User Guide
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Or press the Navigation button while on Press . Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are the property of the cursor when using a speed dial index number Answer Answer a call Back Return to the previous Help topic ...to their respective owners. OL-19613-01 QUICK REFERENCE Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Softkey Definitions Phone Screen Icons Button Icons Common Phone Tasks Softkey Definitions AbbrDial Dial using EditDial Details Open the Details record for a (...
Or press the Navigation button while on Press . Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are the property of the cursor when using a speed dial index number Answer Answer a call Back Return to the previous Help topic ...to their respective owners. OL-19613-01 QUICK REFERENCE Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Softkey Definitions Phone Screen Icons Button Icons Common Phone Tasks Softkey Definitions AbbrDial Dial using EditDial Details Open the Details record for a (...
User Guide
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GPickUp Answer a call that is ringing in another group or on another phone in your group QRT Submit call problems to the system administrator Redial Redial the most recently dialed number Remove Remove a conference participant Resume Resume a call on hold RmLstC Drop the last party added to a...characters Phone Screen Icons Call Forwarding enabled Call on hold Connected call Incoming call Off-hook On-hook Shared line in use Message waiting Authenticated call Encrypted call BLF-monitored line is in-use BLF-monitored line is idle BLF-monitored line is ringing (BLF Pickup) Speed-dial, ...
GPickUp Answer a call that is ringing in another group or on another phone in your group QRT Submit call problems to the system administrator Redial Redial the most recently dialed number Remove Remove a conference participant Resume Resume a call on hold RmLstC Drop the last party added to a...characters Phone Screen Icons Call Forwarding enabled Call on hold Connected call Incoming call Off-hook On-hook Shared line in use Message waiting Authenticated call Encrypted call BLF-monitored line is in-use BLF-monitored line is idle BLF-monitored line is ringing (BLF Pickup) Speed-dial, ...
User Guide
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Switching Between Multiple Calls 23 Switching an In-Progress Call to Another Phone 24 Viewing Multiple Calls 24 Transferring Calls 25 Sending a Call to a Voice... or Removing Conference Participants 32 Placing or Receiving Intercom Calls 32 Advanced Call Handling 34 Speed Dialing 34 Picking Up a Redirected Call on Your Phone 35 Storing and Retrieving Parked Calls 37 Logging Out of Hunt Groups 38 Using a ...Receiving Secure Calls 43 Tracing Suspicious Calls 44 Prioritizing Critical Calls 44 Using Cisco Extension Mobility 46 Managing Business Calls Using a Single Phone Number 46 iv OL-19613-01
Switching Between Multiple Calls 23 Switching an In-Progress Call to Another Phone 24 Viewing Multiple Calls 24 Transferring Calls 25 Sending a Call to a Voice... or Removing Conference Participants 32 Placing or Receiving Intercom Calls 32 Advanced Call Handling 34 Speed Dialing 34 Picking Up a Redirected Call on Your Phone 35 Storing and Retrieving Parked Calls 37 Logging Out of Hunt Groups 38 Using a ...Receiving Secure Calls 43 Tracing Suspicious Calls 44 Prioritizing Critical Calls 44 Using Cisco Extension Mobility 46 Managing Business Calls Using a Single Phone Number 46 iv OL-19613-01
User Guide
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... Synchronization Tool 64 Setting Up Speed Dials on the Web 65 Setting Up Phone Services on the Web 66 Controlling User Settings on the Web 67 Controlling Line Settings on the Web 68 Setting Up Phones and Access Lists for Mobile Connect 70 Using Cisco WebDialer 72 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and...
... Synchronization Tool 64 Setting Up Speed Dials on the Web 65 Setting Up Phone Services on the Web 66 Controlling User Settings on the Web 67 Controlling Line Settings on the Web 68 Setting Up Phones and Access Lists for Mobile Connect 70 Using Cisco WebDialer 72 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and...
User Guide
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... Options, page 16. Put calls on the phone when you need assistance. Set up speed dialing See Speed Dialing, page 34. Change the ring volume or tone See Changing Phone Settings, page 52. Then... Transfer calls See Transferring Calls, page 25. Listen to commonly used sections. Cisco Unified IP Phone 7962G and 7942G Phone Guide for pointers to your own Press on...
... Options, page 16. Put calls on the phone when you need assistance. Set up speed dialing See Speed Dialing, page 34. Change the ring volume or tone See Changing Phone Settings, page 52. Then... Transfer calls See Transferring Calls, page 25. Listen to commonly used sections. Cisco Unified IP Phone 7962G and 7942G Phone Guide for pointers to your own Press on...
User Guide
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... your personal computer uses, allowing you to basic call -handling capabilities. Cisco Unified IP Phone 7962G 2 16 1 3 4 5 6 7 8 9 15 14 13 12 11 10 187005 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) In addition to place and receive phone calls, put calls on hold, speed dial numbers, transfer calls, make conference calls, and so on. An Overview...
... your personal computer uses, allowing you to basic call -handling capabilities. Cisco Unified IP Phone 7962G 2 16 1 3 4 5 6 7 8 9 15 14 13 12 11 10 187005 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) In addition to place and receive phone calls, put calls on hold, speed dial numbers, transfer calls, make conference calls, and so on. An Overview...
User Guide
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... buttons Depending on Your Phone, page 13 Cisco Unified IP Phone 7962G and 7942G Phone Guide for example, a Privacy, Hold, or Transfer button) Buttons illuminate to indicate status: Green, steady-Active call or two-way intercom call Green, flashing-Held call • Understanding Phone Screen Features, page 12 • Basic Call Handling, page 16 • Speed Dialing, page 34 •...
... buttons Depending on Your Phone, page 13 Cisco Unified IP Phone 7962G and 7942G Phone Guide for example, a Privacy, Hold, or Transfer button) Buttons illuminate to indicate status: Green, steady-Active call or two-way intercom call Green, flashing-Held call • Understanding Phone Screen Features, page 12 • Basic Call Handling, page 16 • Speed Dialing, page 34 •...
User Guide
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... (directory number) for the highlighted line (standard view). Understanding Phone Screen Features This is what your primary phone line. See "Understanding Line and Call Icons" section on the phone, as they can serve as phone line buttons, speed-dial buttons, button phone service buttons or phone feature buttons. See Understanding Feature Buttons and Menus, page 13. For an...
... (directory number) for the highlighted line (standard view). Understanding Phone Screen Features This is what your primary phone line. See "Understanding Line and Call Icons" section on the phone, as they can serve as phone line buttons, speed-dial buttons, button phone service buttons or phone feature buttons. See Understanding Feature Buttons and Menus, page 13. For an...
User Guide
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...speed-dial, call directory entries. Ask your phone. Click the number that line Look for more information, see... Choose > Corporate Directory (exact name can place calls using special features and services that might be set up . Highlight a listing and go to dial. Using Cisco WebDialer, page 72 Use CallBack to Determine a Line State, page 42 Cisco Unified IP Phone 7962G... and 7942G Phone Guide for international call logging, ...
...speed-dial, call directory entries. Ask your phone. Click the number that line Look for more information, see... Choose > Corporate Directory (exact name can place calls using special features and services that might be set up . Highlight a listing and go to dial. Using Cisco WebDialer, page 72 Use CallBack to Determine a Line State, page 42 Cisco Unified IP Phone 7962G... and 7942G Phone Guide for international call logging, ...
User Guide
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Cisco Unified IP Phone 7962G and 7942G Phone Guide for your Extension Mobility profile to the caller by pressing (active intercom line). •...call in one-way audio. • Speak to include the intercom feature. . Note If you log into your desk phone every day using your Extension Mobility profile, make sure that your system administrator configures your target. When you want to any...after you hear the intercom-alert tone, begin speaking. Enter the intercom target number or press a speed-dial number for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
Cisco Unified IP Phone 7962G and 7942G Phone Guide for your Extension Mobility profile to the caller by pressing (active intercom line). •...call in one-way audio. • Speak to include the intercom feature. . Note If you log into your desk phone every day using your Extension Mobility profile, make sure that your system administrator configures your target. When you want to any...after you hear the intercom-alert tone, begin speaking. Enter the intercom target number or press a speed-dial number for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
User Guide
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... want to Determine a Line State, page 42. See Setting Up Speed Dials on the Web, page 65. 2. Use speed-dial buttons 1. Depending on configuration, your phone can support several speed-dial features: • Speed-dial buttons • Abbreviated Dialing • Fast Dials Note • To set up speed-dial buttons and Abbreviated Dial, you must access the Personal Directory feature. Then... To place a call...
... want to Determine a Line State, page 42. See Setting Up Speed Dials on the Web, page 65. 2. Use speed-dial buttons 1. Depending on configuration, your phone can support several speed-dial features: • Speed-dial buttons • Abbreviated Dialing • Fast Dials Note • To set up speed-dial buttons and Abbreviated Dial, you must access the Personal Directory feature. Then... To place a call...
User Guide
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... From any Cisco Unified IP Phone in your call before it from any Cisco Unified IP Phone in your system administrator for example, a phone at a coworker's desk or in the Cisco Unified Communications Manager system (for details. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) You must record this number and then use a Directed Call Park button to speed dial the directed...
... From any Cisco Unified IP Phone in your call before it from any Cisco Unified IP Phone in your system administrator for example, a phone at a coworker's desk or in the Cisco Unified Communications Manager system (for details. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) You must record this number and then use a Directed Call Park button to speed dial the directed...
User Guide
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... in a call is redirected to ... Look for this line. BLF indicator unavailable for one of a phone line that is associated with a speed-dial button, call log, or directory listing on your phone. Note If you to view the state of these indicators next to the line number: + Line is...) allow you press the BLF Pickup button when the monitored line is not ringing, your phone will speed dial the line number. Your system administrator determines which BLF features are monitoring has more than one of a speed-dial line Look for this line. + Line is in -use. + Line is idle....
... in a call is redirected to ... Look for this line. BLF indicator unavailable for one of a phone line that is associated with a speed-dial button, call log, or directory listing on your phone. Note If you to view the state of these indicators next to the line number: + Line is...) allow you press the BLF Pickup button when the monitored line is not ringing, your phone will speed dial the line number. Your system administrator determines which BLF features are monitoring has more than one of a speed-dial line Look for this line. + Line is in -use. + Line is idle....
User Guide
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...The Details record shows two entries for each missed or received multiparty call ) 1. PAB is a directory of your phone. Dial from your phone and User Options web pages. To dial, select the listing, or scroll to enter a full or partial name and press Search. 3. The second logged...completed call of Personal Address Book (PAB) and Fast Dials: - Tips • (SCCP and SIP phones) Your phone might be set up and maintains your Corporate Directory. • Personal Directory-If available, personal contacts and associated speed-dial codes that has been forwarded or transferred to you), ...
...The Details record shows two entries for each missed or received multiparty call ) 1. PAB is a directory of your phone. Dial from your phone and User Options web pages. To dial, select the listing, or scroll to enter a full or partial name and press Search. 3. The second logged...completed call of Personal Address Book (PAB) and Fast Dials: - Tips • (SCCP and SIP phones) Your phone might be set up and maintains your Corporate Directory. • Personal Directory-If available, personal contacts and associated speed-dial codes that has been forwarded or transferred to you), ...
User Guide
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... User Settings, Directory, Personal Address Book, Fast Dials, and Mobility Settings. 2. Cisco Unified IP Phone 7962G and 7942G Phone Guide for your User Options web pages, choose User logging in to ... If you , choose the appropriate device (phone model, Extension Mobility profile, or Remote Destination profile...the User Options Web Pages Your Cisco Unified IP Phone is a network device that can share information with other network devices in to accept security settings, click Yes or Install Certificate. For example, you can set up speed-dial buttons from your personal computer....
... User Settings, Directory, Personal Address Book, Fast Dials, and Mobility Settings. 2. Cisco Unified IP Phone 7962G and 7942G Phone Guide for your User Options web pages, choose User logging in to ... If you , choose the appropriate device (phone model, Extension Mobility profile, or Remote Destination profile...the User Options Web Pages Your Cisco Unified IP Phone is a network device that can share information with other network devices in to accept security settings, click Yes or Install Certificate. For example, you can set up speed-dial buttons from your personal computer....
User Guide
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... menu. 3. Cisco Unified IP Phone 7962G and 7942G Phone Guide for an Abbreviated Dialing code. 5. Then do this after you want to... Note Your phone uses the ASCII Label field. Dialing 2. Set up Abbreviated 1. Choose User Options > Device. You can support several speed-dial features: • Speed-dial buttons • Abbreviated Dialing • Fast Dials Note For help using speed-dial features, see Speed Dialing, page 34. Click Speed Dials. 4. Enter...
... menu. 3. Cisco Unified IP Phone 7962G and 7942G Phone Guide for an Abbreviated Dialing code. 5. Then do this after you want to... Note Your phone uses the ASCII Label field. Dialing 2. Set up Abbreviated 1. Choose User Options > Device. You can support several speed-dial features: • Speed-dial buttons • Abbreviated Dialing • Fast Dials Note For help using speed-dial features, see Speed Dialing, page 34. Click Speed Dials. 4. Enter...
User Guide
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This table provides an overview of your currently available speed-dial buttons. Talk to your Cisco Unified IP Phone 7962G. • Speed Dialing, page 34 • Cisco Unified IP Phone Expansion Module 7914 Phone Guide. • Cisco Unified IP Phone Expansion Module 7915 Phone Guide. • Cisco Unified IP Phone Expansion Module 7916 Phone Guide. Need more calls. Understanding Additional Configuration Options Your system administrator can locate Phone Guides and other documents listed in this table...
This table provides an overview of your currently available speed-dial buttons. Talk to your Cisco Unified IP Phone 7962G. • Speed Dialing, page 34 • Cisco Unified IP Phone Expansion Module 7914 Phone Guide. • Cisco Unified IP Phone Expansion Module 7915 Phone Guide. • Cisco Unified IP Phone Expansion Module 7916 Phone Guide. Need more calls. Understanding Additional Configuration Options Your system administrator can locate Phone Guides and other documents listed in this table...
User Guide
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... 46. Then... Work with a speed-dial button, call log, or directory listing on your phone Ask your administrator to use one extension for example. See Using AutoAnswer with coworkers Consider using: • Call Park to Determine a Line State, page 42. Cisco Unified IP Phone 7962G and 7942G Phone Guide for your system administrator about the Cisco Extension Mobility Service. Understanding...
... 46. Then... Work with a speed-dial button, call log, or directory listing on your phone Ask your administrator to use one extension for example. See Using AutoAnswer with coworkers Consider using: • Call Park to Determine a Line State, page 42. Cisco Unified IP Phone 7962G and 7942G Phone Guide for your system administrator about the Cisco Extension Mobility Service. Understanding...
User Guide
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... 10 hanging up with 21 mode 49 speed dial 34 buttons, identifying 9 configuring 65 labels 12, 65 using 17 status data, locating 76 status line, viewing 12 subscriptions, for phone services 66 suspicious calls, tracing 44 switching calls 23, 46 T Tabs, phone and feature 12 TABSynch 64 TAPS, using... 5 telephony features audible message waiting indicator 60 text, entering on phone 14 Tool for Auto-Registered Phones Support 5 transferring, options for 25 troubleshooting 76 See also QRT 76 Two-way 11 U URL dialing, from call log 55 User Options web pages accessing 61 configuring features and...
... 10 hanging up with 21 mode 49 speed dial 34 buttons, identifying 9 configuring 65 labels 12, 65 using 17 status data, locating 76 status line, viewing 12 subscriptions, for phone services 66 suspicious calls, tracing 44 switching calls 23, 46 T Tabs, phone and feature 12 TABSynch 64 TAPS, using... 5 telephony features audible message waiting indicator 60 text, entering on phone 14 Tool for Auto-Registered Phones Support 5 transferring, options for 25 troubleshooting 76 See also QRT 76 Two-way 11 U URL dialing, from call log 55 User Options web pages accessing 61 configuring features and...
Administration Guide
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..., speed dial, call forward, and more information, refer to the manufacturer's documentation of the interfering device. The Cisco Unified IP Phone functions much like other network devices, must be configured and managed. These phones also support uncompressed wideband (16bits, 16kHz) audio. OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified IP Phones, page 1-8 • Overview of Configuring and Installing Cisco Unified IP Phones, page...
..., speed dial, call forward, and more information, refer to the manufacturer's documentation of the interfering device. The Cisco Unified IP Phone functions much like other network devices, must be configured and managed. These phones also support uncompressed wideband (16bits, 16kHz) audio. OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified IP Phones, page 1-8 • Overview of Configuring and Installing Cisco Unified IP Phones, page...