Worldwide Limited Warranty and Technical Support - (1 Year)
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... and network configuration. Interpreting system error messages. Isolating system problems to software usage problems. Obtaining HP Care Pack information or updates for your product that all countries. For information on availability of additional support and service coverage for software supplied or purchased with HP Hardware Products (how-to , first steps, and prerequisites). Setting up and configuring the software and options supplied...
... and network configuration. Interpreting system error messages. Isolating system problems to software usage problems. Obtaining HP Care Pack information or updates for your product that all countries. For information on availability of additional support and service coverage for software supplied or purchased with HP Hardware Products (how-to , first steps, and prerequisites). Setting up and configuring the software and options supplied...
Compaq 320, 321, 420, 421, 620, 621 Notebook PCs and HP 420, 620 Notebook PCs - Maintenance and Service Guide
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... Windows 7 operating system DVD and the Driver Recovery disc (both purchased separately). NOTE: Windows includes the User Account Control feature to improve the security of the Windows partition and the HP Recovery partition. All files you have created and any software installed on the computer are listed, restart the computer, and then press f8 before the Windows operating system loads. 4. To check for the Windows partition, select Start > Computer. Select Repair your information using Startup Repair...
... Windows 7 operating system DVD and the Driver Recovery disc (both purchased separately). NOTE: Windows includes the User Account Control feature to improve the security of the Windows partition and the HP Recovery partition. All files you have created and any software installed on the computer are listed, restart the computer, and then press f8 before the Windows operating system loads. 4. To check for the Windows partition, select Start > Computer. Select Repair your information using Startup Repair...
Compaq 320, 321, 420, 421, 620, 621 Notebook PCs and HP 420, 620 Notebook PCs - Maintenance and Service Guide
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... prompted for your permission or password for these steps: CAUTION: Using Startup Repair completely erases hard drive contents and reformats the hard drive. Using f11 CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. Software not installed at the factory. If possible, back up all personal files. 2. Follow the on -screen instructions. To recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc (both purchased separately). If...
... prompted for your permission or password for these steps: CAUTION: Using Startup Repair completely erases hard drive contents and reformats the hard drive. Using f11 CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. Software not installed at the factory. If possible, back up all personal files. 2. Follow the on -screen instructions. To recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc (both purchased separately). If...
Compaq 320, 321, 420, 421, 620, 621 Notebook PCs and HP 420, 620 Notebook PCs - Maintenance and Service Guide
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... boot order 107, 115 built-in device ambient light sensor 109 audio device 109 bay device 109 Bluetooth device 109 fingerprint reader 109 integrated camera 109 internal speakers 109 microphone 109 modem 109 Network Interface Controller (LAN) 109 options 109 power monitor circuit 109 Wake on LAN 109 wireless button 109 WLAN device 109 WWAN device 109 buttons power 11 C Cable Kit contents 31 spare part number 31 cables, service considerations 43 caps lock light, identifying 10 chipset, product description 2 components additional hardware 20...
... boot order 107, 115 built-in device ambient light sensor 109 audio device 109 bay device 109 Bluetooth device 109 fingerprint reader 109 integrated camera 109 internal speakers 109 microphone 109 modem 109 Network Interface Controller (LAN) 109 options 109 power monitor circuit 109 Wake on LAN 109 wireless button 109 WLAN device 109 WWAN device 109 buttons power 11 C Cable Kit contents 31 spare part number 31 cables, service considerations 43 caps lock light, identifying 10 chipset, product description 2 components additional hardware 20...
Compaq 320, 321, 420, 421, 620, 621 Notebook PCs and HP 420, 620 Notebook PCs - Maintenance and Service Guide
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... keys esc 12, 13 fn 12, 13 function 12, 13 keypad 12, 13 wireless 12, 13 L language, changing in Computer Setup 107 latches, battery release 16 LCD Cable contents 32 spare part number 32 legacy support, USB 103, 107, 111, 115 lights caps lock 10 optical drive 14 power 10 webcam 17 wireless 10 M main battery cable removal 96 mass storage devices, spare part numbers 33 memory module product description 2 removal 55 spare part numbers 26, 55 microphone (audio-in) jack identifying...
... keys esc 12, 13 fn 12, 13 function 12, 13 keypad 12, 13 wireless 12, 13 L language, changing in Computer Setup 107 latches, battery release 16 LCD Cable contents 32 spare part number 32 legacy support, USB 103, 107, 111, 115 lights caps lock 10 optical drive 14 power 10 webcam 17 wireless 10 M main battery cable removal 96 mass storage devices, spare part numbers 33 memory module product description 2 removal 55 spare part numbers 26, 55 microphone (audio-in) jack identifying...
Compaq 320, 321, 420, 421, 620, 621 Notebook PCs and HP 420, 620 Notebook PCs - Maintenance and Service Guide
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... TouchPad button 9 TouchPad scroll zone 9 TouchPad, identifying 9 transporting guidelines 45 webcam module spare part number 29 webcam, identifying 17 Windows 7 operating system DVD 127 Windows Backup utility 132, 133 Windows recovery 126, 129, 133 Windows Vista operating system DVD 131 wireless antenna, disconnecting 58 wireless light, identifying 10 wireless, product description 4 WLAN antennas, identifying 19 WLAN module removal 57 spare part numbers 26, 57 workstation guidelines 45 WWAN antennas, identifying 19 U Unified Extensible Firmware Interface (UEFI) mode 108 USB board spare part...
... TouchPad button 9 TouchPad scroll zone 9 TouchPad, identifying 9 transporting guidelines 45 webcam module spare part number 29 webcam, identifying 17 Windows 7 operating system DVD 127 Windows Backup utility 132, 133 Windows recovery 126, 129, 133 Windows Vista operating system DVD 131 wireless antenna, disconnecting 58 wireless light, identifying 10 wireless, product description 4 WLAN antennas, identifying 19 WLAN module removal 57 spare part numbers 26, 57 workstation guidelines 45 WWAN antennas, identifying 19 U Unified Extensible Firmware Interface (UEFI) mode 108 USB board spare part...
Notebook PC User Guide - Windows 7
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Upgrading a memory module in the primary memory module slot 96 10 Security ...100 Protecting the computer ...100 Using passwords ...101 Setting passwords in Windows 101 Setting passwords in Computer Setup 101 BIOS administrator password 102 Managing a BIOS administrator password 102 Entering a BIOS administrator password 103 Using Computer Setup DriveLock 103 Setting a DriveLock password 104 Entering a DriveLock password 104 Changing a DriveLock password 104 Removing DriveLock protection 105 Using Computer Setup Auto DriveLock 105 Entering an Automatic DriveLock password 106 ...
Upgrading a memory module in the primary memory module slot 96 10 Security ...100 Protecting the computer ...100 Using passwords ...101 Setting passwords in Windows 101 Setting passwords in Computer Setup 101 BIOS administrator password 102 Managing a BIOS administrator password 102 Entering a BIOS administrator password 103 Using Computer Setup DriveLock 103 Setting a DriveLock password 104 Entering a DriveLock password 104 Changing a DriveLock password 104 Removing DriveLock protection 105 Using Computer Setup Auto DriveLock 105 Entering an Automatic DriveLock password 106 ...
Notebook PC User Guide - Windows 7
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... network connection problem, be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. You may include the term wireless, wireless LAN, WLAN, Wi-Fi, or 802.11. Select Start > Control Panel > System and Security. 2. Identify the WLAN device from other devices. Before working your computer. Use the procedures in Help and Support. 22 Chapter 2 Networking Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Network configuration...
... network connection problem, be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. You may include the term wireless, wireless LAN, WLAN, Wi-Fi, or 802.11. Select Start > Control Panel > System and Security. 2. Identify the WLAN device from other devices. Before working your computer. Use the procedures in Help and Support. 22 Chapter 2 Networking Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Network configuration...
Notebook PC User Guide - Windows 7
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To access Mouse Properties, select Start > Devices and Printers. NOTE: If you are discussed in the following sections. Using the keyboard Using hotkeys Hotkeys are combinations of the fn key (1) and either the esc key (2) or one of the function keys (3). NOTE: Refer to the scroll zone will not activate the scrolling function. Use the TouchPad buttons like the corresponding buttons on the f1 through f12 keys represent the hotkey functions. A wireless Bluetooth mouse can connect an external USB mouse to go...
To access Mouse Properties, select Start > Devices and Printers. NOTE: If you are discussed in the following sections. Using the keyboard Using hotkeys Hotkeys are combinations of the fn key (1) and either the esc key (2) or one of the function keys (3). NOTE: Refer to the scroll zone will not activate the scrolling function. Use the TouchPad buttons like the corresponding buttons on the f1 through f12 keys represent the hotkey functions. A wireless Bluetooth mouse can connect an external USB mouse to go...
Notebook PC User Guide - Windows 7
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...: Windows includes the User Account Control feature to improve the security of your original hard drive image. Select Startup Repair. 5. Follow the on -screen instructions to recover your system settings, your computer (select models only), or your files: ● Windows recovery tools: You can use the f11 recovery tools to recover your computer. Select Start > All Programs > Maintenance > Backup and Restore. 2. If possible, back up ) your information using the Windows 7 operating system DVD and the Driver Recovery disc...
...: Windows includes the User Account Control feature to improve the security of your original hard drive image. Select Startup Repair. 5. Follow the on -screen instructions to recover your system settings, your computer (select models only), or your files: ● Windows recovery tools: You can use the f11 recovery tools to recover your computer. Select Start > All Programs > Maintenance > Backup and Restore. 2. If possible, back up ) your information using the Windows 7 operating system DVD and the Driver Recovery disc...
Notebook PC User Guide - Windows 7
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... System Software Manager or HP Client Manager for Altiris, administrators can also update the system BIOS and device driver software from the HP Web site. With these automated management solutions, you can be used in the correct configuration. Driver versions that each computer is maintained in conjunction with help desk tickets ◦ Remote troubleshooting ◦ Remote problem resolution ◦ Client disaster recovery ● Software and operations management ◦...
... System Software Manager or HP Client Manager for Altiris, administrators can also update the system BIOS and device driver software from the HP Web site. With these automated management solutions, you can be used in the correct configuration. Driver versions that each computer is maintained in conjunction with help desk tickets ◦ Remote troubleshooting ◦ Remote problem resolution ◦ Client disaster recovery ● Software and operations management ◦...
Notebook PC User Guide - Windows 7
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... ExpressCard slot, identifying 9 external audio devices, connecting 44 external drive 78, 85 external monitor port 46 external monitor port, identifying 9 F f11 recovery 122 File menu 126 firewall 19 fn key 31 fn key, identifying 6, 7 function keys, identifying 6, 7, 31 H hard disk drive external 78 installing 80 replacing 79 hard drive external 78, 85 installing 80 replacing 79 hard drive bay, identifying 11 Index 145 optical drive DVD changing region setting 51 copying 52 playing 50, 55 protecting 42 removing 53 writing to a WLAN 19 Connection Manager icon 15 connection, external power...
... ExpressCard slot, identifying 9 external audio devices, connecting 44 external drive 78, 85 external monitor port 46 external monitor port, identifying 9 F f11 recovery 122 File menu 126 firewall 19 fn key 31 fn key, identifying 6, 7 function keys, identifying 6, 7, 31 H hard disk drive external 78 installing 80 replacing 79 hard drive external 78, 85 installing 80 replacing 79 hard drive bay, identifying 11 Index 145 optical drive DVD changing region setting 51 copying 52 playing 50, 55 protecting 42 removing 53 writing to a WLAN 19 Connection Manager icon 15 connection, external power...
Notebook PC User Guide - Windows 7
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... service tag 13 wireless certification 14 WLAN 14 LAN, connecting 30 language, changing in Computer Setup 127 latches, battery release 10 legacy support, USB 124, 128 lights battery 9 caps lock 3 power 4 wireless 4 local area network (LAN) cable required 30 connecting cable 30 logical drive designations 135 low battery level 68 M maintenance Disk Cleanup 77 Disk Defragmenter 77 media controls, hotkeys 36 memory module adding 92 inserting 97 removing 93, 97 replacing 92, 96 upgrading primary 96 memory module compartment, identifying 11 memory, replacing memory modules 92, 96 microphone (audio...
... service tag 13 wireless certification 14 WLAN 14 LAN, connecting 30 language, changing in Computer Setup 127 latches, battery release 10 legacy support, USB 124, 128 lights battery 9 caps lock 3 power 4 wireless 4 local area network (LAN) cable required 30 connecting cable 30 logical drive designations 135 low battery level 68 M maintenance Disk Cleanup 77 Disk Defragmenter 77 media controls, hotkeys 36 memory module adding 92 inserting 97 removing 93, 97 replacing 92, 96 upgrading primary 96 memory module compartment, identifying 11 memory, replacing memory modules 92, 96 microphone (audio...
Notebook PC User Guide - Windows 7
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... security, wireless 18 serial number, computer 13 service tag 13 set security level 131 setup of WLAN 18 setup utility File menu 126 navigating and selecting 124 restoring factory settings 125 Security menu 126 System Configuration menu 127 setup, computer 1 shutdown 73 shutting down 73 Sleep exiting 61 initiating 61 Sleep hotkey 35 slots ExpressCard 9 memory 91 memory module 11 security cable 9 WLAN 11 SoftPaqs, downloading 116, 117 software BIOS update 115 deployment 138 Disk Cleanup 77 Disk Defragmenter 77...
... security, wireless 18 serial number, computer 13 service tag 13 set security level 131 setup of WLAN 18 setup utility File menu 126 navigating and selecting 124 restoring factory settings 125 Security menu 126 System Configuration menu 127 setup, computer 1 shutdown 73 shutting down 73 Sleep exiting 61 initiating 61 Sleep hotkey 35 slots ExpressCard 9 memory 91 memory module 11 security cable 9 WLAN 11 SoftPaqs, downloading 116, 117 software BIOS update 115 deployment 138 Disk Cleanup 77 Disk Defragmenter 77...
Notebook PC User Guide - Windows Vista
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... hard drive. or - Complete the installation by following the on your country or region. 2. NOTE: After a message on the screen reports a successful installation, you may delete the downloaded file from the models listed. 4. Click the option for software and driver downloads, type your operating system. 5. Click your specific product from your Internet browser, go to install the updated driver without downloading the file. - Open your hard drive. When prompted, select a storage location on -screen instructions. The BIOS installation...
... hard drive. or - Complete the installation by following the on your country or region. 2. NOTE: After a message on the screen reports a successful installation, you may delete the downloaded file from the models listed. 4. Click the option for software and driver downloads, type your operating system. 5. Click your specific product from your Internet browser, go to install the updated driver without downloading the file. - Open your hard drive. When prompted, select a storage location on -screen instructions. The BIOS installation...
Notebook PC User Guide - Windows Vista
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... 86 stopping 87 ExpressCard slot, identifying 9 external audio devices, connecting 42 external drive 76, 83 external monitor port 44 external monitor port, identifying 9 F f11 recovery 119 File menu 122 firewall 19 fn key 30 fn key, identifying 6, 7 function keys, identifying 6, 7, 30 H hard disk drive external 76, 83 installing 78 replacing 77 hard drive external 76, 83 installing 78 replacing 77 hard drive bay, identifying 11 hard drive recovery 119 hardware, identifying 1 HDMI port 33 headphone (audio-out) jack 8, 12, 39 headphones 12, 39 Help and Support hotkey 33 Hibernation exiting 59...
... 86 stopping 87 ExpressCard slot, identifying 9 external audio devices, connecting 42 external drive 76, 83 external monitor port 44 external monitor port, identifying 9 F f11 recovery 119 File menu 122 firewall 19 fn key 30 fn key, identifying 6, 7 function keys, identifying 6, 7, 30 H hard disk drive external 76, 83 installing 78 replacing 77 hard drive external 76, 83 installing 78 replacing 77 hard drive bay, identifying 11 hard drive recovery 119 hardware, identifying 1 HDMI port 33 headphone (audio-out) jack 8, 12, 39 headphones 12, 39 Help and Support hotkey 33 Hibernation exiting 59...
Notebook PC User Guide - Windows Vista
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..., changing in Computer Setup 123 latches, battery release 10 legacy support, USB 120, 124 lights battery 9 caps lock 3 power 4 wireless 4 local area network (LAN) cable required 29 connecting cable 29 logical drive designations 131 J jacks audio-in (microphone) 8, 39 audio-out (headphone) 8, 39 RJ-11 (modem) 8 RJ-45 (network) 9 K keyboard hotkeys, identifying 30 keyboard, cleaning 139 keypad, embedded enabling and disabling 36 M maintenance Disk Cleanup 75 Disk Defragmenter 75 media controls, hotkeys 35 memory module adding 90 inserting 95 removing 91, 95 replacing 90, 94 upgrading primary...
..., changing in Computer Setup 123 latches, battery release 10 legacy support, USB 120, 124 lights battery 9 caps lock 3 power 4 wireless 4 local area network (LAN) cable required 29 connecting cable 29 logical drive designations 131 J jacks audio-in (microphone) 8, 39 audio-out (headphone) 8, 39 RJ-11 (modem) 8 RJ-45 (network) 9 K keyboard hotkeys, identifying 30 keyboard, cleaning 139 keypad, embedded enabling and disabling 36 M maintenance Disk Cleanup 75 Disk Defragmenter 75 media controls, hotkeys 35 memory module adding 90 inserting 95 removing 91, 95 replacing 90, 94 upgrading primary...
Notebook PC User Guide - Windows Vista
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..., wireless 18 serial number, computer 13 service tag 13 set security level 127 setup of WLAN 18 setup utility File menu 122 navigating and selecting 120 restoring factory settings 121 Security menu 122 System Configuration menu 123 setup, computer 1 shut down 71 Sleep exiting 58 initiating 58 Sleep hotkey 34 slots ExpressCard 9 memory 89 memory module 11 security cable 9 WLAN 11 SoftPaqs, downloading 114 software BIOS update 113 deployment 134 Disk Cleanup 75 Disk Defragmenter 75 recovery 134 updates 135 updating programs and drivers...
..., wireless 18 serial number, computer 13 service tag 13 set security level 127 setup of WLAN 18 setup utility File menu 122 navigating and selecting 120 restoring factory settings 121 Security menu 122 System Configuration menu 123 setup, computer 1 shut down 71 Sleep exiting 58 initiating 58 Sleep hotkey 34 slots ExpressCard 9 memory 89 memory module 11 security cable 9 WLAN 11 SoftPaqs, downloading 114 software BIOS update 113 deployment 134 Disk Cleanup 75 Disk Defragmenter 75 recovery 134 updates 135 updating programs and drivers...
Notebook PC User Guide - Windows XP
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... open a window containing additional information. 6. or - Then press enter, and follow the instructions provided. Proceed to install the updated driver without downloading the file. - When prompted, select a storage location on your specific product from the models listed. 4. Click Run to step 6. 3. After the file is complete. 116 Chapter 11 Software updates Click the option for software and driver downloads, type your operating system. 5. When the list of the screen. Click your computer model number...
... open a window containing additional information. 6. or - Then press enter, and follow the instructions provided. Proceed to install the updated driver without downloading the file. - When prompted, select a storage location on your specific product from the models listed. 4. Click Run to step 6. 3. After the file is complete. 116 Chapter 11 Software updates Click the option for software and driver downloads, type your operating system. 5. When the list of the screen. Click your computer model number...
Notebook PC User Guide - Windows XP
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... 14 service tag 13 wireless certification 14 WLAN 14 LAN, connecting 29 language, changing in Computer Setup 124 latches, battery release 10 legacy support, USB 121, 125 lights battery 9 caps lock 3 power 4 wireless 4 local area network (LAN) cable required 29 connecting cable 29 logical drive designations 132 low battery level 66 M maintenance Disk Cleanup 74 Disk Defragmenter 74 McAfee Total Protection 106, 107 media controls, hotkeys 35 memory module adding 89 inserting 94 removing 90, 94 replacing 89, 93 upgrading primary 93 memory module...
... 14 service tag 13 wireless certification 14 WLAN 14 LAN, connecting 29 language, changing in Computer Setup 124 latches, battery release 10 legacy support, USB 121, 125 lights battery 9 caps lock 3 power 4 wireless 4 local area network (LAN) cable required 29 connecting cable 29 logical drive designations 132 low battery level 66 M maintenance Disk Cleanup 74 Disk Defragmenter 74 McAfee Total Protection 106, 107 media controls, hotkeys 35 memory module adding 89 inserting 94 removing 90, 94 replacing 89, 93 upgrading primary 93 memory module...