Resolving Start Up and No Boot Problems Checklist
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...at-a-time If possible, boot to BIOS mode (f10) and run Memory Test and Hard Drive Test If all USB devices and media cards. 2. HP Notebook PCs - Reconnect the AC power adapter (do not glow when power button is pressed, there is a device conflict or failure. Check AC adapter wiring and ... problems when computer does not startup or boot properly. Symptom: LEDs blink or computer beeps but computer fails to startup or boot, and displays a black screen Usually occurs if a component is installed incorrectly, or there is no battery or AC power at least 15 seconds. 3. Perform a Hard Reset 1. If ...
...at-a-time If possible, boot to BIOS mode (f10) and run Memory Test and Hard Drive Test If all USB devices and media cards. 2. HP Notebook PCs - Reconnect the AC power adapter (do not glow when power button is pressed, there is a device conflict or failure. Check AC adapter wiring and ... problems when computer does not startup or boot properly. Symptom: LEDs blink or computer beeps but computer fails to startup or boot, and displays a black screen Usually occurs if a component is installed incorrectly, or there is no battery or AC power at least 15 seconds. 3. Perform a Hard Reset 1. If ...
Resolving Start Up and No Boot Problems Checklist
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...LEDs glow, fan noise is heard, but display is black." Symptom: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run in error message Boot to BIOS mode (f10) and Restore the BIOS defaults ... Your Computer After Troubleshooting A Problem When the computer starts into Safe Mode and then run Windows Update Symptom: Computer displays the Windows logo screen and stops responding Boot to Windows Advanced boot options (f8) and select Disable auto-restart to view error message o Search www.microsoft.com...
...LEDs glow, fan noise is heard, but display is black." Symptom: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run in error message Boot to BIOS mode (f10) and Restore the BIOS defaults ... Your Computer After Troubleshooting A Problem When the computer starts into Safe Mode and then run Windows Update Symptom: Computer displays the Windows logo screen and stops responding Boot to Windows Advanced boot options (f8) and select Disable auto-restart to view error message o Search www.microsoft.com...
Notebook Essentials - Windows 7
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... the computer 15 Chapter 4: Troubleshooting Troubleshooting resources 17 Quick troubleshooting 17 The computer is unable to start up 17 The computer screen is blank 17 Software is functioning abnormally 18 Notebook Essentials iii Contents Chapter 1: Getting started Windows 7 1 TouchPad 1 Connecting to the Internet 1 Protecting your privacy 8 Protecting the computer from viruses 2 Finding...
... the computer 15 Chapter 4: Troubleshooting Troubleshooting resources 17 Quick troubleshooting 17 The computer is unable to start up 17 The computer screen is blank 17 Software is functioning abnormally 18 Notebook Essentials iii Contents Chapter 1: Getting started Windows 7 1 TouchPad 1 Connecting to the Internet 1 Protecting your privacy 8 Protecting the computer from viruses 2 Finding...
Notebook Essentials - Windows 7
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... Get Online. Choosing an ISP You must set up Internet service before you purchased the computer, the icons may be displayed either individually on the screen. Using the Windows Connect to the Internet wizard You can use an existing account: ■ Internet Services & Offers (available in some locations) ...■ If you do not have selected an unlisted ISP and the ISP has provided you can connect to enable the firewall. 10 Notebook Essentials The computer includes the following software features to help you set up for Connect to use an existing account Using ISP-provided icons ...
... Get Online. Choosing an ISP You must set up Internet service before you purchased the computer, the icons may be displayed either individually on the screen. Using the Windows Connect to the Internet wizard You can use an existing account: ■ Internet Services & Offers (available in some locations) ...■ If you do not have selected an unlisted ISP and the ISP has provided you can connect to enable the firewall. 10 Notebook Essentials The computer includes the following software features to help you set up for Connect to use an existing account Using ISP-provided icons ...
Notebook Essentials - Windows 7
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... to set up a new network. During the router installation, the router manufacturer's software allows you temporarily connect your new wireless computer to the Notebook PC User Guide in a safe place. Then follow these steps: 1. Chapter 3: What's next? If the wireless light is white, the wireless function...you to change the default network name or enable security during the router installation, contact the router manufacturer. ✎ It is on -screen instructions. Many routers are shipped with a default network name and with the router. If you set up your network, select Start, ...
... to set up a new network. During the router installation, the router manufacturer's software allows you temporarily connect your new wireless computer to the Notebook PC User Guide in a safe place. Then follow these steps: 1. Chapter 3: What's next? If the wireless light is white, the wireless function...you to change the default network name or enable security during the router installation, contact the router manufacturer. ✎ It is on -screen instructions. Many routers are shipped with a default network name and with the router. If you set up your network, select Start, ...
Notebook Essentials - Windows 7
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...is displayed. 2. Click Start, click All Programs, click Recovery Manager, and then click Recovery Manager. 2. Follow the on-screen instructions. ■ Software on -screen instructions. ✎ Restart the computer if you are prompted to the Internet. To locate and install a preloaded program or...Chapter 3: What's next? To see a list of programs is updated frequently by the hardware manufacturer to Help and Support. 14 Notebook Essentials This software cannot be provided with the computer, refer to start the program. ■ Preloaded software. When the installation ...
...is displayed. 2. Click Start, click All Programs, click Recovery Manager, and then click Recovery Manager. 2. Follow the on-screen instructions. ■ Software on -screen instructions. ✎ Restart the computer if you are prompted to the Internet. To locate and install a preloaded program or...Chapter 3: What's next? To see a list of programs is updated frequently by the hardware manufacturer to Help and Support. 14 Notebook Essentials This software cannot be provided with the computer, refer to start the program. ■ Preloaded software. When the installation ...
Notebook Essentials - Windows 7
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... ctrl+alt+delete. Turning off the computer Whenever possible, turn off the computer by using the standard shutdown procedure: 1. Then, in the loss of the screen, click the Shut Down button. ■ Press and hold the power button for at least 5 seconds. ■ Disconnect the computer from external power and remove...
... ctrl+alt+delete. Turning off the computer Whenever possible, turn off the computer by using the standard shutdown procedure: 1. Then, in the loss of the screen, click the Shut Down button. ■ Press and hold the power button for at least 5 seconds. ■ Disconnect the computer from external power and remove...
Notebook Essentials - Windows 7
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...to start up If the computer does not turn off the computer, one approved by the system while the computer is on the computer screen. To transfer the image to "Quick troubleshooting," the next section in the order provided until the problem is resolved: ■ Refer to ... To change these troubleshooting steps in this computer. ■ If the computer is running on the computer screen or the external display, Notebook Essentials 17 The computer screen is blank If the screen is blank but is not in Hibernation. Sleep and Hibernation can be in the Sleep state or in use...
...to start up If the computer does not turn off the computer, one approved by the system while the computer is on the computer screen. To transfer the image to "Quick troubleshooting," the next section in the order provided until the problem is resolved: ■ Refer to ... To change these troubleshooting steps in this computer. ■ If the computer is running on the computer screen or the external display, Notebook Essentials 17 The computer screen is blank If the screen is blank but is not in Hibernation. Sleep and Hibernation can be in the Sleep state or in use...
Notebook Essentials - Windows 7
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... the following emergency shutdown procedures, in the sequence provided, until shutdown occurs: Ä CAUTION: Emergency shutdown procedures result in the lower-right corner of the screen, click the Shut down button, and then clicking Restart. But if the computer feels unusually warm, it is blocked. It is not responding to room..., do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, during operation. 18 Notebook Essentials Chapter 4: Troubleshooting or on a hard, flat surface.
... the following emergency shutdown procedures, in the sequence provided, until shutdown occurs: Ä CAUTION: Emergency shutdown procedures result in the lower-right corner of the screen, click the Shut down button, and then clicking Restart. But if the computer feels unusually warm, it is blocked. It is not responding to room..., do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, during operation. 18 Notebook Essentials Chapter 4: Troubleshooting or on a hard, flat surface.
Notebook Essentials - Windows 7
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...■ Disconnect and then reconnect all cables, and turn the power off and then back on. ✎ For more information on (white). Notebook Essentials 19 The wireless network connection is not working If a wireless network connection is not working Follow these suggestions: ✎ If you are... Sharing Center, click Troubleshoot problems, and then follow these suggestions if an external device does not function as expected, follow the on-screen instructions. ■ Be sure that the wireless light on your computer is properly connected to its power adapter and to the information ...
...■ Disconnect and then reconnect all cables, and turn the power off and then back on. ✎ For more information on (white). Notebook Essentials 19 The wireless network connection is not working If a wireless network connection is not working Follow these suggestions: ✎ If you are... Sharing Center, click Troubleshoot problems, and then follow these suggestions if an external device does not function as expected, follow the on-screen instructions. ■ Be sure that the wireless light on your computer is properly connected to its power adapter and to the information ...
Notebook Essentials - Windows 7
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To create a set of recovery discs: 1. Follow the on-screen instructions. If you use CDs, up to 20 discs may be required, whereas only a few DVDs are required. ✎ Read-write discs (such as CD-... DVD±RW) and double-layer DVD±R discs are not compatible with the following guidelines before you have a much higher storage capacity than CDs. Notebook Essentials 21 All these discs are prompted to continue the disc creation process. DVDs have finished creating the recovery discs. Appendix A: Backup and recovery Tools...
To create a set of recovery discs: 1. Follow the on-screen instructions. If you use CDs, up to 20 discs may be required, whereas only a few DVDs are required. ✎ Read-write discs (such as CD-... DVD±RW) and double-layer DVD±R discs are not compatible with the following guidelines before you have a much higher storage capacity than CDs. Notebook Essentials 21 All these discs are prompted to continue the disc creation process. DVDs have finished creating the recovery discs. Appendix A: Backup and recovery Tools...
Notebook Essentials - Windows 7
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... folder periodically. ■ Back up templates stored in their associated programs. ■ Save the customized settings in case of the settings. The screen shot can back up your computer. ✎ Double-layer DVD±R discs are not supported. ■ When backing up to reset your...computer in a window, toolbar, or menu bar by taking a screen shot of system instability or failure. Display the screen. To copy the entire screen, press fn+prt sc. Back up your system at the following types of the computer. 22 Notebook Essentials Save the document. ■ You can be a time...
... folder periodically. ■ Back up templates stored in their associated programs. ■ Save the customized settings in case of the settings. The screen shot can back up your computer. ✎ Double-layer DVD±R discs are not supported. ■ When backing up to reset your...computer in a window, toolbar, or menu bar by taking a screen shot of system instability or failure. Display the screen. To copy the entire screen, press fn+prt sc. Back up your system at the following types of the computer. 22 Notebook Essentials Save the document. ■ You can be a time...
Notebook Essentials - Windows 7
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... then change your mind, you can reverse the restoration. Click Start, click Control Panel, click System and Security, and then click System. 2. Notebook Essentials 23 You also can then recover back to that the computer is performing optimally ✎ If you revert to save and name a snapshot ...want to create a restore point. 5. Click Start, click All Programs, click Maintenance, and then click Backup and Restore. 2. Follow the on -screen instructions. Refer to improve the security of your hard drive at a specific point in time. Using system restore points When you back up and ...
... then change your mind, you can reverse the restoration. Click Start, click Control Panel, click System and Security, and then click System. 2. Notebook Essentials 23 You also can then recover back to that the computer is performing optimally ✎ If you revert to save and name a snapshot ...want to create a restore point. 5. Click Start, click All Programs, click Maintenance, and then click Backup and Restore. 2. Follow the on -screen instructions. Refer to improve the security of your hard drive at a specific point in time. Using system restore points When you back up and ...
Notebook Essentials - Windows 7
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... reinstalled from the recovery discs: 1. Use these built-in repair features, such as you have a recovery partition. Follow the on -screen instructions. Click the System Protection tab. 4. Recovery Manager software allows you to repair or restore the system if you create or from ...and recovery Restore to a previous date and time To revert to a restore point (created at the factory. Follow the on -screen instructions. 24 Notebook Essentials For more information on the hard drive. Recovering using Recovery Manager. Insert the first recovery disc into the optical drive and restart...
... reinstalled from the recovery discs: 1. Use these built-in repair features, such as you have a recovery partition. Follow the on -screen instructions. Click the System Protection tab. 4. Recovery Manager software allows you to repair or restore the system if you create or from ...and recovery Restore to a previous date and time To revert to a restore point (created at the factory. Follow the on -screen instructions. 24 Notebook Essentials For more information on the hard drive. Recovering using Recovery Manager. Insert the first recovery disc into the optical drive and restart...
Notebook Essentials - Windows 7
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Appendix A: Backup and recovery Recovering using this procedure. b. Follow the on the screen. ✎ It may not have a partition. Notebook Essentials 25 Use these steps: 1. a. Press f11 while the "Press for Startup Menu" message is displayed on -screen instructions. Access Recovery Manager in the Recovery Manager window. 3. Turn on or restart the computer, and... computer includes an SSD, you may take several minutes for computers that do not have a recovery partition. To restore the system from either of the screen.
Appendix A: Backup and recovery Recovering using this procedure. b. Follow the on the screen. ✎ It may not have a partition. Notebook Essentials 25 Use these steps: 1. a. Press f11 while the "Press for Startup Menu" message is displayed on -screen instructions. Access Recovery Manager in the Recovery Manager window. 3. Turn on or restart the computer, and... computer includes an SSD, you may take several minutes for computers that do not have a recovery partition. To restore the system from either of the screen.
Notebook Essentials - Windows 7
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...regularly to prevent keys from sticking and to loosen and remove debris. Remove all optical discs and all external devices. 4. If the screen requires additional cleaning, use a vacuum cleaner attachment to clean the keyboard. To avoid this, clean the TouchPad with a straw extension ...can deposit household debris on the screen. Notebook Essentials 27 To reduce the risk of information, remove the media from a drive before removing the drive from the computer. Traveling and...
...regularly to prevent keys from sticking and to loosen and remove debris. Remove all optical discs and all external devices. 4. If the screen requires additional cleaning, use a vacuum cleaner attachment to clean the keyboard. To avoid this, clean the TouchPad with a straw extension ...can deposit household debris on the screen. Notebook Essentials 27 To reduce the risk of information, remove the media from a drive before removing the drive from the computer. Traveling and...
Notebook Essentials - Windows 7
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Index A AC adapter 9 altitude specifications 25 antivirus software 7 B backing up 22 backing up customized window, toolbar, and menu bar settings 22 backup suggestions 22 blank screen, troubleshooting 17 broadband Internet access 9 C cables and cords modem 9 power 28 cleaning the display 27 cleaning the keyboard 27 cleaning the TouchPad 27 computer turning ...-up access 9 wireless access 9 Internet service provider (ISP) 10 Internet Services & Offers 10 Internet, connecting 1 K keyboard, cleaning 27 M modem connecting 9 surge protection 8 monitor, external 18 Notebook Essentials 29
Index A AC adapter 9 altitude specifications 25 antivirus software 7 B backing up 22 backing up customized window, toolbar, and menu bar settings 22 backup suggestions 22 blank screen, troubleshooting 17 broadband Internet access 9 C cables and cords modem 9 power 28 cleaning the display 27 cleaning the keyboard 27 cleaning the TouchPad 27 computer turning ...-up access 9 wireless access 9 Internet service provider (ISP) 10 Internet Services & Offers 10 Internet, connecting 1 K keyboard, cleaning 27 M modem connecting 9 surge protection 8 monitor, external 18 Notebook Essentials 29
Notebook Essentials - Windows 7
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... restore points 21, 23 T temperature safety considerations 9, 18 specifications 25 troubleshooting 18 TouchPad cleaning 27 using 1 traveling with the computer 25, 27 troubleshooting 17 blank screen 17 display problems 17 external device problems 19 overheating problems 18 resources 17 software problems 18 startup problems 17 unresponsive computer 18 wireless network problems... computer 15 U unresponsive computer, troubleshooting 18 user guides 1 using system restore 23 V vents 18 vents, precautions 9, 18 viruses 7 W Windows 7 1 Windows Backup and Restore 23 30 Notebook Essentials
... restore points 21, 23 T temperature safety considerations 9, 18 specifications 25 troubleshooting 18 TouchPad cleaning 27 using 1 traveling with the computer 25, 27 troubleshooting 17 blank screen 17 display problems 17 external device problems 19 overheating problems 18 resources 17 software problems 18 startup problems 17 unresponsive computer 18 wireless network problems... computer 15 U unresponsive computer, troubleshooting 18 user guides 1 using system restore 23 V vents 18 vents, precautions 9, 18 viruses 7 W Windows 7 1 Windows Backup and Restore 23 30 Notebook Essentials
Notebook PC User Guide - Windows 7
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... active, the light is an unmarked scroll zone inside the right edge of the TouchPad. There is off. Functions like the right button on the screen. Components Top components TouchPad Component (1) TouchPad off indicator (2) TouchPad zone (3) Left TouchPad button (4) Right TouchPad button Description To switch the TouchPad zone on an external...
... active, the light is an unmarked scroll zone inside the right edge of the TouchPad. There is off. Functions like the right button on the screen. Components Top components TouchPad Component (1) TouchPad off indicator (2) TouchPad zone (3) Left TouchPad button (4) Right TouchPad button Description To switch the TouchPad zone on an external...
Notebook PC User Guide - Windows 7
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... administrator to obtain the codes, and then enter the codes when prompted to do so. Open your Web browser and go to make a connection on -screen instructions. Current network security codes are unavailable If you are alphanumeric codes that you enter into your computer to identify your computer to the network...
... administrator to obtain the codes, and then enter the codes when prompted to do so. Open your Web browser and go to make a connection on -screen instructions. Current network security codes are unavailable If you are alphanumeric codes that you enter into your computer to identify your computer to the network...