MP970 series Quick Start Guide
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...Replacing an Ink Tank 50 Keeping the Best Printing Results 55 When Printing Becomes Faint or Colors Are Incorrect 56 Printing the Nozzle Check Pattern 57 Examining the Nozzle Check Pattern ...........58 Print... Cleaning 60 Print Head Deep Cleaning 61 Aligning the Print Head 62 Cleaning Your Machine 67 Troubleshooting 72 An Error Message Is Displayed on the LCD 74 LCD Cannot Be Seen At All ... Does Not Feed Properly 85 Paper Does Not Feed from the Paper Source Specified in the Printer Driver 85 Paper Jams 86 Error Message Appears on the Computer Screen 90 Error Message Appears on...
...Replacing an Ink Tank 50 Keeping the Best Printing Results 55 When Printing Becomes Faint or Colors Are Incorrect 56 Printing the Nozzle Check Pattern 57 Examining the Nozzle Check Pattern ...........58 Print... Cleaning 60 Print Head Deep Cleaning 61 Aligning the Print Head 62 Cleaning Your Machine 67 Troubleshooting 72 An Error Message Is Displayed on the LCD 74 LCD Cannot Be Seen At All ... Does Not Feed Properly 85 Paper Does Not Feed from the Paper Source Specified in the Printer Driver 85 Paper Jams 86 Error Message Appears on the Computer Screen 90 Error Message Appears on...
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Note This section mainly describes the methods of machine operation for problems you may encounter when using your computer, refer to "Troubleshooting" in the Printer Driver" on page 85 z "Paper Jams" on page 86 z "Error Message Appears on the Computer Screen" on page 90 z "Error Message Appears on a PictBridge Compliant ... Install the MP Drivers" on page 77 z "Cannot Connect to view the on-screen manuals, see "Reading the On-screen Manuals" on page 95 72 Troubleshooting Troubleshooting This section describes troubleshooting tips for...
Note This section mainly describes the methods of machine operation for problems you may encounter when using your computer, refer to "Troubleshooting" in the Printer Driver" on page 85 z "Paper Jams" on page 86 z "Error Message Appears on the Computer Screen" on page 90 z "Error Message Appears on a PictBridge Compliant ... Install the MP Drivers" on page 77 z "Cannot Connect to view the on-screen manuals, see "Reading the On-screen Manuals" on page 95 72 Troubleshooting Troubleshooting This section describes troubleshooting tips for...
MP970 series Quick Start Guide
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...Canon shall not be liable for detecting the remaining ink level. Install the correct print head." U072 "More than one ink tank of the same color are installed. (The lamp on the LCD. "The following ink has run out. See "Replacing an Ink Tank" on page 50. 74 Troubleshooting...no image data saved on the ink tank flashes.) z More than one ink tanks of the following color is already installed, remove the Print Head once and then reinstall it . z The machine may be..., close the Scanning Unit (Printer Cover). If the Inner Cover is recommended after the printing.
...Canon shall not be liable for detecting the remaining ink level. Install the correct print head." U072 "More than one ink tank of the same color are installed. (The lamp on the LCD. "The following ink has run out. See "Replacing an Ink Tank" on page 50. 74 Troubleshooting...no image data saved on the ink tank flashes.) z More than one ink tanks of the following color is already installed, remove the Print Head once and then reinstall it . z The machine may be..., close the Scanning Unit (Printer Cover). If the Inner Cover is recommended after the printing.
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... is still not resolved, check if you are recommended to contact a Canon service representative as early as follows: z Print Head nozzles are as...the ink tank flashes.) Replace the ink tank and close the Scanning Unit (Printer Cover). For details on Manual Print Head Alignment, see "Manual Print Head Alignment.... z Paper of A4/Letter-sized plain paper in the Rear Tray. Troubleshooting 75 Press the OK button to cancel the error so you may be ..." on page 57 and "Printing Does Not Start/Printing Is Blurred/ Colors Are Wrong/Straight Lines Are Misaligned" on page 50. Press the OK...
... is still not resolved, check if you are recommended to contact a Canon service representative as early as follows: z Print Head nozzles are as...the ink tank flashes.) Replace the ink tank and close the Scanning Unit (Printer Cover). For details on Manual Print Head Alignment, see "Manual Print Head Alignment.... z Paper of A4/Letter-sized plain paper in the Rear Tray. Troubleshooting 75 Press the OK button to cancel the error so you may be ..." on page 57 and "Printing Does Not Start/Printing Is Blurred/ Colors Are Wrong/Straight Lines Are Misaligned" on page 50. Press the OK...
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... Be Seen At All Cause The machine is not powered on the memory card, set to be displayed, then press the OK button. 76 Troubleshooting Connect the power cord and press the ON/ OFF button. On the Operation Panel, press a button other than the ON/OFF button. Message... the scanner lock switch and turn on again. If the same error occurs, contact a Canon service representative. Then, turn on . You cannot print when the Card Slot is currently write-enabled. U043 U140 U150 "**** Printer error has occurred. If problem persists, see the manual." Turn off The machine is connected...
... Be Seen At All Cause The machine is not powered on the memory card, set to be displayed, then press the OK button. 76 Troubleshooting Connect the power cord and press the ON/ OFF button. On the Operation Panel, press a button other than the ON/OFF button. Message... the scanner lock switch and turn on again. If the same error occurs, contact a Canon service representative. Then, turn on . You cannot print when the Card Slot is currently write-enabled. U043 U140 U150 "**** Printer error has occurred. If problem persists, see the manual." Turn off The machine is connected...
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...into your disc drive and then the name of the setup program, MSETUP4.EXE. Contact a Canon service representative. Restart your computer, and then reinstall the MP Drivers. Installation does not start ... Setup CD-ROM is inserted into the USB port of the disc drive depends on the PIXMA XXX screen (where "XXX" is not displayed, restart your computer. If other discs are...the Printer Connection screen, make sure that appears next. (4)Click Exit on your computer. Action If you may not be able to the PC Printing Guide on the displayed window. Troubleshooting 77 ...
...into your disc drive and then the name of the setup program, MSETUP4.EXE. Contact a Canon service representative. Restart your computer, and then reinstall the MP Drivers. Installation does not start ... Setup CD-ROM is inserted into the USB port of the disc drive depends on the PIXMA XXX screen (where "XXX" is not displayed, restart your computer. If other discs are...the Printer Connection screen, make sure that appears next. (4)Click Exit on your computer. Action If you may not be able to the PC Printing Guide on the displayed window. Troubleshooting 77 ...
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...from a wireless communication device To print from a PictBridge Compliant Device" on page 82 Troubleshooting 79 Confirm by using the Operation Panel on the machine. Refer to the paper and...page size and media type settings match the size and type of printout color. In borderless printing, uneven coloring may be other causes. The method to the PC Printing Guide on...Panel on the machine. See "Printing Photographs Directly from a computer Confirm by using the printer driver. When these settings are printing a photograph or an illustration, incorrect paper type ...
...from a wireless communication device To print from a PictBridge Compliant Device" on page 82 Troubleshooting 79 Confirm by using the Operation Panel on the machine. Refer to the paper and...page size and media type settings match the size and type of printout color. In borderless printing, uneven coloring may be other causes. The method to the PC Printing Guide on...Panel on the machine. See "Printing Photographs Directly from a computer Confirm by using the printer driver. When these settings are printing a photograph or an illustration, incorrect paper type ...
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.... Make sure all of the protective film is exposed, as photographs or images in the printer driver set too high. See "When Printing Becomes Faint or Colors Are Incorrect" on -screen manual. 80 Troubleshooting See "Media Types You Cannot Use" on page 62 and perform Automatic Print Head Alignment.... Copies" of the User's Guide on only a particular side of paper are using Photo Paper Pro or other Canon specialty paper. Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned Cause Ink tank is remaining. The media is too thin. Many types of...
.... Make sure all of the protective film is exposed, as photographs or images in the printer driver set too high. See "When Printing Becomes Faint or Colors Are Incorrect" on -screen manual. 80 Troubleshooting See "Media Types You Cannot Use" on page 62 and perform Automatic Print Head Alignment.... Copies" of the User's Guide on only a particular side of paper are using Photo Paper Pro or other Canon specialty paper. Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned Cause Ink tank is remaining. The media is too thin. Many types of...
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... "Changing Intensity Setting" in the User's Guide on -screen manual and reduce the Intensity setting. For details on -screen manual. Colors Are Uneven or Streaked Cause Print Head nozzles are clogged. The Print Result Not Satisfactory When Copying Cause The original document is misaligned. Clean the...with the side to "Printing Area" in the printer driver set too high. The Platen Glass or the inner side of the Document Cover. If these do not resolve the problem, also see "Manual Print Head Alignment" on page 79. 82 Troubleshooting If not, this does not solve the problem,...
... "Changing Intensity Setting" in the User's Guide on -screen manual and reduce the Intensity setting. For details on -screen manual. Colors Are Uneven or Streaked Cause Print Head nozzles are clogged. The Print Result Not Satisfactory When Copying Cause The original document is misaligned. Clean the...with the side to "Printing Area" in the printer driver set too high. The Platen Glass or the inner side of the Document Cover. If these do not resolve the problem, also see "Manual Print Head Alignment" on page 79. 82 Troubleshooting If not, this does not solve the problem,...
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... tank may not be installed in queue. / Computer problems. Restarting your machine in "Opening the Printer Properties Dialog Box (Windows)" of the account. (5)When the confirmation message is off, turn the machine on page 50. Troubleshooting 83 The ink lamp lights up the Print Center and double-click the name of print...
... tank may not be installed in queue. / Computer problems. Restarting your machine in "Opening the Printer Properties Dialog Box (Windows)" of the account. (5)When the confirmation message is off, turn the machine on page 50. Troubleshooting 83 The ink lamp lights up the Print Center and double-click the name of print...
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... DOWN. When printing on envelopes, see "Loading Paper" on page 12. If the envelopes are no foreign objects in the printer driver and select Disable the paper source setting of the sheets before printing. Envelopes not prepared or loaded properly. Inner Cover is... an application program and the printer driver, the application software setting takes precedence. For details on loading paper, see "Loading Envelopes" on page 20, and prepare the envelopes before loading. Action When the paper source setting is dirty. Troubleshooting 85 Paper not loaded properly....
... DOWN. When printing on envelopes, see "Loading Paper" on page 12. If the envelopes are no foreign objects in the printer driver and select Disable the paper source setting of the sheets before printing. Envelopes not prepared or loaded properly. Inner Cover is... an application program and the printer driver, the application software setting takes precedence. For details on loading paper, see "Loading Envelopes" on page 20, and prepare the envelopes before loading. Action When the paper source setting is dirty. Troubleshooting 85 Paper not loaded properly....
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...touch the components inside the machine. z If you cannot remove the paper or the paper tears inside the machine, open the Scanning Unit (Printer Cover) and remove it ejects. The paper may curl and cause paper exit jams. If you cannot pull the paper out, turn the ...in the landscape orientation. If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. 86 Troubleshooting z When reloading the paper in portrait orientation. Do not load it back on page 9. If you turned off the machine in step...
...touch the components inside the machine. z If you cannot remove the paper or the paper tears inside the machine, open the Scanning Unit (Printer Cover) and remove it ejects. The paper may curl and cause paper exit jams. If you cannot pull the paper out, turn the ...in the landscape orientation. If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. 86 Troubleshooting z When reloading the paper in portrait orientation. Do not load it back on page 9. If you turned off the machine in step...
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... OK button on page 85 to its original position immediately after removing the paper, contact your Canon service representative. If you cannot remove a sheet of paper or a teared piece of the ... into the machine correctly. Caution Set the machine back to confirm that the Scanning Unit (Printer Cover) is sticking out of the Cassette, flatten the four corners of paper inside the machine...Tray and close the Sheet Feeder Cover. (2)Stand the machine with the left side down. Troubleshooting 89 Cause Paper jammed inside the machine, or if the paper jam error continues after removing ...
... OK button on page 85 to its original position immediately after removing the paper, contact your Canon service representative. If you cannot remove a sheet of paper or a teared piece of the ... into the machine correctly. Caution Set the machine back to confirm that the Scanning Unit (Printer Cover) is sticking out of the Cassette, flatten the four corners of paper inside the machine...Tray and close the Sheet Feeder Cover. (2)Stand the machine with the left side down. Troubleshooting 89 Cause Paper jammed inside the machine, or if the paper jam error continues after removing ...
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... stops flashing and remains lit blue. In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and Faxes. Action Refer to "Checking Information about the Network" in "Troubleshooting" of the User's Guide on-screen manual. If the Power lamp is ...not ready. Replace the USB cable and try printing again. Printer port setting does not match the computer's interface connecting the machine. In Windows 2000, click Control Panel then Printers. (3)Right-click the Canon XXX Printer...
... stops flashing and remains lit blue. In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and Faxes. Action Refer to "Checking Information about the Network" in "Troubleshooting" of the User's Guide on-screen manual. If the Power lamp is ...not ready. Replace the USB cable and try printing again. Printer port setting does not match the computer's interface connecting the machine. In Windows 2000, click Control Panel then Printers. (3)Right-click the Canon XXX Printer...
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... the error, see "An Error Message Is Displayed on the LCD" on the Print dialog box. If the Alarm lamp is displayed in Printer, follow the procedure described in your machine's name in "An Error Message Is Displayed on the LCD" on . Your machine is not ... page 75. Action See "The ink absorber is lit blue. Troubleshooting 91 z There could also be a problem with the relay device. Confirm that your machine's name is displayed in Printer List. (3)If your computer. (1)Select Print & Fax Preferences from Printer. (2)Check that the driver for details. In Mac OS X...
... the error, see "An Error Message Is Displayed on the LCD" on the Print dialog box. If the Alarm lamp is displayed in Printer, follow the procedure described in your machine's name in "An Error Message Is Displayed on the LCD" on . Your machine is not ... page 75. Action See "The ink absorber is lit blue. Troubleshooting 91 z There could also be a problem with the relay device. Confirm that your machine's name is displayed in Printer List. (3)If your computer. (1)Select Print & Fax Preferences from Printer. (2)Check that the driver for details. In Mac OS X...
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... warming up, wait until the job ends. The machine resumes printing. Close the Scanning Unit (Printer Cover) on page 15. See "An Error Message Is Displayed on the LCD" on the ... the error, see "Changing the Paper Source" on the machine. Replace the ink tank. Troubleshooting 93 Error Message Appears on a PictBridge Compliant Device The following ink cannot be fed from the...the Rear Tray, press the Paper Feed Switch to resolve the error. For errors on non-Canon PictBridge compliant devices, check the error message displayed on the machine and try printing again. The...
... warming up, wait until the job ends. The machine resumes printing. Close the Scanning Unit (Printer Cover) on page 15. See "An Error Message Is Displayed on the LCD" on the ... the error, see "Changing the Paper Source" on the machine. Replace the ink tank. Troubleshooting 93 Error Message Appears on a PictBridge Compliant Device The following ink cannot be fed from the...the Rear Tray, press the Paper Feed Switch to resolve the error. For errors on non-Canon PictBridge compliant devices, check the error message displayed on the machine and try printing again. The...
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Error Message On PictBridge Compliant Device "Printer error" Action An error requiring servicing may have occurred...." on the Photo Index Sheet are not dirty. Cannot Print Properly through Bluetooth Communication To troubleshoot printing through the infrared communication are possible troubles that there is only compatible with mobile phones with... proper communication. z Make sure all required circles on page 34. 94 Troubleshooting After a while, plug the power cord of your mobile phone and your Canon service representative. If it is displayed. For details, refer to "Printing ...
Error Message On PictBridge Compliant Device "Printer error" Action An error requiring servicing may have occurred...." on the Photo Index Sheet are not dirty. Cannot Print Properly through Bluetooth Communication To troubleshoot printing through the infrared communication are possible troubles that there is only compatible with mobile phones with... proper communication. z Make sure all required circles on page 34. 94 Troubleshooting After a while, plug the power cord of your mobile phone and your Canon service representative. If it is displayed. For details, refer to "Printing ...
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... Printing Guide Refer to this guide for full instructions on using the various application software included on printer driver setting. PC Photo Printing Guide (Windows only) Refer to this guide for full instructions on troubleshooting them. 98 Appendix Bluetooth Guide Refer to this guide for full instructions on the Setup CD-ROM...
... Printing Guide Refer to this guide for full instructions on using the various application software included on printer driver setting. PC Photo Printing Guide (Windows only) Refer to this guide for full instructions on troubleshooting them. 98 Appendix Bluetooth Guide Refer to this guide for full instructions on the Setup CD-ROM...
MP970 series Network Setup Guide
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... machine to the computer with a USB cable, then turn on the machine and the computer. 1 On the Setup Method screen, select Set up the printer and the computer for network use the machine with the current settings. This setup procedure requires settings to use , then click Next. Click Yes. To... do so, click Use it as is displayed, click OK to "Cannot Install the MP Drivers" in "Troubleshooting" in the User's Guide on , the Power lamp lights up blue. When the machine is turned on -screen manual. 3 When the Setup Preparations dialog ...
... machine to the computer with a USB cable, then turn on the machine and the computer. 1 On the Setup Method screen, select Set up the printer and the computer for network use the machine with the current settings. This setup procedure requires settings to use , then click Next. Click Yes. To... do so, click Use it as is displayed, click OK to "Cannot Install the MP Drivers" in "Troubleshooting" in the User's Guide on , the Power lamp lights up blue. When the machine is turned on -screen manual. 3 When the Setup Preparations dialog ...
MP970 series Network Setup Guide
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... sure of any such software. 4 Select the machine on the Printers dialog box, then click Next. In Windows Vista, go to the network is displayed during setup. In Windows XP and Windows 2000, go to turn it is turned on in "Troubleshooting" of the User's Guide on-screen manual. - The machine connected...
... sure of any such software. 4 Select the machine on the Printers dialog box, then click Next. In Windows Vista, go to the network is displayed during setup. In Windows XP and Windows 2000, go to turn it is turned on in "Troubleshooting" of the User's Guide on-screen manual. - The machine connected...