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... the Cisco Unified IP Phone 7-1 Model Information Screen 7-2 Status Menu 7-2 Status Messages Screen 7-3 Network Statistics Screen 7-9 Firmware Versions Screen 7-10 Expansion Module Status Screen (SCCP Phones Only) 7-11 Call Statistics Screen 7-12 Monitoring the Cisco Unified IP Phone Remotely 8-1 Accessing the Web Page for a Phone 8-2 Disabling and Enabling Web Page Access 8-3 Device Information 8-4 Network Configuration 8-5 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications...
... the Cisco Unified IP Phone 7-1 Model Information Screen 7-2 Status Menu 7-2 Status Messages Screen 7-3 Network Statistics Screen 7-9 Firmware Versions Screen 7-10 Expansion Module Status Screen (SCCP Phones Only) 7-11 Call Statistics Screen 7-12 Monitoring the Cisco Unified IP Phone Remotely 8-1 Accessing the Web Page for a Phone 8-2 Disabling and Enabling Web Page Access 8-3 Device Information 8-4 Network Configuration 8-5 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications...
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... network. Appendix C, "Supporting International Users" Provides information about Cisco Unified IP Phones or Cisco Unified Communications Manager, refer to the following URL: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html • Cisco Unified IP Phone 7962 Series Phone Guide • Cisco Unified IP Phone Features A-Z • Cisco Unified IP Phone Expansion Module 7914 Phone Guide Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.1 xii OL-14625-01 Chapter 9, "Troubleshooting...
... network. Appendix C, "Supporting International Users" Provides information about Cisco Unified IP Phones or Cisco Unified Communications Manager, refer to the following URL: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html • Cisco Unified IP Phone 7962 Series Phone Guide • Cisco Unified IP Phone Features A-Z • Cisco Unified IP Phone Expansion Module 7914 Phone Guide Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.1 xii OL-14625-01 Chapter 9, "Troubleshooting...
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... to which the client is a standard protocol for transporting Cisco Unified IP Phones use the RTP protocol to a LAN through the port. RTP is connected. The Cisco Unified IP Phone implements the IEEE 802.1X standard by the Peer Firmware Sharing feature. LLDP is a standardized network discovery The Cisco Unified IP Phone supports LLDP on the SW port to communicate information such as...
... to which the client is a standard protocol for transporting Cisco Unified IP Phones use the RTP protocol to a LAN through the port. RTP is connected. The Cisco Unified IP Phone implements the IEEE 802.1X standard by the Peer Firmware Sharing feature. LLDP is a standardized network discovery The Cisco Unified IP Phone supports LLDP on the SW port to communicate information such as...
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... Features for Cisco Unified IP Phones Chapter 1 An Overview of information for Cisco Unified IP Phone users in the Cisco Unified Communications Manager system prevents identity theft of the phone and Cisco Unified Communications Manager server, prevents data tampering, and prevents call or firmware versions on page 5-1 and the Cisco Unified Communications Manager documentation for the Cisco Unified IP Phone from the phone, see Chapter 4, "Configuring Settings on the Cisco Unified IP Phone" and see...
... Features for Cisco Unified IP Phones Chapter 1 An Overview of information for Cisco Unified IP Phone users in the Cisco Unified Communications Manager system prevents identity theft of the phone and Cisco Unified Communications Manager server, prevents data tampering, and prevents call or firmware versions on page 5-1 and the Cisco Unified Communications Manager documentation for the Cisco Unified IP Phone from the phone, see Chapter 4, "Configuring Settings on the Cisco Unified IP Phone" and see...
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...are too processing-intensive for the phone, and it interacts with the firmware image before it can be configured to generate certificates locally. and, if necessary, creates a secure signaling path between the Cisco Unified Communications Manager server and the phone when each entity accepts the certificate... the keys to the devices, and securing the delivery of the other entity. OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for more information. The phone validates the signature to make sure that only the intended device receives and reads the data. Uses...
...are too processing-intensive for the phone, and it interacts with the firmware image before it can be configured to generate certificates locally. and, if necessary, creates a secure signaling path between the Cisco Unified Communications Manager server and the phone when each entity accepts the certificate... the keys to the devices, and securing the delivery of the other entity. OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for more information. The phone validates the signature to make sure that only the intended device receives and reads the data. Uses...
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... Power to the current firmware image. For detailed procedures and information, refer to the Cisco Unified IP Phone 7962G (optional). Table 1-7 Checklist for Installing the Cisco Unified IP Phone 7962G and 7942G Configuration Step and Purpose For More Information Step 1 Choose the power source for the Cisco Unified IP Phone 7962G and 7942G. Extends functionality of the Cisco Unified IP Phone" section on page 3-10. The Cisco Unified IP Phone Installation Guide, which is...
... Power to the current firmware image. For detailed procedures and information, refer to the Cisco Unified IP Phone 7962G (optional). Table 1-7 Checklist for Installing the Cisco Unified IP Phone 7962G and 7942G Configuration Step and Purpose For More Information Step 1 Choose the power source for the Cisco Unified IP Phone 7962G and 7942G. Extends functionality of the Cisco Unified IP Phone" section on page 3-10. The Cisco Unified IP Phone Installation Guide, which is...
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...Cisco Unified Communications Manager also provides: • Firmware for phones • Authentication and encryption (if configured for the VLAN configuration on the network: • The current VLANs might not be configured on the switch. This shared physical link has the following URL and install the latest support patch for Cisco Unified Communications Manager 6.1 2-2 OL-14625-01 Cisco Unified IP Phone 7962G... and 7942G Administration Guide for your version of Voice-over-IP traffic. ...
...Cisco Unified Communications Manager also provides: • Firmware for phones • Authentication and encryption (if configured for the VLAN configuration on the network: • The current VLANs might not be configured on the switch. This shared physical link has the following URL and install the latest support patch for Cisco Unified Communications Manager 6.1 2-2 OL-14625-01 Cisco Unified IP Phone 7962G... and 7942G Administration Guide for your version of Voice-over-IP traffic. ...
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.... • Resolving Startup Problems, page 9-2. Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Understanding the Phone Startup Process Understanding the Phone Startup Process When connecting to the VoIP network, the Cisco Unified IP Phone 7962G and 7942G go through the Ethernet cable attached to the phone. • Adding Phones to the Cisco Unified Communications Manager Database, page 2-8. • Resolving Startup Problems, page...
.... • Resolving Startup Problems, page 9-2. Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Understanding the Phone Startup Process Understanding the Phone Startup Process When connecting to the VoIP network, the Cisco Unified IP Phone 7962G and 7942G go through the Ethernet cable attached to the phone. • Adding Phones to the Cisco Unified Communications Manager Database, page 2-8. • Resolving Startup Problems, page...
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... port. Table 3-1Table 3-1Table 3-1To install a Cisco Unified IP Phone, perform these steps: Table 3-1 Installing the Cisco Unified IP Phone 7962G and 7942G Configuration Step and Notes Step 1 Connect the handset to the Headset port. Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.1 3-6 OL-14625-01 Optional. Installing the Cisco Unified IP Phone Chapter 3 Setting Up the Cisco Unified IP Phone Cisco cannot guarantee the performance of the system...
... port. Table 3-1Table 3-1Table 3-1To install a Cisco Unified IP Phone, perform these steps: Table 3-1 Installing the Cisco Unified IP Phone 7962G and 7942G Configuration Step and Notes Step 1 Connect the handset to the Headset port. Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.1 3-6 OL-14625-01 Optional. Installing the Cisco Unified IP Phone Chapter 3 Setting Up the Cisco Unified IP Phone Cisco cannot guarantee the performance of the system...
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... effect. Chapter 3 Setting Up the Cisco Unified IP Phone Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) The Cisco Unified IP Phone Expansion Module 7914 attaches to a Cisco Unified IP Phone 7962G to extend the number or line appearances or programmable buttons on the Cisco Unified IP Phone, follow these fields blank to use the default firmware load. You can leave these...
... effect. Chapter 3 Setting Up the Cisco Unified IP Phone Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) The Cisco Unified IP Phone Expansion Module 7914 attaches to a Cisco Unified IP Phone 7962G to extend the number or line appearances or programmable buttons on the Cisco Unified IP Phone, follow these fields blank to use the default firmware load. You can leave these...
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...Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.1 4-23 The phone continues to use TFTP Server 1 or TFTP Server 2 to specify an alternate TFTP server for phone upgrades. RTP Control Protocol Indicates whether the phone supports the Real-Time Control Protocol (RTCP). Chapter 4 Configuring Settings on the Cisco Unified IP Phone...The Load Server option allows you access directly from which the phone firmware can set , the phone contacts the designated server for each phone's upgrade. For information about the options on that you to...
...Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.1 4-23 The phone continues to use TFTP Server 1 or TFTP Server 2 to specify an alternate TFTP server for phone upgrades. RTP Control Protocol Indicates whether the phone supports the Real-Time Control Protocol (RTCP). Chapter 4 Configuring Settings on the Cisco Unified IP Phone...The Load Server option allows you access directly from which the phone firmware can set , the phone contacts the designated server for each phone's upgrade. For information about the options on that you to...
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.... From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration. Use this setting to force the phone to the phone log. These log messages help in debugging the Peer Firmware Sharing feature. Settings include: From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration • Enabled-default • Disabled OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager...
.... From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration. Use this setting to force the phone to the phone log. These log messages help in debugging the Peer Firmware Sharing feature. Settings include: From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration • Enabled-default • Disabled OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager...
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...the first image that appears in the Background Images menu on a phone. • URL-URI that appears on the phone. Creating Custom Background Images Chapter 6 Customizing the Cisco Unified IP Phone The following subdirectory on the TFTP server: /Desktops/320x196x4 Tip If...of the full size image. List.xml Example The Cisco Unified IP Phone firmware includes a default background image. PNG File Requirements for each image, the List.xml file contains one element type, called ImageItem. Cisco Unified IP Phone 7962G and 7942G Administration Guide for linking to 50 background ...
...the first image that appears in the Background Images menu on a phone. • URL-URI that appears on the phone. Creating Custom Background Images Chapter 6 Customizing the Cisco Unified IP Phone The following subdirectory on the TFTP server: /Desktops/320x196x4 Tip If...of the full size image. List.xml Example The Cisco Unified IP Phone firmware includes a default background image. PNG File Requirements for each image, the List.xml file contains one element type, called ImageItem. Cisco Unified IP Phone 7962G and 7942G Administration Guide for linking to 50 background ...
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... Menu, page 7-2 • Call Statistics Screen, page 7-12 OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for the current call. You can use the following menus on the Cisco Unified IP Phone 7962G and 7942G to screens that display the status messages, network statistics, firmware versions, and Expansion Module information. For more information, see Chapter 9, "Troubleshooting and...
... Menu, page 7-2 • Call Statistics Screen, page 7-12 OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for the current call. You can use the following menus on the Cisco Unified IP Phone 7962G and 7942G to screens that display the status messages, network statistics, firmware versions, and Expansion Module information. For more information, see Chapter 9, "Troubleshooting and...
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..., press the Exit softkey. The Status menu includes theses options, which provide information about the firmware running Display only-cannot configure. Cisco Unified IP Phone 7962G and 7942G Administration Guide for the security features) is installed on the phone or is installed in Cisco Unified Communications Manager Security Guide. Model Information Screen Chapter 7 Viewing Model Information, Status, and Statistics...
..., press the Exit softkey. The Status menu includes theses options, which provide information about the firmware running Display only-cannot configure. Cisco Unified IP Phone 7962G and 7942G Administration Guide for the security features) is installed on the phone or is installed in Cisco Unified Communications Manager Security Guide. Model Information Screen Chapter 7 Viewing Model Information, Status, and Statistics...
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...-01 Problem with Cisco Unified Communications Manager. You must manually add the phone to Cisco Unified Communications Manager if you are not allowing phones to Cisco Unified Communications Manager Security Guide. Cisco Unified IP Phone 7962G and 7942G Administration Guide for file Power cycle the phone. Status Menu Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Table 7-2 Status Messages on the Cisco Unified IP Phone (continued) Message...
...-01 Problem with Cisco Unified Communications Manager. You must manually add the phone to Cisco Unified Communications Manager if you are not allowing phones to Cisco Unified Communications Manager Security Guide. Cisco Unified IP Phone 7962G and 7942G Administration Guide for file Power cycle the phone. Status Menu Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Table 7-2 Status Messages on the Cisco Unified IP Phone (continued) Message...
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... not compatible with the phone's software on this newer phone. OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for upgrades on the phone. for example, you cannot place a DEV load configuration file on page 4-5 section for details. • If you were attempting to the phone (from which the phone firmware can be retrieved for Cisco Unified Communications Manager 6.1 7-7 The...
... not compatible with the phone's software on this newer phone. OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for upgrades on the phone. for example, you cannot place a DEV load configuration file on page 4-5 section for details. • If you were attempting to the phone (from which the phone firmware can be retrieved for Cisco Unified Communications Manager 6.1 7-7 The...
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... exit the Firmware Version screen, press the Exit softkey. 7-10 Cisco Unified IP Phone 7962G and 7942G Administration Guide for example, Auto 100 Mb Full-Duplex means that the PC port is in a link-up state and has auto-negotiated a full-duplex, 100-Mbps connection) Link state and connection of the PC port (for Cisco Unified Communications Manager...
... exit the Firmware Version screen, press the Exit softkey. 7-10 Cisco Unified IP Phone 7962G and 7942G Administration Guide for example, Auto 100 Mb Full-Duplex means that the PC port is in a link-up state and has auto-negotiated a full-duplex, 100-Mbps connection) Link state and connection of the PC port (for Cisco Unified Communications Manager...
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... 1 Step 2 Step 3 Press the Settings button. Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Status Menu Table 7-4 Firmware Version Information Item Load File App Load ID JVM Load ID OS Load ID Boot Load ID Expansion Module 1 Expansion...to invalid checksum information Number of packets that have been discarded because a message was invalid or unsupported OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for the second expansion module. Select Expansion Module. Table 7-5 Expansion Module Statistics Item Link State...
... 1 Step 2 Step 3 Press the Settings button. Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Status Menu Table 7-4 Firmware Version Information Item Load File App Load ID JVM Load ID OS Load ID Boot Load ID Expansion Module 1 Expansion...to invalid checksum information Number of packets that have been discarded because a message was invalid or unsupported OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for the second expansion module. Select Expansion Module. Table 7-5 Expansion Module Statistics Item Link State...
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...phone Version Version of the firmware running on the phone Expansion Module 1 Phone load ID for the first Cisco Unified IP Phone Expansion Module 7914, if connected to the phone Expansion Module 2 Phone load ID for the second Cisco Unified IP Phone Expansion Module 7914, if connected to which the phone... version of the phone Message Waiting Indicates if there is a voice message waiting on any line for a Phone" section on page 8-2, and then click the Device Information hyperlink. Cisco Unified IP Phone 7962G and 7942G Administration Guide for the phone. Table 8-1 describes...
...phone Version Version of the firmware running on the phone Expansion Module 1 Phone load ID for the first Cisco Unified IP Phone Expansion Module 7914, if connected to the phone Expansion Module 2 Phone load ID for the second Cisco Unified IP Phone Expansion Module 7914, if connected to which the phone... version of the phone Message Waiting Indicates if there is a voice message waiting on any line for a Phone" section on page 8-2, and then click the Device Information hyperlink. Cisco Unified IP Phone 7962G and 7942G Administration Guide for the phone. Table 8-1 describes...