Phone Guide
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Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883
Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883
Phone Guide
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... other trademarks mentioned in the United States and certain other countries. OL-14584-01 QUICK REFERENCE Cisco Unified IP Phone 7960G and 7940G for each other company. (0705R) © 2008 Cisco Systems, Inc. Switch to create a conference MeetMe Host a Meet-Me conference call more >... Confrn. Use your phone Press . Edit a number Press EditDial, >. Dial a conference call number, then press Confrn again. Mute your...
... other trademarks mentioned in the United States and certain other countries. OL-14584-01 QUICK REFERENCE Cisco Unified IP Phone 7960G and 7940G for each other company. (0705R) © 2008 Cisco Systems, Inc. Switch to create a conference MeetMe Host a Meet-Me conference call more >... Confrn. Use your phone Press . Edit a number Press EditDial, >. Dial a conference call number, then press Confrn again. Mute your...
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... Feature Availability 12 Basic Call Handling 13 Placing a Call-Basic Options 13 Placing a Call-Additional Options 14 Answering a Call 15 Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP) 5 Contents Softkey Definitions 3 Common Phone Tasks 3 Phone Screen Icons 4 Button Icons 4 Getting Started 1 Using this Guide 1 Finding Additional Information 2 Safety and Performance Information...
... Feature Availability 12 Basic Call Handling 13 Placing a Call-Basic Options 13 Placing a Call-Additional Options 14 Answering a Call 15 Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP) 5 Contents Softkey Definitions 3 Common Phone Tasks 3 Phone Screen Icons 4 Button Icons 4 Getting Started 1 Using this Guide 1 Finding Additional Information 2 Safety and Performance Information...
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...36 Using Call Logs 36 Directory Dialing 37 Using Corporate Directory on Your Phone 37 Using Personal Directory on Your Phone 38 Accessing Voice Messages 40 Customizing Your Phone on the Web 41 Accessing Your User Options Web Pages 41 Configuring ... 47 Using Cisco WebDialer 49 Understanding Additional Configuration Options 51 Troubleshooting Your Phone 53 General Troubleshooting 53 Viewing Phone Administration Data 54 Using the Quality Reporting Tool 54 Cisco One-Year Limited Hardware Warranty Terms 55 Index 57 Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications ...
...36 Using Call Logs 36 Directory Dialing 37 Using Corporate Directory on Your Phone 37 Using Personal Directory on Your Phone 38 Accessing Voice Messages 40 Customizing Your Phone on the Web 41 Accessing Your User Options Web Pages 41 Configuring ... 47 Using Cisco WebDialer 49 Understanding Additional Configuration Options 51 Troubleshooting Your Phone 53 General Troubleshooting 53 Viewing Phone Administration Data 54 Using the Quality Reporting Tool 54 Cisco One-Year Limited Hardware Warranty Terms 55 Index 57 Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications ...
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... the front of this Guide This guide provides you with the "An Overview of the features available on your phone See the "Connecting Your Phone" section on page 4. Connect your phone. Cisco Unified IP Phone 7960G and 7940G Phone Guide for pointers to commonly used sections. Getting Started Using this guide. Use your own Press i or on the...
... the front of this Guide This guide provides you with the "An Overview of the features available on your phone See the "Connecting Your Phone" section on page 4. Connect your phone. Cisco Unified IP Phone 7960G and 7940G Phone Guide for pointers to commonly used sections. Getting Started Using this guide. Use your own Press i or on the...
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The system will perform adequately when suitable devices are responsible for Cisco Unified Communications Manager 7.0 (SCCP) 3 By using good quality cables and connectors. laws governing Cisco cryptographic products may be found at this URL: www.cisco.com/go/accessibility Cisco Unified IP Phone 7960G and 7940G Phone Guide for compliance with applicable laws and regulations. Caution In European Union...
The system will perform adequately when suitable devices are responsible for Cisco Unified Communications Manager 7.0 (SCCP) 3 By using good quality cables and connectors. laws governing Cisco cryptographic products may be found at this URL: www.cisco.com/go/accessibility Cisco Unified IP Phone 7960G and 7940G Phone Guide for compliance with applicable laws and regulations. Caution In European Union...
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...-start. See the "Using External Devices" section on the quality of these devices and their proximity to replace an existing phone. Depending on page 2 for Auto-Registered Phones Support). Cisco Unified IP Phone 7960G and 7940G Phone Guide for instructions. 1 2 3 120521 1 Set the handset aside and pull the square plastic tab from the handset rest. 2 Rotate the...
...-start. See the "Using External Devices" section on the quality of these devices and their proximity to replace an existing phone. Depending on page 2 for Auto-Registered Phones Support). Cisco Unified IP Phone 7960G and 7940G Phone Guide for instructions. 1 2 3 120521 1 Set the handset aside and pull the square plastic tab from the handset rest. 2 Rotate the...
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... you to identify buttons and hardware on your phone. Cisco Unified IP Phone 7960G 2 34 1 5 6 7 8 9 17 16 15 14 13 12 11 10 68561 Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP) 7 Depending on configuration, your phone supports: • Access to basic call-handling features, your phone can use the graphics and the table below...
... you to identify buttons and hardware on your phone. Cisco Unified IP Phone 7960G 2 34 1 5 6 7 8 9 17 16 15 14 13 12 11 10 68561 Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP) 7 Depending on configuration, your phone supports: • Access to basic call-handling features, your phone can use the graphics and the table below...
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..., including the BLF speed-dial feature) • Web-based services (for example, a Personal Address Book button) • Phone features (for example, a Privacy button) 5 Footstand button Allows you to adjust the angle of the phone base. Cisco Unified IP Phone 7940G 2 34 1 5 6 7 8 9 17 16 15 14 13 12 11 10 68562 Item Description For more information, see...
..., including the BLF speed-dial feature) • Web-based services (for example, a Personal Address Book button) • Phone features (for example, a Privacy button) 5 Footstand button Allows you to adjust the angle of the phone base. Cisco Unified IP Phone 7940G 2 34 1 5 6 7 8 9 17 16 15 14 13 12 11 10 68562 Item Description For more information, see...
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... off . An Overview of Your Phone 6 Directories button Opens/closes the Directories menu. Speakerphone, page 32 10 Mute button Toggles the Mute feature on , the button is lit. Features, page 10 Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP) ...9 Use it Using Call Logs, page 36 to change phone screen and ring settings. Using a Handset, Headset, and Speakerphone, ...
... off . An Overview of Your Phone 6 Directories button Opens/closes the Directories menu. Speakerphone, page 32 10 Mute button Toggles the Mute feature on , the button is lit. Features, page 10 Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP) ...9 Use it Using Call Logs, page 36 to change phone screen and ring settings. Using a Handset, Headset, and Speakerphone, ...
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... Press a feature button to display. Understanding the Help System on the phone screen. Then... softkey Learn about a button or Press i or , then quickly press a button or softkey. Cisco Unified IP Phone 7960G and 7940G Phone Guide for the menu Learn about a menu item Press i or then... quickly select the menu item on Your Phone Your phone provides an online help using Help Press i or twice quickly (without first...
... Press a feature button to display. Understanding the Help System on the phone screen. Then... softkey Learn about a button or Press i or , then quickly press a button or softkey. Cisco Unified IP Phone 7960G and 7940G Phone Guide for the menu Learn about a menu item Press i or then... quickly select the menu item on Your Phone Your phone provides an online help using Help Press i or twice quickly (without first...
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...the "Making and Receiving Secure Calls" section on your lines. call Encrypted call activity on hold. Understanding Line and Call Icons Your phone displays icons to the other calls are dialing a number or an outgoing call is ringing on one call on page 31. Off-hook...section on hold . Understanding Lines vs. Calls To avoid confusion about feature operation or availability. 12 OL-15496-01 The Cisco Unified IP Phone 7960G supports up to six lines and the Cisco Unified IP Phone 7940G supports up to you . Call on page 31. See the "Using Hold and Resume" section on your...
...the "Making and Receiving Secure Calls" section on your lines. call Encrypted call activity on hold. Understanding Line and Call Icons Your phone displays icons to the other calls are dialing a number or an outgoing call is ringing on one call on page 31. Off-hook...section on hold . Understanding Lines vs. Calls To avoid confusion about feature operation or availability. 12 OL-15496-01 The Cisco Unified IP Phone 7960G supports up to six lines and the Cisco Unified IP Phone 7940G supports up to you . Call on page 31. See the "Using Hold and Resume" section on your...
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... 2. Select the listing or scroll to dial the last number. Feature availability can perform basic call on your system administrator for more information, see your Cisco Unified IP Phone. Press Hold. Enter a number. Dial from a call 1. Using a Handset, Headset, and Speakerphone, page 32 Place a call using the same line) 2. An Overview of features...
... 2. Select the listing or scroll to dial the last number. Feature availability can perform basic call on your system administrator for more information, see your Cisco Unified IP Phone. Press Hold. Enter a number. Dial from a call 1. Using a Handset, Headset, and Speakerphone, page 32 Place a call using the same line) 2. An Overview of features...
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...the current call using call by simply lifting the handset, or you can answer a call waiting Press Answer. page 30 Cisco Unified IP Phone 7960G and 7940G Phone Guide for the page 16 appropriate line. For more information, see ... Answer with a Headset or Speakerphone, page 33 ...Retrieve a parked call on another phone Use Call Park. Dial a number. 2. Using Hold and Resume, page 16 Auto-connect calls Use AutoAnswer. ...
...the current call using call by simply lifting the handset, or you can answer a call waiting Press Answer. page 30 Cisco Unified IP Phone 7960G and 7940G Phone Guide for the page 16 appropriate line. For more information, see ... Answer with a Headset or Speakerphone, page 33 ...Retrieve a parked call on another phone Use Call Park. Dial a number. 2. Using Hold and Resume, page 16 Auto-connect calls Use AutoAnswer. ...
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... to call overview mode, displaying only one line Switch between connected calls on hold and the selected call is resumed. Cisco Unified IP Phone 7960G and 7940G Phone Guide for the line that you are grouped near the top, and calls on the line, the call per line. Any active call is placed ...on your phone can help you organize your phone displays calls as follows for the highlighted line. Press Answer or, if the call with ...
... to call overview mode, displaying only one line Switch between connected calls on hold and the selected call is resumed. Cisco Unified IP Phone 7960G and 7940G Phone Guide for the line that you are grouped near the top, and calls on the line, the call per line. Any active call is placed ...on your phone can help you organize your phone displays calls as follows for the highlighted line. Press Answer or, if the call with ...
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... forwarding features: • Unconditional call forwarding (Call Forward All)-Applies to certain calls that calls are being forwarded. Log in the User Options web pages. Cisco Unified IP Phone 7960G and 7940G Phone Guide for a non-primary line 1. Your system administrator might restrict the call will ring as you on your...
... forwarding features: • Unconditional call forwarding (Call Forward All)-Applies to certain calls that calls are being forwarded. Log in the User Options web pages. Cisco Unified IP Phone 7960G and 7940G Phone Guide for a non-primary line 1. Your system administrator might restrict the call will ring as you on your...
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... with your call that you want to add to the conference. 3. Get an updated list of conference par- 1. Cisco Unified IP Phone 7960G and 7940G Phone Guide for each call . 5. Wait for the call that you want to... Make sure that you have two or... may need to 2. the conference You can add or remove participants. From a connected call displays this process for Cisco Unified Communications Manager 7.0 (SCCP) 21 Enter the participant's phone number. an existing conference 3. Repeat to talk on a single line. two or more softkey to display cBarge.) ...
... with your call that you want to add to the conference. 3. Get an updated list of conference par- 1. Cisco Unified IP Phone 7960G and 7940G Phone Guide for each call . 5. Wait for the call that you want to... Make sure that you have two or... may need to 2. the conference You can add or remove participants. From a connected call displays this process for Cisco Unified Communications Manager 7.0 (SCCP) 21 Enter the participant's phone number. an existing conference 3. Repeat to talk on a single line. two or more softkey to display cBarge.) ...
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... to invoke a dial tone, then press MeetMe. 4. Note Participants hear a busy tone if they call the conference before the initiator has joined. Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP) 23 Participants can now join the conference by the conference initiator). In this case, participants must hang up. End...
... to invoke a dial tone, then press MeetMe. 4. Note Participants hear a busy tone if they call the conference before the initiator has joined. Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP) 23 Participants can now join the conference by the conference initiator). In this case, participants must hang up. End...
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...auto-pickup, you to answer a call that is ringing on a co-worker's phone by redirecting the call to your group or in your phone. If you have multiple lines and want to... Cisco Unified IP Phone 7960G and 7940G Phone Guide for the desired line, then press a Call PickUp softkey. If the call ...share call-handling with the highest priority. • If you want to pick up the call on a non-primary line, first press for Cisco Unified Communications Manager 7.0 (SCCP) 25 If the call rings, press Answer to connect to the call . Advanced Call Handling Picking Up Redirected ...
...auto-pickup, you to answer a call that is ringing on a co-worker's phone by redirecting the call to your group or in your phone. If you have multiple lines and want to... Cisco Unified IP Phone 7960G and 7940G Phone Guide for the desired line, then press a Call PickUp softkey. If the call ...share call-handling with the highest priority. • If you want to pick up the call on a non-primary line, first press for Cisco Unified Communications Manager 7.0 (SCCP) 25 If the call rings, press Answer to connect to the call . Advanced Call Handling Picking Up Redirected ...
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...to press the more softkey to display Barge.) Other parties hear a beep tone announcing your phone is put on hold, transferred, or turned into a standard conference call Hang up. Tips • If a phone that is Look for Cisco Unified Communications Manager 7.0 (SCCP) 27 Advanced Call Handling Adding Yourself to a Shared-Line ...participants. Then... Add new conference participants to ... If you want to a call that you have barged Barge the call information changes on page 20. Cisco Unified IP Phone 7960G and 7940G Phone Guide for the remote-in use call continues.
...to press the more softkey to display Barge.) Other parties hear a beep tone announcing your phone is put on hold, transferred, or turned into a standard conference call Hang up. Tips • If a phone that is Look for Cisco Unified Communications Manager 7.0 (SCCP) 27 Advanced Call Handling Adding Yourself to a Shared-Line ...participants. Then... Add new conference participants to ... If you want to a call that you have barged Barge the call information changes on page 20. Cisco Unified IP Phone 7960G and 7940G Phone Guide for the remote-in use call continues.