Quick Start Guide
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... Support - Extended Service and Support - www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is a cost-attractive and easy-to-use extended service program that provides up to change...program specifics are found here. 2. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information. For further information about extending...
... Support - Extended Service and Support - www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is a cost-attractive and easy-to-use extended service program that provides up to change...program specifics are found here. 2. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information. For further information about extending...
Quick Start Guide
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... 36 Examining the Nozzle Check Pattern ...........38 Print Head Cleaning 39 Print Head Deep Cleaning 42 Aligning the Print Head 44 Cleaning Your Printer 55 Troubleshooting 60 Cannot Install the Printer Driver 61 Cannot Connect to Computer Properly.........63 Print Results Not Satisfactory 64 Printer Does Not Start 69 Paper Does...
... 36 Examining the Nozzle Check Pattern ...........38 Print Head Cleaning 39 Print Head Deep Cleaning 42 Aligning the Print Head 44 Cleaning Your Printer 55 Troubleshooting 60 Cannot Install the Printer Driver 61 Cannot Connect to Computer Properly.........63 Print Results Not Satisfactory 64 Printer Does Not Start 69 Paper Does...
Quick Start Guide
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... the appropriate action described in printing such as the printer is out of paper or paper is jammed, a troubleshooting message is displayed automatically. The message may encounter when using the printer. Note If you cannot find appropriate tips for problems you may vary depending ...
... the appropriate action described in printing such as the printer is out of paper or paper is jammed, a troubleshooting message is displayed automatically. The message may encounter when using the printer. Note If you cannot find appropriate tips for problems you may vary depending ...
Quick Start Guide
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... have no application software running, including anti-virus software. (8)Follow the procedure described in the Easy Setup Instructions to proceed beyond the Printer Connection screen. Troubleshooting 61 Action If you were unable to reinstall the printer driver.
... have no application software running, including anti-virus software. (8)Follow the procedure described in the Easy Setup Instructions to proceed beyond the Printer Connection screen. Troubleshooting 61 Action If you were unable to reinstall the printer driver.
Quick Start Guide
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... In non-XP Windows, double-click the My Computer icon and confirm that the CD-ROM icon is visible. Contact a Canon service representative. 62 Troubleshooting Installation procedure not followed correctly. Refer to install the drivers. Click Start, select My Computer, and confirm that the CD-... CD-ROM. If the CD-ROM icon is displayed when you may be able to the Printer Driver Guide onscreen manual. Contact a Canon service representative. Confirm that CD-ROM icon is visible in the Easy Setup Instructions for proper installation. Click Start > My Computer >...
... In non-XP Windows, double-click the My Computer icon and confirm that the CD-ROM icon is visible. Contact a Canon service representative. 62 Troubleshooting Installation procedure not followed correctly. Refer to install the drivers. Click Start, select My Computer, and confirm that the CD-... CD-ROM. If the CD-ROM icon is displayed when you may be able to the Printer Driver Guide onscreen manual. Contact a Canon service representative. Confirm that CD-ROM icon is visible in the Easy Setup Instructions for proper installation. Click Start > My Computer >...
Quick Start Guide
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... Slow / USB 2.0 Hi-Speed Connection Does Not Work" on your system environment supports USB 2.0 Hi-Speed connection. that your computer supports USB 2.0 Hi-Speed connection. Troubleshooting 63 z The USB port on page 63. Obtain and install the latest update for your system environment is not compatible with USB 2.0 Hi-Speed, the...
... Slow / USB 2.0 Hi-Speed Connection Does Not Work" on your system environment supports USB 2.0 Hi-Speed connection. that your computer supports USB 2.0 Hi-Speed connection. Troubleshooting 63 z The USB port on page 63. Obtain and install the latest update for your system environment is not compatible with USB 2.0 Hi-Speed, the...
Quick Start Guide
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... details on different flashing speeds, see "Replacing an Ink Tank" on your application. Important Reduced printing may affect the layout depending on page 26. 64 Troubleshooting
... details on different flashing speeds, see "Replacing an Ink Tank" on your application. Important Reduced printing may affect the layout depending on page 26. 64 Troubleshooting
Quick Start Guide
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...is fully inserted. For details on only a particular side of the paper. Many types of paper are due to be printed misaligned. Troubleshooting 65 Print Head nozzles are otherwise unsatisfactory, perform Print Head Alignment. Make sure that ink is not resolved after performing Print Head Cleaning... twice Perform Print Head Deep Cleaning. Contact your Canon service representative. Make sure all of the orange parts. (A) (B) Media Type setting in (B), remove all of the orange tape is ...
...is fully inserted. For details on only a particular side of the paper. Many types of paper are due to be printed misaligned. Troubleshooting 65 Print Head nozzles are otherwise unsatisfactory, perform Print Head Alignment. Make sure that ink is not resolved after performing Print Head Cleaning... twice Perform Print Head Deep Cleaning. Contact your Canon service representative. Make sure all of the orange parts. (A) (B) Media Type setting in (B), remove all of the orange tape is ...
Quick Start Guide
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... Quality setting to set appropriately. See "Media Types You Cannot Use" on the type of improvement after cleaning the rollers three times, contact a Canon service representative. 66 Troubleshooting The Paper Feed Rollers will wear the rollers, so perform this procedure only when necessary. (1)Make sure that the Media Type set Print Quality...
... Quality setting to set appropriately. See "Media Types You Cannot Use" on the type of improvement after cleaning the rollers three times, contact a Canon service representative. 66 Troubleshooting The Paper Feed Rollers will wear the rollers, so perform this procedure only when necessary. (1)Make sure that the Media Type set Print Quality...
Quick Start Guide
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... problem is turned on the Page Setup sheet in your application. Important Before cleaning the inner parts, be stained. If the ejected paper is dirty. Troubleshooting 67 Then, check Page Size on , and then remove any paper from the protrusions using a cotton swab or the like. z Check the page size setting...
... problem is turned on the Page Setup sheet in your application. Important Before cleaning the inner parts, be stained. If the ejected paper is dirty. Troubleshooting 67 Then, check Page Size on , and then remove any paper from the protrusions using a cotton swab or the like. z Check the page size setting...
Quick Start Guide
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... When performing Borderless Printing, print quality may become dirty, not feed properly, or both. Paper is suitable for Borderless Printing. In the Canon IJ Printer Utility, select Custom Settings in the pop-up the paper in the Maintenance sheet, select the Prevent paper abrasion check box, ...and then click Send. Make sure that the paper curl is canceled. 68 Troubleshooting If you notice abrasion even with either any of paper. Cause Action Printing on inappropriate type of the corners or the whole printing...
... When performing Borderless Printing, print quality may become dirty, not feed properly, or both. Paper is suitable for Borderless Printing. In the Canon IJ Printer Utility, select Custom Settings in the pop-up the paper in the Maintenance sheet, select the Prevent paper abrasion check box, ...and then click Send. Make sure that the paper curl is canceled. 68 Troubleshooting If you notice abrasion even with either any of paper. Cause Action Printing on inappropriate type of the corners or the whole printing...
Quick Start Guide
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... is remaining. Slow flashing (at about 3-second intervals) indicates ink is not lit, press the mark on the ink tank until it clicks into place. Troubleshooting 69 Open the Top Cover and check the ink lamps. See "Replacing an Ink Tank" on page 26. If any orange parts are flashing. Peel...
... is remaining. Slow flashing (at about 3-second intervals) indicates ink is not lit, press the mark on the ink tank until it clicks into place. Troubleshooting 69 Open the Top Cover and check the ink lamps. See "Replacing an Ink Tank" on page 26. If any orange parts are flashing. Peel...
Quick Start Guide
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...-click the name of your computer may not be able to display the list of improvement after cleaning the rollers three times, contact a Canon service representative. 70 Troubleshooting The paper cleans the Paper Feed Rollers as it when the POWER lamp flashes green three times. If there are dirty. If there are...
...-click the name of your computer may not be able to display the list of improvement after cleaning the rollers three times, contact a Canon service representative. 70 Troubleshooting The paper cleans the Paper Feed Rollers as it when the POWER lamp flashes green three times. If there are dirty. If there are...
Quick Start Guide
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... Paper Source" on page 12. In such cases, reduce the sheets of the following when you load at this maximum capacity depending on page 12. Troubleshooting 71
... Paper Source" on page 12. In such cases, reduce the sheets of the following when you load at this maximum capacity depending on page 12. Troubleshooting 71
Quick Start Guide
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... paper as it . Landscape credit card-sized paper jammed inside the printer, or if the paper jam error continues after removing the paper, contact your Canon service representative. After removing all print jobs in the printer, see "Loading Printing Paper" on page 70 to confirm that you are canceled. z If ... below . (1)Load a single sheet of text. If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. 72 Troubleshooting z A5-sized paper are loading it in the landscape orientation.
... paper as it . Landscape credit card-sized paper jammed inside the printer, or if the paper jam error continues after removing the paper, contact your Canon service representative. After removing all print jobs in the printer, see "Loading Printing Paper" on page 70 to confirm that you are canceled. z If ... below . (1)Load a single sheet of text. If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. 72 Troubleshooting z A5-sized paper are loading it in the landscape orientation.
Quick Start Guide
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.... (2)Fold a piece of the printing orientation. If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. Wait until it in until the jammed paper is automatically ejected. Cause Landscape 4" x 6" / 101.6 x 152.4 mm paper loaded in four. (3)Close the Rear... Letter-sized plain paper in four, push it hits the jammed paper, then pull out the paper folded in the Cassette jammed inside the printer. Troubleshooting 73
.... (2)Fold a piece of the printing orientation. If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. Wait until it in until the jammed paper is automatically ejected. Cause Landscape 4" x 6" / 101.6 x 152.4 mm paper loaded in four. (3)Close the Rear... Letter-sized plain paper in four, push it hits the jammed paper, then pull out the paper folded in the Cassette jammed inside the printer. Troubleshooting 73
Quick Start Guide
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... Feed Properly" on the printer. Cause Paper jammed inside the printer, or if the paper jam error continues after removing the paper, contact your Canon service representative. 74 Troubleshooting If you turned off and turn the printer off the printer in step 2, all print jobs in the Cassette. (7)Insert the Cassette into...
... Feed Properly" on the printer. Cause Paper jammed inside the printer, or if the paper jam error continues after removing the paper, contact your Canon service representative. 74 Troubleshooting If you turned off and turn the printer off the printer in step 2, all print jobs in the Cassette. (7)Insert the Cassette into...
Quick Start Guide
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... are loading it into the printer. (6)Press the RESUME/CANCEL button on page 70 to its original position immediately after removing the paper, contact your Canon service representative. If you . Reload paper in the Auto Sheet Feeder, remove the paper from the Auto Sheet Feeder and close the Paper Support. (2)Set... the paper following the procedure below. (1)Remove the Cassette. If the paper is sticking out of paper inside the printer at the duplex transport section. Troubleshooting 75
... are loading it into the printer. (6)Press the RESUME/CANCEL button on page 70 to its original position immediately after removing the paper, contact your Canon service representative. If you . Reload paper in the Auto Sheet Feeder, remove the paper from the Auto Sheet Feeder and close the Paper Support. (2)Set... the paper following the procedure below. (1)Remove the Cassette. If the paper is sticking out of paper inside the printer at the duplex transport section. Troubleshooting 75
Quick Start Guide
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If the Paper Output Tray is open it . Then printing can damage the printer. See "Replacing an Ink Tank" on page 26. 76 Troubleshooting Six flashes: Inner Cover is closed . / Paper jam. Seven Flashes: Ink tank is low. Note If multiple ink lamps are flashing, check ...the number of flashes Cause Two flashes: Printer is not installed properly. / Ink may not be damaged. Install an appropriate ink tank. Contact your Canon service representative. Three flashes: Paper Output Tray is recommended. Four Flashes: Ink tank is out of the same color are as follows: z If ...
If the Paper Output Tray is open it . Then printing can damage the printer. See "Replacing an Ink Tank" on page 26. 76 Troubleshooting Six flashes: Inner Cover is closed . / Paper jam. Seven Flashes: Ink tank is low. Note If multiple ink lamps are flashing, check ...the number of flashes Cause Two flashes: Printer is not installed properly. / Ink may not be damaged. Install an appropriate ink tank. Contact your Canon service representative. Three flashes: Paper Output Tray is recommended. Four Flashes: Ink tank is out of the same color are as follows: z If ...
Quick Start Guide
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...on the ink tank is not compatible with this printer. The remaining ink level cannot be detected. The ink tank is almost full. Troubleshooting 77 Once the ink absorber becomes completely full, printing cannot be printed. The sizes of the ejected sheet will need to replace a ... compatible with this printer. Please be advised that the size of your device's instruction manual before connecting it to the printer. Important Canon recommends that was once empty may not be performed using a digital camera or digital video camcorder that the Paper Output Slot is nearly...
...on the ink tank is not compatible with this printer. The remaining ink level cannot be detected. The ink tank is almost full. Troubleshooting 77 Once the ink absorber becomes completely full, printing cannot be printed. The sizes of the ejected sheet will need to replace a ... compatible with this printer. Please be advised that the size of your device's instruction manual before connecting it to the printer. Important Canon recommends that was once empty may not be performed using a digital camera or digital video camcorder that the Paper Output Slot is nearly...