Compaq 320, 321, 420, 421, 620 and 621 Notebook PCs HP 420 and 620 Notebook PCs - Maintenance and Service Guide
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... drive spare part kits include an optical drive bezel. 62 Chapter 4 Removal and replacement procedures Before removing the WLAN module, follow these steps: 1. Disconnect all external devices connected to install the WLAN module. Remove the battery (see Service door on page 53). 5. Remove the WLAN module: 1. Reverse this procedure to the computer. 3. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support...
... drive spare part kits include an optical drive bezel. 62 Chapter 4 Removal and replacement procedures Before removing the WLAN module, follow these steps: 1. Disconnect all external devices connected to install the WLAN module. Remove the battery (see Service door on page 53). 5. Remove the WLAN module: 1. Reverse this procedure to the computer. 3. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support...
Compaq 320, 321, 420, 421, 620 and 621 Notebook PCs HP 420 and 620 Notebook PCs - Maintenance and Service Guide
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... settings in Windows 107 To navigate and select in Computer Setup, follow these steps: 1. NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Turn on -screen instructions. NOTE: Some of the screen...
... settings in Windows 107 To navigate and select in Computer Setup, follow these steps: 1. NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Turn on -screen instructions. NOTE: Some of the screen...
Compaq 320, 321, 420, 421, 620 and 621 Notebook PCs HP 420 and 620 Notebook PCs - Maintenance and Service Guide
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.... ● Enable/disable LAN power saving mode. ● Enable/disable SATA Native Mode. ● Enable/disable Dual Core CPU. ● Enable/disable HDD translation mode. 120 Chapter 5 Computer Setup System Configuration menu NOTE: Some of the menu items listed in this Change the Computer Setup language. ● Set an f9, f10, and f12 delay when starting up. ● Enable/disable CD-ROM boot. ● Enable/disable floppy boot. ● Enable/disable internal network adapter boot. ● Enable/disable MultiBoot, which sets a boot order that can include most boot devices in the system...
.... ● Enable/disable LAN power saving mode. ● Enable/disable SATA Native Mode. ● Enable/disable Dual Core CPU. ● Enable/disable HDD translation mode. 120 Chapter 5 Computer Setup System Configuration menu NOTE: Some of the menu items listed in this Change the Computer Setup language. ● Set an f9, f10, and f12 delay when starting up. ● Enable/disable CD-ROM boot. ● Enable/disable floppy boot. ● Enable/disable internal network adapter boot. ● Enable/disable MultiBoot, which sets a boot order that can include most boot devices in the system...
Compaq 320, 321, 420, 421, 620 and 621 Notebook PCs HP 420 and 620 Notebook PCs - Maintenance and Service Guide
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... boot order 112, 120 built-in device ambient light sensor 114 audio device 114 bay device 114 Bluetooth device 114 fingerprint reader 114 integrated camera 114 internal speakers 114 microphone 114 modem 114 Network Interface Controller (LAN) 114 options 114 power monitor circuit 114 Wake on LAN 114 wireless button 114 WLAN device 114 WWAN device 114 buttons power 13 C Cable Kit contents 34 spare part number 34 cables, service considerations 47 caps lock light, identifying 11 chipset, product description 2 components additional hardware 23...
... boot order 112, 120 built-in device ambient light sensor 114 audio device 114 bay device 114 Bluetooth device 114 fingerprint reader 114 integrated camera 114 internal speakers 114 microphone 114 modem 114 Network Interface Controller (LAN) 114 options 114 power monitor circuit 114 Wake on LAN 114 wireless button 114 WLAN device 114 WWAN device 114 buttons power 13 C Cable Kit contents 34 spare part number 34 cables, service considerations 47 caps lock light, identifying 11 chipset, product description 2 components additional hardware 23...
Compaq 320, 321, 420, 421, 620 and 621 Notebook PCs HP 420 and 620 Notebook PCs - Maintenance and Service Guide
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... keys esc 14, 15 fn 14, 15 function 14, 15 keypad 14, 15 wireless 14, 15 L language, changing in Computer Setup 112 latches, battery release 19 LCD Cable contents 35 spare part number 35 legacy support, USB 107, 112, 116, 120 lights caps lock 11 optical drive 17 power 12 webcam 20 wireless 12 M main battery cable removal 100 mass storage devices, spare part numbers 36 memory module product description 3 removal 59 spare part numbers 30, 59 microphone (audio-in) jack identifying...
... keys esc 14, 15 fn 14, 15 function 14, 15 keypad 14, 15 wireless 14, 15 L language, changing in Computer Setup 112 latches, battery release 19 LCD Cable contents 35 spare part number 35 legacy support, USB 107, 112, 116, 120 lights caps lock 11 optical drive 17 power 12 webcam 20 wireless 12 M main battery cable removal 100 mass storage devices, spare part numbers 36 memory module product description 3 removal 59 spare part numbers 30, 59 microphone (audio-in) jack identifying...
Compaq 320, 321, 420, 421, 620 and 621 Notebook PCs HP 420 and 620 Notebook PCs - Maintenance and Service Guide
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... 6 power switch board removal 82 spare part number 28 processor product description 1 removal 66 spare part numbers 29, 66 product description audio 4 chipset 2 diskette drive 4 Ethernet 4 156 Index external media cards 5 graphics 2 hard drives 3 keyboard 6 memory module 3 modem module 4 operating system 6 optical drives 4 panels 2 pointing devices 6 ports 5 power requirements 6 processors 1 product name 1 security 6 serviceability 8 wireless 5 product name 1 R recovery partition 133, 136 release latches, battery 19 removal/replacement preliminaries 46 procedures 51 restore factory settings...
... 6 power switch board removal 82 spare part number 28 processor product description 1 removal 66 spare part numbers 29, 66 product description audio 4 chipset 2 diskette drive 4 Ethernet 4 156 Index external media cards 5 graphics 2 hard drives 3 keyboard 6 memory module 3 modem module 4 operating system 6 optical drives 4 panels 2 pointing devices 6 ports 5 power requirements 6 processors 1 product name 1 security 6 serviceability 8 wireless 5 product name 1 R recovery partition 133, 136 release latches, battery 19 removal/replacement preliminaries 46 procedures 51 restore factory settings...
Compaq 320, 321, 420, 421, 620 and 621 Notebook PCs HP 420 and 620 Notebook PCs - Maintenance and Service Guide
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... TouchPad button 10 TouchPad scroll zone 10 TouchPad, identifying 10 transporting guidelines 49 U Unified Extensible Firmware Interface (UEFI) mode 113 USB board spare part numbers 28 USB connector assembly removal 85 spare part number 85 USB legacy support 107, 112, 116, 120 USB port identifying 16, 18 pin assignments 145 V vents, identifying 18 Virtualization Technology 113 W wake on USB 113 webcam light, identifying 20 webcam module spare part number 32 webcam, identifying 21 Windows 7 operating system DVD 133 Windows Backup utility 138, 139 Windows recovery...
... TouchPad button 10 TouchPad scroll zone 10 TouchPad, identifying 10 transporting guidelines 49 U Unified Extensible Firmware Interface (UEFI) mode 113 USB board spare part numbers 28 USB connector assembly removal 85 spare part number 85 USB legacy support 107, 112, 116, 120 USB port identifying 16, 18 pin assignments 145 V vents, identifying 18 Virtualization Technology 113 W wake on USB 113 webcam light, identifying 20 webcam module spare part number 32 webcam, identifying 21 Windows 7 operating system DVD 133 Windows Backup utility 138, 139 Windows recovery...
Notebook PC User Guide - Windows XP
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... Download Manager 117 12 Backup and recovery ...118 Backing up your information ...119 Performing a recovery ...120 Recovering your information 120 Recovering the operating system and programs 120 13 Computer Setup ...121 Starting Computer Setup ...121 Using Computer Setup ...121 Navigating and selecting in Computer Setup 121 Restoring factory settings in Computer Setup 122 Computer Setup menus ...122 File menu ...123 Security menu ...123 System Configuration menu 124 14 MultiBoot ...129 About the boot device order ...129 Enabling boot devices...
... Download Manager 117 12 Backup and recovery ...118 Backing up your information ...119 Performing a recovery ...120 Recovering your information 120 Recovering the operating system and programs 120 13 Computer Setup ...121 Starting Computer Setup ...121 Using Computer Setup ...121 Navigating and selecting in Computer Setup 121 Restoring factory settings in Computer Setup 122 Computer Setup menus ...122 File menu ...123 Security menu ...123 System Configuration menu 124 14 MultiBoot ...129 About the boot device order ...129 Enabling boot devices...
Notebook PC User Guide - Windows XP
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... been changed. ● Wireless device encountered interference from the Network adapters list. The listing for a WLAN device may add wireless networking capability to diagnose and repair a computer that device drivers are included with select computer models only. Cannot create a WLAN connection If you may include the term wireless, wireless LAN, WLAN, or 802.11. Identify the WLAN device from other devices. Select Properties > Hardware > Device Manager > Network Adapters. 4. For more information on troubleshooting WLANs, refer to use. Right...
... been changed. ● Wireless device encountered interference from the Network adapters list. The listing for a WLAN device may add wireless networking capability to diagnose and repair a computer that device drivers are included with select computer models only. Cannot create a WLAN connection If you may include the term wireless, wireless LAN, WLAN, or 802.11. Identify the WLAN device from other devices. Select Properties > Hardware > Device Manager > Network Adapters. 4. For more information on troubleshooting WLANs, refer to use. Right...
Notebook PC User Guide - Windows XP
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... scroll zone. To access Mouse Properties, select Start > Control Panel > Printers and Other Hardware > Mouse. Use the TouchPad buttons like the corresponding buttons on the f1 through f12 keys represent the hotkey functions. Using the keyboard Using hotkeys Hotkeys are discussed in the following sections. Hotkey functions and procedures are combinations of the fn key (1) and either the esc key (2) or one of the function keys (3). 3 Pointing devices and keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in Windows to go. A wireless Bluetooth...
... scroll zone. To access Mouse Properties, select Start > Control Panel > Printers and Other Hardware > Mouse. Use the TouchPad buttons like the corresponding buttons on the f1 through f12 keys represent the hotkey functions. Using the keyboard Using hotkeys Hotkeys are discussed in the following sections. Hotkey functions and procedures are combinations of the fn key (1) and either the esc key (2) or one of the function keys (3). 3 Pointing devices and keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in Windows to go. A wireless Bluetooth...
Notebook PC User Guide - Windows XP
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... while the "Press the ESC key for Startup Menu" message is set with keyboard number keys will not be entered to access Computer Setup and to make changes using Computer Setup. To save your new password. 6. This password is displayed at the bottom of the screen. 2. When prompted, type your new password again to confirm. 7. Use a pointing device or the arrow keys to enter BIOS Setup. 3. BIOS administrator passwords DriveLock master password DriveLock user password Function Protects access to the internal hard drive that is protected by DriveLock...
... while the "Press the ESC key for Startup Menu" message is set with keyboard number keys will not be entered to access Computer Setup and to make changes using Computer Setup. To save your new password. 6. This password is displayed at the bottom of the screen. 2. When prompted, type your new password again to confirm. 7. Use a pointing device or the arrow keys to enter BIOS Setup. 3. BIOS administrator passwords DriveLock master password DriveLock user password Function Protects access to the internal hard drive that is protected by DriveLock...
Notebook PC User Guide - Windows XP
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... BIOS updates. You will be available for software and driver downloads, type your computer. Click the option for your computer model number in an optional docking device, or connected to an optional power source. b. At the download area, perform these steps: 1. NOTE: If you are displayed on the screen to download your operating system. 5. Make a note of the download date, name, or other identifier. Follow any instructions that are ready to install the update. Downloading a BIOS update...
... BIOS updates. You will be available for software and driver downloads, type your computer. Click the option for your computer model number in an optional docking device, or connected to an optional power source. b. At the download area, perform these steps: 1. NOTE: If you are displayed on the screen to download your operating system. 5. Make a note of the download date, name, or other identifier. Follow any instructions that are ready to install the update. Downloading a BIOS update...
Notebook PC User Guide - Windows XP
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... want a specific SoftPaq, type the SoftPaq number in the product box, and then press enter. - When prompted, select a storage location on your computer after the installation is complete. 116 Chapter 11 Software updates Proceed to install the updated driver without downloading the file. - Click Download. 7. Click the option for software and driver downloads, type your computer model number in the Search box, at the top-right corner of updates is downloaded, navigate...
... want a specific SoftPaq, type the SoftPaq number in the product box, and then press enter. - When prompted, select a storage location on your computer after the installation is complete. 116 Chapter 11 Software updates Proceed to install the updated driver without downloading the file. - Click Download. 7. Click the option for software and driver downloads, type your computer model number in the Search box, at the top-right corner of updates is downloaded, navigate...
Notebook PC User Guide - Windows XP
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... -screen instructions. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen, or use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to the main Computer Setup screen, press esc, and then follow these steps: 1. Starting Computer Setup 121 13 Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility...
... -screen instructions. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen, or use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to the main Computer Setup screen, press esc, and then follow these steps: 1. Starting Computer Setup 121 13 Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility...
Notebook PC User Guide - Windows XP
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... system BIOS and device driver software from a central console. HP Client Manager for Altiris is available for Altiris, administrators can manage software throughout the life cycle of software such as a file store. ● Help desk and problem resolution ◦ Management of both hardware and software, and then updates designated software from a central repository, known as operating systems, programs, software updates, and content and configuration settings to ensure that are supported...
... system BIOS and device driver software from a central console. HP Client Manager for Altiris is available for Altiris, administrators can manage software throughout the life cycle of software such as a file store. ● Help desk and problem resolution ◦ Management of both hardware and software, and then updates designated software from a central repository, known as operating systems, programs, software updates, and content and configuration settings to ensure that are supported...
Notebook PC User Guide - Windows XP
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... bays battery 10, 14 hard drive 11 BD playing 49, 54 removing 51, 52 BIOS administrator password 123 BIOS update downloading 114 installing 114 Bluetooth device 15 label 14 boot devices, enabling 131 boot options 125 boot order 125 bottom door removing 89 replacing 91, 95 built-in device ambient light sensor 127 audio device 127 Bluetooth device 127 fingerprint reader 127 integrated camera 127 internal speakers 127 LAN/WLAN switching 127 microphone 127 modem 127 network interface controller (LAN) 127 power monitor circuit 127 Wake on LAN 127 wireless button...
... bays battery 10, 14 hard drive 11 BD playing 49, 54 removing 51, 52 BIOS administrator password 123 BIOS update downloading 114 installing 114 Bluetooth device 15 label 14 boot devices, enabling 131 boot options 125 boot order 125 bottom door removing 89 replacing 91, 95 built-in device ambient light sensor 127 audio device 127 Bluetooth device 127 fingerprint reader 127 integrated camera 127 internal speakers 127 LAN/WLAN switching 127 microphone 127 modem 127 network interface controller (LAN) 127 power monitor circuit 127 Wake on LAN 127 wireless button...
Notebook PC User Guide - Windows XP
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... connection 19 country-specific modem cable adapter 25 critical battery level 67 D deployment, software 135 device configurations 125 device drivers HP drivers 56 Microsoft drivers 56 reinstalling 56 device security 104 digital card inserting 83 removing 84 stopping 84 discs Driver Recovery 120 Operating System 120 Disk Cleanup software 74 Disk Defragmenter software 74 disk performance 74 disk sanitizer 124 diskette drive 75, 82 display cleaning 140 image, switching 33 screen brightness hotkeys 33 drive media 59 DriveLock password changing 101 description 100 entering 101 removing 102 setting...
... connection 19 country-specific modem cable adapter 25 critical battery level 67 D deployment, software 135 device configurations 125 device drivers HP drivers 56 Microsoft drivers 56 reinstalling 56 device security 104 digital card inserting 83 removing 84 stopping 84 discs Driver Recovery 120 Operating System 120 Disk Cleanup software 74 Disk Defragmenter software 74 disk performance 74 disk sanitizer 124 diskette drive 75, 82 display cleaning 140 image, switching 33 screen brightness hotkeys 33 drive media 59 DriveLock password changing 101 description 100 entering 101 removing 102 setting...
Notebook PC User Guide - Windows XP
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... 14 service tag 13 wireless certification 14 WLAN 14 LAN, connecting 29 language, changing in Computer Setup 124 latches, battery release 10 legacy support, USB 121, 125 lights battery 9 caps lock 3 power 4 wireless 4 local area network (LAN) cable required 29 connecting cable 29 logical drive designations 132 low battery level 66 M maintenance Disk Cleanup 74 Disk Defragmenter 74 McAfee Total Protection 106, 107 media controls, hotkeys 35 memory module adding 89 inserting 94 removing 90, 94 replacing 89, 93 upgrading primary 93 memory module...
... 14 service tag 13 wireless certification 14 WLAN 14 LAN, connecting 29 language, changing in Computer Setup 124 latches, battery release 10 legacy support, USB 121, 125 lights battery 9 caps lock 3 power 4 wireless 4 local area network (LAN) cable required 29 connecting cable 29 logical drive designations 132 low battery level 66 M maintenance Disk Cleanup 74 Disk Defragmenter 74 McAfee Total Protection 106, 107 media controls, hotkeys 35 memory module adding 89 inserting 94 removing 90, 94 replacing 89, 93 upgrading primary 93 memory module...
Notebook PC User Guide - Windows XP
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..., battery 10 restore factory settings 123 security defaults 128 RJ-11 (modem) jack, identifying 8 RJ-45 (network) jack, identifying 9 S SATA (Serial Advanced Technology Attachment) devices AHCI (Advanced Host Controller Interface) 125 IDE (Integrated Drive Electronics) 125 screen brightness hotkeys 33 screen image, switching 33 scroll zone, TouchPad 2 SD Card Reader, identifying 8 Secondary Battery Fast Charge 126 security cable slot, identifying 9 Security menu always prompt for HP SpareKey enrollment 124 Automatic DriveLock 124 change password 124 DriveLock 124 fingerprint reader reset...
..., battery 10 restore factory settings 123 security defaults 128 RJ-11 (modem) jack, identifying 8 RJ-45 (network) jack, identifying 9 S SATA (Serial Advanced Technology Attachment) devices AHCI (Advanced Host Controller Interface) 125 IDE (Integrated Drive Electronics) 125 screen brightness hotkeys 33 screen image, switching 33 scroll zone, TouchPad 2 SD Card Reader, identifying 8 Secondary Battery Fast Charge 126 security cable slot, identifying 9 Security menu always prompt for HP SpareKey enrollment 124 Automatic DriveLock 124 change password 124 DriveLock 124 fingerprint reader reset...
Notebook PC User Guide - Windows XP
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...USB ports, identifying 8, 9, 80 user password 98 using the webcam 57 V vents, identifying 9, 11 video transmission types 33 Virtualization Technology 126 volume hotkeys 40 mute hotkey 40 volume, adjusting 40 W Web sites HP System Software Manager 138 webcam identifying 39 tips 57 using 57 webcam light, identifying 11 webcam properties, adjusting 57 webcam, identifying 11 Windows applications key, identifying 6, 7 Windows Backup utility 118, 119, 120 Windows logo key, identifying 6, 7 Windows recovery 120 wireless antennas 12 wireless certification label 14 wireless controls button 16 operating...
...USB ports, identifying 8, 9, 80 user password 98 using the webcam 57 V vents, identifying 9, 11 video transmission types 33 Virtualization Technology 126 volume hotkeys 40 mute hotkey 40 volume, adjusting 40 W Web sites HP System Software Manager 138 webcam identifying 39 tips 57 using 57 webcam light, identifying 11 webcam properties, adjusting 57 webcam, identifying 11 Windows applications key, identifying 6, 7 Windows Backup utility 118, 119, 120 Windows logo key, identifying 6, 7 Windows recovery 120 wireless antennas 12 wireless certification label 14 wireless controls button 16 operating...