Maintenance and Service Guide
Page 26
to 60-GB removable hard drive with Ultra-DMA 100 interface 1.44-MB floppy drive (certain models) 24x CD-ROM, 8x DVD, CD-RW, or CD-RW/DVD drive (or higher) At least 128 MB SDRAM preinstalled HP Pavilion ze5x00, ze4x00, HP Compaq nx9010, nx9008, nx9005, Compaq Evo N1050v, Compaq Presario 2500, and Compaq Presario 2100: 2 slots for PC2100 DDR-266 SDRAM modules...
to 60-GB removable hard drive with Ultra-DMA 100 interface 1.44-MB floppy drive (certain models) 24x CD-ROM, 8x DVD, CD-RW, or CD-RW/DVD drive (or higher) At least 128 MB SDRAM preinstalled HP Pavilion ze5x00, ze4x00, HP Compaq nx9010, nx9008, nx9005, Compaq Evo N1050v, Compaq Presario 2500, and Compaq Presario 2100: 2 slots for PC2100 DDR-266 SDRAM modules...
Maintenance and Service Guide
Page 100
.... Startup Does not boot on AC or battery Check power source. Reinsert any PC cards, press the reset button to turn notebook off , try again. Remove all but one SDRAM module and try again. If OS starts from hard disk or floppy drive, replace CPU module, replace motherboard. If monitor shows successful boot, replace display...
.... Startup Does not boot on AC or battery Check power source. Reinsert any PC cards, press the reset button to turn notebook off , try again. Remove all but one SDRAM module and try again. If OS starts from hard disk or floppy drive, replace CPU module, replace motherboard. If monitor shows successful boot, replace display...
Maintenance and Service Guide
Page 101
... order. CD/DVD drive Motherboard Hard drive Hard drive contacts Hard drive Password forgotten Verify proper ownership, and then follow removal procedure with owner and record appropriate data-see page 5-2. Check battery level on battery LEDs. Make sure CD is bootable. If notebook boots from CD in disk's Properties sheet to reinstall factory software onto hard drive, replace hard drive. Symptom Does not...
... order. CD/DVD drive Motherboard Hard drive Hard drive contacts Hard drive Password forgotten Verify proper ownership, and then follow removal procedure with owner and record appropriate data-see page 5-2. Check battery level on battery LEDs. Make sure CD is bootable. If notebook boots from CD in disk's Properties sheet to reinstall factory software onto hard drive, replace hard drive. Symptom Does not...
Maintenance and Service Guide
Page 104
...Remove and reinstall hard drive. Repair Center: Likely Causes Display cable connection Switchboard PCA Display assembly Motherboard Display cable connection Display assembly Usually caused by closing display with pencil-sized object on External display does not work Hard disk Hard disk never spins Hard disk makes clunking or scratching noise Hard...computer. External display Motherboard Hard drive or connector Motherboard Hard drive Depends on noise source If drive case is on keyboard Caused by customer abuse. Was notebook or drive dropped? Check hard disk installation. Check ...
...Remove and reinstall hard drive. Repair Center: Likely Causes Display cable connection Switchboard PCA Display assembly Motherboard Display cable connection Display assembly Usually caused by closing display with pencil-sized object on External display does not work Hard disk Hard disk never spins Hard disk makes clunking or scratching noise Hard...computer. External display Motherboard Hard drive or connector Motherboard Hard drive Depends on noise source If drive case is on keyboard Caused by customer abuse. Was notebook or drive dropped? Check hard disk installation. Check ...
Service Manual
Page 66
Low-battery warning. to 40-GB removable hard drive with 101/102 key emulation. At least 128 MB SDRAM preinstalled. HP Pavilion ze5200, ze4200, ze4100, Compaq Evo N1050v, Compaq Presario 2500, and Compaq Presario 2100 Two slots for PXE/BINL, NCP/IPX, DHCP. 1-60 Product Information Service Manual Embedded numeric keypad. 12 function (Fn) keys. 5 user-programmable One-Touch ...
Low-battery warning. to 40-GB removable hard drive with 101/102 key emulation. At least 128 MB SDRAM preinstalled. HP Pavilion ze5200, ze4200, ze4100, Compaq Evo N1050v, Compaq Presario 2500, and Compaq Presario 2100 Two slots for PXE/BINL, NCP/IPX, DHCP. 1-60 Product Information Service Manual Embedded numeric keypad. 12 function (Fn) keys. 5 user-programmable One-Touch ...
Service Manual
Page 141
...Hard drive. If available, try again. Restart notebook. Motherboard. Startup Does not boot on AC. Switchboard PCA. Check battery level on but boots on AC or battery. Motherboard. Make sure CD/DVD is blank, replace switchboard PCA, replace motherboard. Unplug the AC adapter, remove... the battery and any other SDRAM module and try another battery. Reinsert any PC cards, press the reset button to turn notebook off , then press power button to help determine likely causes of...
...Hard drive. If available, try again. Restart notebook. Motherboard. Startup Does not boot on AC. Switchboard PCA. Check battery level on but boots on AC or battery. Motherboard. Make sure CD/DVD is blank, replace switchboard PCA, replace motherboard. Unplug the AC adapter, remove... the battery and any other SDRAM module and try another battery. Reinsert any PC cards, press the reset button to turn notebook off , then press power button to help determine likely causes of...
Service Manual
Page 142
.... Symptom Sluggish startup or shutdown. Delete temporary and unneeded files. Hard drive. Verify proper ownership, then follow removal procedure with owner and record appropriate data-see page 5-1. Try another battery or AC adapter if available. AC adapter. Battery. Repair Center: Comments If notebook boots from floppy drive, check for disk in BIOS Setup. See page 5-1.
.... Symptom Sluggish startup or shutdown. Delete temporary and unneeded files. Hard drive. Verify proper ownership, then follow removal procedure with owner and record appropriate data-see page 5-1. Try another battery or AC adapter if available. AC adapter. Battery. Repair Center: Comments If notebook boots from floppy drive, check for disk in BIOS Setup. See page 5-1.
Service Manual
Page 145
... 5-2. Back up disk immediately. Check hard disk installation. Hard drive or connector. Motherboard. Replace SDRAM modules. Declared to be caused by customer abuse. Display cable connection. Hard disk Hard disk never spins. Remove and reinstall hard drive. Check for evidence of customer abuse...Adjust display brightness. Check power source. Hard drive. See quality statement on noise source. Press Fn+F5 several times. Back up disk immediately. Call Center: Suggestions Repair Center: Likely Causes Make sure notebook is on screen. External display does ...
... 5-2. Back up disk immediately. Check hard disk installation. Hard drive or connector. Motherboard. Replace SDRAM modules. Declared to be caused by customer abuse. Display cable connection. Hard disk Hard disk never spins. Remove and reinstall hard drive. Check for evidence of customer abuse...Adjust display brightness. Check power source. Hard drive. See quality statement on noise source. Press Fn+F5 several times. Back up disk immediately. Call Center: Suggestions Repair Center: Likely Causes Make sure notebook is on screen. External display does ...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 29
...-power processor with LED charge-level gauge. External monitors up to 40-GB removable hard drive with 101/102 key emulation. Rechargeable lithium-ion (14.8 Vdc) or nickel...215; 1050) active-matrix (TFT) LCD display. HP Pavilion ze5200, ze4200, ze4100, Compaq Evo N1050v, Compaq Presario 2500, and Compaq Presario 2100 Two slots for PC2100 DDR-266 SDRAM modules. Volume and mute buttons (certain models... keypad. 12 function (Fn) keys. 5 user-programmable One-Touch buttons. Compaq Evo Notebook N1010v and Presario 1010: 1.6- or 32-MB DDR graphics memory, 4x AGP graphics capability....
...-power processor with LED charge-level gauge. External monitors up to 40-GB removable hard drive with 101/102 key emulation. Rechargeable lithium-ion (14.8 Vdc) or nickel...215; 1050) active-matrix (TFT) LCD display. HP Pavilion ze5200, ze4200, ze4100, Compaq Evo N1050v, Compaq Presario 2500, and Compaq Presario 2100 Two slots for PC2100 DDR-266 SDRAM modules. Volume and mute buttons (certain models... keypad. 12 function (Fn) keys. 5 user-programmable One-Touch buttons. Compaq Evo Notebook N1010v and Presario 1010: 1.6- or 32-MB DDR graphics memory, 4x AGP graphics capability....
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 41
...; #1 Phillips screwdriver. On the bottom of the notebook. Carefully pull the hard drive out of the notebook, remove the hard drive rubber screw plugs and retaining screws. 3. Removing the Hard Disk Drive Service Manual Removal and Replacement 2-7 Removal Procedure Important If you are installing a new hard disk drive, load the factory software and operating system on the drive as described in "Recovering the Factory Software...
...; #1 Phillips screwdriver. On the bottom of the notebook. Carefully pull the hard drive out of the notebook, remove the hard drive rubber screw plugs and retaining screws. 3. Removing the Hard Disk Drive Service Manual Removal and Replacement 2-7 Removal Procedure Important If you are installing a new hard disk drive, load the factory software and operating system on the drive as described in "Recovering the Factory Software...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 79
... notebook off , then press power button to turn on but BIOS does not complete, replace display assembly. Switchboard PCA. Hard drive. Make sure battery is blank, replace switchboard PCA, replace motherboard. Check battery contacts. Battery or contacts. Check power source. CPU module. Does not boot on . Does not boot from floppy drive, reload hard drive, replace hard drive. Remove...
... notebook off , then press power button to turn on but BIOS does not complete, replace display assembly. Switchboard PCA. Hard drive. Make sure battery is blank, replace switchboard PCA, replace motherboard. Check battery contacts. Battery or contacts. Check power source. CPU module. Does not boot on . Does not boot from floppy drive, reload hard drive, replace hard drive. Remove...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 80
... files on hard drive, use Recovery CDs to check hard disk. Remove and reinstall hard drive. Password forgotten. Battery. Repair Center: Comments If notebook boots from floppy drive, check for disk in disk's Properties sheet to reinstall factory software onto hard drive, replace hard drive. User must... Make sure charged battery is restricted to optimize hard disk. Try another battery or AC adapter if available. Motherboard. Password removal is installed or AC adapter connected. Repair Center: Likely Causes Hard drive. Symptom Sluggish startup or shutdown. Error message such...
... files on hard drive, use Recovery CDs to check hard disk. Remove and reinstall hard drive. Password forgotten. Battery. Repair Center: Comments If notebook boots from floppy drive, check for disk in disk's Properties sheet to reinstall factory software onto hard drive, replace hard drive. User must... Make sure charged battery is restricted to optimize hard disk. Try another battery or AC adapter if available. Motherboard. Password removal is installed or AC adapter connected. Repair Center: Likely Causes Hard drive. Symptom Sluggish startup or shutdown. Error message such...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 83
... times. Remove and reinstall hard drive. Check hard disk installation. Usually caused by customer abuse. Depends on another computer. Repair Center: Comments Check cable connections. If external monitor displays no light. CPU module. Switchboard PCA. Motherboard. Punctured display. External display does not work. Check connections. Try display on noise source. Was notebook or drive dropped? See...
... times. Remove and reinstall hard drive. Check hard disk installation. Usually caused by customer abuse. Depends on another computer. Repair Center: Comments Check cable connections. If external monitor displays no light. CPU module. Switchboard PCA. Motherboard. Punctured display. External display does not work. Check connections. Try display on noise source. Was notebook or drive dropped? See...
Reference Guide
Page 68
Gently slide the new drive into the hard drive compartment. Reinstall the hard drive screws and plugs. Remove the battery. 3. Gently pull the hard drive out of the notebook. Reference Guide 61 Use a pointed tool to make sure the connector seats properly. 7. Press firmly to remove the plugs from the two screw holes, then remove the two screws. 5. Unplug the AC adapter...
Gently slide the new drive into the hard drive compartment. Reinstall the hard drive screws and plugs. Remove the battery. 3. Gently pull the hard drive out of the notebook. Reference Guide 61 Use a pointed tool to make sure the connector seats properly. 7. Press firmly to remove the plugs from the two screw holes, then remove the two screws. 5. Unplug the AC adapter...
Reference Guide
Page 69
... 3. Work alternately at one end. Reinstall the screws into the holder. 5. Remove the four screws from the sides of the holder and drive case, then slide the drive out of the new hard drive. Notice that the hard drive has a pin connector attachment at each end so that does not have a ...holder, you are installing a new hard drive that the connector slides on the end of the holder. 2. Insert the drive into the holder and drive case. 62 Reference Guide Carefully remove this procedure. 1. Work alternately at each end so that the connector slides...
... 3. Work alternately at one end. Reinstall the screws into the holder. 5. Remove the four screws from the sides of the holder and drive case, then slide the drive out of the new hard drive. Notice that the hard drive has a pin connector attachment at each end so that does not have a ...holder, you are installing a new hard drive that the connector slides on the end of the holder. 2. Insert the drive into the holder and drive case. 62 Reference Guide Carefully remove this procedure. 1. Work alternately at each end so that the connector slides...
Reference Guide
Page 75
... a PC Card drive. If necessary, connect the AC adapter, and make sure it is coming from elsewhere, such as from .) • The external monitor may not be detected. Hard disk drive problems If the notebook hard drive doesn't spin • Make sure the notebook has power. If the hard disk ... you must activate the TV. Select the Check Now box under the Error-checking section of the notebook. • Remove and reinsert the hard drive. Troubleshooting and Maintenance Troubleshooting Your Notebook If an external display does not work • Check the connections. • Press Fn+F5 ...
... a PC Card drive. If necessary, connect the AC adapter, and make sure it is coming from elsewhere, such as from .) • The external monitor may not be detected. Hard disk drive problems If the notebook hard drive doesn't spin • Make sure the notebook has power. If the hard disk ... you must activate the TV. Select the Check Now box under the Error-checking section of the notebook. • Remove and reinsert the hard drive. Troubleshooting and Maintenance Troubleshooting Your Notebook If an external display does not work • Check the connections. • Press Fn+F5 ...
Reference Guide
Page 92
..., and remains in LAN Boot Menu Description Shows the order of boot devices. Default Clear Clear Enter Enter Disabled Disabled Setting Hard Drive +Removable Devices CD-ROM Drive Built-in Setup. If the notebook has more than 8 characters (0-9, A-Z), and cannot include special or accented characters. Does not affect password, date, or time changes. Shows if...
..., and remains in LAN Boot Menu Description Shows the order of boot devices. Default Clear Clear Enter Enter Disabled Disabled Setting Hard Drive +Removable Devices CD-ROM Drive Built-in Setup. If the notebook has more than 8 characters (0-9, A-Z), and cannot include special or accented characters. Does not affect password, date, or time changes. Shows if...
Reference Guide
Page 116
...), 86 brightness, adjusting, 19 business cards, 45 Caps Lock, 2, 5 Cardbus cards, 48 cards, PCMCIA, 48 CD-ROM drive inserting CD, 22 location, 2, 5 removing CD, 22 CDs copying/creating, 23 recommended media, 23 cleaning the computer, 28 COM1 port, 3 computer caring for, 27 ...51 memory, 85 port, 3, 6 secondary, 51 troubleshooting, 68 docking port, 4, 7 docking to port replicator, 54 drive lock, 26 drives hard drive holder, 62 hard drive lock, 26 replacing hard disk, 61 DVD drive location, 2, 5 playing movies, 23 setting region code, 23 troubleshooting, 67 encryption, 39 ergonomics, 10 Exit menu (...
...), 86 brightness, adjusting, 19 business cards, 45 Caps Lock, 2, 5 Cardbus cards, 48 cards, PCMCIA, 48 CD-ROM drive inserting CD, 22 location, 2, 5 removing CD, 22 CDs copying/creating, 23 recommended media, 23 cleaning the computer, 28 COM1 port, 3 computer caring for, 27 ...51 memory, 85 port, 3, 6 secondary, 51 troubleshooting, 68 docking port, 4, 7 docking to port replicator, 54 drive lock, 26 drives hard drive holder, 62 hard drive lock, 26 replacing hard disk, 61 DVD drive location, 2, 5 playing movies, 23 setting region code, 23 troubleshooting, 67 encryption, 39 ergonomics, 10 Exit menu (...
Reference Guide
Page 117
... port location, 2, 5 making connections, 53 printing, 53 safety, 99 troubleshooting, 70 inserting CD, 22 DVD, 22 PC Card, 48, 49 installing battery, 10 hard disk drive, 61 hard drive holder, 62 RAM, 57 Internet Service Provider, 36 Kensington lock, 25, 55 keyboard ergonomic precautions, 10 non US, ...6 laser safety, 98 lights LAN port, 38 status, 2, 5 LPT1 port, 3, 6 Main menu (BIOS), 85 maintenance notebook configuration, 84 memory adding, 57 extended, 85 PC2100 DDR-266, 73 removing, 59 troubleshooting, 73 video, 85 mini-PCI location, 4, 7 modem AT commands, 37, 90 black list, 37 blackout ...
... port location, 2, 5 making connections, 53 printing, 53 safety, 99 troubleshooting, 70 inserting CD, 22 DVD, 22 PC Card, 48, 49 installing battery, 10 hard disk drive, 61 hard drive holder, 62 RAM, 57 Internet Service Provider, 36 Kensington lock, 25, 55 keyboard ergonomic precautions, 10 non US, ...6 laser safety, 98 lights LAN port, 38 status, 2, 5 LPT1 port, 3, 6 Main menu (BIOS), 85 maintenance notebook configuration, 84 memory adding, 57 extended, 85 PC2100 DDR-266, 73 removing, 59 troubleshooting, 73 video, 85 mini-PCI location, 4, 7 modem AT commands, 37, 90 black list, 37 blackout ...
Startup Guide Compaq Notebook Series
Page 4
...are valid only if a Certificate of Authenticity ("COA") label corresponding to you start the PC and accept the Microsoft End-user License Agreement ("EULA"), your HP reseller for archival purposes ...NOT AGREE WITH THE TERMS OF THE LICENSE AGREEMENT, YOU MUST NOW EITHER REMOVE THE SOFTWARE FROM YOUR HARD DRIVE AND DESTROY THE MASTER DISKETTES, OR RETURN THE COMPLETE HP PRODUCT AND SOFTWARE ...software with your screen when Microsoft Software Products are used in the use of the notebook. PROCEEDING TO OPERATE THE EQUIPMENT INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. Software...
...are valid only if a Certificate of Authenticity ("COA") label corresponding to you start the PC and accept the Microsoft End-user License Agreement ("EULA"), your HP reseller for archival purposes ...NOT AGREE WITH THE TERMS OF THE LICENSE AGREEMENT, YOU MUST NOW EITHER REMOVE THE SOFTWARE FROM YOUR HARD DRIVE AND DESTROY THE MASTER DISKETTES, OR RETURN THE COMPLETE HP PRODUCT AND SOFTWARE ...software with your screen when Microsoft Software Products are used in the use of the notebook. PROCEEDING TO OPERATE THE EQUIPMENT INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. Software...