imageCLASS D780 Fax Guide
Page 2
...mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of a print job Troubleshooting CAPT issues Fax Guide Only for the imageCLASS D780 model Printer Guide • Documentation is a trademark of this publication may be reproduced, transmitted, transcribed... Document and paper handling Making copies Maintenance Troubleshooting feed and copy issues Reference Guide Sending and receiving faxes Speed dialing Troubleshooting fax issues Printing with CAPT Checking the status of Canon, Inc. i This documentation has been ...
...mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of a print job Troubleshooting CAPT issues Fax Guide Only for the imageCLASS D780 model Printer Guide • Documentation is a trademark of this publication may be reproduced, transmitted, transcribed... Document and paper handling Making copies Maintenance Troubleshooting feed and copy issues Reference Guide Sending and receiving faxes Speed dialing Troubleshooting fax issues Printing with CAPT Checking the status of Canon, Inc. i This documentation has been ...
imageCLASS D780 Fax Guide
Page 5
... Tone Dialing.........6-2 Chapter 7: Reports and Lists Summary of Reports and Lists 7-1 ACTIVITY REPORT 7-2 TX (Transmission) REPORT 7-3 MULTI TX/RX (Transaction) REPORT ........7-4 RX (Reception) REPORT 7-4 Chapter 8: Troubleshooting LCD Messages 8-1 Faxing Problems 8-2 Sending Problems 8-2 Receiving Problems 8-3 Telephone Problems 8-5 If a Power Cut Occurs 8-5 If You Cannot Solve the Problem 8-6 Chapter 9: Setting the Additional Functions...
... Tone Dialing.........6-2 Chapter 7: Reports and Lists Summary of Reports and Lists 7-1 ACTIVITY REPORT 7-2 TX (Transmission) REPORT 7-3 MULTI TX/RX (Transaction) REPORT ........7-4 RX (Reception) REPORT 7-4 Chapter 8: Troubleshooting LCD Messages 8-1 Faxing Problems 8-2 Sending Problems 8-2 Receiving Problems 8-3 Telephone Problems 8-5 If a Power Cut Occurs 8-5 If You Cannot Solve the Problem 8-6 Chapter 9: Setting the Additional Functions...
imageCLASS D780 Fax Guide
Page 9
... the RENs of all requirements of customer technical support* options: • For interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.canon.ca) • Automated interactive telephone support on most current products 24 hours, 7 ...The location of the authorized service facility nearest you (1-800-652-2666) If the problem cannot be connected to change without notice. CANON CANADA INC. 1-800-652-2666 Mon. - • Users should contact the appropriate CAUTION electric inspection authority or electrician, as ...
... the RENs of all requirements of customer technical support* options: • For interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.canon.ca) • Automated interactive telephone support on most current products 24 hours, 7 ...The location of the authorized service facility nearest you (1-800-652-2666) If the problem cannot be connected to change without notice. CANON CANADA INC. 1-800-652-2666 Mon. - • Users should contact the appropriate CAUTION electric inspection authority or electrician, as ...
imageCLASS D780 Fax Guide
Page 70
Chapter 8 Troubleshooting LCD Messages The following messages are displayed in the standby display. This section describes messages related to make the document come out automatically. For other ... more space, wait for the machine to send any documents in memory because paper or toner ran out, or a paper jam occurred. within 356 mm. Troubleshooting HANG UP PHONE The handset is not placed in Manual mode. 8-1 When sending the document, divide it assigns a unique identification number (nnnn). If you will...
Chapter 8 Troubleshooting LCD Messages The following messages are displayed in the standby display. This section describes messages related to make the document come out automatically. For other ... more space, wait for the machine to send any documents in memory because paper or toner ran out, or a paper jam occurred. within 356 mm. Troubleshooting HANG UP PHONE The handset is not placed in Manual mode. 8-1 When sending the document, divide it assigns a unique identification number (nnnn). If you will...
imageCLASS D780 Fax Guide
Page 72
... is loaded in the cassette. (→ Set-up space in poor condition, or you have a bad connection. • Lower the transmission speed. (→ p. 9-4) Receiving Problems Troubleshooting ❚ Cannot receive a fax automatically. The machine may not be set to receive automatically. 8 • For the machine to receive faxes automatically, the receive mode...
... is loaded in the cassette. (→ Set-up space in poor condition, or you have a bad connection. • Lower the transmission speed. (→ p. 9-4) Receiving Problems Troubleshooting ❚ Cannot receive a fax automatically. The machine may not be set to receive automatically. 8 • For the machine to receive faxes automatically, the receive mode...
imageCLASS D780 Fax Guide
Page 74
...type of telephone line in the cassette. B,CAST 0024 TRANSMIT MEMORY CLEAR REPORT MEMORY FILES DELETED DESTINATION TEL/ID [ 01] Canon CANADA [ 05] Canon OPTICS [A 32] Canon UK PGS. Also, you are limited as follows: • You cannot send, receive, or copy documents. • ...10074; You cannot dial. When power is loaded, the report NOTE cannot be set for the correct telephone line type. (→ p. 2-7) Troubleshooting ❚ The telephone disconnects while you cannot use (pulse/tone). • Make sure the machine is restored, the MEMORY CLEAR REPORT will ...
...type of telephone line in the cassette. B,CAST 0024 TRANSMIT MEMORY CLEAR REPORT MEMORY FILES DELETED DESTINATION TEL/ID [ 01] Canon CANADA [ 05] Canon OPTICS [A 32] Canon UK PGS. Also, you are limited as follows: • You cannot send, receive, or copy documents. • ...10074; You cannot dial. When power is loaded, the report NOTE cannot be set for the correct telephone line type. (→ p. 2-7) Troubleshooting ❚ The telephone disconnects while you cannot use (pulse/tone). • Make sure the machine is restored, the MEMORY CLEAR REPORT will ...
imageCLASS D780/D760/D761 Reference Guide
Page 2
...electric, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of a print job Troubleshooting CAPT issues Fax Guide Only for the imageCLASS D780 model Printer Guide • Documentation is included on the CD-ROM in PDF form. • The machine...receiving faxes Speed dialing Troubleshooting fax issues Printing with CAPT Checking the status of Canon, Inc. has determined that you can easily use your machine to suit your particular needs. i Trademarks Canon is a registered trademark and UHQ™ is the imageCLASS D780 model. Using ...
...electric, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of a print job Troubleshooting CAPT issues Fax Guide Only for the imageCLASS D780 model Printer Guide • Documentation is included on the CD-ROM in PDF form. • The machine...receiving faxes Speed dialing Troubleshooting fax issues Printing with CAPT Checking the status of Canon, Inc. has determined that you can easily use your machine to suit your particular needs. i Trademarks Canon is a registered trademark and UHQ™ is the imageCLASS D780 model. Using ...
imageCLASS D780/D760/D761 Reference Guide
Page 4
PROGRAM 5-10 Packaging 5-10 Shipping 5-11 CANADA PROGRAM - CANADA PROGRAMME 5-12 Repacking and Transporting 5-13 Chapter 6: Troubleshooting Clearing Jams 6-1 LCD Messages 6-4 Paper Feeding Problems 6-6 Copying Problems 6-7 Print Quality Problems 6-8 Printing Problems 6-10 General Problems 6-10 If You Cannot Solve the Problem 6-11 ...
PROGRAM 5-10 Packaging 5-10 Shipping 5-11 CANADA PROGRAM - CANADA PROGRAMME 5-12 Repacking and Transporting 5-13 Chapter 6: Troubleshooting Clearing Jams 6-1 LCD Messages 6-4 Paper Feeding Problems 6-6 Copying Problems 6-7 Print Quality Problems 6-8 Printing Problems 6-10 General Problems 6-10 If You Cannot Solve the Problem 6-11 ...
imageCLASS D780/D760/D761 Reference Guide
Page 58
.... 1 Lift the platen unit lever q and slide the platen unit w until the 34 mark appears. 2 Open the cartridge cover. 6 2 1 Troubleshooting 3 Remove the cartridge from the main unit, paper cassette, ADF, and multi-purpose tray. If they become jammed from Inside the Main Unit When print... • When removing copy paper which are some areas inside the main unit, the LCD displays REC. Washing with cold water. Chapter 6 Troubleshooting Clearing Jams This section describes how to remove jammed paper from the machine. 6-1 PAPER JAM and SLIDE PLATEN LEFT. • There are subject...
.... 1 Lift the platen unit lever q and slide the platen unit w until the 34 mark appears. 2 Open the cartridge cover. 6 2 1 Troubleshooting 3 Remove the cartridge from the main unit, paper cassette, ADF, and multi-purpose tray. If they become jammed from Inside the Main Unit When print... • When removing copy paper which are some areas inside the main unit, the LCD displays REC. Washing with cold water. Chapter 6 Troubleshooting Clearing Jams This section describes how to remove jammed paper from the machine. 6-1 PAPER JAM and SLIDE PLATEN LEFT. • There are subject...
imageCLASS D780/D760/D761 Reference Guide
Page 60
... the jammed paper from the 3 Open the ADF, then pull the paper out document output slot of the document and reload it in the ADF. 6 Troubleshooting Removing Jammed Paper from the Multi-purpose Tray When print media jams in the multi-purpose tray, the LCD displays REC.
... the jammed paper from the 3 Open the ADF, then pull the paper out document output slot of the document and reload it in the ADF. 6 Troubleshooting Removing Jammed Paper from the Multi-purpose Tray When print media jams in the multi-purpose tray, the LCD displays REC.
imageCLASS D780/D760/D761 Reference Guide
Page 62
... KEY PRESSED PRESS SET KEY The document has stopped in the cassette has run out, the toner is running low. tray (→ pp. 2-3, 2-6). SUPPLY REC. Troubleshooting 6-5 Slide the platen unit to make the document come out automatically. REC. Prepare a new cartridge, or replace the cartridge with a new one. (→ p. 5-4) START AGAIN...
... KEY PRESSED PRESS SET KEY The document has stopped in the cassette has run out, the toner is running low. tray (→ pp. 2-3, 2-6). SUPPLY REC. Troubleshooting 6-5 Slide the platen unit to make the document come out automatically. REC. Prepare a new cartridge, or replace the cartridge with a new one. (→ p. 5-4) START AGAIN...
imageCLASS D780/D760/D761 Reference Guide
Page 64
... platen glass, and load it in the multi- The document you are using may be causing the jams. • Be sure to free up Instructions) Troubleshooting The paper cassette may not be run out. • If there is loaded, the copying resumes automatically. Document may not be left on the platen...
... platen glass, and load it in the multi- The document you are using may be causing the jams. • Be sure to free up Instructions) Troubleshooting The paper cassette may not be run out. • If there is loaded, the copying resumes automatically. Document may not be left on the platen...
imageCLASS D780/D760/D761 Reference Guide
Page 65
... the documents have black streaks or appear dirty after you expect; The ADF roller is dirty. • Clean the ADF roller. (→ p. 5-3) • For additional troubleshooting, → Print Quality Problems. NOTE Print Quality Problems ❚ The print quality is not what you feed them in the ADF. The machine may be...
... the documents have black streaks or appear dirty after you expect; The ADF roller is dirty. • Clean the ADF roller. (→ p. 5-3) • For additional troubleshooting, → Print Quality Problems. NOTE Print Quality Problems ❚ The print quality is not what you feed them in the ADF. The machine may be...
imageCLASS D780/D760/D761 Reference Guide
Page 66
... be set correctly. • Set MP TRAY PAPERSIZE to use thin paper or tracing paper. SCAN LENGTH of COPY SETTINGS of the Additional Functions. (→ p. 7-3) Troubleshooting ❚ A copy of large-size document cannot be made copies of copies. 6 You made . 330 mm may be set correctly. • Select SPECIAL PAPER 2 in...
... be set correctly. • Set MP TRAY PAPERSIZE to use thin paper or tracing paper. SCAN LENGTH of COPY SETTINGS of the Additional Functions. (→ p. 7-3) Troubleshooting ❚ A copy of large-size document cannot be made copies of copies. 6 You made . 330 mm may be set correctly. • Select SPECIAL PAPER 2 in...
imageCLASS D780/D760/D761 Reference Guide
Page 68
...your service representative. IMPORTANT If you need to call your service representative, make sure you have the following information: • Product name imageCLASS D780/D760/D761 • Serial number The serial number is on the label located at the back of the machine. • CAPT software version...; Nature of problem • Steps you have a problem with your machine and you have taken to solve the problem and the results Troubleshooting 6-11 Do not attempt to disassemble or repair the machine yourself. • Attempting to repair the machine yourself may void the limited warranty...
...your service representative. IMPORTANT If you need to call your service representative, make sure you have the following information: • Product name imageCLASS D780/D760/D761 • Serial number The serial number is on the label located at the back of the machine. • CAPT software version...; Nature of problem • Steps you have a problem with your machine and you have taken to solve the problem and the results Troubleshooting 6-11 Do not attempt to disassemble or repair the machine yourself. • Attempting to repair the machine yourself may void the limited warranty...