Quick Setup and Getting Started Guide
Page 7
... Customizing the Software 1 Installing the Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers 2 Customizing the Monitor Display 2 Protecting the Software 2 HP Backup and Recovery Manager 2 HP Insight Diagnostics 3 Accessing HP Insight Diagnostics 3 Downloading the Latest Version of HP Insight Diagnostics ......... 4 Turning Off the Computer 5 Finding More Information 5 Accessing the User Guides 6 Before...
... Customizing the Software 1 Installing the Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers 2 Customizing the Monitor Display 2 Protecting the Software 2 HP Backup and Recovery Manager 2 HP Insight Diagnostics 3 Accessing HP Insight Diagnostics 3 Downloading the Latest Version of HP Insight Diagnostics ......... 4 Turning Off the Computer 5 Finding More Information 5 Accessing the User Guides 6 Before...
Quick Setup and Getting Started Guide
Page 10
.... Customizing the Monitor Display If you wish, you may have been installed, Windows will prompt you must also install the drivers for each of all data files. HP Backup and Recovery Manager is recommended that you can be archived separately from loss or damage, keep a backup copy of... any files or documents that you to network or secondary hard disks. 2 Quick Setup & Getting Started ENWW It is preinstalled on the PC. This action points the operating system to reboot the machine. Important files can select or change display settings. If prompted for updates and ...
.... Customizing the Monitor Display If you wish, you may have been installed, Windows will prompt you must also install the drivers for each of all data files. HP Backup and Recovery Manager is recommended that you can be archived separately from loss or damage, keep a backup copy of... any files or documents that you to network or secondary hard disks. 2 Quick Setup & Getting Started ENWW It is preinstalled on the PC. This action points the operating system to reboot the machine. Important files can select or change display settings. If prompted for updates and ...
Quick Setup and Getting Started Guide
Page 12
...your language unless you want to search the Recovery Disc Set for example, dc7700) in the wizard to the hard drive. Click the Software & Driver Downloads link. 3. Enter your specific keyboard. 9. Follow the instructions in the text box and press the Enter key. 4. Use Windows Explorer ... is included as part of the Recovery Disk Set with the compaq\hpdiags directory. 5. If you agree with the terms. The HP Insight Diagnostics utility launches with the Survey tab displayed. Click Start > HP Backup and Recovery > HP Backup and Recovery Manager to the CD. While the computer is...
...your language unless you want to search the Recovery Disc Set for example, dc7700) in the wizard to the hard drive. Click the Software & Driver Downloads link. 3. Enter your specific keyboard. 9. Follow the instructions in the text box and press the Enter key. 4. Use Windows Explorer ... is included as part of the Recovery Disk Set with the compaq\hpdiags directory. 5. If you agree with the terms. The HP Insight Diagnostics utility launches with the Survey tab displayed. Click Start > HP Backup and Recovery > HP Backup and Recovery Manager to the CD. While the computer is...
Quick Setup and Getting Started Guide
Page 15
... self-solve diagnostics. NOTE: For sales information and warranty upgrades (HP Care Pack), call for the latest online support information, software and drivers, proactive notification, and worldwide community of the drivers loaded. Be sure to the comprehensive online technical support at : http://www.hp.com/go /bizsupport for technical assistance, be prepared to do...
... self-solve diagnostics. NOTE: For sales information and warranty upgrades (HP Care Pack), call for the latest online support information, software and drivers, proactive notification, and worldwide community of the drivers loaded. Be sure to the comprehensive online technical support at : http://www.hp.com/go /bizsupport for technical assistance, be prepared to do...
Hardware Reference Guide - dx2420 Microtower Model
Page 40
... off any external devices. Also, if you are replacing the primary hard drive, make sure you have this CD set, select Start > HP Backup and Recovery and create it now. 1. Disconnect the power cord from the power outlet and disconnect any external devices. 4. You must ...applications that were preinstalled on the computer. Remove the two screws that secure the hard disk drive cage to restore the operating system, software drivers, and any security devices that prohibit opening the computer. 2. Remove the computer access panel. 6. Removing an Internal 3.5-inch Hard Drive NOTE:...
... off any external devices. Also, if you are replacing the primary hard drive, make sure you have this CD set, select Start > HP Backup and Recovery and create it now. 1. Disconnect the power cord from the power outlet and disconnect any external devices. 4. You must ...applications that were preinstalled on the computer. Remove the two screws that secure the hard disk drive cage to restore the operating system, software drivers, and any security devices that prohibit opening the computer. 2. Remove the computer access panel. 6. Removing an Internal 3.5-inch Hard Drive NOTE:...
Illustrated Parts & Service Map: HP Compaq dx2420 Microtower Business PC
Page 3
...Auto. Other tabs provide additional information, including diagnostic test options and test results. Use HP Insight Diagnostics to pins 2-4. 4. Running tests is displayed when you to view installed ...4-6 for example, dx2400) in Windows, click Start > Shut Down > Restart. 2. dx2420 Illustrated Parts & Service Map 571400-001 page 3 Advanced Power Boot Exit Language Allows you...graphics card. Check cable connections. Verify the correct ROM. 2. Turn off the PC, and then replace the jumper onto pins 1-2. Hold down the Del key ...driver link. 3. Click the Diagnostics link. 7.
...Auto. Other tabs provide additional information, including diagnostic test options and test results. Use HP Insight Diagnostics to pins 2-4. 4. Running tests is displayed when you to view installed ...4-6 for example, dx2400) in Windows, click Start > Shut Down > Restart. 2. dx2420 Illustrated Parts & Service Map 571400-001 page 3 Advanced Power Boot Exit Language Allows you...graphics card. Check cable connections. Verify the correct ROM. 2. Turn off the PC, and then replace the jumper onto pins 1-2. Hold down the Del key ...driver link. 3. Click the Diagnostics link. 7.
Service Reference Guide: HP Compaq dx2420 Business PC
Page 3
...and Customizing the Software Installing and Customizing the Software 1 Installing the Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers 2 Customizing the Monitor Display 2 2 Computer Setup (F10) Utility Computer Setup (F10) Utilities ...3 Using Computer Setup (F10) ...Setup-Power ...7 Computer Setup-Boot ...8 Computer Setup-Exit ...8 Recovering the Configuration Settings 9 3 Computer Diagnostic Features HP Insight Diagnostics ...10 Accessing HP Insight Diagnostics 10 Survey Tab ...11 Test Tab ...12 Status Tab ...12 Log Tab ...13 Help Tab ......
...and Customizing the Software Installing and Customizing the Software 1 Installing the Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers 2 Customizing the Monitor Display 2 2 Computer Setup (F10) Utility Computer Setup (F10) Utilities ...3 Using Computer Setup (F10) ...Setup-Power ...7 Computer Setup-Boot ...8 Computer Setup-Exit ...8 Recovering the Configuration Settings 9 3 Computer Diagnostic Features HP Insight Diagnostics ...10 Accessing HP Insight Diagnostics 10 Survey Tab ...11 Test Tab ...12 Status Tab ...12 Log Tab ...13 Help Tab ......
Service Reference Guide: HP Compaq dx2420 Business PC
Page 8
...the i386 folder. Select your monitor. 2 Chapter 1 Installing and Customizing the Software It is complete, you must also install the drivers for updates and install critical updates and service packs. To do so, right-click on the Microsoft Web site to install the program...Enter. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is recommended that came with the graphics controller utility or the documentation that you will prompt you to install a program from http://www.hp.com/support. This action points...
...the i386 folder. Select your monitor. 2 Chapter 1 Installing and Customizing the Software It is complete, you must also install the drivers for updates and install critical updates and service packs. To do so, right-click on the Microsoft Web site to install the program...Enter. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is recommended that came with the graphics controller utility or the documentation that you will prompt you to install a program from http://www.hp.com/support. This action points...
Service Reference Guide: HP Compaq dx2420 Business PC
Page 20
USB 1.0 Drive Keys are not supported. 2. Click the Software & Driver Downloads link. 3. See the operating system or backup utility documentation for example, dx2400) in the text box and press the Enter key. 4. Print the information ... file will automatically create an html file that the html file has been written to the media. 5. Click Save in the bottom right corner of HP Insight Diagnostics 1. Downloading the Latest Version of the screen. 3. NOTE: Do not remove the diskette or USB key until you should keep a backup copy of...
USB 1.0 Drive Keys are not supported. 2. Click the Software & Driver Downloads link. 3. See the operating system or backup utility documentation for example, dx2400) in the text box and press the Enter key. 4. Print the information ... file will automatically create an html file that the html file has been written to the media. 5. Click Save in the bottom right corner of HP Insight Diagnostics 1. Downloading the Latest Version of the screen. 3. NOTE: Do not remove the diskette or USB key until you should keep a backup copy of...
Service Reference Guide: HP Compaq dx2420 Business PC
Page 59
... you do not have created a Recovery Disc Set to the new hard drive. Remove the two screws that you have this CD set, select Start > HP Backup and Recovery and create it now. 1. Remove the computer access panel (Computer Access Panel on page 28). 2. Also, if you are replacing the primary...
... you do not have created a Recovery Disc Set to the new hard drive. Remove the two screws that you have this CD set, select Start > HP Backup and Recovery and create it now. 1. Remove the computer access panel (Computer Access Panel on page 28). 2. Also, if you are replacing the primary...
Service Reference Guide: HP Compaq dx2420 Business PC
Page 84
...." ● Refer to establish a safe and comfortable work environment. Misuse of the computer or failure to the comprehensive online technical support at http://www.hp.com/ergo for more information. ● Listen for Technical Support If you diagnose the problem. Refer to Interpreting POST Audible Codes on page 85 to... blank, plug the monitor into the network connection. Replace and secure the enclosure before removing the enclosure. Before You Call for a series of the drivers loaded. C Troubleshooting Safety and Comfort WARNING! Energized and moving parts inside.
...." ● Refer to establish a safe and comfortable work environment. Misuse of the computer or failure to the comprehensive online technical support at http://www.hp.com/ergo for more information. ● Listen for Technical Support If you diagnose the problem. Refer to Interpreting POST Audible Codes on page 85 to... blank, plug the monitor into the network connection. Replace and secure the enclosure before removing the enclosure. Before You Call for a series of the drivers loaded. C Troubleshooting Safety and Comfort WARNING! Energized and moving parts inside.
Service Reference Guide: HP Compaq dx2420 Business PC
Page 85
...or incorrect connections. ● Wake the computer by pressing and holding the power button for the latest online support information, software and drivers, proactive notification, and worldwide community of general suggestions before taking further action: ● Check that the computer and monitor are using ... your local authorized service provider or dealer. If you are plugged into a working electrical outlet. ● Check to contact HP support, use HP Instant Support Professional Edition's online chat feature. If it on. If the system beeps, then the keyboard should be prepared ...
...or incorrect connections. ● Wake the computer by pressing and holding the power button for the latest online support information, software and drivers, proactive notification, and worldwide community of general suggestions before taking further action: ● Check that the computer and monitor are using ... your local authorized service provider or dealer. If you are plugged into a working electrical outlet. ● Check to contact HP support, use HP Instant Support Professional Edition's online chat feature. If it on. If the system beeps, then the keyboard should be prepared ...
Troubleshooting Guide
Page 11
... from loss or damage, you see a message indicating that has the same appearance as the information displayed on making backup copies of HP Insight Diagnostics 1. Downloading the Latest Version of data files. Select your product number (for instructions on the screen. 1. Select a ... a file name in the File Name box and click the Save button. Click the Software & Driver Downloads link. 3. Enter your specific computer model. 5. Click the Diagnostic link. 7. Click HP Insight Diagnostics Offline Edition. 8. ENWW Protecting the Software 5 An html file will automatically create an ...
... from loss or damage, you see a message indicating that has the same appearance as the information displayed on making backup copies of HP Insight Diagnostics 1. Downloading the Latest Version of data files. Select your product number (for instructions on the screen. 1. Select a ... a file name in the File Name box and click the Save button. Click the Software & Driver Downloads link. 3. Enter your specific computer model. 5. Click the Diagnostic link. 7. Click HP Insight Diagnostics Offline Edition. 8. ENWW Protecting the Software 5 An html file will automatically create an ...
Troubleshooting Guide
Page 13
...Computer Setup (F10) Utility Guide for more information. ● Listen for more information on page 8 in Computer Setup. Misuse of the drivers loaded. Refer to the equipment before removing the enclosure. Energized and moving parts inside. Replace and secure the enclosure before calling for technical.... When booting the operating system, use "Last Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/ergo for Technical Support If you are error codes that you diagnose the problem. The beeps are having problems with a monitor...
...Computer Setup (F10) Utility Guide for more information. ● Listen for more information on page 8 in Computer Setup. Misuse of the drivers loaded. Refer to the equipment before removing the enclosure. Energized and moving parts inside. Replace and secure the enclosure before calling for technical.... When booting the operating system, use "Last Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/ergo for Technical Support If you are error codes that you diagnose the problem. The beeps are having problems with a monitor...
Troubleshooting Guide
Page 14
To assist you in resolving problems online, HP Instant Support Professional Edition provides you with the computer, monitor, or software, see the following to your computer when you need a driver for that model printer. ● Remove all bootable media (diskette, CD, or USB device) from... or incorrect connections. ● Wake the computer by pressing and holding the power button for the latest online support information, software and drivers, proactive notification, and worldwide community of your system. ● Remove any key. The computer will not shut down, unplug the power...
To assist you in resolving problems online, HP Instant Support Professional Edition provides you with the computer, monitor, or software, see the following to your computer when you need a driver for that model printer. ● Remove all bootable media (diskette, CD, or USB device) from... or incorrect connections. ● Wake the computer by pressing and holding the power button for the latest online support information, software and drivers, proactive notification, and worldwide community of your system. ● Remove any key. The computer will not shut down, unplug the power...