Resolving Start Up and No Boot Problems Checklist
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... Hard Drive Test If all USB devices and media cards. 2. Symptom: LED lights do not glow, display is no battery or AC power at least 15 seconds. 3. HP Notebook PCs - Disconnect the AC power adapter, remove the battery, and then press and hold the power button for at the notebook, contact HP for technical assistance. Connect a different battery and disconnect AC power adapter. Connect a different AC power adapter and remove battery. Resolving Start Up and No Boot Problems Checklist Print and use recovery disk to recover...
... Hard Drive Test If all USB devices and media cards. 2. Symptom: LED lights do not glow, display is no battery or AC power at least 15 seconds. 3. HP Notebook PCs - Disconnect the AC power adapter, remove the battery, and then press and hold the power button for at the notebook, contact HP for technical assistance. Connect a different battery and disconnect AC power adapter. Connect a different AC power adapter and remove battery. Resolving Start Up and No Boot Problems Checklist Print and use recovery disk to recover...
Resolving Start Up and No Boot Problems Checklist
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... Windows Update www.update.microsoft.com for terms in error message Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive Test Boot to Windows Advanced boot options (f8) and select Last Known Good Configuration (Advanced) Boot to Windows Advanced boot options (f8) and select Boot into Safe Mode and then Uninstall recently installed programs Symptom: Update Your Computer After Troubleshooting A Problem When the computer starts into Windows normally, you should install the latest updates...
... Windows Update www.update.microsoft.com for terms in error message Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive Test Boot to Windows Advanced boot options (f8) and select Last Known Good Configuration (Advanced) Boot to Windows Advanced boot options (f8) and select Boot into Safe Mode and then Uninstall recently installed programs Symptom: Update Your Computer After Troubleshooting A Problem When the computer starts into Windows normally, you should install the latest updates...
Notebook Essentials - Windows 7
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Click Start, click Help and Support, and then click User Guides, or refer to the User Guides disc included with some models. Windows 7 Your computer includes the Microsoft® Windows® 7 operating system. Use the TouchPad's lower left and right buttons like the corresponding buttons on an external mouse. Refer to the user guide. Windows 7 has several new program and feature enhancements, such as: ■ Faster startup ■ Updated Wi-Fi network controls ■ Customizable taskbar...
Click Start, click Help and Support, and then click User Guides, or refer to the User Guides disc included with some models. Windows 7 Your computer includes the Microsoft® Windows® 7 operating system. Use the TouchPad's lower left and right buttons like the corresponding buttons on an external mouse. Refer to the user guide. Windows 7 has several new program and feature enhancements, such as: ■ Faster startup ■ Updated Wi-Fi network controls ■ Customizable taskbar...
Notebook Essentials - Windows 7
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Notebook Essentials 19 The wireless network connection is not working If a wireless network connection is not working Follow these suggestions if an external device does not function as expected, follow these suggestions: ✎ If you are connecting to a corporate network, contact the IT administrator. ■ Select Start, click Control Panel, click Network and Internet, click Network and Sharing Center, click Troubleshoot problems, and then follow the on-screen instructions. ■ Be sure that the lights are...
Notebook Essentials 19 The wireless network connection is not working If a wireless network connection is not working Follow these suggestions if an external device does not function as expected, follow these suggestions: ✎ If you are connecting to a corporate network, contact the IT administrator. ■ Select Start, click Control Panel, click Network and Internet, click Network and Sharing Center, click Troubleshoot problems, and then follow the on-screen instructions. ■ Be sure that the lights are...
Notebook PC User Guide - Windows 7
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..., or television audio. Connects optional USB devices. It is in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot (select models only) (9) Drive light Description Connects an external VGA monitor or projector. Produces sound when connected to cool internal components and prevent overheating. Connects an optional video or audio device, such as a highdefinition television, or any compatible digital or audio component. Enables airflow to cycle on and off during routine operation. Supports the following optional digital card formats: ● Memory Stick...
..., or television audio. Connects optional USB devices. It is in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot (select models only) (9) Drive light Description Connects an external VGA monitor or projector. Produces sound when connected to cool internal components and prevent overheating. Connects an optional video or audio device, such as a highdefinition television, or any compatible digital or audio component. Enables airflow to cycle on and off during routine operation. Supports the following optional digital card formats: ● Memory Stick...
Notebook PC User Guide - Windows 7
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... such as installing software, running utilities, or changing Windows settings. If wireless networking is not properly installed. The listing for a WLAN device may add wireless networking capability to the computer by purchasing a wireless networking device. Cannot connect to a WLAN If you have an integrated WLAN device, or the driver for the WLAN device is not listed in Help and Support. 20 Chapter 2 Wireless, local area network, and modem NOTE: Wireless networking devices are installed for all adapters. 4. Select Start > Control Panel > System...
... such as installing software, running utilities, or changing Windows settings. If wireless networking is not properly installed. The listing for a WLAN device may add wireless networking capability to the computer by purchasing a wireless networking device. Cannot connect to a WLAN If you have an integrated WLAN device, or the driver for the WLAN device is not listed in Help and Support. 20 Chapter 2 Wireless, local area network, and modem NOTE: Wireless networking devices are installed for all adapters. 4. Select Start > Control Panel > System...
Notebook PC User Guide - Windows 7
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... be set to your specific product from the models listed. 4. Obtaining the latest HP device drivers 1. To use Windows Update: 1. Follow the on your computer model number in the search box, and then press enter. 3. Click Install now to open a window containing additional information. 6. Click the option for updates. 3. Click Download only to save the file to automatically check for and install updates for updates. 2. Click Check for software and driver downloads, type your hard drive. Click...
... be set to your specific product from the models listed. 4. Obtaining the latest HP device drivers 1. To use Windows Update: 1. Follow the on your computer model number in the search box, and then press enter. 3. Click Install now to open a window containing additional information. 6. Click the option for updates. 3. Click Download only to save the file to automatically check for and install updates for updates. 2. Click Check for software and driver downloads, type your hard drive. Click...
Notebook PC User Guide - Windows 7
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... being locked out of passwords can be set . Protecting the computer 87 Follow the procedures in this chapter to use of the computer Unauthorized access to data ● Power-on password ● Firewall software ● Windows updates Unauthorized access to Setup Utility, BIOS settings, and other Administrator password system identification information Ongoing or future threats to a Windows user account User password Using passwords A password is essential to your computer information. Passwords can be set in Windows...
... being locked out of passwords can be set . Protecting the computer 87 Follow the procedures in this chapter to use of the computer Unauthorized access to data ● Power-on password ● Firewall software ● Windows updates Unauthorized access to Setup Utility, BIOS settings, and other Administrator password system identification information Ongoing or future threats to a Windows user account User password Using passwords A password is essential to your computer information. Passwords can be set in Windows...
Notebook PC User Guide - Windows 7
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... network adapter. ● Boot Order―Set the boot order for the f1, f2, f9, f10, f11, and f12 functions of Setup Utility. Enable/disable LAN Power Saving. Run a diagnostic test on . Enable/disable Action Keys Mode Set the following boot options: ● POST hotkey delay (sec.)―Set the delay for : ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory...
... network adapter. ● Boot Order―Set the boot order for the f1, f2, f9, f10, f11, and f12 functions of Setup Utility. Enable/disable LAN Power Saving. Run a diagnostic test on . Enable/disable Action Keys Mode Set the following boot options: ● POST hotkey delay (sec.)―Set the delay for : ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory...
Notebook PC User Guide - Windows 7
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... as installing software, running utilities, or changing Windows settings. Install the updates. 99 Some download packages contain a file named Readme.txt, which are packaged in the remainder of this guide: 1. NOTE: Windows® includes the User Account Control feature to improve the security of your computer model, product category, and series or family. Refer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. The BIOS initializes the operating...
... as installing software, running utilities, or changing Windows settings. Install the updates. 99 Some download packages contain a file named Readme.txt, which are packaged in the remainder of this guide: 1. NOTE: Windows® includes the User Account Control feature to improve the security of your computer model, product category, and series or family. Refer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. The BIOS initializes the operating...
Notebook PC User Guide - Windows 7
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... computer. Access the page on your computer to a network, consult the network administrator before installing any device, cable, or cord. If no instructions are ready to install the update. Identify the BIOS update that contains the update. 4. Open Windows Explorer by following the instructions on your hard drive where the BIOS update will need this path when you connect your hard drive that is complete. Using the hard drive path you can delete the downloaded file from...
... computer. Access the page on your computer to a network, consult the network administrator before installing any device, cable, or cord. If no instructions are ready to install the update. Identify the BIOS update that contains the update. 4. Open Windows Explorer by following the instructions on your hard drive where the BIOS update will need this path when you connect your hard drive that is complete. Using the hard drive path you can delete the downloaded file from...
Notebook PC User Guide - Windows 7
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... models listed. 4. If prompted to do this, click Download only to save the file to open a window containing additional information. 6. Updating programs and drivers To download and install software other than a BIOS update, follow these steps: To use the HP Web site: 1. Click your computer. To do so, restart your country or region. 2. When prompted, click Save and then select a storage location on your hard drive...
... models listed. 4. If prompted to do this, click Download only to save the file to open a window containing additional information. 6. Updating programs and drivers To download and install software other than a BIOS update, follow these steps: To use the HP Web site: 1. Click your computer. To do so, restart your country or region. 2. When prompted, click Save and then select a storage location on your hard drive...
Notebook PC User Guide - Windows 7
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... 9 battery temperature 69 battery, identifying 11 bays battery 9 hard drive 9 BIOS, updating 100 Blu-ray Disc playing 42 removing 47 Bluetooth device 13, 19 Bluetooth label 12 boot options 98 boot order 98 button sound 98 buttons power 4 TouchPad right/left 2, 24 C cables LAN 22 USB 79 calibrating battery 67 caps lock light, identifying 3 Card Reader Power Saving 98 CD copying 45 playing 42 removing 47 CD drive 40, 73 changing the language of Setup Utility 95 charging batteries 65, 67 checking audio functions 35 compartments memory module 9 components additional hardware 11...
... 9 battery temperature 69 battery, identifying 11 bays battery 9 hard drive 9 BIOS, updating 100 Blu-ray Disc playing 42 removing 47 Bluetooth device 13, 19 Bluetooth label 12 boot options 98 boot order 98 button sound 98 buttons power 4 TouchPad right/left 2, 24 C cables LAN 22 USB 79 calibrating battery 67 caps lock light, identifying 3 Card Reader Power Saving 98 CD copying 45 playing 42 removing 47 CD drive 40, 73 changing the language of Setup Utility 95 charging batteries 65, 67 checking audio functions 35 compartments memory module 9 components additional hardware 11...
Notebook PC User Guide - Windows 7
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... 12 WLAN 12 LAN Power Saving 98 language support 98 latch, battery release 9 light power 3 lights caps lock 3 Digital Media Slot 8 optical drive 7 webcam 6 wireless 3 local area network (LAN) cable required 22 connecting cable 22 low battery level 66 M Main menu 97 maintenance Disk Cleanup 74 Disk Defragmenter 74 managing a power-on password 90 managing an administrator password 89 media controls, hotkeys 33 memory module inserting 84 removing 84 memory module compartment cover removing 84 replacing 85 memory module compartment, identifying 9 memory test 98 microphone (internal), identifying...
... 12 WLAN 12 LAN Power Saving 98 language support 98 latch, battery release 9 light power 3 lights caps lock 3 Digital Media Slot 8 optical drive 7 webcam 6 wireless 3 local area network (LAN) cable required 22 connecting cable 22 low battery level 66 M Main menu 97 maintenance Disk Cleanup 74 Disk Defragmenter 74 managing a power-on password 90 managing an administrator password 89 media controls, hotkeys 33 memory module inserting 84 removing 84 memory module compartment cover removing 84 replacing 85 memory module compartment, identifying 9 memory test 98 microphone (internal), identifying...
Notebook PC User Guide - Windows 7
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... battery 65 restore points 107 restoring default settings 96 RJ-11 (modem) jack, identifying 7 RJ-45 (network) jack, identifying 8 S secondary hard drive self test 98 security cable slot, identifying 7 Security menu 97 security, wireless 17 selecting in Setup Utility 95 serial number, computer 12 service tag 12 setup of WLAN 16 Setup Utility, passwords set in 88 shut down 70 Sleep exiting 59 initiating 59 slots Digital Media 8 memory module 9 security cable 7 software Disk Cleanup 74 Disk Defragmenter 74 multimedia 34 Windows Media Player 34 Wireless...
... battery 65 restore points 107 restoring default settings 96 RJ-11 (modem) jack, identifying 7 RJ-45 (network) jack, identifying 8 S secondary hard drive self test 98 security cable slot, identifying 7 Security menu 97 security, wireless 17 selecting in Setup Utility 95 serial number, computer 12 service tag 12 setup of WLAN 16 Setup Utility, passwords set in 88 shut down 70 Sleep exiting 59 initiating 59 slots Digital Media 8 memory module 9 security cable 7 software Disk Cleanup 74 Disk Defragmenter 74 multimedia 34 Windows Media Player 34 Wireless...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide
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...Configuration menu Select Language Support Button Sound (select models only) Virtualization Technology (select models only) Processor C6 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) Fan Always On Action Keys Mode Boot Options To do this Change the language of Setup Utility. Enable/disable the processor Virtualization Technology. Enable/disable Card Reader/1394 Power Saving. Enable/disable the processor C6 sleep state. When enabled, saves power when the computer is called the Primary Hard Disk Self Test. Enable...
...Configuration menu Select Language Support Button Sound (select models only) Virtualization Technology (select models only) Processor C6 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) Fan Always On Action Keys Mode Boot Options To do this Change the language of Setup Utility. Enable/disable the processor Virtualization Technology. Enable/disable Card Reader/1394 Power Saving. Enable/disable the processor C6 sleep state. When enabled, saves power when the computer is called the Primary Hard Disk Self Test. Enable...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide
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... ● Set the boot order. ◦ 1st boot device: USB CD-ROM ◦ 2nd boot device: USB floppy ◦ 3rd boot device: USB SuperDisk ◦ 4th boot device: Notebook hard drive ◦ 5th boot device: USB hard disk ◦ 6th boot device: Network controller ● Swap the functions of a USB keyboard in Computer Setup even when a your operating system is not running. ◦ Startup from bootable USB devices, including a hard drive, diskette drive, or optical drive connected by your computer. System Configuration menu NOTE: Some of the listed System Configuration options may not...
... ● Set the boot order. ◦ 1st boot device: USB CD-ROM ◦ 2nd boot device: USB floppy ◦ 3rd boot device: USB SuperDisk ◦ 4th boot device: Notebook hard drive ◦ 5th boot device: USB hard disk ◦ 6th boot device: Network controller ● Swap the functions of a USB keyboard in Computer Setup even when a your operating system is not running. ◦ Startup from bootable USB devices, including a hard drive, diskette drive, or optical drive connected by your computer. System Configuration menu NOTE: Some of the listed System Configuration options may not...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide
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... type ● Resources by connection To view resource settings in Windows XP: 1. CAUTION: Improperly changing resource settings can access from Device Manager are direct memory access (DMA) channels, input/output (I/O) ports, interrupt request (IRQ) lines, and memory addresses. Click System properties near the top of computer hardware and hardware configurations should change the resource settings in Windows 7 and Windows Vista: 1. If two devices require the same resource and create a device conflict, you can disable your hardware...
... type ● Resources by connection To view resource settings in Windows XP: 1. CAUTION: Improperly changing resource settings can access from Device Manager are direct memory access (DMA) channels, input/output (I/O) ports, interrupt request (IRQ) lines, and memory addresses. Click System properties near the top of computer hardware and hardware configurations should change the resource settings in Windows 7 and Windows Vista: 1. If two devices require the same resource and create a device conflict, you can disable your hardware...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide
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... (network 18 K keyboard product description 9 removal 63 spare part numbers 25, 63 keys esc 15 fn 15 function 15 navigation 15 Windows applications 15 Windows logo 15 L LAN Power Saving 101 language support 101 latch, battery release 19 legacy support, USB 102, 106 light power 13 lights caps lock 13 Digital Media Slot 18 optical drive 17 webcam 16 wireless 13 M Main menu 100 mass storage devices, spare part numbers 34 memory module product description 4 removal 61 spare part numbers 27, 61 memory module compartment...
... (network 18 K keyboard product description 9 removal 63 spare part numbers 25, 63 keys esc 15 fn 15 function 15 navigation 15 Windows applications 15 Windows logo 15 L LAN Power Saving 101 language support 101 latch, battery release 19 legacy support, USB 102, 106 light power 13 lights caps lock 13 Digital Media Slot 18 optical drive 17 webcam 16 wireless 13 M Main menu 100 mass storage devices, spare part numbers 34 memory module product description 4 removal 61 spare part numbers 27, 61 memory module compartment...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide
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...product description audio 6 camera 6 chipset 2 display panel 4 Ethernet 7 external media cards 8 graphics 2 hard drives 5 keyboard 9 memory module 4 microphone 6 modem module 7 operating system 9 optical drives 6 pointing devices 9 ports 8 power requirements 9 processors 1 product name 1 security 9 serviceability 9 wireless 7 product name 1 R recovering a program or driver 115 recovering from the dedicated recovery partition 120 recovering from the recovery discs 120 recovery discs 115, 116 Recovery Manager 115, 120 recovery partition 115 recovery, system 120 removal/replacement preliminaries...
...product description audio 6 camera 6 chipset 2 display panel 4 Ethernet 7 external media cards 8 graphics 2 hard drives 5 keyboard 9 memory module 4 microphone 6 modem module 7 operating system 9 optical drives 6 pointing devices 9 ports 8 power requirements 9 processors 1 product name 1 security 9 serviceability 9 wireless 7 product name 1 R recovering a program or driver 115 recovering from the dedicated recovery partition 120 recovering from the recovery discs 120 recovery discs 115, 116 Recovery Manager 115, 120 recovery partition 115 recovery, system 120 removal/replacement preliminaries...
