Resolving Start Up and No Boot Problems Checklist
Page 1
... startup or boot, and displays a black screen Usually occurs if a component is installed incorrectly, or there is no power available to the notebook. HP Notebook PCs - Perform a Hard Reset 1. Reconnect the AC power adapter (do hard reset If memory or hard drive components were replaced, reinstall original ...the power button for technical assistance Symptom: LEDs glow, but computer fails to original condition. Check AC adapter wiring and power connection to BIOS mode (f10) and run Memory Test and Hard Drive Test If all USB devices and media cards. 2. Symptom: LEDs blink or ...
... startup or boot, and displays a black screen Usually occurs if a component is installed incorrectly, or there is no power available to the notebook. HP Notebook PCs - Perform a Hard Reset 1. Reconnect the AC power adapter (do hard reset If memory or hard drive components were replaced, reinstall original ...the power button for technical assistance Symptom: LEDs glow, but computer fails to original condition. Check AC adapter wiring and power connection to BIOS mode (f10) and run Memory Test and Hard Drive Test If all USB devices and media cards. 2. Symptom: LEDs blink or ...
Resolving Start Up and No Boot Problems Checklist
Page 2
...After Troubleshooting A Problem When the computer starts into Windows normally, you should install the latest updates and patches to prevent other start in BIOS mode and run in Safe mode to install an update or patch. Symptom: Computer displays a blue screen or continually restarts Trying to restart the... PC after an error message can usually bypass the error and the PC can run memory and hard drive tests. Symptom: Computer may display an error message on system failure to ...
...After Troubleshooting A Problem When the computer starts into Windows normally, you should install the latest updates and patches to prevent other start in BIOS mode and run in Safe mode to install an update or patch. Symptom: Computer displays a blue screen or continually restarts Trying to restart the... PC after an error message can usually bypass the error and the PC can run memory and hard drive tests. Symptom: Computer may display an error message on system failure to ...
Notebook PC User Guide - Windows 7
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... Entering a power-on password 90 Using antivirus software ...91 Using firewall software ...92 Installing critical updates ...93 10 Setup Utility (BIOS) ...94 Starting Setup Utility ...94 Using Setup Utility ...95 Changing the language of Setup Utility 95 Navigating and selecting in Setup ...menu ...97 Security menu ...97 System Configuration menu 98 Diagnostics menu ...98 11 Software updates ...99 Updating the BIOS ...100 Determining the BIOS version 100 Downloading a BIOS update 101 Updating programs and drivers ...102 12 Backup and recovery ...103 Creating recovery discs ...104 Backing up ...
... Entering a power-on password 90 Using antivirus software ...91 Using firewall software ...92 Installing critical updates ...93 10 Setup Utility (BIOS) ...94 Starting Setup Utility ...94 Using Setup Utility ...95 Changing the language of Setup Utility 95 Navigating and selecting in Setup ...menu ...97 Security menu ...97 System Configuration menu 98 Diagnostics menu ...98 11 Software updates ...99 Updating the BIOS ...100 Determining the BIOS version 100 Downloading a BIOS update 101 Updating programs and drivers ...102 12 Backup and recovery ...103 Creating recovery discs ...104 Backing up ...
Notebook PC User Guide - Windows 7
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... Opens Help and Support, which provides information about your Windows operating system and computer, answers to questions and tutorials, and updates to the "Setup Utility (BIOS)" chapter for additional information. Using the keyboard Using the action keys Action keys are customized actions that are assigned to support specialists. To use an...
... Opens Help and Support, which provides information about your Windows operating system and computer, answers to questions and tutorials, and updates to the "Setup Utility (BIOS)" chapter for additional information. Using the keyboard Using the action keys Action keys are customized actions that are assigned to support specialists. To use an...
Notebook PC User Guide - Windows 7
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... these steps: ● Briefly press the fn key, and then briefly press esc. - Pressing fn+esc displays information about system hardware components and the system BIOS version number. To use a hotkey command on or off. f10 f11 f12 prt sc Increases speaker volume incrementally when you hold down this key.
... these steps: ● Briefly press the fn key, and then briefly press esc. - Pressing fn+esc displays information about system hardware components and the system BIOS version number. To use a hotkey command on or off. f10 f11 f12 prt sc Increases speaker volume incrementally when you hold down this key.
Notebook PC User Guide - Windows 7
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... chapter to use of the computer Unauthorized access to data ● Power-on password ● Firewall software ● Windows updates Unauthorized access to Setup Utility, BIOS settings, and other Administrator password system identification information Ongoing or future threats to the computer Critical security updates from a variety of risks. CAUTION: To prevent...
... chapter to use of the computer Unauthorized access to data ● Power-on password ● Firewall software ● Windows updates Unauthorized access to Setup Utility, BIOS settings, and other Administrator password system identification information Ongoing or future threats to the computer Critical security updates from a variety of risks. CAUTION: To prevent...
Notebook PC User Guide - Windows 7
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... and exit Setup Utility, use of the screen. 2. Power-on password Your power-on or restarting the computer, and then pressing f10 while the "F10 = BIOS Setup Options" message is displayed in Windows, nor is it displayed as it is set , entered, changed , or deleted. After this password is set, you...
... and exit Setup Utility, use of the screen. 2. Power-on password Your power-on or restarting the computer, and then pressing f10 while the "F10 = BIOS Setup Options" message is displayed in Windows, nor is it displayed as it is set , entered, changed , or deleted. After this password is set, you...
Notebook PC User Guide - Windows 7
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... in the lower-left corner of the screen. 2. Open Setup Utility by turning on or restarting the computer, and then pressing f10 while the "F10 = BIOS Setup Options" message is displayed in the Enter Current Password field, and then press enter 4 times. 3. Managing a power-on password To set a power-on password...
... in the lower-left corner of the screen. 2. Open Setup Utility by turning on or restarting the computer, and then pressing f10 while the "F10 = BIOS Setup Options" message is displayed in the Enter Current Password field, and then press enter 4 times. 3. Managing a power-on password To set a power-on password...
Notebook PC User Guide - Windows 7
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... by turning on or restarting the computer. While the "Press the ESC key for startup, security, and other preferences. 10 Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is... displayed, press f10. 94 Chapter 10 Setup Utility (BIOS) The utility reports information about the computer and provides settings for Startup Menu" message is displayed in the lower-left corner of the ...
... by turning on or restarting the computer. While the "Press the ESC key for startup, security, and other preferences. 10 Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is... displayed, press f10. 94 Chapter 10 Setup Utility (BIOS) The utility reports information about the computer and provides settings for Startup Menu" message is displayed in the lower-left corner of the ...
Notebook PC User Guide - Windows 7
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... press enter. 3. or - NOTE: Your password, security, and language settings are not changed when you restore the factory default settings. 96 Chapter 10 Setup Utility (BIOS) If Setup Utility is displayed in Setup Utility The following procedure explains how to display system information in the lower-left corner of the screen...
... press enter. 3. or - NOTE: Your password, security, and language settings are not changed when you restore the factory default settings. 96 Chapter 10 Setup Utility (BIOS) If Setup Utility is displayed in Setup Utility The following procedure explains how to display system information in the lower-left corner of the screen...
Notebook PC User Guide - Windows 7
Page 107
... password. Enter, change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only). Main menu Select System information To do this chapter may not be supported by your computer. Security menu...
... password. Enter, change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only). Main menu Select System information To do this chapter may not be supported by your computer. Security menu...
Notebook PC User Guide - Windows 7
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... functions of Setup Utility. Enable/disable Action Keys Mode Set the following boot options: ● POST hotkey delay (sec.)―Set the delay for : ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy... only) Fan Always On Action Keys Mode Boot Options To do this Run a comprehensive self-test on the system memory. 98 Chapter 10 Setup Utility (BIOS)
... functions of Setup Utility. Enable/disable Action Keys Mode Set the following boot options: ● POST hotkey delay (sec.)―Set the delay for : ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy... only) Fan Always On Action Keys Mode Boot Options To do this Run a comprehensive self-test on the system memory. 98 Chapter 10 Setup Utility (BIOS)
Notebook PC User Guide - Windows 7
Page 109
... file named Readme.txt, which are packaged in the remainder of your computer model, product category, and series or family. The BIOS initializes the operating system, determines how the computer will interact with your computer may be available on the HP Web site. To update... software, running utilities, or changing Windows settings. Identify your computer. NOTE: The computer system BIOS is connected to Help and Support for a system BIOS update by identifying the BIOS version currently installed on the HP Web site at http://www.hp.com. 3. Install the updates...
... file named Readme.txt, which are packaged in the remainder of your computer model, product category, and series or family. The BIOS initializes the operating system, determines how the computer will interact with your computer may be available on the HP Web site. To update... software, running utilities, or changing Windows settings. Identify your computer. NOTE: The computer system BIOS is connected to Help and Support for a system BIOS update by identifying the BIOS version currently installed on the HP Web site at http://www.hp.com. 3. Install the updates...
Notebook PC User Guide - Windows 7
Page 110
...system information is displayed in Windows) or by turning on the computer, you currently have and then download and install the new BIOS. To use the arrow keys to select Exit > Exit Discarding Changes, and then press enter. 100 Chapter 11 Software updates... To exit Setup Utility, use Setup Utility for Startup Menu" message is displayed. 3. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on or restarting the computer. Open Setup Utility by opening Setup Utility. Updating ...
...system information is displayed in Windows) or by turning on the computer, you currently have and then download and install the new BIOS. To use the arrow keys to select Exit > Exit Discarding Changes, and then press enter. 100 Chapter 11 Software updates... To exit Setup Utility, use Setup Utility for Startup Menu" message is displayed. 3. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on or restarting the computer. Open Setup Utility by opening Setup Utility. Updating ...
Notebook PC User Guide - Windows 7
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... Using the hard drive path you are ready to a network, consult the network administrator before installing any software updates, especially system BIOS updates. The BIOS installation begins. 5. Double-click the file that contains the update. 4. The system automatically shuts down the computer or initiate Sleep ...or Hibernation. To download a BIOS update: 1. Identify the BIOS update that is later than the BIOS version currently installed on your hard drive that has an .exe extension (for your hard drive....
... Using the hard drive path you are ready to a network, consult the network administrator before installing any software updates, especially system BIOS updates. The BIOS installation begins. 5. Double-click the file that contains the update. 4. The system automatically shuts down the computer or initiate Sleep ...or Hibernation. To download a BIOS update: 1. Identify the BIOS update that is later than the BIOS version currently installed on your hard drive that has an .exe extension (for your hard drive....
Notebook PC User Guide - Windows 7
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... driver. When prompted, click Save and then select a storage location on your operating system. 5. Updating programs and drivers To download and install software other than a BIOS update, follow these steps: To use the HP Web site: 1. After the file is displayed, click an updated driver to http://www.hp.com/support...
... driver. When prompted, click Save and then select a storage location on your operating system. 5. Updating programs and drivers To download and install software other than a BIOS update, follow these steps: To use the HP Web site: 1. After the file is displayed, click an updated driver to http://www.hp.com/support...
Notebook PC User Guide - Windows 7
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... 69 battery bay, identifying 9 battery power 63 battery release latch 64 battery release latch, identifying 9 battery temperature 69 battery, identifying 11 bays battery 9 hard drive 9 BIOS, updating 100 Blu-ray Disc playing 42 removing 47 Bluetooth device 13, 19 Bluetooth label 12 boot options 98 boot order 98 button sound 98...
... 69 battery bay, identifying 9 battery power 63 battery release latch 64 battery release latch, identifying 9 battery temperature 69 battery, identifying 11 bays battery 9 hard drive 9 BIOS, updating 100 Blu-ray Disc playing 42 removing 47 Bluetooth device 13, 19 Bluetooth label 12 boot options 98 boot order 98 button sound 98...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide
Page 110
...; View and change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only). Main menu Select System information To do this chapter may not be supported by your computer. NOTE: Some...
...; View and change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only). Main menu Select System information To do this chapter may not be supported by your computer. NOTE: Some...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide
Page 116
...9702; 1st boot device: USB CD-ROM ◦ 2nd boot device: USB floppy ◦ 3rd boot device: USB SuperDisk ◦ 4th boot device: Notebook hard drive ◦ 5th boot device: USB hard disk ◦ 6th boot device: Network controller ● Swap the functions of a USB keyboard in...Startup from bootable USB devices, including a hard drive, diskette drive, or optical drive connected by a USB port to the computer. ● Enable/disable BIOS DMA data transfers. ● Enable/disable fan always on while connected to an AC outlet. ● Enable/disable data execution prevention. ● Enable...
...9702; 1st boot device: USB CD-ROM ◦ 2nd boot device: USB floppy ◦ 3rd boot device: USB SuperDisk ◦ 4th boot device: Notebook hard drive ◦ 5th boot device: USB hard disk ◦ 6th boot device: Network controller ● Swap the functions of a USB keyboard in...Startup from bootable USB devices, including a hard drive, diskette drive, or optical drive connected by a USB port to the computer. ● Enable/disable BIOS DMA data transfers. ● Enable/disable fan always on while connected to an AC outlet. ● Enable/disable data execution prevention. ● Enable...