Wireless Setup Guide
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... in this booklet. Point-to record this booklet are for wireless computers using Microsoft® Windows® XP Professional. Record encryption key. With these 3 pieces, you can buy a wireless-enabled notebook, you 're ready to set up your wireless router. Your computer(s) with 3 pieces ...WPA." 2 Your Internet service provider (ISP) will provide you begin the procedures in this information. TIP: You can buy a wireless PC Card to record router security level. During router configuration, use the table below to -Point over Ethernet User Name (ID) Host Name...
... in this booklet. Point-to record this booklet are for wireless computers using Microsoft® Windows® XP Professional. Record encryption key. With these 3 pieces, you can buy a wireless-enabled notebook, you 're ready to set up your wireless router. Your computer(s) with 3 pieces ...WPA." 2 Your Internet service provider (ISP) will provide you begin the procedures in this information. TIP: You can buy a wireless PC Card to record router security level. During router configuration, use the table below to -Point over Ethernet User Name (ID) Host Name...
Maintenance and Service Guide
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..., ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. The manual is for DPSP Partners America Online CompuServe HP Support Assist CD-ROM Microsoft® Windows® manual Microsoft Web site http://welcome.hp.com...
..., ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. The manual is for DPSP Partners America Online CompuServe HP Support Assist CD-ROM Microsoft® Windows® manual Microsoft Web site http://welcome.hp.com...
Maintenance and Service Guide
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... or 14.1-inch XGA (1024 × 768) active-matrix TFT Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-1 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to ...) active-matrix TFT ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Microsoft® Windows® XP Professional or Home preinstalled On, Standby, Hibernate, Off Intel Celeron (2.6-GHz) Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and ...
... or 14.1-inch XGA (1024 × 768) active-matrix TFT Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-1 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to ...) active-matrix TFT ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Microsoft® Windows® XP Professional or Home preinstalled On, Standby, Hibernate, Off Intel Celeron (2.6-GHz) Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and ...
Maintenance and Service Guide
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... with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook N1050v Processor Mobile Intel Pentium 4-M (1.8-GHz) Intel Celeron (1.6-GHz) Memory Up to 1 GB... 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability. Operating System Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook 1010v Processor Memory Display Video Operating System Power States Intel Celeron (1.6-GHz) Up to 1 ...
... with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook N1050v Processor Mobile Intel Pentium 4-M (1.8-GHz) Intel Celeron (1.6-GHz) Memory Up to 1 GB... 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability. Operating System Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook 1010v Processor Memory Display Video Operating System Power States Intel Celeron (1.6-GHz) Up to 1 ...
Maintenance and Service Guide
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... To turn on: Press the power button to restart, or to resume your notebook using its power button. Table 1-2. select Start > Shut Down > Standby (Windows 2000) -or- NOTE: This manual describes the notebook in RAM Restarts quickly Restores network connections Power mode status light blinks Press the ... and Off You can start and stop the notebook-depending on Press the power button Standby mode Saves significant power Turns off Select Start > Turn Off Computer > Turn Off (Windows XP) -or- allow timeout Shut down (Windows 2000) -or- Power mode status light is off without ...
... To turn on: Press the power button to restart, or to resume your notebook using its power button. Table 1-2. select Start > Shut Down > Standby (Windows 2000) -or- NOTE: This manual describes the notebook in RAM Restarts quickly Restores network connections Power mode status light blinks Press the ... and Off You can start and stop the notebook-depending on Press the power button Standby mode Saves significant power Turns off Select Start > Turn Off Computer > Turn Off (Windows XP) -or- allow timeout Shut down (Windows 2000) -or- Power mode status light is off without ...
Maintenance and Service Guide
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...select Shut Down > Restart. Resetting the Notebook NOTE: To boot from a CD, insert a bootable CD (such as the temporary boot device. Resetting the Notebook Occasionally, Windows or the notebook might stop responding, so that you cannot turn the notebook off. Press the power button to press ...the reset button on the bottom of the notebook. Figure 1-7. Press esc when the HP logo appears...
...select Shut Down > Restart. Resetting the Notebook NOTE: To boot from a CD, insert a bootable CD (such as the temporary boot device. Resetting the Notebook Occasionally, Windows or the notebook might stop responding, so that you cannot turn the notebook off. Press the power button to press ...the reset button on the bottom of the notebook. Figure 1-7. Press esc when the HP logo appears...
Maintenance and Service Guide
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...in the root directory of the Recovery CDs.) CAUTION: Do not interrupt the following procedure describes how to open it. 3. If the notebook is partitioned into the notebook's CD/DVD drive. After the drivers have been installed, the application software may be installed. When the dialog box appears, follow ... to select the CD/DVD drive as the first boot device, and then press enter. 6. When the operating system has been installed and while Windows is not enabled, select Start > Run. If autorun is running, replace the OS CD with the Driver Recovery CD. Connect the AC adapter...
...in the root directory of the Recovery CDs.) CAUTION: Do not interrupt the following procedure describes how to open it. 3. If the notebook is partitioned into the notebook's CD/DVD drive. After the drivers have been installed, the application software may be installed. When the dialog box appears, follow ... to select the CD/DVD drive as the first boot device, and then press enter. 6. When the operating system has been installed and while Windows is not enabled, select Start > Run. If autorun is running, replace the OS CD with the Driver Recovery CD. Connect the AC adapter...
Maintenance and Service Guide
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.... Connect any programs that appear. Select Start > Programs (or All Programs) > Hewlett-Packard > Notebook > HP e-DiagTools > e-DiagTools for all 3 methods. See below for instructions for Windows. 6. In Windows, exit any cables or equipment needed to connect to the Internet. 5. Installation utilities and instructions for creating...with the updates. Once the update process begins, do not interrupt it is defective, you cannot boot the notebook adequately, use e-DiagTools for Windows or a BIOS floppy disk to reprogram the BIOS IC. Service Manual Removal and Replacement 2-59
.... Connect any programs that appear. Select Start > Programs (or All Programs) > Hewlett-Packard > Notebook > HP e-DiagTools > e-DiagTools for all 3 methods. See below for instructions for Windows. 6. In Windows, exit any cables or equipment needed to connect to the Internet. 5. Installation utilities and instructions for creating...with the updates. Once the update process begins, do not interrupt it is defective, you cannot boot the notebook adequately, use e-DiagTools for Windows or a BIOS floppy disk to reprogram the BIOS IC. Service Manual Removal and Replacement 2-59
Maintenance and Service Guide
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3 Troubleshooting and Diagnostics This chapter includes troubleshooting and diagnostic information for testing the functionality of the notebook, and for identifying faulty components: • ASP support information • Troubleshooting information Checking for customer abuse (page 3-4) Troubleshooting the ...page 3-7) • Diagnostic tools e-Diagtools diagnostic program (page 3-18) Power-on self-test (page 3-20) Sycard PCCtest 450/460 PC card (page 3-26) Windows Management Instrumentation (page 3-27) BIOS Setup utility (page 3-27) Service Manual Troubleshooting and Diagnostics 3-1
3 Troubleshooting and Diagnostics This chapter includes troubleshooting and diagnostic information for testing the functionality of the notebook, and for identifying faulty components: • ASP support information • Troubleshooting information Checking for customer abuse (page 3-4) Troubleshooting the ...page 3-7) • Diagnostic tools e-Diagtools diagnostic program (page 3-18) Power-on self-test (page 3-20) Sycard PCCtest 450/460 PC card (page 3-26) Windows Management Instrumentation (page 3-27) BIOS Setup utility (page 3-27) Service Manual Troubleshooting and Diagnostics 3-1
Maintenance and Service Guide
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.... Display cable connection SDRAM modules CPU module Display assembly Motherboard White display Adjust display brightness. Notebook won't suspend if connection to Never. Check power supply. Press Fn+F5 several times. Make sure CPU module is reinitialized, Windows desktop appears. If external monitor displays no light Call Center: Suggestions Close all applications before...
.... Display cable connection SDRAM modules CPU module Display assembly Motherboard White display Adjust display brightness. Notebook won't suspend if connection to Never. Check power supply. Press Fn+F5 several times. Make sure CPU module is reinitialized, Windows desktop appears. If external monitor displays no light Call Center: Suggestions Close all applications before...
Maintenance and Service Guide
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Use Recovery CDs to reformat hard disk and reinstall factory software. Clean with e-Diagtools diagnostics. Restart notebook. Press Play button. CD/DVD drive Repair Center: Comments Make sure floppy drive is installed properly. Test hard disk drive with ...hard disk using Control Panel, Administrative Tools, and Computer Management under Storage. Check partitions using Tools tab in hard disk capacity reported by Windows. Symptom Files corrupted Disk capacity less than actual size Floppy drive General problems CD/DVD drive Particular CD or DVD not playing properly Cannot...
Use Recovery CDs to reformat hard disk and reinstall factory software. Clean with e-Diagtools diagnostics. Restart notebook. Press Play button. CD/DVD drive Repair Center: Comments Make sure floppy drive is installed properly. Test hard disk drive with ...hard disk using Control Panel, Administrative Tools, and Computer Management under Storage. Check partitions using Tools tab in hard disk capacity reported by Windows. Symptom Files corrupted Disk capacity less than actual size Floppy drive General problems CD/DVD drive Particular CD or DVD not playing properly Cannot...
Maintenance and Service Guide
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...Troubleshooting and Diagnostics 3-15 In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected. Make sure touch pad is enabled in Windows Help. SDRAM module SDRAM module Increase sound volume. Use an external microphone (internal microphone normally not included). Check settings in Device Manager. ... tested for sound resource conflicts in Control Panel. Use only DDR-266 SDRAM modules. Check for use with notebook. Symptom Touch pad General problems Special touch pad features not working Select button does not work Memory Out of memory error...
...Troubleshooting and Diagnostics 3-15 In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected. Make sure touch pad is enabled in Windows Help. SDRAM module SDRAM module Increase sound volume. Use an external microphone (internal microphone normally not included). Check settings in Device Manager. ... tested for sound resource conflicts in Control Panel. Use only DDR-266 SDRAM modules. Check for use with notebook. Symptom Touch pad General problems Special touch pad features not working Select button does not work Memory Out of memory error...
Maintenance and Service Guide
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.... Try disabling error correction and data compression. Test modem with e-Diagtools diagnostics. Use troubleshooters in Control Panel. Restart notebook. Check settings in Windows Help. Open hardware Device Manager. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. For USB: if the device is disabled, try to...
.... Try disabling error correction and data compression. Test modem with e-Diagtools diagnostics. Use troubleshooters in Control Panel. Restart notebook. Check settings in Windows Help. Open hardware Device Manager. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. For USB: if the device is disabled, try to...
Maintenance and Service Guide
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...network General problems Infrared General problems Call Center: Suggestions Repair Center: Likely Causes Check cables and connections. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between infrared ports is 100 meters... shipped. (Drivers are no more than 1 meter apart. Sunlight, heat from notebook (possible IRQ conflict). Try connecting notebook to enable the infrared port. Use networking troubleshooter in Control Panel. Check settings in Windows Help. For fast-IrDA, check for 100Base-TX operation. Make sure LAN cable...
...network General problems Infrared General problems Call Center: Suggestions Repair Center: Likely Causes Check cables and connections. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between infrared ports is 100 meters... shipped. (Drivers are no more than 1 meter apart. Sunlight, heat from notebook (possible IRQ conflict). Try connecting notebook to enable the infrared port. Use networking troubleshooter in Control Panel. Check settings in Windows Help. For fast-IrDA, check for 100Base-TX operation. Make sure LAN cable...
Maintenance and Service Guide
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...any application not responding. Check settings in AC adapter for 24 hours to modify hard disk power settings. If notebook slows after period of notebook) while notebook appears to conserve power, it . Certain operations (such as indicated by hard drive light on front of continuous ...activity, check heat sink-see if an application is not repairable, and must be normal Windows behavior (background processing can hear ...
...any application not responding. Check settings in AC adapter for 24 hours to modify hard disk power settings. If notebook slows after period of notebook) while notebook appears to conserve power, it . Certain operations (such as indicated by hard drive light on front of continuous ...activity, check heat sink-see if an application is not repairable, and must be normal Windows behavior (background processing can hear ...
Maintenance and Service Guide
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...advanced test screen, or press F4 to start the diagnostic test. Updating e-Diagtools You can use for different versions of the notebook. Optional: run the selected tests and add the results to exit e-Diagtools. 7. The first time you run the program... The tests are listed only for Windows. The individual steps might differ slightly for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) •...
...advanced test screen, or press F4 to start the diagnostic test. Updating e-Diagtools You can use for different versions of the notebook. Optional: run the selected tests and add the results to exit e-Diagtools. 7. The first time you run the program... The tests are listed only for Windows. The individual steps might differ slightly for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) •...
Maintenance and Service Guide
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...Manual Troubleshooting and Diagnostics 3-21 Press F3 and then any key to display the Support Ticket. 14. To add information about your notebook's hard disk. To help interpret the results of the e-Diagtools tests, refer to determine which of e-Diagtools on page 1-25 ...e-Diagtools for repair and/or follow-up actions. e-Diagtools for Windows. 13. The basic hardware test shows a recommended replacement part. In Windows, select Start > All Programs (or Programs) > Hewlett-Packard > Notebook > HP e-Diagtools > e-Diagtools for Windows can also run it from the CD or DVD and select ...
...Manual Troubleshooting and Diagnostics 3-21 Press F3 and then any key to display the Support Ticket. 14. To add information about your notebook's hard disk. To help interpret the results of the e-Diagtools tests, refer to determine which of e-Diagtools on page 1-25 ...e-Diagtools for repair and/or follow-up actions. e-Diagtools for Windows. 13. The basic hardware test shows a recommended replacement part. In Windows, select Start > All Programs (or Programs) > Hewlett-Packard > Notebook > HP e-Diagtools > e-Diagtools for Windows can also run it from the CD or DVD and select ...
Maintenance and Service Guide
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...> Programs (or All Programs) > Hewlett-Packard > HP Toptools Agent > Setup. Windows Management Instrumentation (WMI) The Windows Management Instrumentation is basically sets of rules for accessing information about a notebook WMI allows an application to tell how well they are working or if they need ...> HP Toptools Help Uninstalling the WMI Package 1. Restart the notebook. 3-32 Troubleshooting and Diagnostics Service Manual Start Windows, if it can be used , which hardware and software components are in the notebook, and possibly whether any of the components need replacing A local...
...> Programs (or All Programs) > Hewlett-Packard > HP Toptools Agent > Setup. Windows Management Instrumentation (WMI) The Windows Management Instrumentation is basically sets of rules for accessing information about a notebook WMI allows an application to tell how well they are working or if they need ...> HP Toptools Help Uninstalling the WMI Package 1. Restart the notebook. 3-32 Troubleshooting and Diagnostics Service Manual Start Windows, if it can be used , which hardware and software components are in the notebook, and possibly whether any of the components need replacing A local...
Maintenance and Service Guide
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... date, or time changes Restores default settings, and remains in LAN provides diskless boot from time to time provide updates to the notebook's BIOS Use e-DiagTools for Windows to download and install these BIOS updates as needed (page 2-61). Service Manual Troubleshooting and Diagnostics 3-35 CD/DVD 4. System ... is connected Enables BIOS support for USB mouse, keyboard, and floppy drive during startup Lets the notebook be turned on via the LAN port If this option is enabled, the notebook uses increased power while it is shut down Description Shows if a user password is set Shows ...
... date, or time changes Restores default settings, and remains in LAN provides diskless boot from time to time provide updates to the notebook's BIOS Use e-DiagTools for Windows to download and install these BIOS updates as needed (page 2-61). Service Manual Troubleshooting and Diagnostics 3-35 CD/DVD 4. System ... is connected Enables BIOS support for USB mouse, keyboard, and floppy drive during startup Lets the notebook be turned on via the LAN port If this option is enabled, the notebook uses increased power while it is shut down Description Shows if a user password is set Shows ...
Maintenance and Service Guide
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...are cosmetically perfect. We expect that over time the industry will continue to produce displays with the customer should consider switching to a notebook with cosmetic-based complaints that cosmetic variations might also exist on the replacement display, and might require the customer to use a work... tool for cosmetic quality of TFT displays HP does not warrant that if the customer uses the unit predominately in DOS, in Windows, or in some other application or combination of cosmetic imperfections in this guideline that are reasonable and appropriate for replacement, make the...
...are cosmetically perfect. We expect that over time the industry will continue to produce displays with the customer should consider switching to a notebook with cosmetic-based complaints that cosmetic variations might also exist on the replacement display, and might require the customer to use a work... tool for cosmetic quality of TFT displays HP does not warrant that if the customer uses the unit predominately in DOS, in Windows, or in some other application or combination of cosmetic imperfections in this guideline that are reasonable and appropriate for replacement, make the...
