Phone Guide
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Phone Guide Cisco IP Phone 7960G and 7940G for Cisco CallManager Including License and Warranty Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100
Phone Guide Cisco IP Phone 7960G and 7940G for Cisco CallManager Including License and Warranty Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100
Phone Guide
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... -hook. Enter the first few letters and press Search. Dial using EditDial Dial Dial an entered phone number DirTrfr Transfer two calls to each other company. (0401R) OL-4637-02 Quick Reference Cisco IP Phone 7960G and 7940G SoftKey Definitions Button Definitions Transferring a Call Using Call Forward Making Conference Calls Viewing and Dialing Calls SoftKey...
... -hook. Enter the first few letters and press Search. Dial using EditDial Dial Dial an entered phone number DirTrfr Transfer two calls to each other company. (0401R) OL-4637-02 Quick Reference Cisco IP Phone 7960G and 7940G SoftKey Definitions Button Definitions Transferring a Call Using Call Forward Making Conference Calls Viewing and Dialing Calls SoftKey...
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... 15 Using Feature Menus 15 Entering and Editing Text 15 Getting Help on the Web 4 Connecting Your Phone 5 An Overview of Your Phone 8 Buttons and Hardware 8 Phone Screen Features 11 Understanding Feature Functionality and Availability 12 Call-Handling and Navigation Tips 12 Going On-Hook... Understanding Lines vs. Contents Getting Started 1 How to Use this Guide 1 Safety and Performance Information 2 Cleaning the Phone Screen 4 Where to Find Additional Information 4 More Information about Customizing Your Phone on Your Phone 16 Understanding Button Icons 16 Cisco IP Phone 7960G and 7940G iii
... 15 Using Feature Menus 15 Entering and Editing Text 15 Getting Help on the Web 4 Connecting Your Phone 5 An Overview of Your Phone 8 Buttons and Hardware 8 Phone Screen Features 11 Understanding Feature Functionality and Availability 12 Call-Handling and Navigation Tips 12 Going On-Hook... Understanding Lines vs. Contents Getting Started 1 How to Use this Guide 1 Safety and Performance Information 2 Cleaning the Phone Screen 4 Where to Find Additional Information 4 More Information about Customizing Your Phone on Your Phone 16 Understanding Button Icons 16 Cisco IP Phone 7960G and 7940G iii
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Using Voice Messaging, Call Logs, and Directories 38 Accessing Voice Messages 38 Using Call Logs and Directories 39 Accessing Your User Options Web Pages 40 Logging In to the User Options Web Pages 40 Subscribing to Phone Services 41 Understanding Additional Configuration Options 42 Troubleshooting Your Phone 44 Using the Quality Reporting Tool 44 Cisco One-Year Limited Hardware Warranty Terms 45 Index 47 Cisco IP Phone 7960G and 7940G v
Using Voice Messaging, Call Logs, and Directories 38 Accessing Voice Messages 38 Using Call Logs and Directories 39 Accessing Your User Options Web Pages 40 Logging In to the User Options Web Pages 40 Subscribing to Phone Services 41 Understanding Additional Configuration Options 42 Troubleshooting Your Phone 44 Using the Quality Reporting Tool 44 Cisco One-Year Limited Hardware Warranty Terms 45 Index 47 Cisco IP Phone 7960G and 7940G v
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... page 2. Select calls or switch between audio devices on page 28. Change volume levels or the ringer See the "Customizing Phone Settings" section on page 12. Cisco IP Phone 7960G and 7940G 1 Use your phone after it completely for pointers to commonly used sections. Put calls on hold See the "Using Hold and Resume" section on...
... page 2. Select calls or switch between audio devices on page 28. Change volume levels or the ringer See the "Customizing Phone Settings" section on page 12. Cisco IP Phone 7960G and 7940G 1 Use your phone after it completely for pointers to commonly used sections. Put calls on hold See the "Using Hold and Resume" section on...
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... system to telephone network voltage (TNV) circuits. SAVE THESE INSTRUCTIONS Warning Read the installation instructions before installing or using your Cisco IP Phone: Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. You are in the translated safety warnings that could cause bodily injury.... Safety and Performance Information Installing and Using Your Phone Read the following safety notices before you work on any equipment, be aware of the hazards involved with electrical circuitry ...
... system to telephone network voltage (TNV) circuits. SAVE THESE INSTRUCTIONS Warning Read the installation instructions before installing or using your Cisco IP Phone: Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. You are in the translated safety warnings that could cause bodily injury.... Safety and Performance Information Installing and Using Your Phone Read the following safety notices before you work on any equipment, be aware of the hazards involved with electrical circuitry ...
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... that you take one or more of the following information applies when you use external devices with the Cisco IP Phone: Cisco recommends the use the Cisco specified power supply with this product. Ensure that are shielded against unwanted radio frequency (RF) and audio frequency (AF) ... on the phase conductors (all times because it serves as mobile phones or two-way radios, some audio noise may still occur. Cisco IP Phone 7960G and 7940G 3 In these devices and their proximity to work with Your Cisco IP Phone The following actions: • Move the external device away from ...
... that you take one or more of the following information applies when you use external devices with the Cisco IP Phone: Cisco recommends the use the Cisco specified power supply with this product. Ensure that are shielded against unwanted radio frequency (RF) and audio frequency (AF) ... on the phase conductors (all times because it serves as mobile phones or two-way radios, some audio noise may still occur. Cisco IP Phone 7960G and 7940G 3 In these devices and their proximity to work with Your Cisco IP Phone The following actions: • Move the external device away from ...
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... your computer. Where to Customizing Your Cisco IP Phone on the Web at this URL: http://www.cisco.com/ International Cisco websites can access the most current Cisco documentation on the World Wide Web at this URL: http://www.cisco.com/public/countries_languages.shtml More Information about Customizing Your Phone on the phone. This guide provides a brief overview of...
... your computer. Where to Customizing Your Cisco IP Phone on the Web at this URL: http://www.cisco.com/ International Cisco websites can access the most current Cisco documentation on the World Wide Web at this URL: http://www.cisco.com/public/countries_languages.shtml More Information about Customizing Your Phone on the phone. This guide provides a brief overview of...
Phone Guide
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... DC adaptor port (DC48V) for phones not provided with inline power 5 Access port (10/100 PC) for connecting to the corporate IP telephony network. Connecting Your Phone Connecting Your Phone Your system administrator will likely connect ...your computer 2 AC-to-DC power supply 6 Handset port 3 AC power cord 7 Headset port 4 Network port (10/100 SW) for connecting your phone to your new Cisco IP Phone to the 8 Footstand button network Cisco IP Phone 7960G and 7940G...
... DC adaptor port (DC48V) for phones not provided with inline power 5 Access port (10/100 PC) for connecting to the corporate IP telephony network. Connecting Your Phone Connecting Your Phone Your system administrator will likely connect ...your computer 2 AC-to-DC power supply 6 Handset port 3 AC power cord 7 Headset port 4 Network port (10/100 SW) for connecting your phone to your new Cisco IP Phone to the 8 Footstand button network Cisco IP Phone 7960G and 7940G...
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... a confirmation message, hang up. After your system administrator, and follow the voice prompts. Although Cisco Systems performs some internal testing of third-party headsets for Auto-Registered Phones Support). Registering with the Cisco IP Phones, Cisco does not certify or support products from headset or handset vendors. Return the handset to enter your system administrator might...
... a confirmation message, hang up. After your system administrator, and follow the voice prompts. Although Cisco Systems performs some internal testing of third-party headsets for Auto-Registered Phones Support). Registering with the Cisco IP Phones, Cisco does not certify or support products from headset or handset vendors. Return the handset to enter your system administrator might...
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... remote parties to hear an echo of their own voice when they speak to determine suitable performance. Depending on Cisco IP Phones. For information about headsets, see: http://vxicorp.com/cisco http://plantronics.com Cisco IP Phone 7960G and 7940G 7 Some potential humming or buzzing sounds can be caused by a user may still occur. See the "Using an...
... remote parties to hear an echo of their own voice when they speak to determine suitable performance. Depending on Cisco IP Phones. For information about headsets, see: http://vxicorp.com/cisco http://plantronics.com Cisco IP Phone 7960G and 7940G 7 Some potential humming or buzzing sounds can be caused by a user may still occur. See the "Using an...
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... can obtain information about features, buttons, softkeys, and menu items directly from your phone Buttons and Hardware Some of Your Phone The Cisco IP Phone 7960G or 7940G is a full-feature telephone that provides voice communication over the same data network that your Cisco IP Phone include: • Buttons for speakerphone mode and headset mode • Four softkey buttons...
... can obtain information about features, buttons, softkeys, and menu items directly from your phone Buttons and Hardware Some of Your Phone The Cisco IP Phone 7960G or 7940G is a full-feature telephone that provides voice communication over the same data network that your Cisco IP Phone include: • Buttons for speakerphone mode and headset mode • Four softkey buttons...
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See the "Phone Screen Features" section on page 11. Cisco IP Phone 7960G and 7940G 9 Figure 1 1 Cisco IP Phone 7960 2 34 An Overview of Your Phone 5 6 7 8 9 17 16 15 14 13 12 11 10 Figure 2 Cisco IP Phone 7940 2 34 1 68561 5 6 7 8 9 17 16 15 14 13 12 11 10 68562 1 Handset light strip Indicates an incoming call or new voice message. 2 Phone screen Shows phone features.
See the "Phone Screen Features" section on page 11. Cisco IP Phone 7960G and 7940G 9 Figure 1 1 Cisco IP Phone 7960 2 34 An Overview of Your Phone 5 6 7 8 9 17 16 15 14 13 12 11 10 Figure 2 Cisco IP Phone 7940 2 34 1 68561 5 6 7 8 9 17 16 15 14 13 12 11 10 68562 1 Handset light strip Indicates an incoming call or new voice message. 2 Phone screen Shows phone features.
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... User Options Web Pages" section on page 40. 14 Messages button Typically auto-dials your phone screen). 10 OL-4637-02 3 Model type Indicates your Cisco IP Phone model. 4 Programmable buttons Depending on configuration, programmable buttons provide access to: • Phone lines (line buttons) • Speed-dial numbers (speed-dial buttons) • Web-based services...
... User Options Web Pages" section on page 40. 14 Messages button Typically auto-dials your phone screen). 10 OL-4637-02 3 Model type Indicates your Cisco IP Phone model. 4 Programmable buttons Depending on configuration, programmable buttons provide access to: • Phone lines (line buttons) • Speed-dial numbers (speed-dial buttons) • Web-based services...
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... Features" section on page 37 for details. Cisco IP Phone 7960G and 7940G 11 The table below provides a basic overview of Your Phone Phone Screen Features This is highlighted.) See the "Viewing Calls and Switching Between Calls" section on your primary phone line. Phone feature-Each corresponds to your main phone screen might look like with an active call...
... Features" section on page 37 for details. Cisco IP Phone 7960G and 7940G 11 The table below provides a basic overview of Your Phone Phone Screen Features This is highlighted.) See the "Viewing Calls and Switching Between Calls" section on your primary phone line. Phone feature-Each corresponds to your main phone screen might look like with an active call...
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... . Regardless of the number of lines, your phone supports a maximum of 200 calls at the line area of your phone screen. Use these tips to avoid confusion: Lines The Cisco IP Phone 7960G supports up to six lines and the Cisco IP Phone 7940G supports up to your support desk or system administrator... if you do not have phone numbers. Contact your needs. Call-Handling ...
... . Regardless of the number of lines, your phone supports a maximum of 200 calls at the line area of your phone screen. Use these tips to avoid confusion: Lines The Cisco IP Phone 7960G supports up to six lines and the Cisco IP Phone 7940G supports up to your support desk or system administrator... if you do not have phone numbers. Contact your needs. Call-Handling ...
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...See the "Placing a ringing Call" section on page 20 for details. Use the Navigation button to scroll through the call . Cisco IP Phone 7960G and 7940G 13 See the "Answering a ringing Call" section on page 17 for a call is on hold You have put this icon ...to scroll through the list of calls. Selected calls are currently connected to them to a conference call . An Overview of Your Phone Understanding Call Icons Your phone displays icons to specific calls. Call state icons appear in the call that shares your lines. Highlight a call Select a call...
...See the "Placing a ringing Call" section on page 20 for details. Use the Navigation button to scroll through the call . Cisco IP Phone 7960G and 7940G 13 See the "Answering a ringing Call" section on page 17 for a call is on hold You have put this icon ...to scroll through the list of calls. Selected calls are currently connected to them to a conference call . An Overview of Your Phone Understanding Call Icons Your phone displays icons to specific calls. Call state icons appear in the call that shares your lines. Highlight a call Select a call...
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... within an entry or Press > to the right. By scrolling By item number Do this... For example, press 4 to ... Enter a letter on the phone screen... Using Feature Menus If you to select a letter (with or without capitalization) from the top-level of Your... Phone Choosing Phone Screen Items To choose an item on your phone screen Press the appropriate keypad number one level in a menu. Press Exit. (Note that if you want to choose the fourth item in a feature menu i or Help Press the Navigation button. Then... Cisco IP Phone 7960G and 7940G 15
... within an entry or Press > to the right. By scrolling By item number Do this... For example, press 4 to ... Enter a letter on the phone screen... Using Feature Menus If you to select a letter (with or without capitalization) from the top-level of Your... Phone Choosing Phone Screen Items To choose an item on your phone screen Press the appropriate keypad number one level in a menu. Press Exit. (Note that if you want to choose the fourth item in a feature menu i or Help Press the Navigation button. Then... Cisco IP Phone 7960G and 7940G 15
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...used in this book, see the "Buttons and Hardware" section on some buttons instead of buttons with specific buttons and features. Getting Help on Your Phone Your Cisco IP Phone provides on-the-spot help using Help Press i or twice quickly (without first selecting a menu item). See the table below for an active call.... 16 OL-4637-02 If you want to the "Button Definitions" section of the Quick Reference tear-out card at the front of this Phone Guide uses images of icons. Understanding Button Icons Your phone might have words printed on page 8, or refer to ... Help topics appear on the...
...used in this book, see the "Buttons and Hardware" section on some buttons instead of buttons with specific buttons and features. Getting Help on Your Phone Your Cisco IP Phone provides on-the-spot help using Help Press i or twice quickly (without first selecting a menu item). See the table below for an active call.... 16 OL-4637-02 If you want to the "Button Definitions" section of the Quick Reference tear-out card at the front of this Phone Guide uses images of icons. Understanding Button Icons Your phone might have words printed on page 8, or refer to ... Help topics appear on the...
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The features you want to... Then... Place a call when Press another call log (using a new line) for details.) Cisco IP Phone 7960G and 7940G 17 Or, you can press after going off -hook: tone) • Lift the handset • Press or • Press Dial • Press (a line... button) Dial using the speakerphone Press New Call and enter a phone number. If you use one of the actions that you can take to ...
The features you want to... Then... Place a call when Press another call log (using a new line) for details.) Cisco IP Phone 7960G and 7940G 17 Or, you can press after going off -hook: tone) • Lift the handset • Press or • Press Dial • Press (a line... button) Dial using the speakerphone Press New Call and enter a phone number. If you use one of the actions that you can take to ...