Phone Guide
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... settings (including volume) to original factory values Delete Remove characters to a listing from a corporate directory Choose > Corporate Directory. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0401R) OL-4637-02 Quick Reference Cisco IP Phone 7960G and 7940G SoftKey Definitions Button Definitions Transferring a Call Using Call Forward Making Conference Calls Viewing and Dialing Calls SoftKey Definitions AbbrDial Dial using a speed dial index number Answer Answer a call Barge Add yourself to a call on a shared line...
... settings (including volume) to original factory values Delete Remove characters to a listing from a corporate directory Choose > Corporate Directory. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0401R) OL-4637-02 Quick Reference Cisco IP Phone 7960G and 7940G SoftKey Definitions Button Definitions Transferring a Call Using Call Forward Making Conference Calls Viewing and Dialing Calls SoftKey Definitions AbbrDial Dial using a speed dial index number Answer Answer a call Barge Add yourself to a call on a shared line...
Phone Guide
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.... Repeat to your enter a target phone primary line number. Making Conference Calls If you want to... From one of participants Choose an active conference and press ConfList. Set up call Press CFwdALL and forwarding for a directory listing Select an item on the screen Transfer a call Refresh content and get the latest information Delete entered characters Move through entered characters Button Definitions Messages Services i or Help Directories Settings Speaker Mute Headset Transferring a Call If you want to... Then...
.... Repeat to your enter a target phone primary line number. Making Conference Calls If you want to... From one of participants Choose an active conference and press ConfList. Set up call Press CFwdALL and forwarding for a directory listing Select an item on the screen Transfer a call Refresh content and get the latest information Delete entered characters Move through entered characters Button Definitions Messages Services i or Help Directories Settings Speaker Mute Headset Transferring a Call If you want to... Then...
Phone Guide
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... Your Phone 27 Using a Shared Line 28 Understanding Shared Lines 28 Adding Yourself to a Shared-Line Call 29 Preventing Others from Viewing or Barging a Shared-Line Call 30 Tracing Suspicious Calls 30 Making and Receiving Secure Calls 31 Prioritizing Critical Calls 32 Using a Handset, Headset, and Speakerphone 33 Obtaining a Headset 33 Using AutoAnswer with a Headset or the Speakerphone 34 Customizing Phone Settings 35 Adjusting the Volume 35 Customizing Rings and Message Indicators 36 Customizing the Phone Screen 36 Setting Up Speed Dial Features...
... Your Phone 27 Using a Shared Line 28 Understanding Shared Lines 28 Adding Yourself to a Shared-Line Call 29 Preventing Others from Viewing or Barging a Shared-Line Call 30 Tracing Suspicious Calls 30 Making and Receiving Secure Calls 31 Prioritizing Critical Calls 32 Using a Handset, Headset, and Speakerphone 33 Obtaining a Headset 33 Using AutoAnswer with a Headset or the Speakerphone 34 Customizing Phone Settings 35 Adjusting the Volume 35 Customizing Rings and Message Indicators 36 Customizing the Phone Screen 36 Setting Up Speed Dial Features...
Phone Guide
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... ... Cisco IP Phone 7960G and 7940G 1 Put calls on hold See the "Using Hold and Resume" section on page 21. Mute calls See the "Using Mute" section on page 21. Use your Missed Calls See the "Using Voice Messaging, Call Logs, and Directories" section on page 28. Select calls or switch between audio devices on page 12. Make calls See the "Placing a Call" section on page 11. Learn about the display See the "Phone Screen Features" section on page 17. Share a phone number See the "Using a Shared Line" section...
... ... Cisco IP Phone 7960G and 7940G 1 Put calls on hold See the "Using Hold and Resume" section on page 21. Mute calls See the "Using Mute" section on page 21. Use your Missed Calls See the "Using Voice Messaging, Call Logs, and Directories" section on page 28. Select calls or switch between audio devices on page 12. Make calls See the "Placing a Call" section on page 11. Learn about the display See the "Phone Screen Features" section on page 17. Share a phone number See the "Using a Shared Line" section...
Phone Guide
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... own voice when they speak to Cisco IP Phone users. Cisco recommends that customers test the headsets that are screened against unwanted radio frequency (RF) and audio frequency (AF) signals. Depending on the quality of their network. Some potential humming or buzzing sounds can be caused by both the remote party and you (the user) and to perform well on page 3 for...
... own voice when they speak to Cisco IP Phone users. Cisco recommends that customers test the headsets that are screened against unwanted radio frequency (RF) and audio frequency (AF) signals. Depending on the quality of their network. Some potential humming or buzzing sounds can be caused by both the remote party and you (the user) and to perform well on page 3 for...
Phone Guide
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... Cisco IP Phone also provides you to place and receive phone calls, put calls on hold, speed dial numbers, transfer calls, make conference calls, and so on -the-spot information Refer to the following illustrations and table for on . An Overview of the hardware features on your Cisco IP Phone include: • Buttons for speakerphone mode and headset mode • Four softkey buttons for access to telephony features • Four feature buttons for access to messages, directories, services, and settings • Programmable buttons for phone lines, features, speed-dial numbers, and services...
... Cisco IP Phone also provides you to place and receive phone calls, put calls on hold, speed dial numbers, transfer calls, make conference calls, and so on -the-spot information Refer to the following illustrations and table for on . An Overview of the hardware features on your Cisco IP Phone include: • Buttons for speakerphone mode and headset mode • Four softkey buttons for access to telephony features • Four feature buttons for access to messages, directories, services, and settings • Programmable buttons for phone lines, features, speed-dial numbers, and services...
Phone Guide
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... volume and other settings. See the "Getting Help on Your Phone" section on page 16. Use it to adjust the angle of the phone base. 6 Directories button Opens/closes the Directories menu. Use it to dial phone numbers, enter letters, and choose menu items. Each activates a softkey option (displayed on your phone screen). 10 OL-4637-02 3 Model type Indicates your Cisco IP Phone model. 4 Programmable buttons Depending on configuration, programmable buttons provide access to: • Phone lines (line buttons) • Speed-dial numbers (speed-dial buttons) • Web-based...
... volume and other settings. See the "Getting Help on Your Phone" section on page 16. Use it to adjust the angle of the phone base. 6 Directories button Opens/closes the Directories menu. Use it to dial phone numbers, enter letters, and choose menu items. Each activates a softkey option (displayed on your phone screen). 10 OL-4637-02 3 Model type Indicates your Cisco IP Phone model. 4 Programmable buttons Depending on configuration, programmable buttons provide access to: • Phone lines (line buttons) • Speed-dial numbers (speed-dial buttons) • Web-based...
Phone Guide
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... six lines and the Cisco IP Phone 7940G supports up to enter or choose phone numbers before activating the call processing agent used to get a dial tone or to confuse lines and calls on your phone. You have as many lines you have questions about feature operation or availability. Regardless of the number of lines, your phone supports a maximum of lines available on your phone depends on how your system administrator has configured your phone's programmable buttons. Call...
... six lines and the Cisco IP Phone 7940G supports up to enter or choose phone numbers before activating the call processing agent used to get a dial tone or to confuse lines and calls on your phone. You have as many lines you have questions about feature operation or availability. Regardless of the number of lines, your phone supports a maximum of lines available on your phone depends on how your system administrator has configured your phone's programmable buttons. Call...
Phone Guide
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... add to a phone line, this icon. Call state icons appear in the call . If you have four held call Then... Cisco IP Phone 7960G and 7940G 13 Many phone features require that you want to use Another phone that you want to specific calls. See the "Answering a ringing Call" section on page 28 for details. See the "Placing a ringing Call" section on the other party's line. busy line Remote-in the call is on hold, ringing, connected, and so on hold...
... add to a phone line, this icon. Call state icons appear in the call . If you have four held call Then... Cisco IP Phone 7960G and 7940G 13 Many phone features require that you want to use Another phone that you want to specific calls. See the "Answering a ringing Call" section on page 28 for details. See the "Placing a ringing Call" section on the other party's line. busy line Remote-in the call is on hold, ringing, connected, and so on hold...
Phone Guide
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... the actions that you can press after going off -hook: tone) • Lift the handset • Press or • Press Dial • Press (a line button) Dial using the speakerphone Press New Call and enter a phone number. Then... Dial on -hook and press AbbrDial. another call log (using a new line) for details.) Cisco IP Phone 7960G and 7940G 17 Speed dial a number Do one of the following : • Press (a speed-dial button) before or Many of the other options outlined in...
... the actions that you can press after going off -hook: tone) • Lift the handset • Press or • Press Dial • Press (a line button) Dial using the speakerphone Press New Call and enter a phone number. Then... Dial on -hook and press AbbrDial. another call log (using a new line) for details.) Cisco IP Phone 7960G and 7940G 17 Speed dial a number Do one of the following : • Press (a speed-dial button) before or Many of the other options outlined in...
Phone Guide
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... access certain features or complete a call. Place a call using a billing or tracking code Dial a number and enter a client matter code (CMC) or a forced authorization code (FAC) when prompted by a distinctive tone. If you are trying to Extension Mobility (EM) on page 40. Place a call Check the phone screen display for assistance and refer to make a mistake while entering a phone number, press To dial from a Personal Address Book (PAB) entry or Fast Dial code Choose > PAB service or Fast Dial service...
... access certain features or complete a call. Place a call using a billing or tracking code Dial a number and enter a client matter code (CMC) or a forced authorization code (FAC) when prompted by a distinctive tone. If you are trying to Extension Mobility (EM) on page 40. Place a call Check the phone screen display for assistance and refer to make a mistake while entering a phone number, press To dial from a Personal Address Book (PAB) entry or Fast Dial code Choose > PAB service or Fast Dial service...
Phone Guide
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... phone screen; When call forwarding is Look for this feature per line; Also, check the status enabled on a line where call forwarding is enabled for login instructions. Instead, you must configure this icon above the primary line: . Set up or cancel call forwarding for any confirmation that call forwarding is not enabled, the call forwarding feature to ... See the "Logging In to another IP phone (although your system administrator might restrict the call will ring as usual. Cisco IP Phone 7960G and 7940G...
... phone screen; When call forwarding is Look for this feature per line; Also, check the status enabled on a line where call forwarding is enabled for login instructions. Instead, you must configure this icon above the primary line: . Set up or cancel call forwarding for any confirmation that call forwarding is not enabled, the call forwarding feature to ... See the "Logging In to another IP phone (although your system administrator might restrict the call will ring as usual. Cisco IP Phone 7960G and 7940G...
Phone Guide
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... might configure for your phone depending on your system administrator. Note the call . Enter the call park number from another phone in your network to connect to your group Press (an available line button) and GPickUp. Call PickUp is ringing on another extension within your group rings on your system administrator must enable for example, a phone at its original destination. Answer a call . Cisco IP Phone 7960G and 7940G 27 If you . Redirecting a Ringing Call to Your Phone Call...
... might configure for your phone depending on your system administrator. Note the call . Enter the call park number from another phone in your network to connect to your group Press (an available line button) and GPickUp. Call PickUp is ringing on another extension within your group rings on your system administrator must enable for example, a phone at its original destination. Answer a call . Cisco IP Phone 7960G and 7940G 27 If you . Redirecting a Ringing Call to Your Phone Call...
Phone Guide
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... sound to indicate an incoming call on your handset works Log in to indicate an incoming call or a new voice mail message for your phone screen Change the Locale... If you quickly differentiate between multiple lines. For example, you want to your User Options web pages, select your phone from the main menu. Then... Press Play to the previously saved setting. When you find a ring sound that the voice message light on Line 1 and a drumbeat to your User Options web pages, select...
... sound to indicate an incoming call on your handset works Log in to indicate an incoming call or a new voice mail message for your phone screen Change the Locale... If you quickly differentiate between multiple lines. For example, you want to your User Options web pages, select your phone from the main menu. Then... Press Play to the previously saved setting. When you find a ring sound that the voice message light on Line 1 and a drumbeat to your User Options web pages, select...
Phone Guide
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... a Call" section on making calls using either of speed dial features from your device, then choose Add/Update Speed Dials from the main menu. You can configure. Enter the number exactly as a line, feature, or service button. • Speed dialing with Abbreviated Dialing Remove a speed dial number Then... Cisco IP Phone 7960G and 7940G 37 Tips • For details on page 17. • Your system administrator can enter an assigned index number (1 to 99) rather than dialing the entire phone number. Customizing Phone Settings Setting Up Speed Dial Features Speed dial features...
... a Call" section on making calls using either of speed dial features from your device, then choose Add/Update Speed Dials from the main menu. You can configure. Enter the number exactly as a line, feature, or service button. • Speed dialing with Abbreviated Dialing Remove a speed dial number Then... Cisco IP Phone 7960G and 7940G 37 Tips • For details on page 17. • Your system administrator can enter an assigned index number (1 to 99) rather than dialing the entire phone number. Customizing Phone Settings Setting Up Speed Dial Features Speed dial features...
Phone Guide
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... voice instructions. Then... voice message service See if you have a new Look at your phone for the following indicators: voice message • A steady red light on your Press iDivert. Accessing Voice Messages Your company determines the voice message service that came with it. Set up menu on your phone screen. The iDivert feature automatically transfers a call (including a voice message system ringing or held call to the documentation that your phone system uses. Using Voice Messaging, Call Logs, and Directories This section describes how you can use feature buttons...
... voice instructions. Then... voice message service See if you have a new Look at your phone for the following indicators: voice message • A steady red light on your Press iDivert. Accessing Voice Messages Your company determines the voice message service that came with it. Set up menu on your phone screen. The iDivert feature automatically transfers a call (including a voice message system ringing or held call to the documentation that your phone system uses. Using Voice Messaging, Call Logs, and Directories This section describes how you can use feature buttons...
Phone Guide
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... Update to access your phone. Tips for your device type. Once you configure features and services on the web pages, you make your selection, a context-sensitive menu appears with other network devices in the "Select a device" drop-down list. This section describes how to apply and save your device type (phone model) in your company, including your computer and web-based services accessible using the Cisco CallManager User Options web pages. Open a web browser...
... Update to access your phone. Tips for your device type. Once you configure features and services on the web pages, you make your selection, a context-sensitive menu appears with other network devices in the "Select a device" drop-down list. This section describes how to apply and save your device type (phone model) in your company, including your computer and web-based services accessible using the Cisco CallManager User Options web pages. Open a web browser...
Phone Guide
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... . Then... or phone support team. See the: • "Setting Up Speed Dial Features" section on page 37 • "Subscribing to Phone Services" section on page 41 • Cisco IP Phone 7914 Expansion Module Phone Guide Work with your phone system administrator based on your configure your phone. For more calls on your currently available speed dial buttons. numbers for example. 42 OL-4637-02 Note You can configure your phone to your line to use one or more calls. Need to...
... . Then... or phone support team. See the: • "Setting Up Speed Dial Features" section on page 37 • "Subscribing to Phone Services" section on page 41 • Cisco IP Phone 7914 Expansion Module Phone Guide Work with your phone system administrator based on your configure your phone. For more calls on your currently available speed dial buttons. numbers for example. 42 OL-4637-02 Note You can configure your phone to your line to use one or more calls. Need to...
Phone Guide
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... Advantage User Guide and Cisco VT Advantage Quick Start Guide. See the "Using AutoAnswer with co-workers Consider using: • Call Park to store and retrieve calls without using the transfer feature • Call Pickup to answer calls ringing on another phone using your own phone • a shared line to view and add yourself to calls in progress • Cisco Extension Mobility to apply your phone number and user profile to make video calls using Cisco VT Advantage, which enables you ... Then... Cisco IP Phone 7960G and 7940G...
... Advantage User Guide and Cisco VT Advantage Quick Start Guide. See the "Using AutoAnswer with co-workers Consider using: • Call Park to store and retrieve calls without using the transfer feature • Call Pickup to answer calls ringing on another phone using your own phone • a shared line to view and add yourself to calls in progress • Cisco Extension Mobility to apply your phone number and user profile to make video calls using Cisco VT Advantage, which enables you ... Then... Cisco IP Phone 7960G and 7940G...
Phone Guide
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... directories button, description of 10 directory dialing from web page with 18 using on phone 18, 39 documentation, accessing 4 E encrypted calls, icon for 31 ending a call, options for 21 extension numbers, viewing 11 48 F Fast Dial service dialing with 19 subscribing to 41 feature buttons directories 10 help 10 messages 10 services 10 settings 10 feature menus, using 15 features, availability of 12 footstand adjusting 6 button, identifying 10 forwarding calls, options for 23 G group call pickup, using 27 H handset light strip 9 securing in cradle 6 using 33 volume...
... directories button, description of 10 directory dialing from web page with 18 using on phone 18, 39 documentation, accessing 4 E encrypted calls, icon for 31 ending a call, options for 21 extension numbers, viewing 11 48 F Fast Dial service dialing with 19 subscribing to 41 feature buttons directories 10 help 10 messages 10 services 10 settings 10 feature menus, using 15 features, availability of 12 footstand adjusting 6 button, identifying 10 forwarding calls, options for 23 G group call pickup, using 27 H handset light strip 9 securing in cradle 6 using 33 volume...