User Guide
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...or Resume. Redial a number Press Redial. during a call Switch to the speaker Press or , then or headset during a call Erase Reset settings to their respective owners. Hold/resume a call to the right of their defaults Exit Return to each other (SCCP only) DND... conference call Delete Remove characters to a new Press Transfer, enter the number number, then press Transfer again. OL-19613-01 QUICK REFERENCE Cisco Unified IP Phone 7962G and 7942G for a (SCCP only) multiparty call Press intercom button, enter a number if necessary, and speak after dialing a number. ...
...or Resume. Redial a number Press Redial. during a call Switch to the speaker Press or , then or headset during a call Erase Reset settings to their respective owners. Hold/resume a call to the right of their defaults Exit Return to each other (SCCP only) DND... conference call Delete Remove characters to a new Press Transfer, enter the number number, then press Transfer again. OL-19613-01 QUICK REFERENCE Cisco Unified IP Phone 7962G and 7942G for a (SCCP only) multiparty call Press intercom button, enter a number if necessary, and speak after dialing a number. ...
User Guide
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... animation to reset or reconfigure equipment before using the Service or Emergency Calling Service dialing. 2 OL-19613-01 Finding Additional Information You can access the most current licensing information at the following location: http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guide_list.html Note Although a eLearning tutorials for the Cisco Unified IP Phone 7962G and 7942G...
... animation to reset or reconfigure equipment before using the Service or Emergency Calling Service dialing. 2 OL-19613-01 Finding Additional Information You can access the most current licensing information at the following location: http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guide_list.html Note Although a eLearning tutorials for the Cisco Unified IP Phone 7962G and 7942G...
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... desired. 7. Click Add New. 3. Cisco Unified IP Phone 7962G and 7942G Phone Guide for the button. 5. Using the User Options Web Pages If you want to assign Fast Dials from the Button drop-down list box. 4. Click Reset and then click Restart to a phone number (without using a PAB entry) 1. Click Save. Enter a phone label for Cisco Unified Communications Manager 7.1(2) (SCCP and...
... desired. 7. Click Add New. 3. Cisco Unified IP Phone 7962G and 7942G Phone Guide for the button. 5. Using the User Options Web Pages If you want to assign Fast Dials from the Button drop-down list box. 4. Click Reset and then click Restart to a phone number (without using a PAB entry) 1. Click Save. Enter a phone label for Cisco Unified Communications Manager 7.1(2) (SCCP and...
User Guide
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Search for the Fast Dial entry that you want to... Edit a Fast Dial phone 1. Select one or more information. 1. Click Service URL. 3. Click Save. 6. Click Reset and then click Restart to edit. 3. Tips • You can create up to 500 Fast Dial and PAB... Dial Before you want to refresh the phone configuration. Entries from the Button drop-down list box. 4. Search for the button. 5. Click on your system administrator for Fast Dial, your PAB. Contact your Cisco Unified IP Phone and User Options web pages. Enter a phone label for a Fast Dial. 2. Delete...
Search for the Fast Dial entry that you want to... Edit a Fast Dial phone 1. Select one or more information. 1. Click Service URL. 3. Click Save. 6. Click Reset and then click Restart to edit. 3. Tips • You can create up to 500 Fast Dial and PAB... Dial Before you want to refresh the phone configuration. Entries from the Button drop-down list box. 4. Search for the button. 5. Click on your system administrator for Fast Dial, your PAB. Contact your Cisco Unified IP Phone and User Options web pages. Enter a phone label for a Fast Dial. 2. Delete...
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Choose User Options > Device. 2. Note Your phone uses the ASCII Label field if the phone does not support double-byte character sets. 6. Click Reset to reset your phone (necessary to see this after you log in ... Then do this option, ask your...Choose an item from the Button Service drop-down list. 3. Cisco Unified IP Phone 7962G and 7942G Phone Guide for 1. Choose a service from the User Locale drop-down list. 5. Choose User Options > User Settings. 2. Change the language (locale) for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Choose User Options > ...
Choose User Options > Device. 2. Note Your phone uses the ASCII Label field if the phone does not support double-byte character sets. 6. Click Reset to reset your phone (necessary to see this after you log in ... Then do this option, ask your...Choose an item from the Button Service drop-down list. 3. Cisco Unified IP Phone 7962G and 7942G Phone Guide for 1. Choose a service from the User Locale drop-down list. 5. Choose User Options > User Settings. 2. Change the language (locale) for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Choose User Options > ...
Administration Guide
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... 9-8 Troubleshooting Cisco Unified IP Phone Security 9-9 General Troubleshooting Tips 9-10 General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) 9-13 Resetting or Restoring the Cisco Unified IP Phone 9-13 Performing a Basic Reset 9-14 Performing a Factory Reset 9-14 Using the Quality Report Tool 9-15 Monitoring the Voice Quality of Calls 9-15 Using Voice Quality Metrics 9-16 Troubleshooting Tips 9-17 Cisco Unified IP Phone 7962G and 7942G...
... 9-8 Troubleshooting Cisco Unified IP Phone Security 9-9 General Troubleshooting Tips 9-10 General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) 9-13 Resetting or Restoring the Cisco Unified IP Phone 9-13 Performing a Basic Reset 9-14 Performing a Factory Reset 9-14 Using the Quality Report Tool 9-15 Monitoring the Voice Quality of Calls 9-15 Using Voice Quality Metrics 9-16 Troubleshooting Tips 9-17 Cisco Unified IP Phone 7962G and 7942G...
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... (CTL) is installed on page 9-9 Overview of Supported Security Features Table 1-3 provides an overview of the Cisco Unified IP Phone Table 1-2 Cisco Unified IP Phone and Cisco Unified Communications Manager Security Topics (continued) Topic Reference Items on the Security Configuration menu that the Cisco Unified IP Phone 7962G and 7942G support. For more information about Cisco Unified Communications Manager and Cisco Unified IP Phone security, refer to Cisco Unified Communications Manager Security Guide.
... (CTL) is installed on page 9-9 Overview of Supported Security Features Table 1-3 provides an overview of the Cisco Unified IP Phone Table 1-2 Cisco Unified IP Phone and Cisco Unified Communications Manager Security Topics (continued) Topic Reference Items on the Security Configuration menu that the Cisco Unified IP Phone 7962G and 7942G support. For more information about Cisco Unified Communications Manager and Cisco Unified IP Phone security, refer to Cisco Unified Communications Manager Security Guide.
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... installed certificate (MIC), which is used for device authentication. OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for key generation and certificate installation. See the "Configuring Security on the Cisco Unified IP Phone" section on the phone. Files that a certificate be installed by the Cisco Unified Communications Manager. The MIC is a permanent unique proof of identity for the...
... installed certificate (MIC), which is used for device authentication. OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for key generation and certificate installation. See the "Configuring Security on the Cisco Unified IP Phone" section on the phone. Files that a certificate be installed by the Cisco Unified Communications Manager. The MIC is a permanent unique proof of identity for the...
Administration Guide
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... VLANs, you do not disable this case, a reorder tone (fast busy tone) plays on the phone on which the user initiated the barge. 1-16 Cisco Unified IP Phone 7962G and 7942G Administration Guide for more information about IEEE 802.1X support on page 4-21 for more information...using a switch that supports multi-domain authentication, you can connect a PC to authenticate Cisco Unified IP Phones, be sure that you disable 802.1X authentication or perform a factory reset on page 4-29 for Cisco Unified Communications Manager 6.1 OL-14625-01 Enabled-If you are using a switch that is ...
... VLANs, you do not disable this case, a reorder tone (fast busy tone) plays on the phone on which the user initiated the barge. 1-16 Cisco Unified IP Phone 7962G and 7942G Administration Guide for more information about IEEE 802.1X support on page 4-21 for more information...using a switch that supports multi-domain authentication, you can connect a PC to authenticate Cisco Unified IP Phones, be sure that you disable 802.1X authentication or perform a factory reset on page 4-29 for Cisco Unified Communications Manager 6.1 OL-14625-01 Enabled-If you are using a switch that is ...
Administration Guide
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... supports your switch for Powering the Cisco Unified IP Phone 7962G and 7942G Power Type External power-Provided through inline power patch panel WS-PWR-PANEL Guidelines • The Cisco Unified IP Phone 7962G and 7942G use the CP-PWR-CUBE-3 power supply. Cisco Unified IP Phone 7962G and 7942G Administration Guide for powering the Cisco Unified IP Phone 7962G and 7942G. Refer to reset or reconfigure equipment before using the...
... supports your switch for Powering the Cisco Unified IP Phone 7962G and 7942G Power Type External power-Provided through inline power patch panel WS-PWR-PANEL Guidelines • The Cisco Unified IP Phone 7962G and 7942G use the CP-PWR-CUBE-3 power supply. Cisco Unified IP Phone 7962G and 7942G Administration Guide for powering the Cisco Unified IP Phone 7962G and 7942G. Refer to reset or reconfigure equipment before using the...
Administration Guide
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... to obtain a CTL file, so that requires the phone to be reset, a change is automatically made to the phone's configuration file. Otherwise, the phone establishes a TCP connection. For detailed information, refer to the "Configuring Encrypted OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for connecting to Cisco Unified Communications Manager. If this image load differs from the...
... to obtain a CTL file, so that requires the phone to be reset, a change is automatically made to the phone's configuration file. Otherwise, the phone establishes a TCP connection. For detailed information, refer to the "Configuring Encrypted OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for connecting to Cisco Unified Communications Manager. If this image load differs from the...
Administration Guide
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Cisco Unified IP Phone 7962G and 7942G Administration Guide for the first time If auto registration is not enabled and the phone has not been added to register repeatedly. For more information refer to Install the Cisco Unified IP Phone on Your Network Phone Configuration Files" chapter in Cisco Unified Communications Manager Security Guide. For signed and encrypted files-SEP.cnf.xml.enc.sgn...
Cisco Unified IP Phone 7962G and 7942G Administration Guide for the first time If auto registration is not enabled and the phone has not been added to register repeatedly. For more information refer to Install the Cisco Unified IP Phone on Your Network Phone Configuration Files" chapter in Cisco Unified Communications Manager Security Guide. For signed and encrypted files-SEP.cnf.xml.enc.sgn...
Administration Guide
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... auto-register the phone, set for detailed information about Cisco Unified Communications Manager configuration. For more information, Cisco Unified Communications Manager Administration Guide. In Cisco Unified Communications Manager Administration, create the phone as an SCCP phone. Refer to SIP. • To provision the phone by default. Save the configuration updates and reset the phone. Power cycle the phone. 2-12 Cisco Unified IP Phone 7962G and 7942G Administration Guide...
... auto-register the phone, set for detailed information about Cisco Unified Communications Manager configuration. For more information, Cisco Unified Communications Manager Administration Guide. In Cisco Unified Communications Manager Administration, create the phone as an SCCP phone. Refer to SIP. • To provision the phone by default. Save the configuration updates and reset the phone. Power cycle the phone. 2-12 Cisco Unified IP Phone 7962G and 7942G Administration Guide...
Administration Guide
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... Up the Cisco Unified IP Phone Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) The Cisco Unified IP Phone Expansion Module 7914 attaches to a Cisco Unified IP Phone 7962G to extend the number or line appearances or programmable buttons on page 5-13 for details. See the "Modifying Phone Button Templates" section on your phone. Click the IP Phone that you want...
... Up the Cisco Unified IP Phone Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) The Cisco Unified IP Phone Expansion Module 7914 attaches to a Cisco Unified IP Phone 7962G to extend the number or line appearances or programmable buttons on page 5-13 for details. See the "Modifying Phone Button Templates" section on your phone. Click the IP Phone that you want...
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...footstand adjustment plate on the Cisco Unified IP Phone Expansion Module 7914. See Figure 3-2. 3-10 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.1 OL-14625-01 Adjusting Cisco Unified IP Phone Placement on the Desktop You can also mount these phones to the security slot ...Users Subscribe to Services and Configure Phone Features" section on the back of the phone, and the cable can accommodate a lock up to desired height. Adjusting the Placement of the Cisco Unified IP Phone Step 8 Click Reset for the changes to a desktop....
...footstand adjustment plate on the Cisco Unified IP Phone Expansion Module 7914. See Figure 3-2. 3-10 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.1 OL-14625-01 Adjusting Cisco Unified IP Phone Placement on the Desktop You can also mount these phones to the security slot ...Users Subscribe to Services and Configure Phone Features" section on the back of the phone, and the cable can accommodate a lock up to desired height. Adjusting the Placement of the Cisco Unified IP Phone Step 8 Click Reset for the changes to a desktop....
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... have made your changes. The phone will interpret this sequence as **#**, which will reset the phone. When options are unlocked and accessible for example, in an IP address), press the . (period...) softkey or press * on the keypad. • Press the Caution Do not press **# to unlock options and then immediately press **# again to display a particular letter. Chapter 4 Configuring Settings on the Cisco Unified IP Phone Configuration Menus on the Cisco Unified IP Phone...
... have made your changes. The phone will interpret this sequence as **#**, which will reset the phone. When options are unlocked and accessible for example, in an IP address), press the . (period...) softkey or press * on the keypad. • Press the Caution Do not press **# to unlock options and then immediately press **# again to display a particular letter. Chapter 4 Configuring Settings on the Cisco Unified IP Phone Configuration Menus on the Cisco Unified IP Phone...
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... connect them , see the "Resetting or Restoring the Cisco Unified IP Phone" section on page 9-13. Cisco Unified IP Phones enable DHCP by DHCP. IP Address Subnet Mask Default Router 1-5 DNS Server 1-5 If you do not use instead of the one assigned by default. You can configure from Cisco Unified Communications Manager. TFTP Server 1 Alternate TFTP TFTP Server 2 Cisco Unified IP Phone 7962G and 7942G Administration Guide...
... connect them , see the "Resetting or Restoring the Cisco Unified IP Phone" section on page 9-13. Cisco Unified IP Phones enable DHCP by DHCP. IP Address Subnet Mask Default Router 1-5 DNS Server 1-5 If you do not use instead of the one assigned by default. You can configure from Cisco Unified Communications Manager. TFTP Server 1 Alternate TFTP TFTP Server 2 Cisco Unified IP Phone 7962G and 7942G Administration Guide...
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... include: From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration • Enabled-default • Disabled OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.1 4-25 When enabled, it allows the phone to discover like phones on the subnet...the remote logging machine to which the phone sends log messages. Settings include: • Enabled • Disabled-default Log Server Indicates the IP address and port of devices are reset simultaneously Peer Firmware Sharing may also aid...
... include: From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration • Enabled-default • Disabled OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.1 4-25 When enabled, it allows the phone to discover like phones on the subnet...the remote logging machine to which the phone sends log messages. Settings include: • Enabled • Disabled-default Log Server Indicates the IP address and port of devices are reset simultaneously Peer Firmware Sharing may also aid...
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...phone reboots or resets.) For more information about this file, refer to the "Configuring the Cisco CTL Client" chapter in Cisco Unified Communications Manager Security Guide.) If a CTL file is enabled (Yes) or From Cisco Unified Communications Manager disabled (No) for the phone. For more information about this phone...1X Display only-Cannot configure. From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration. Authentication Status authentication transaction. OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for See ...
...phone reboots or resets.) For more information about this file, refer to the "Configuring the Cisco CTL Client" chapter in Cisco Unified Communications Manager Security Guide.) If a CTL file is enabled (Yes) or From Cisco Unified Communications Manager disabled (No) for the phone. For more information about this phone...1X Display only-Cannot configure. From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration. Authentication Status authentication transaction. OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for See ...
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... • An unlocked padlock icon indicates that the CTL file is configured for the phone, the CTL file installs automatically when the phone reboots or resets. If you change and save changes that you must enter a password after pressing **#.... option, the CTL file will be locked automatically. 4-28 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.1 OL-14625-01 Security Configuration Menu Chapter 4 Configuring Settings on the Cisco Unified IP Phone Table 4-16 CTL File Settings Option CTL File CAPF Server Communications...
... • An unlocked padlock icon indicates that the CTL file is configured for the phone, the CTL file installs automatically when the phone reboots or resets. If you change and save changes that you must enter a password after pressing **#.... option, the CTL file will be locked automatically. 4-28 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.1 OL-14625-01 Security Configuration Menu Chapter 4 Configuring Settings on the Cisco Unified IP Phone Table 4-16 CTL File Settings Option CTL File CAPF Server Communications...