iP5200 Quick Start Guide
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...Make sure that all packaging material is inserted in each position. If the problem remains after running low. z If the ruled lines are probably clogged. ...Step 3 See "Print Head Deep Cleaning" on page 56 If Print Head Deep Cleaning does not resolve the problem, the Print Head may be defective. If any one of the lamps is flashing, the associated ink tank ... place and then their lamps light red. If an ink tank lamp is flashing even though ink remains in the printer driver settings. See "Print Results Not Satisfactory or Contains Errors" on page 42. See "Replacing Ink Tanks" on...
...Make sure that all packaging material is inserted in each position. If the problem remains after running low. z If the ruled lines are probably clogged. ...Step 3 See "Print Head Deep Cleaning" on page 56 If Print Head Deep Cleaning does not resolve the problem, the Print Head may be defective. If any one of the lamps is flashing, the associated ink tank ... place and then their lamps light red. If an ink tank lamp is flashing even though ink remains in the printer driver settings. See "Print Results Not Satisfactory or Contains Errors" on page 42. See "Replacing Ink Tanks" on...
iP5200 Quick Start Guide
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... Center icon. (3) Select the name of your printer from the Go menu, and then double-click the Utilities folder. (2) Double-click the Printer Setup Utility icon. See "Examining the Nozzle Check Pattern" on . 2 Open the Canon IJ Printer Utility dialog box. (1) Select Applications from the ...Name list and click Utility. Printing Maintenance 4 Check the Print Head condition with the printed nozzle check pattern. If the problem remains after performing Print Head Cleaning twice, try ...
... Center icon. (3) Select the name of your printer from the Go menu, and then double-click the Utilities folder. (2) Double-click the Printer Setup Utility icon. See "Examining the Nozzle Check Pattern" on . 2 Open the Canon IJ Printer Utility dialog box. (1) Select Applications from the ...Name list and click Utility. Printing Maintenance 4 Check the Print Head condition with the printed nozzle check pattern. If the problem remains after performing Print Head Cleaning twice, try ...
iP5200 Quick Start Guide
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...Care Center. 57 See "Printing the Nozzle Check Pattern" on page 37. If a particular color is displayed, click OK. z If this does not solve the problem, the Print Head may be checked before cleaning. (4) Click Execute. (5) When the confirmation message is not printed properly, replace the ink tank of CLI-8BK.... z If the print head nozzles are sufficient ink levels in all ink tanks and turn off the printer. When cleaning the nozzles of black ink tanks: select Black to clean the nozzles of PGI-5BK, Color to clean the nozzles of that there...
...Care Center. 57 See "Printing the Nozzle Check Pattern" on page 37. If a particular color is displayed, click OK. z If this does not solve the problem, the Print Head may be checked before cleaning. (4) Click Execute. (5) When the confirmation message is not printed properly, replace the ink tank of CLI-8BK.... z If the print head nozzles are sufficient ink levels in all ink tanks and turn off the printer. When cleaning the nozzles of black ink tanks: select Black to clean the nozzles of PGI-5BK, Color to clean the nozzles of that there...
iP5200 Quick Start Guide
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...green. This takes about 90 seconds. 4 Print the nozzle check pattern to clean the nozzles of CLI-8BK. z If this does not solve the problem, the Print Head may be checked before cleaning. (4) Click OK. Contact the Customer Care Center. 59 Do not perform any other operation until the Print... Head Deep Cleaning finishes. Be sure to perform another Print Head Deep Cleaning 24 hours after turning off the printer. If a particular color is not printed properly, replace the ink tank of PGI-5BK, Color to check the Print Head condition. See "Replacing...
...green. This takes about 90 seconds. 4 Print the nozzle check pattern to clean the nozzles of CLI-8BK. z If this does not solve the problem, the Print Head may be checked before cleaning. (4) Click OK. Contact the Customer Care Center. 59 Do not perform any other operation until the Print... Head Deep Cleaning finishes. Be sure to perform another Print Head Deep Cleaning 24 hours after turning off the printer. If a particular color is not printed properly, replace the ink tank of PGI-5BK, Color to check the Print Head condition. See "Replacing...
iP5200 Quick Start Guide
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... 79 z "Cannot Print Properly from the Digital Camera" on page 81 Refer to the User's Guide for the most common printing problems. Troubleshooting usually falls into one of paper or paper jams, a troubleshooting message is displayed automatically. When an Error Occurs When an error...Take the appropriate action described in the message. The message may vary depending on topics not covered in printing such as the printer is out of the following categories. Troubleshooting Troubleshooting This section provides troubleshooting tips for additional information on the version of your ...
... 79 z "Cannot Print Properly from the Digital Camera" on page 81 Refer to the User's Guide for the most common printing problems. Troubleshooting usually falls into one of paper or paper jams, a troubleshooting message is displayed automatically. When an Error Occurs When an error...Take the appropriate action described in the message. The message may vary depending on topics not covered in printing such as the printer is out of the following categories. Troubleshooting Troubleshooting This section provides troubleshooting tips for additional information on the version of your ...
iP5200 Quick Start Guide
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... to be terminated due to proceed beyond the Printer Connection screen Double-click the CD-ROM icon on your computer. If this problem persists, refer to your Windows documentation for installing the printer driver. If the CD-ROM icon is not...Cancel on the Installation Failure screen. 3. Turn the printer off. 6. Click Start and select My Computer. 2. Reinstall the printer driver. 1. Cannot Install the Printer Driver Troubleshooting Problem Possible Cause Cannot Install the Installation Printer Driver procedure not followed correctly Try This Follow the...
... to be terminated due to proceed beyond the Printer Connection screen Double-click the CD-ROM icon on your computer. If this problem persists, refer to your Windows documentation for installing the printer driver. If the CD-ROM icon is not...Cancel on the Installation Failure screen. 3. Turn the printer off. 6. Click Start and select My Computer. 2. Reinstall the printer driver. 1. Cannot Install the Printer Driver Troubleshooting Problem Possible Cause Cannot Install the Installation Printer Driver procedure not followed correctly Try This Follow the...
iP5200 Quick Start Guide
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.... Obtain the latest version of the USB 2.0 Hi-Speed driver and install it on your environment is not fully compatible with USB 2.0, the printer will operate at a lower speed provided under USB 1.1. Obtain the latest version of the OS update program and install it on page 66....You are recommended to use a certified USB 2.0 Hi-Speed cable. z The USB 2.0 Hi-Speed driver operates properly. When you connect to PC Properly Problem Possible Cause Try This Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work Your environment is not fully compatible with USB 2.0. See ...
.... Obtain the latest version of the USB 2.0 Hi-Speed driver and install it on your environment is not fully compatible with USB 2.0, the printer will operate at a lower speed provided under USB 1.1. Obtain the latest version of the OS update program and install it on page 66....You are recommended to use a certified USB 2.0 Hi-Speed cable. z The USB 2.0 Hi-Speed driver operates properly. When you connect to PC Properly Problem Possible Cause Try This Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work Your environment is not fully compatible with USB 2.0. See ...
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Incorrect paper type On the Main tab of the printer driver, select Quality & Media from the pop-up menu, and then ensure that the Media Type selected matches the paper loaded. Glossy photo paper other than the Canon specialty media is not set Be sure to set the Print Quality setting...the Print Head" on page 37. On the Main tab, click High for uneven ink output. Troubleshooting Print Results Not Satisfactory or Contains Errors Problem Possible Cause Try This Ink does not eject properly/Printing is missing from the nozzle check pattern, clean the Print Head. See "Replacing an ...
Incorrect paper type On the Main tab of the printer driver, select Quality & Media from the pop-up menu, and then ensure that the Media Type selected matches the paper loaded. Glossy photo paper other than the Canon specialty media is not set Be sure to set the Print Quality setting...the Print Head" on page 37. On the Main tab, click High for uneven ink output. Troubleshooting Print Results Not Satisfactory or Contains Errors Problem Possible Cause Try This Ink does not eject properly/Printing is missing from the nozzle check pattern, clean the Print Head. See "Replacing an ...
iP5200 Quick Start Guide
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... Pro or other Canon specialty paper to see if the paper you are printing on page 4. Check to print images that the Media Type selected matches the paper loaded. See "Paper Does Not Feed Properly" on page 60. See "Cleaning the Inside of the printer driver, ensure that...the Media Type selected matches the paper loaded. Drag the Print Quality slide bar to Avoid" on is compatible with Borderless Printing. Troubleshooting Problem Possible Cause Printed Ruled Lines Print Head is or Ink Blots too thin Incorrect paper type 1. Printed Paper Curls Paper being used In the...
... Pro or other Canon specialty paper to see if the paper you are printing on page 4. Check to print images that the Media Type selected matches the paper loaded. See "Paper Does Not Feed Properly" on page 60. See "Cleaning the Inside of the printer driver, ensure that...the Media Type selected matches the paper loaded. Drag the Print Quality slide bar to Avoid" on is compatible with Borderless Printing. Troubleshooting Problem Possible Cause Printed Ruled Lines Print Head is or Ink Blots too thin Incorrect paper type 1. Printed Paper Curls Paper being used In the...
iP5200 Quick Start Guide
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.... Clear the Prevent paper abrasion check box once printing is used Try This Select the Prevent paper abrasion check box to 0.2 in the Canon IJ Printer Utility dialog box (Macintosh), the setting is curled, it with the print side*1 face up, then cover it may become marked or... the printer. Paper abrasion can be prevented by pressing the RESUME/ CANCEL button on , hold down the RESUME/CANCEL button until the POWER lamp flashes green seven times, and then release the button. Troubleshooting Problem Printed Surface is Scratched/Back of Paper is Smudged Possible Cause Thick paper is...
.... Clear the Prevent paper abrasion check box once printing is used Try This Select the Prevent paper abrasion check box to 0.2 in the Canon IJ Printer Utility dialog box (Macintosh), the setting is curled, it with the print side*1 face up, then cover it may become marked or... the printer. Paper abrasion can be prevented by pressing the RESUME/ CANCEL button on , hold down the RESUME/CANCEL button until the POWER lamp flashes green seven times, and then release the button. Troubleshooting Problem Printed Surface is Scratched/Back of Paper is Smudged Possible Cause Thick paper is...
iP5200 Quick Start Guide
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..., see "Getting the Ink Level Information" on page 37. If any orange parts are flashing, check how fast they flash. Troubleshooting Troubleshooting Printer Hardware Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Ink tank is empty Try This If the ink tank lamp is flashing fast, ink is empty... the orange parts. (1) Correct * An L-shaped notch appears on page 37. Make sure all of the orange tape is unlit, press the mark on the printer to the...
..., see "Getting the Ink Level Information" on page 37. If any orange parts are flashing, check how fast they flash. Troubleshooting Troubleshooting Printer Hardware Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Ink tank is empty Try This If the ink tank lamp is flashing fast, ink is empty... the orange parts. (1) Correct * An L-shaped notch appears on page 37. Make sure all of the orange tape is unlit, press the mark on the printer to the...
iP5200 Quick Start Guide
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... dialog box. 2. Select Automatic Duplex Printing, and select Use reduced printing in the printer driver. Use Canon IJ Status Monitor in Windows or Printer Setup Utility (or Print Center) in the Printer menu. Select Cancel All Documents in Macintosh for the deletion. 1. When the confirmation ... XP and Windows 2000 The print jobs may solve the problem. When the spool format is deleted. Print layout may be problems with the reduced printing function. 1. Troubleshooting Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause There may be altered with...
... dialog box. 2. Select Automatic Duplex Printing, and select Use reduced printing in the printer driver. Use Canon IJ Status Monitor in Windows or Printer Setup Utility (or Print Center) in the Printer menu. Select Cancel All Documents in Macintosh for the deletion. 1. When the confirmation ... XP and Windows 2000 The print jobs may solve the problem. When the spool format is deleted. Print layout may be problems with the reduced printing function. 1. Troubleshooting Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause There may be altered with...
iP5200 Quick Start Guide
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... is curled. Repeat step 3 twice. 5. Paper is fed and output. 7. Slide the paper guides against the paper stack. See "Loading Paper" on the printer. 3. Paper Feed Roller is too thick or curled. The Paper Feed Roller rotates as it is no paper loaded in step 2. 6. Load three or more... does not solve the problem, contact the Customer Care Center. type is loaded correctly. Cleaning the Paper Feed Rollers consumes them, so perform this procedure three times or more ...
... is curled. Repeat step 3 twice. 5. Paper is fed and output. 7. Slide the paper guides against the paper stack. See "Loading Paper" on the printer. 3. Paper Feed Roller is too thick or curled. The Paper Feed Roller rotates as it is no paper loaded in step 2. 6. Load three or more... does not solve the problem, contact the Customer Care Center. type is loaded correctly. Cleaning the Paper Feed Rollers consumes them, so perform this procedure three times or more ...
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...paper tears inside the printer, open the Top Cover and remove it into the printer and press the RESUME/CANCEL button on the printer. The paper will need to the following procedure. 1. Reload the paper into the printer correctly. Paper Jams Troubleshooting Problem Paper Jams Possible ...Cause Paper jams in progress. Be careful not to touch the components inside the printer at this operation cancels any print jobs in the Paper Output ...
...paper tears inside the printer, open the Top Cover and remove it into the printer and press the RESUME/CANCEL button on the printer. The paper will need to the following procedure. 1. Reload the paper into the printer correctly. Paper Jams Troubleshooting Problem Paper Jams Possible ...Cause Paper jams in progress. Be careful not to touch the components inside the printer at this operation cancels any print jobs in the Paper Output ...
iP5200 Quick Start Guide
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... out the paper folded in four. 3. It may take a while for the printer to turn on the printer to turn off the power. Press the POWER button again on the power. Troubleshooting Problem Paper Jams Possible Cause Try This Landscape Credit Card-sized Paper Jams inside the... printer Load 4" x 6" / 101.6 x 152.4 mm media in the portrait orientation regardless of the print...
... out the paper folded in four. 3. It may take a while for the printer to turn on the printer to turn off the power. Press the POWER button again on the power. Troubleshooting Problem Paper Jams Possible Cause Try This Landscape Credit Card-sized Paper Jams inside the... printer Load 4" x 6" / 101.6 x 152.4 mm media in the portrait orientation regardless of the print...
iP5200 Quick Start Guide
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...2, you can see the jammed paper, slowly pull the paper out. If you cannot remove the paper or if the paper tears inside the printer, or if the paper jam error continues after removing the paper, contact the Customer Care Center. 75 If you could not extract the paper .... Slowly pull the jammed paper out. 6. When reloading the paper into the printer, refer to "Paper Does Not Feed Properly" on page 72 to the following procedure. 1. Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the printer (Transport Unit) Try This Remove the paper according to confirm that you are...
...2, you can see the jammed paper, slowly pull the paper out. If you cannot remove the paper or if the paper tears inside the printer, or if the paper jam error continues after removing the paper, contact the Customer Care Center. 75 If you could not extract the paper .... Slowly pull the jammed paper out. 6. When reloading the paper into the printer, refer to "Paper Does Not Feed Properly" on page 72 to the following procedure. 1. Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the printer (Transport Unit) Try This Remove the paper according to confirm that you are...
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... Problem Paper Jams Possible Cause Paper jams inside the printer, or if the paper jam error continues after removing the jammed paper. 4. Stand the printer with the rear side down. 3. Reload paper in the Cassette. If you cannot remove the paper or if the paper tears inside the printer ... from the Auto Sheet Feeder and close the Paper Support. 2. Remove the Cassette. Insert the Cassette into the printer, refer to confirm that you . Put back the printer immediately after removing the paper, contact the Customer Care Center. 76 Press the RESUME/CANCEL button on page 72...
... Problem Paper Jams Possible Cause Paper jams inside the printer, or if the paper jam error continues after removing the jammed paper. 4. Stand the printer with the rear side down. 3. Reload paper in the Cassette. If you cannot remove the paper or if the paper tears inside the printer ... from the Auto Sheet Feeder and close the Paper Support. 2. Remove the Cassette. Insert the Cassette into the printer, refer to confirm that you . Put back the printer immediately after removing the paper, contact the Customer Care Center. 76 Press the RESUME/CANCEL button on page 72...
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...not be correctly detected An ink tank that was once empty is off ). After carrying out the above measures, if the problem continues after connecting the device to the printer. Thirteen Flashes The remaining level of the ink tank cannot be printed when an error occurs. If you want to clear...size of paper may also have to clear the error, and then perform manual print head alignment. Canon shall not be liable for information on the ink tank is not compatible with this printer Disconnect the camera cable and reconnect it . Fifteen flashes The ink tank cannot Ink tank errors ...
...not be correctly detected An ink tank that was once empty is off ). After carrying out the above measures, if the problem continues after connecting the device to the printer. Thirteen Flashes The remaining level of the ink tank cannot be printed when an error occurs. If you want to clear...size of paper may also have to clear the error, and then perform manual print head alignment. Canon shall not be liable for information on the ink tank is not compatible with this printer Disconnect the camera cable and reconnect it . Fifteen flashes The ink tank cannot Ink tank errors ...
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...tab (or the Details tab) to the printer Check the printer port settings. 1. Disconnect the printer cable from the power supply. If paper is loaded, ensure that the POWER lamp lights. A USB port is selected if either USBnnn (Canon iP5200) or MPUSBPRNnn (Canon iP5200) (where n is a number) is... not ready Try This Ensure that the paper source is flashing orange, an error may have occurred in and turn the printer on after leaving it for a while. If successful, the problem may have been...
...tab (or the Details tab) to the printer Check the printer port settings. 1. Disconnect the printer cable from the power supply. If paper is loaded, ensure that the POWER lamp lights. A USB port is selected if either USBnnn (Canon iP5200) or MPUSBPRNnn (Canon iP5200) (where n is a number) is... not ready Try This Ensure that the paper source is flashing orange, an error may have occurred in and turn the printer on after leaving it for a while. If successful, the problem may have been...
iP5200 Quick Start Guide
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...not selected on the Printer popup menu on the Print dialog box Select iP5200 on the Printer pop-up menu, do the following to confirm the printer settings: 1. This error message indicates that the iP5200 is selected in the printer. When you will flash green when the printer is not displayed in...Inner Cover, then press the RESUME/CANCEL button. Troubleshooting Problem Cannot print with Automatic Duplex Printing Possible Cause Incorrect paper size is selected Try This Check the Paper Size setting from the Printer pop-up menu on the Printer pop-up menu on both sides of the paper ...
...not selected on the Printer popup menu on the Print dialog box Select iP5200 on the Printer pop-up menu, do the following to confirm the printer settings: 1. This error message indicates that the iP5200 is selected in the printer. When you will flash green when the printer is not displayed in...Inner Cover, then press the RESUME/CANCEL button. Troubleshooting Problem Cannot print with Automatic Duplex Printing Possible Cause Incorrect paper size is selected Try This Check the Paper Size setting from the Printer pop-up menu on the Printer pop-up menu on both sides of the paper ...