Phone Guide
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... the property of the cursor when using EditDial Switch to see your call Redial a number Press . Press EditDial, >. Edit a number Hold/resume a call Transfer a call hang up the handset. Place an intercom call Press more > Confrn, dial the participant, then press Confrn again. Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP...
... the property of the cursor when using EditDial Switch to see your call Redial a number Press . Press EditDial, >. Edit a number Hold/resume a call Transfer a call hang up the handset. Place an intercom call Press more > Confrn, dial the participant, then press Confrn again. Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP...
Phone Guide
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... a conference call Save the chosen settings Search for a directory listing Select a menu item or call Transfer a call log is ringing on another phone in an associated group Store a call using Call Park Answer a call that is ready to the system administrator Redial the most recently dialed number Remove a conference participant Resume a call...
... a conference call Save the chosen settings Search for a directory listing Select a menu item or call Transfer a call log is ringing on another phone in an associated group Store a call using Call Park Answer a call that is ready to the system administrator Redial the most recently dialed number Remove a conference participant Resume a call...
Phone Guide
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... the Help System on Your Phone 13 Understanding Feature Availability 14 Understanding SIP vs. SCCP 15 Basic Call Handling 16 Placing a Call-Basic Options 16 Placing a Call-Additional Options 17 Answering a Call 20 Ending a Call 21 Using Hold and Resume 22 Using Mute 23 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP...
... the Help System on Your Phone 13 Understanding Feature Availability 14 Understanding SIP vs. SCCP 15 Basic Call Handling 16 Placing a Call-Basic Options 16 Placing a Call-Additional Options 17 Answering a Call 20 Ending a Call 21 Using Hold and Resume 22 Using Mute 23 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP...
Phone Guide
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... 39 Understanding Barge Features 39 Using Barge Features 40 Preventing Others from Viewing or Barging a Shared-Line Call 41 Using BLF to Determine a Line State 42 Making and Receiving Secure Calls 43 Tracing Suspicious Calls 44 Prioritizing Critical Calls 44 Using Cisco Extension Mobility 46 Managing Business Calls Using a Single Phone Number 46 iv OL-19613...
... 39 Understanding Barge Features 39 Using Barge Features 40 Preventing Others from Viewing or Barging a Shared-Line Call 41 Using BLF to Determine a Line State 42 Making and Receiving Secure Calls 43 Tracing Suspicious Calls 44 Prioritizing Critical Calls 44 Using Cisco Extension Mobility 46 Managing Business Calls Using a Single Phone Number 46 iv OL-19613...
Phone Guide
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... 64 Setting Up Speed Dials on the Web 65 Setting Up Phone Services on the Web 66 Controlling User Settings on the Web 67 Controlling Line Settings on the Web 68 Setting Up Phones and Access Lists for Mobile Connect 70 Using Cisco WebDialer 72 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
... 64 Setting Up Speed Dials on the Web 65 Setting Up Phone Services on the Web 66 Controlling User Settings on the Web 67 Controlling Line Settings on the Web 68 Setting Up Phones and Access Lists for Mobile Connect 70 Using Cisco WebDialer 72 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
Phone Guide
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Understanding Additional Configuration Options 74 Troubleshooting Your Phone 76 General Troubleshooting 76 Viewing Phone Administration Data 77 Using the Quality Reporting Tool 77 Cisco One-Year Limited Hardware Warranty Terms 78 Index 79 vi OL-19613-01
Understanding Additional Configuration Options 74 Troubleshooting Your Phone 76 General Troubleshooting 76 Viewing Phone Administration Data 77 Using the Quality Reporting Tool 77 Cisco One-Year Limited Hardware Warranty Terms 78 Index 79 vi OL-19613-01
Phone Guide
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... Overview of the features available on your own Press Use your phone's capabilities, or refer to commonly used sections. See Speed Dialing, page 34. See Changing Phone Settings, page 52. See Making Conference Calls, page 29. Cisco Unified IP Phone 7962G and 7942G Phone Guide for pointers to the table below for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) See the Quick...
... Overview of the features available on your own Press Use your phone's capabilities, or refer to commonly used sections. See Speed Dialing, page 34. See Changing Phone Settings, page 52. See Making Conference Calls, page 29. Cisco Unified IP Phone 7962G and 7942G Phone Guide for pointers to the table below for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) See the Quick...
Phone Guide
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... is an interruption in the documentation list at the following location: http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guide_list.html Although a eLearning tutorials for the Cisco Unified IP Phone 7962G and 7942G are not available, refer to reset or reconfigure equipment before using the Service or Emergency Calling Service dialing. 2 OL-19613-01 Finding Additional...
... is an interruption in the documentation list at the following location: http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guide_list.html Although a eLearning tutorials for the Cisco Unified IP Phone 7962G and 7942G are not available, refer to reset or reconfigure equipment before using the Service or Emergency Calling Service dialing. 2 OL-19613-01 Finding Additional...
Phone Guide
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... and users are responsible for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) If you use external devices with the Cisco Unified IP Phone: Cisco recommends the use of good quality external devices (such as mobile phones or two-way radios, some audio noise may be found at this URL: www.cisco.com/go/accessibility Cisco Unified IP Phone 7962G and 7942G Phone Guide for compliance with U.S. Further...
... and users are responsible for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) If you use external devices with the Cisco Unified IP Phone: Cisco recommends the use of good quality external devices (such as mobile phones or two-way radios, some audio noise may be found at this URL: www.cisco.com/go/accessibility Cisco Unified IP Phone 7962G and 7942G Phone Guide for compliance with U.S. Further...
Phone Guide
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...you to the handset rest. To register with TAPS, pick up . Connecting Your Phone Adjusting the Footstand To change the angle of third-party headsets for use with the Cisco Unified IP Phones, Cisco does not certify or support products from headset (or handset) vendors. Return the ...the handset, enter the TAPS extension provided by your system administrator might need to replace an existing phone. The phone will not readily slip out of the rotated tab. Cisco Unified IP Phone 7962G and 7942G Phone Guide for instructions. 1 2 3 1 2 3 Set the handset aside and pull the square ...
...you to the handset rest. To register with TAPS, pick up . Connecting Your Phone Adjusting the Footstand To change the angle of third-party headsets for use with the Cisco Unified IP Phones, Cisco does not certify or support products from headset (or handset) vendors. Return the ...the handset, enter the TAPS extension provided by your system administrator might need to replace an existing phone. The phone will not readily slip out of the rotated tab. Cisco Unified IP Phone 7962G and 7942G Phone Guide for instructions. 1 2 3 1 2 3 Set the handset aside and pull the square ...
Phone Guide
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...electric lights, electric motors, or large PC monitors. An audible hum or buzz may be heard by either the remote party or by using a local power cube or power injector. In some audio noise or echo may be caused by a range of these devices and ... about wireless headsets that are deployed means that there is not a single headset solution that customers test headsets in conjunction with Cisco Unified IP Phones. Choose IP Communications from leading headset manufacturers have been reported to perform well with the wireless headset remote hookswitch control feature, got to the...
...electric lights, electric motors, or large PC monitors. An audible hum or buzz may be heard by either the remote party or by using a local power cube or power injector. In some audio noise or echo may be caused by a range of these devices and ... about wireless headsets that are deployed means that there is not a single headset solution that customers test headsets in conjunction with Cisco Unified IP Phones. Choose IP Communications from leading headset manufacturers have been reported to perform well with the wireless headset remote hookswitch control feature, got to the...
Phone Guide
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... that displays information on the phone screen. Cisco Unified IP Phone 7962G 2 16 1 3 4 5 6 7 8 9 15 14 13 12 11 10 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) 187005 Depending on . Understanding Buttons and Hardware You can provide enhanced productivity features that your personal computer uses, allowing you to place and receive phone calls, put calls on...
... that displays information on the phone screen. Cisco Unified IP Phone 7962G 2 16 1 3 4 5 6 7 8 9 15 14 13 12 11 10 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) 187005 Depending on . Understanding Buttons and Hardware You can provide enhanced productivity features that your personal computer uses, allowing you to place and receive phone calls, put calls on...
Phone Guide
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... adjust the angle of Your Phone Item 1 Programmable buttons Description Depending on Your Phone, page 13 Cisco Unified IP Phone 7962G and 7942G Phone Guide for example, a Privacy, Hold, or Transfer button) Buttons illuminate to indicate status: Green, steady-Active call or two-way intercom call Green, flashing-Held call Amber, steady-Privacy in use, one-way intercom call...
... adjust the angle of Your Phone Item 1 Programmable buttons Description Depending on Your Phone, page 13 Cisco Unified IP Phone 7962G and 7942G Phone Guide for example, a Privacy, Hold, or Transfer button) Buttons illuminate to indicate status: Green, steady-Active call or two-way intercom call Green, flashing-Held call Amber, steady-Privacy in use, one-way intercom call...
Phone Guide
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...lit. Allows you to scroll through menus and highlight items. When the phone is lit. To see ...Changing Phone Settings, page 52 Using the User Options Web Pages, page 61 Using a Handset, Headset, and Speakerphone, page 49 Using a Handset, Headset, and Speakerphone, page 49 8 9 Services button ... intercom number that others can use to six lines and the Cisco Unified IP Phone 7942G supports one call can be active at the right side of your Placed Calls log. The Cisco Unified IP Phone 7962G supports one to call or new voice message. Use it to dial phone numbers, enter letters, and ...
...lit. Allows you to scroll through menus and highlight items. When the phone is lit. To see ...Changing Phone Settings, page 52 Using the User Options Web Pages, page 61 Using a Handset, Headset, and Speakerphone, page 49 Using a Handset, Headset, and Speakerphone, page 49 8 9 Services button ... intercom number that others can use to six lines and the Cisco Unified IP Phone 7942G supports one call can be active at the right side of your Placed Calls log. The Cisco Unified IP Phone 7962G supports one to call or new voice message. Use it to dial phone numbers, enter letters, and ...
Phone Guide
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... No call on hold . The intercom line is idle BLF- Cisco Unified IP Phone 7962G and 7942G Phone Guide for details. See Making and Receiving Secure Calls, page 43. See Placing or Receiving Intercom Calls, page 32. The intercom line is ringing on this line. See Using Hold and Resume, page 22. Icon Line or Call State...
... No call on hold . The intercom line is idle BLF- Cisco Unified IP Phone 7962G and 7942G Phone Guide for details. See Making and Receiving Secure Calls, page 43. See Placing or Receiving Intercom Calls, page 32. The intercom line is ringing on this line. See Using Hold and Resume, page 22. Icon Line or Call State...
Phone Guide
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... (standard view). To activate a softkey, press the softkey button . See Understanding Feature Buttons and Menus, page 13. 2 3 4 5 6 7 Cleaning the Phone Screen Use only a soft, dry cloth to wipe the phone screen. Do not use any liquids or powders on page 11, and Viewing Multiple Calls, page 24. Understanding... Phone Screen Features This is what your main phone screen might look like with active calls and several feature tabs are configured. line...
... (standard view). To activate a softkey, press the softkey button . See Understanding Feature Buttons and Menus, page 13. 2 3 4 5 6 7 Cleaning the Phone Screen Use only a soft, dry cloth to wipe the phone screen. Do not use any liquids or powders on page 11, and Viewing Multiple Calls, page 24. Understanding... Phone Screen Features This is what your main phone screen might look like with active calls and several feature tabs are configured. line...
Phone Guide
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...Main menu topics include: • About Your Cisco Unified IP Phone-Details about a menu item Get help using and accessing Help Learn about a button or Press softkey Learn about your phone • How do I...?-Procedures for common phone tasks • Calling Features-Descriptions and procedures for...feature tab. Help topics appear on Your Phone Your phone provides a comprehensive online help topic you want to...View the main menu Then...Press on using Help , then quickly press a button or softkey. Cisco Unified IP Phone 7962G and 7942G Phone Guide for the menu to display a ...
...Main menu topics include: • About Your Cisco Unified IP Phone-Details about a menu item Get help using and accessing Help Learn about a button or Press softkey Learn about your phone • How do I...?-Procedures for common phone tasks • Calling Features-Descriptions and procedures for...feature tab. Help topics appear on Your Phone Your phone provides a comprehensive online help topic you want to...View the main menu Then...Press on using Help , then quickly press a button or softkey. Cisco Unified IP Phone 7962G and 7942G Phone Guide for the menu to display a ...
Phone Guide
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... you or might work differently on your support desk or system administrator for information about using a softkey or by pressing a line button. Contact your phone. Understanding Feature Availability Depending on your phone system configuration, features included in this Phone Guide might not be available to access features: Feature Call Back Call Forward Call Park...
... you or might work differently on your support desk or system administrator for information about using a softkey or by pressing a line button. Contact your phone. Understanding Feature Availability Depending on your phone system configuration, features included in this Phone Guide might not be available to access features: Feature Call Back Call Forward Call Park...
Phone Guide
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... depending on your phone is using, you can be configured to work with one of Your Phone Understanding SIP vs. Your system administrator determines this configuration. An Overview of two signaling protocols: SIP (Session Initiation Protocol) or SCCP (Skinny Call Control Protocol). SCCP Your phone can choose Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP...
... depending on your phone is using, you can be configured to work with one of Your Phone Understanding SIP vs. Your system administrator determines this configuration. An Overview of two signaling protocols: SIP (Session Initiation Protocol) or SCCP (Skinny Call Control Protocol). SCCP Your phone can choose Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP...
Phone Guide
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... displayed with the phone idle) to ...Place a call using the handset Place a call using the speakerphone Place a call -handling tasks using a range of Your Phone, page 7 Press and enter a number. To call is active (using the same line) Using Hold and Resume, page 22 Dial from your system administrator for more information, see... see your Cisco Unified IP Phone. If you...
... displayed with the phone idle) to ...Place a call using the handset Place a call using the speakerphone Place a call -handling tasks using a range of Your Phone, page 7 Press and enter a number. To call is active (using the same line) Using Hold and Resume, page 22 Dial from your system administrator for more information, see... see your Cisco Unified IP Phone. If you...