Presario 1245 Series Maintenance and Service Guide
Page 88
... format error 2. Replace the hard drive. 1782-Hard Drive Controller Probable Cause Recommended Action Hard drive controller failure 1. Memory test data error 2. XX000YZZ 201-Memory Error Probable Cause Recommended Action RAM failure 1. Run Computer Checkup (TEST). 2. Check and/or replace cables. 3. then, turn on the computer. Maintenance & Service Guide Presario 1200 Series Model: 1245 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations...
... format error 2. Replace the hard drive. 1782-Hard Drive Controller Probable Cause Recommended Action Hard drive controller failure 1. Memory test data error 2. XX000YZZ 201-Memory Error Probable Cause Recommended Action RAM failure 1. Run Computer Checkup (TEST). 2. Check and/or replace cables. 3. then, turn on the computer. Maintenance & Service Guide Presario 1200 Series Model: 1245 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations...
Presario 1245 Series Maintenance and Service Guide
Page 92
Maintenance & Service Guide Presario 1200 Series Models: 1245 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. The following steps apply to error codes 501-xx through 2456-xx: 2403- Run the Configuration and Diagnostics Utilities. 103-xx DMA page registers test failed 104-xx Interrupt controller master...
Maintenance & Service Guide Presario 1200 Series Models: 1245 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. The following steps apply to error codes 501-xx through 2456-xx: 2403- Run the Configuration and Diagnostics Utilities. 103-xx DMA page registers test failed 104-xx Interrupt controller master...
Presario 1245 Series Maintenance and Service Guide
Page 94
... a software application, check the documentation provided with a fully charged battery pack. Problem CD drive cannot read a compact disc. Remove the CD. FORMAT A: Use the type of the following: q Connect the computer to an external power source to -date backup of these displays indicates that the monitor is incorrect. Display has overheated. Internal display is not enabled. panel do any key or touch the Power Management due to internal display, which is always at all cables are properly and securely connected. Replace...
... a software application, check the documentation provided with a fully charged battery pack. Problem CD drive cannot read a compact disc. Remove the CD. FORMAT A: Use the type of the following: q Connect the computer to an external power source to -date backup of these displays indicates that the monitor is incorrect. Display has overheated. Internal display is not enabled. panel do any key or touch the Power Management due to internal display, which is always at all cables are properly and securely connected. Replace...
Presario 1245 Series Maintenance and Service Guide
Page 95
... Touch Pad. Device driver is empty. PC Card drivers are not installed. Double-click the PC Card icon in Windows. then, enable PC Card sound effects. orientation. Modem network PC Card does not work . Hard drives on and set the printer to install the correct printer driver. Solution(s) Insert battery or connect an external power source. System initiated Hibernation due to verify COM port. Turn on line. The device drivers for a list of your Compaqauthorized service provider for instructions. Maintenance & Service Guide Presario 1200 Series Model...
... Touch Pad. Device driver is empty. PC Card drivers are not installed. Double-click the PC Card icon in Windows. then, enable PC Card sound effects. orientation. Modem network PC Card does not work . Hard drives on and set the printer to install the correct printer driver. Solution(s) Insert battery or connect an external power source. System initiated Hibernation due to verify COM port. Turn on line. The device drivers for a list of your Compaqauthorized service provider for instructions. Maintenance & Service Guide Presario 1200 Series Model...
Presario Select 1200 and 1600 Series Maintenance and Service Guide
Page 19
... prior to Sleep if on a network, it's recommended that monitors Sleep), and modem use , you 're on AC power) Manual - While in the tables. Unsaved information will perform a save to the setting for System.) IMPORTANT: If you can change the following : q Power conservation settings q Hardware configuration q Software applications q Installed options q Display brightness q Hard drive usage q Power button q Changes in operating temperature q Type and number of installed PC Cards For more than turning it shuts down the power button for 4 seconds Servicing Your Computer...
... prior to Sleep if on a network, it's recommended that monitors Sleep), and modem use , you 're on AC power) Manual - While in the tables. Unsaved information will perform a save to the setting for System.) IMPORTANT: If you can change the following : q Power conservation settings q Hardware configuration q Software applications q Installed options q Display brightness q Hard drive usage q Power button q Changes in operating temperature q Type and number of installed PC Cards For more than turning it shuts down the power button for 4 seconds Servicing Your Computer...
Presario Select 1200 and 1600 Series Maintenance and Service Guide
Page 21
... set. Reconnect the keyboard with the computer off the computer, then turn on the computer. Probable Cause Hard drive controller failure 2. Maintenance & Service Guide Presario Series Models : 1270, 1670, and 1675 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Power-On Self Test (POST) Running POST To run POST, or error messages, refer to the Troubleshooting tables. Replace the memory modules. 2. Check and/or replace cables...
... set. Reconnect the keyboard with the computer off the computer, then turn on the computer. Probable Cause Hard drive controller failure 2. Maintenance & Service Guide Presario Series Models : 1270, 1670, and 1675 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Power-On Self Test (POST) Running POST To run POST, or error messages, refer to the Troubleshooting tables. Replace the memory modules. 2. Check and/or replace cables...
Presario Select 1200 Series Maintenance and Service Guide
Page 12
... less than turning it enters Hibernation your computer will automatically go to IMPORTANT: Never. Hibernation - While in Sleep mode, your computer will display a progress screen, as the following: q Power conservation settings q Hardware configuration q Software applications q Installed options q Display brightness q Hard drive usage q Power button q Changes in operating temperature q Type and number of installed PC Cards For more than an hour. Hibernation can be a routine power saving event, or can change the following settings: q the System goes to reboot. As it...
... less than turning it enters Hibernation your computer will automatically go to IMPORTANT: Never. Hibernation - While in Sleep mode, your computer will display a progress screen, as the following: q Power conservation settings q Hardware configuration q Software applications q Installed options q Display brightness q Hard drive usage q Power button q Changes in operating temperature q Type and number of installed PC Cards For more than an hour. Hibernation can be a routine power saving event, or can change the following settings: q the System goes to reboot. As it...
Presario Select 1200 Series Maintenance and Service Guide
Page 13
...basic steps in the order listed. Presario 1200 Series Models: 1234, 1235, 1236, 1237, 1238, 1240, 1242, 1250, and 1252 Before You Begin Specifications Parts Catalog Removal Sequence Troubleshooting Battery Operations Product Description Pin Assignments Index Troubleshooting Preliminary Steps Clearing the PowerOn Password Power-On Self Test (POST) Compaq Diagnostics Diagnostic Error Codes Troubleshooting Without Diagnostics Solving Minor Problems Contacting Compaq Support This section covers troubleshooting information for the Compaq Presario 1200 Series Portable Computers. Rerun...
...basic steps in the order listed. Presario 1200 Series Models: 1234, 1235, 1236, 1237, 1238, 1240, 1242, 1250, and 1252 Before You Begin Specifications Parts Catalog Removal Sequence Troubleshooting Battery Operations Product Description Pin Assignments Index Troubleshooting Preliminary Steps Clearing the PowerOn Password Power-On Self Test (POST) Compaq Diagnostics Diagnostic Error Codes Troubleshooting Without Diagnostics Solving Minor Problems Contacting Compaq Support This section covers troubleshooting information for the Compaq Presario 1200 Series Portable Computers. Rerun...
Presario Select 1200 Series Maintenance and Service Guide
Page 15
... run POST, or if the display is installed in the tables for a list of POST test. Replace the memory modules. 2. Hard drive format error 2. Replace the TouchPad or mouse. 3. Replace the hard drive. 1. If POST detects errors, the errors are not depressed during POST. 2. functioning Probable Cause DMA, timers, etc. Ensure the keys are indicated by screen and/or audible messages. POST has run successfully and boots from the hard drive (or from a bootable diskette...
... run POST, or if the display is installed in the tables for a list of POST test. Replace the memory modules. 2. Hard drive format error 2. Replace the TouchPad or mouse. 3. Replace the hard drive. 1. If POST detects errors, the errors are not depressed during POST. 2. functioning Probable Cause DMA, timers, etc. Ensure the keys are indicated by screen and/or audible messages. POST has run successfully and boots from the hard drive (or from a bootable diskette...
Presario Select 1200 Series Maintenance and Service Guide
Page 16
... internal LCD display. CD Drive Test Error Codes 3301-xx CD drive read /compare test failed Hard drive random seek test failed 1. Verify that drivers are connected. 3. Presario 1200 Series Models: 1234, 1235, 1236, 1237, 1238, 1240, 1242, 1250, and 1252 Before You Begin Specifications Parts Catalog Removal Sequence Troubleshooting Battery Operations Product Description Pin Assignments Index Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. Replace the system board...
... internal LCD display. CD Drive Test Error Codes 3301-xx CD drive read /compare test failed Hard drive random seek test failed 1. Verify that drivers are connected. 3. Presario 1200 Series Models: 1234, 1235, 1236, 1237, 1238, 1240, 1242, 1250, and 1252 Before You Begin Specifications Parts Catalog Removal Sequence Troubleshooting Battery Operations Product Description Pin Assignments Index Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. Replace the system board...
Presario Select 1200 Series Maintenance and Service Guide
Page 20
... cable connections Defective display cable. Ghost bars extending from it . Common characteristic of the display panel do any key or touch the Touch Pad. Change the background colors. 2. Adjust the Contrast of the display panel. This failure occurs in drive A. Hard drive error occurs. Hard drive does not work. Hard drive has bad sectors or has failed. Turn off the monitor. 2. Solving Hardware Installation Problems Problem Probable Cause Solutions(s) A new device is not recognized as Cable(s) of new external part of Memory" message is being used. Turn...
... cable connections Defective display cable. Ghost bars extending from it . Common characteristic of the display panel do any key or touch the Touch Pad. Change the background colors. 2. Adjust the Contrast of the display panel. This failure occurs in drive A. Hard drive error occurs. Hard drive does not work. Hard drive has bad sectors or has failed. Turn off the monitor. 2. Solving Hardware Installation Problems Problem Probable Cause Solutions(s) A new device is not recognized as Cable(s) of new external part of Memory" message is being used. Turn...
Presario Select 1200 Series Maintenance and Service Guide
Page 21
... and set up properly. Check and secure telephone connection. Verify telephone connection. Flash memory cards require the Microsoft FlashFile System to the appropriate external connector. Double-click My Computer to verify the drive letter assigned to the network. Solving Printer Problems Probable Cause The signal cable may not be loaded (turned on the computer. Install the device driver and add to verify COM port. Defective system board. Maintenance & Service Guide Presario 1200 Series Models...
... and set up properly. Check and secure telephone connection. Verify telephone connection. Flash memory cards require the Microsoft FlashFile System to the appropriate external connector. Double-click My Computer to verify the drive letter assigned to the network. Solving Printer Problems Probable Cause The signal cable may not be loaded (turned on the computer. Install the device driver and add to verify COM port. Defective system board. Maintenance & Service Guide Presario 1200 Series Models...
Presario Select 1230 Series Maintenance and Service Guide
Page 5
... actions in the Sections on POST and Diagnostic Error Codes perform them in the order listed. Maintenance & Service Guide Presario 1200 Series Models: 1230 and 1232 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Troubleshooting Preliminary Steps This section covers troubleshooting information for the Clearing the Power-On Compaq Presario 1200 Series Portable Computers. Once the problem is solved, do not complete the remaining recommended...
... actions in the Sections on POST and Diagnostic Error Codes perform them in the order listed. Maintenance & Service Guide Presario 1200 Series Models: 1230 and 1232 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Troubleshooting Preliminary Steps This section covers troubleshooting information for the Clearing the Power-On Compaq Presario 1200 Series Portable Computers. Once the problem is solved, do not complete the remaining recommended...
Presario Select 1230 Series Maintenance and Service Guide
Page 8
... for PnP BIOS Motherboard resources Cyrix Cx5520 PCI to ISA bridge Motherboard resources Graphics Controller Graphics Controller Graphics Controller Compaq PCI to USB Open Host Controller Motherboard resources Display (Information not available) 12.1" (Diagonal) HPA Display U.S. Maintenance & Service Guide Presario 1200 Series Models: 1230 and 1232 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Specifications This chapter covers the following...
... for PnP BIOS Motherboard resources Cyrix Cx5520 PCI to ISA bridge Motherboard resources Graphics Controller Graphics Controller Graphics Controller Compaq PCI to USB Open Host Controller Motherboard resources Display (Information not available) 12.1" (Diagonal) HPA Display U.S. Maintenance & Service Guide Presario 1200 Series Models: 1230 and 1232 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Specifications This chapter covers the following...
Presario Select 1230 Series Maintenance and Service Guide
Page 17
...sleep, Hibernation and Sleep. While in Sleep mode, your computer will automatically go into Off mode. Hibernation can be a routine power saving event, or can set System Standby to IMPORTANT: Never. Mode Sleep Hibernate To Initiate Manual keys combination - If it completely off . is active. Maintenance & Service Guide Presario 1200 Series Models: 1230 and 1232 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Power Management for Windows...
...sleep, Hibernation and Sleep. While in Sleep mode, your computer will automatically go into Off mode. Hibernation can be a routine power saving event, or can set System Standby to IMPORTANT: Never. Mode Sleep Hibernate To Initiate Manual keys combination - If it completely off . is active. Maintenance & Service Guide Presario 1200 Series Models: 1230 and 1232 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Power Management for Windows...
Presario Select 1230 Series Maintenance and Service Guide
Page 18
... Disabled Sleep Sleep is a power conservation mode that performs the following power management features are four categories of power the computer uses. Hibernation is accessed again. q Can be manually put in operating temperature q Type and number of installed PC Cards For more information on increasing battery pack operating time, conditioning the battery pack, and disposing of time. These settings control the power conservation rate and the timeout values for various system components. Maintenance & Service Guide Presario 1200 Series Models: 1230...
... Disabled Sleep Sleep is a power conservation mode that performs the following power management features are four categories of power the computer uses. Hibernation is accessed again. q Can be manually put in operating temperature q Type and number of installed PC Cards For more information on increasing battery pack operating time, conditioning the battery pack, and disposing of time. These settings control the power conservation rate and the timeout values for various system components. Maintenance & Service Guide Presario 1200 Series Models: 1230...
Presario Select 1230 Series Maintenance and Service Guide
Page 20
.... 605-Diskette Drive Error Recommended Action Run Computer Setup. 1780-Primary Hard Drive 0 Failure Recommended Action 1. Check and/or replace cables. Replace the hard drive. 1782-Hard Drive Controller Recommended Action 1. Reconnect the keyboard with the computer off the computer, then turn on the computer. Maintenance & Service Guide Presario 1200 Series Models: 1230 and 1232 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Power-On Self Test...
.... 605-Diskette Drive Error Recommended Action Run Computer Setup. 1780-Primary Hard Drive 0 Failure Recommended Action 1. Check and/or replace cables. Replace the hard drive. 1782-Hard Drive Controller Recommended Action 1. Reconnect the keyboard with the computer off the computer, then turn on the computer. Maintenance & Service Guide Presario 1200 Series Models: 1230 and 1232 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Power-On Self Test...
Presario Select 1230 Series Maintenance and Service Guide
Page 24
... Maintenance & Service Guide Presario 1200 Series Models: 1230 and 1232 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. Replace the system board and retest. 604-xx Diskette random read , compare test failed 1. Run the Configuration and Diagnostics Utilities. Replace the system board and retest. Diskette Drive...
... Maintenance & Service Guide Presario 1200 Series Models: 1230 and 1232 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. Replace the system board and retest. 604-xx Diskette random read , compare test failed 1. Run the Configuration and Diagnostics Utilities. Replace the system board and retest. Diskette Drive...
Presario Select 1230 Series Maintenance and Service Guide
Page 26
... from the computer to external monitor. Turn off the computer. 3. it is dead. Problem Battery charge does not last as long as expected. Problem CD drive cannot read a diskette. Check the drive letter in drive A. At the system prompt, enter Cannot boot from the Compaq Diagnostics diskette. Turn off and unplug the computer, remove the battery pack, and remove and then reinstall the hard drive. Maintenance & Service Guide Presario 1200 Series Models: 1230 and 1232 | Home...
... from the computer to external monitor. Turn off the computer. 3. it is dead. Problem Battery charge does not last as long as expected. Problem CD drive cannot read a diskette. Check the drive letter in drive A. At the system prompt, enter Cannot boot from the Compaq Diagnostics diskette. Turn off and unplug the computer, remove the battery pack, and remove and then reinstall the hard drive. Maintenance & Service Guide Presario 1200 Series Models: 1230 and 1232 | Home...
Presario Select 1230 Series Maintenance and Service Guide
Page 27
... flash mass storage cards require the PC Card ATA driver to automatically activate the mouse device driver each time computer is not connected properly. External mouse does not work . Touch Pad board. Maintenance & Service Guide Presario 1200 Series Models: 1230 and 1232 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Solving PC Card Problems Some common causes and solutions for installation instructions. PC Card modem, fax, or network...
... flash mass storage cards require the PC Card ATA driver to automatically activate the mouse device driver each time computer is not connected properly. External mouse does not work . Touch Pad board. Maintenance & Service Guide Presario 1200 Series Models: 1230 and 1232 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Solving PC Card Problems Some common causes and solutions for installation instructions. PC Card modem, fax, or network...
