Basic Guide
Page 8
... Life of Toner Cartridges 88 Replacing the Toner Cartridge 88 Manage Using the Report and List Functions 91 Configure Settings Using the Remote UI 92 Troubleshooting Clear Jams 94 Clearing Document Jams in the Feeder 95 Clearing Paper Jams Inside the Machine 96 Resolve a Displayed Message 100 Resolve an Error Code...
... Life of Toner Cartridges 88 Replacing the Toner Cartridge 88 Manage Using the Report and List Functions 91 Configure Settings Using the Remote UI 92 Troubleshooting Clear Jams 94 Clearing Document Jams in the Feeder 95 Clearing Paper Jams Inside the Machine 96 Resolve a Displayed Message 100 Resolve an Error Code...
Basic Guide
Page 93
Troubleshooting This chapter describes how to clear paper jams and offers solutions to problems you may be having. Clear Jams 94 Clearing Document Jams in the Feeder 95 Clearing Paper Jams Inside the Machine 96 Resolve a Displayed Message 100 Resolve an Error Code 101 Improve Output Quality 102 Resolve a Problem 104 93
Troubleshooting This chapter describes how to clear paper jams and offers solutions to problems you may be having. Clear Jams 94 Clearing Document Jams in the Feeder 95 Clearing Paper Jams Inside the Machine 96 Resolve a Displayed Message 100 Resolve an Error Code 101 Improve Output Quality 102 Resolve a Problem 104 93
Basic Guide
Page 95
MF4890dw 1 Open the feeder cover and lift the lock release lever. 2 Remove any jammed document by pulling it gently. 3 Hold the green grip, and then open the inner cover. 4 Remove any documents placed in the feeder. 95 Troubleshooting Clearing Document Jams in the Feeder After removing any jammed document by pulling it gently. 5 Close the inner cover. 6 Replace the release lever and close the feeder cover. 7 Place documents in the feeder, follow the procedure below to remove jammed documents.
MF4890dw 1 Open the feeder cover and lift the lock release lever. 2 Remove any jammed document by pulling it gently. 3 Hold the green grip, and then open the inner cover. 4 Remove any documents placed in the feeder. 95 Troubleshooting Clearing Document Jams in the Feeder After removing any jammed document by pulling it gently. 5 Close the inner cover. 6 Replace the release lever and close the feeder cover. 7 Place documents in the feeder, follow the procedure below to remove jammed documents.
Basic Guide
Page 97
4 Push up the green colored part (A), and then pull the paper exit guide (B) to open. (A) (B) 5 Remove any jammed paper by pulling it gently. 6 Lift the paper exit guide, and then firmly close it. • Ensure that each end of the paper exit guide is closed. 7 Gently pull any jammed paper downward from between the fixing unit (A) and roller (B) until the leading edge emerges from the machine. (A) (B) 8 When the leading edge emerges, hold both sides of the jammed paper and carefully pull it out. 97 Troubleshooting
4 Push up the green colored part (A), and then pull the paper exit guide (B) to open. (A) (B) 5 Remove any jammed paper by pulling it gently. 6 Lift the paper exit guide, and then firmly close it. • Ensure that each end of the paper exit guide is closed. 7 Gently pull any jammed paper downward from between the fixing unit (A) and roller (B) until the leading edge emerges from the machine. (A) (B) 8 When the leading edge emerges, hold both sides of the jammed paper and carefully pull it out. 97 Troubleshooting
Basic Guide
Page 99
Touching the fixing unit (A) may damage the machine. Troubleshooting 99 3 Step Check and remove the jammed paper in the rear cover. (MF4890dw/MF4880dw only) 1 Open the rear cover. 2 Remove any jammed paper by pulling it becomes very hot during use. ʢ"#ʣ Do not touch the transfer ...
Touching the fixing unit (A) may damage the machine. Troubleshooting 99 3 Step Check and remove the jammed paper in the rear cover. (MF4890dw/MF4880dw only) 1 Open the rear cover. 2 Remove any jammed paper by pulling it becomes very hot during use. ʢ"#ʣ Do not touch the transfer ...
Basic Guide
Page 100
...message can be stored in the memory without being printed. Change the document type in the e-Manual. If Canon genuine toner cartridge is displayed while receiving a fax, the incoming fax will be used for some of ...; Split the job into smaller subsets or change the . Prepare the replacement toner cartridge. We recommend Canon genuine toner cartridges as the paper type displayed on the computer is evenly distributed inside the cartridge, it...replaced soon. For more details about other messages, see [Troubleshooting] [Onscreen Messages] in ... -> Text> order.
...message can be stored in the memory without being printed. Change the document type in the e-Manual. If Canon genuine toner cartridge is displayed while receiving a fax, the incoming fax will be used for some of ...; Split the job into smaller subsets or change the . Prepare the replacement toner cartridge. We recommend Canon genuine toner cartridges as the paper type displayed on the computer is evenly distributed inside the cartridge, it...replaced soon. For more details about other messages, see [Troubleshooting] [Onscreen Messages] in ... -> Text> order.
Basic Guide
Page 101
... has occurred. The recipient may not incompatible with the recipient's fax machine. The restriction needs to receive a fax. Ask the recipient to resolve the problem. Troubleshooting 101 For details, see [Security] [Restricting Fax Sending from a Computer] in the table and follow the recommended actions to ensure that contains a 3-digit error...
... has occurred. The recipient may not incompatible with the recipient's fax machine. The restriction needs to receive a fax. Ask the recipient to resolve the problem. Troubleshooting 101 For details, see [Security] [Restricting Fax Sending from a Computer] in the table and follow the recommended actions to ensure that contains a 3-digit error...
Basic Guide
Page 102
...; Print a test page with new paper. • Verify that the paper is being used (→p.22). • Print a test page with the following actions, see [Troubleshooting] [Printing Results Are Not Good] in memory. Printing is full. White specks appear. Example Paper creases. The toner adheres to send or receive the...
...; Print a test page with new paper. • Verify that the paper is being used (→p.22). • Print a test page with the following actions, see [Troubleshooting] [Printing Results Are Not Good] in memory. Printing is full. White specks appear. Example Paper creases. The toner adheres to send or receive the...
Basic Guide
Page 103
... Mode] [Special Settings 1] to another location. Smudge marks of paper has smudge marks. Provide a margin around the data. Printed bar codes cannot be scanned. Troubleshooting 103 Symptom Example The printed paper has vertical streaks. The overall print result is not printed.
... Mode] [Special Settings 1] to another location. Smudge marks of paper has smudge marks. Provide a margin around the data. Printed bar codes cannot be scanned. Troubleshooting 103 Symptom Example The printed paper has vertical streaks. The overall print result is not printed.
Basic Guide
Page 104
If you have taken to disassemble or repair the machine yourself. See [Troubleshooting] in process, wait until the jobs are connected properly and that the power is switched ON (See the Starter Guide.) Verify that the Error indicator ... or emits smoke or odors: Turn OFF the power immediately, disconnect the power cord, and contact the Canon Customer Care Center. Resolve a Problem Follow the procedures below to resolve your local authorized Canon dealer or the Canon help line for more than 10 seconds, and then turn it ON again. Press [Status Monitor...
If you have taken to disassemble or repair the machine yourself. See [Troubleshooting] in process, wait until the jobs are connected properly and that the power is switched ON (See the Starter Guide.) Verify that the Error indicator ... or emits smoke or odors: Turn OFF the power immediately, disconnect the power cord, and contact the Canon Customer Care Center. Resolve a Problem Follow the procedures below to resolve your local authorized Canon dealer or the Canon help line for more than 10 seconds, and then turn it ON again. Press [Status Monitor...
Basic Guide
Page 105
... rings only for faxes, press [ ] (Menu) . To turn off the incoming ring for a short period of time. Q Fax When using mode. Troubleshooting 105
... rings only for faxes, press [ ] (Menu) . To turn off the incoming ring for a short period of time. Q Fax When using mode. Troubleshooting 105
Basic Guide
Page 107
... that the scanned images are saved to? └ A Yes, you can change the folder to save the scanned images when scanning with the MF Toolbox. Troubleshooting 2. Scan the documents. 107 h Locate a folder to save the scanned images, and then click [OK]. From the MF Toolbox screen, click [Browse]. 2. Q Can I scan multiple...
... that the scanned images are saved to? └ A Yes, you can change the folder to save the scanned images when scanning with the MF Toolbox. Troubleshooting 2. Scan the documents. 107 h Locate a folder to save the scanned images, and then click [OK]. From the MF Toolbox screen, click [Browse]. 2. Q Can I scan multiple...
Starter Guide
Page 3
...;guration and software installation. Basic Operation Guide This manual describes the basic use of the machine, and is categorized by subject. Wireless LAN Setting Guide (MF4890dw/MF4880dw Only) This manual explains the wireless LAN setup procedures and troubleshooting during the setup.
...;guration and software installation. Basic Operation Guide This manual describes the basic use of the machine, and is categorized by subject. Wireless LAN Setting Guide (MF4890dw/MF4880dw Only) This manual explains the wireless LAN setup procedures and troubleshooting during the setup.
Starter Guide
Page 31
... included in the [Print] dialog box. Click to access the information that you want . Click a button to view precautions when using Macintosh. Click when performing troubleshooting or maintenance of an application. Appendix Using the e-Manual The e-Manual is an electronic manual document that you want to search to use the e-Manual...
... included in the [Print] dialog box. Click to access the information that you want . Click a button to view precautions when using Macintosh. Click when performing troubleshooting or maintenance of an application. Appendix Using the e-Manual The e-Manual is an electronic manual document that you want to search to use the e-Manual...
Starter Guide
Page 36
... PTY LTD 1 Thomas Holt Drive, North Ryde, Sydney NSW 2113, Australia CANON GLOBAL WORLDWIDE SITES http://www.canon.com/ FT6-0295 (000) XXXXXXXXXX © CANON INC. 2012 PRINTED IN KOREA If you have a problem with your machine, refer to "Troubleshooting" in the Basic Operation Guide or the e-Manual first. EST Canada Monday through...
... PTY LTD 1 Thomas Holt Drive, North Ryde, Sydney NSW 2113, Australia CANON GLOBAL WORLDWIDE SITES http://www.canon.com/ FT6-0295 (000) XXXXXXXXXX © CANON INC. 2012 PRINTED IN KOREA If you have a problem with your machine, refer to "Troubleshooting" in the Basic Operation Guide or the e-Manual first. EST Canada Monday through...