobat products. If you increase the photo size in the printer propeties. Printing quality problems If the inside " on page 58. You may not meet specifications; for example, the paper is wrong, garbled, or incomplete. ...
... streaks appear on page 56. See "Cleaning the inside" on the page: • The drum inside the printer may notice a reduction in print quality. If this problem. The printer prints, but the text is too moist or too rough. Using damp paper can cause some areas to the Software ... near the output tray. POSSIBLE CAUSE Incompatibility between the PDF file and the Acrobat products. If you increase the photo size in the printer propeties. Printing quality problems If the inside " on page 58. You may not meet specifications; for example, the paper is wrong, garbled, or incomplete. ...
User Guide
Page 76
CONDITION Color or Black background Toner smear SUGGESTED SOLUTIONS If the amount of the printer may have toner on them. See "Cleaning the inside ...• Remove the old toner cartridge and install a new one. If the defects occur on the printed side of the printer. For service, contact a service representative. Also try rotating the paper 180° in the tray....the page at even intervals: • The toner cartridge may be too slick. Try printing with a different batch of the page, the problem will likely correct itself after a few more pages. • The fusing assembly may...
CONDITION Color or Black background Toner smear SUGGESTED SOLUTIONS If the amount of the printer may have toner on them. See "Cleaning the inside ...• Remove the old toner cartridge and install a new one. If the defects occur on the printed side of the printer. For service, contact a service representative. Also try rotating the paper 180° in the tray....the page at even intervals: • The toner cartridge may be too slick. Try printing with a different batch of the page, the problem will likely correct itself after a few more pages. • The fusing assembly may...
User Guide
Page 77
...on page 59. • If the problem persists, the printer may be solid black: • If you are using transparencies, try again. Blank copies print out. For example, your originals may ... The toner cartridge may be defective. Go to printer properties, click Paper tab, and set this option through Start → Programs → DELL → DELL Printers → your copies. • If no ... • Change the printer option and try another type of transparencies, some character voids are being used at an altitude of the printer. CONDITION Solid Color or Black pages A ...
...on page 59. • If the problem persists, the printer may be solid black: • If you are using transparencies, try again. Blank copies print out. For example, your originals may ... The toner cartridge may be defective. Go to printer properties, click Paper tab, and set this option through Start → Programs → DELL → DELL Printers → your copies. • If no ... • Change the printer option and try another type of transparencies, some character voids are being used at an altitude of the printer. CONDITION Solid Color or Black pages A ...
User Guide
Page 78
..., replace the cable. • Check that the scanner is printing received data. Set your computer to increase the speed. set to Fax. • Ensure that there is being sent to the correct port. Dell Scan Manager problems CONDITION I cannot use to make certain that the scanner job ... loaded in memory correctly. operating environment is completed, try again. job is not set BIOS, refer to use the Dell Scan Manager. SUGGESTED SOLUTIONS Check your printer by another phone. Faxes are stored in the send. Check your computer user's guide. mode you want to page ...
..., replace the cable. • Check that the scanner is printing received data. Set your computer to increase the speed. set to Fax. • Ensure that there is being sent to the correct port. Dell Scan Manager problems CONDITION I cannot use to make certain that the scanner job ... loaded in memory correctly. operating environment is completed, try again. job is not set BIOS, refer to use the Dell Scan Manager. SUGGESTED SOLUTIONS Check your printer by another phone. Faxes are stored in the send. Check your computer user's guide. mode you want to page ...
User Guide
Page 79
...Reader 6.0 or higher, colors print incorrectly. "Fail To Print", "A printer timeout error occurred." There may be printed. You might need and then try printing again. The printer driver has not been configured to store the fax. Ensure that came with your printer driver matches the one in...the Installable Options section to Installed. The print job was too complex. CONDITION SUGGESTED SOLUTIONS The printer dials a number, but a connection with the other printer operator and ask her/him to sort out the problem. SOLUTION Ensure that the PS version ...
...Reader 6.0 or higher, colors print incorrectly. "Fail To Print", "A printer timeout error occurred." There may be printed. You might need and then try printing again. The printer driver has not been configured to store the fax. Ensure that came with your printer driver matches the one in...the Installable Options section to Installed. The print job was too complex. CONDITION SUGGESTED SOLUTIONS The printer dials a number, but a connection with the other printer operator and ask her/him to sort out the problem. SOLUTION Ensure that the PS version ...
User Guide
Page 80
...Ghostscript (until GNU Ghostscript version 7.05) when the base color space of the current job or should upgrade Ghostscript on your printer on the list. If this problem. For Gimp front-end, select "print" -> "Setup printer" and edit command line parameter in AFPL Ghostscript v. 8....52 or above. Because Postscript uses CIE color space for Color Matching System, you should wait...
...Ghostscript (until GNU Ghostscript version 7.05) when the base color space of the current job or should upgrade Ghostscript on your printer on the list. If this problem. For Gimp front-end, select "print" -> "Setup printer" and edit command line parameter in AFPL Ghostscript v. 8....52 or above. Because Postscript uses CIE color space for Color Matching System, you should wait...
User Guide
Page 82
...your computer for further information on Print As Image from the spooler in Mac OS 10.3.2. Some letters are displayed normally at the Cover page. Common Macintosh problems CONDITION SUGGESTED SOLUTIONS The printer does not print PDF file correctly. or higher. ...English alphabet and numbers are not displayed normally during the Cover page printing. The document has printed, but the print job has not disappeared from the Acrobat printing options. ...
...your computer for further information on Print As Image from the spooler in Mac OS 10.3.2. Some letters are displayed normally at the Cover page. Common Macintosh problems CONDITION SUGGESTED SOLUTIONS The printer does not print PDF file correctly. or higher. ...English alphabet and numbers are not displayed normally during the Cover page printing. The document has printed, but the print job has not disappeared from the Acrobat printing options. ...
User Guide
Page 83
...you need to change it. When you are experiencing frequent paper supply problems, you expand a memory module in vacant memory slot only, without ...) standard pages (Black) K756K (Magenta) • Average continuous M802K (Yellow) colored cartridge yield: 2,000 standard pages (Yellow/Magenta/Cyan) High yield toner cartridge &#...printer may differ by countries. Ordering supplies and accessories | 83 HOW TO PURCHASE To order Dell-authorized supplies or accessories, contact your local Dell dealer or the retailer where you can order the following type of print materials. Otherwise, print...
...you need to change it. When you are experiencing frequent paper supply problems, you expand a memory module in vacant memory slot only, without ...) standard pages (Black) K756K (Magenta) • Average continuous M802K (Yellow) colored cartridge yield: 2,000 standard pages (Yellow/Magenta/Cyan) High yield toner cartridge &#...printer may differ by countries. Ordering supplies and accessories | 83 HOW TO PURCHASE To order Dell-authorized supplies or accessories, contact your local Dell dealer or the retailer where you can order the following type of print materials. Otherwise, print...
