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... Number (located on the inside of the product Model Number (located on the top of service charges, MondaySaturday (excluding holidays), during your Canon service and support, call (1-800-385-2155), or visit our Web site at (1-866-251-3752). 4. www.canontechsupport.com For individual ...easy, and logical solutions to change without notice. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is a cost-attractive and easy-to-use extended service program that provides up to buy" instructions...
... Number (located on the inside of the product Model Number (located on the top of service charges, MondaySaturday (excluding holidays), during your Canon service and support, call (1-800-385-2155), or visit our Web site at (1-866-251-3752). 4. www.canontechsupport.com For individual ...easy, and logical solutions to change without notice. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is a cost-attractive and easy-to-use extended service program that provides up to buy" instructions...
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...About PictBridge Print Settings 42 Routine Maintenance 46 Replacing an Ink Tank 46 Keeping the Best Printing Results 51 When Printing Becomes Faint or Colors Are Incorrect 52 Printing the Nozzle Check Pattern 53 Examining the Nozzle Check Pattern ...........54 Print Head Cleaning 56 Print Head Deep Cleaning... 57 Aligning the Print Head 58 Cleaning Your Machine 63 Troubleshooting 68 An Error Message Is Displayed on the LCD. 70 LCD Cannot Be Seen At All 72 An Unintended Language Is Displayed on ...
...About PictBridge Print Settings 42 Routine Maintenance 46 Replacing an Ink Tank 46 Keeping the Best Printing Results 51 When Printing Becomes Faint or Colors Are Incorrect 52 Printing the Nozzle Check Pattern 53 Examining the Nozzle Check Pattern ...........54 Print Head Cleaning 56 Print Head Deep Cleaning... 57 Aligning the Print Head 58 Cleaning Your Machine 63 Troubleshooting 68 An Error Message Is Displayed on the LCD. 70 LCD Cannot Be Seen At All 72 An Unintended Language Is Displayed on ...
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Troubleshooting This section describes troubleshooting tips for troubleshooting. z "An Error Message Is Displayed on the LCD" on page 70 z "LCD Cannot Be Seen At All" on page 72 z "An Unintended Language Is Displayed ... using your computer, refer to view the on-screen manuals, see "Reading the On-screen Manuals" on page 91 68 Troubleshooting To handle problems using the machine. For details on how to "Troubleshooting" in the Printer Driver" on page 81 z "Paper Jams" on page 82 z "Error Message Appears on the Computer Screen...
Troubleshooting This section describes troubleshooting tips for troubleshooting. z "An Error Message Is Displayed on the LCD" on page 70 z "LCD Cannot Be Seen At All" on page 72 z "An Unintended Language Is Displayed ... using your computer, refer to view the on-screen manuals, see "Reading the On-screen Manuals" on page 91 68 Troubleshooting To handle problems using the machine. For details on how to "Troubleshooting" in the Printer Driver" on page 81 z "Paper Jams" on page 82 z "Error Message Appears on the Computer Screen...
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Troubleshooting 69 The message may vary depending on the version of paper or paper is jammed, a troubleshooting message is out of your Windows operating system. If an Error Occurs When the Machine Is Connected to a Computer When an error occurs in the message. Take the appropriate action described in printing such as the machine is displayed automatically.
Troubleshooting 69 The message may vary depending on the version of paper or paper is jammed, a troubleshooting message is out of your Windows operating system. If an Error Occurs When the Machine Is Connected to a Computer When an error occurs in the message. Take the appropriate action described in printing such as the machine is displayed automatically.
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...If the Inner Cover is displayed in your Canon service representative. See "Replacing an Ink Tank" on page 46. Replace the ink tank." "Print head is recommended. Use only alphanumeric characters. See "Replacing an Ink Tank" on page 46. 70 Troubleshooting Ink has run out. Press and hold... head is already installed, remove the Print Head once and then reinstall it . Then printing can damage the machine. "The following color is not resolved, the Print Head may not recognize the file if the file name or the folder path contains certain characters. Replacing...
...If the Inner Cover is displayed in your Canon service representative. See "Replacing an Ink Tank" on page 46. Replace the ink tank." "Print head is recommended. Use only alphanumeric characters. See "Replacing an Ink Tank" on page 46. 70 Troubleshooting Ink has run out. Press and hold... head is already installed, remove the Print Head once and then reinstall it . Then printing can damage the machine. "The following color is not resolved, the Print Head may not recognize the file if the file name or the folder path contains certain characters. Replacing...
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...at least 5 seconds, and then release it to the machine. This error message indicates that Canon shall not be connected to dismiss the error message, and then perform Manual Print Head Alignment...."Printing the Nozzle Check Pattern" on page 53 and "Printing Does Not Start/Printing Is Blurred/ Colors Are Wrong/Straight Lines Are Misaligned" on page 59. z Paper of the following ink cannot be...detecting the remaining ink level is nearly full. See "Replacing an Ink Tank" on page 46. Troubleshooting 71 U130 The machine has a built-in the Rear Tray. The remaining ink level cannot be...
...at least 5 seconds, and then release it to the machine. This error message indicates that Canon shall not be connected to dismiss the error message, and then perform Manual Print Head Alignment...."Printing the Nozzle Check Pattern" on page 53 and "Printing Does Not Start/Printing Is Blurred/ Colors Are Wrong/Straight Lines Are Misaligned" on page 59. z Paper of the following ink cannot be...detecting the remaining ink level is nearly full. See "Replacing an Ink Tank" on page 46. Troubleshooting 71 U130 The machine has a built-in the Rear Tray. The remaining ink level cannot be...
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.... Set to select , then press the OK button. (3)Press the } button four times, then press the OK button. If the same error occurs, contact a Canon service representative. You cannot print in , and then turn on the ink tank is not installed. After writing on or the LCD is not operating... Cannot Be Seen At All Cause The machine is not powered on the memory card, set to be displayed, then press the OK button. 72 Troubleshooting Select the language you want to Read/write mode. Wait for about 5 seconds, select , and then press the OK button. (2)Press the ] button to...
.... Set to select , then press the OK button. (3)Press the } button four times, then press the OK button. If the same error occurs, contact a Canon service representative. You cannot print in , and then turn on the ink tank is not installed. After writing on or the LCD is not operating... Cannot Be Seen At All Cause The machine is not powered on the memory card, set to be displayed, then press the OK button. 72 Troubleshooting Select the language you want to Read/write mode. Wait for about 5 seconds, select , and then press the OK button. (2)Press the ] button to...
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...the Printer Connection screen. (2)Click Start Over on the Installation Failure screen. (3)Click Back on the screen that appears next. (4)Click Exit on the PIXMA XXX screen (where "XXX" is a problem with the Setup CD-ROM. If other discs are displayed. Note If the installer was forced to ...Cause Unable to start installation. The drive letter of the setup program, MSETUP4.EXE. In Windows XP, click Start then My Computer. Contact a Canon service representative. Note To use the Run command to start the setup program, specify your computer. Double-click the CD-ROM icon on the ...
...the Printer Connection screen. (2)Click Start Over on the Installation Failure screen. (3)Click Back on the screen that appears next. (4)Click Exit on the PIXMA XXX screen (where "XXX" is a problem with the Setup CD-ROM. If other discs are displayed. Note If the installer was forced to ...Cause Unable to start installation. The drive letter of the setup program, MSETUP4.EXE. In Windows XP, click Start then My Computer. Contact a Canon service representative. Note To use the Run command to start the setup program, specify your computer. Double-click the CD-ROM icon on the ...
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... / USB 2.0 Hi-Speed Connection Does Not Work" on your system environment is not fully compatible with your hardware and install it on page 74. 74 Troubleshooting Check the following to communication speed. Action If your computer.
... / USB 2.0 Hi-Speed Connection Does Not Work" on your system environment is not fully compatible with your hardware and install it on page 74. 74 Troubleshooting Check the following to communication speed. Action If your computer.
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...may be scratched. To copy or to the paper and image for printing. z "Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned" on page 76 z "White Streaks" on page 76 z "Printed Paper Curls or Has...Also, if you print with your PictBridge compliant device or the Operation Panel on what you notice blurs or uneven colors, increase the print quality setting and try printing again. * When printing from a wireless communication device Confirm by using... paper type setting, the printed surface may occur depending on page 78 Troubleshooting 75
...may be scratched. To copy or to the paper and image for printing. z "Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned" on page 76 z "White Streaks" on page 76 z "Printed Paper Curls or Has...Also, if you print with your PictBridge compliant device or the Operation Panel on what you notice blurs or uneven colors, increase the print quality setting and try printing again. * When printing from a wireless communication device Confirm by using... paper type setting, the printed surface may occur depending on page 78 Troubleshooting 75
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Make sure all of the protective film is peeled off . If the orange tape is exposed, as illustrated in deep color, we recommend using Photo Paper Pro or other Canon specialty paper. Many types of the paper. Refer to align the Print Head after you did not align the Print Head ... Clean the Paper Feed Roller. When printing data with reduced quality. For details on cleaning, see "Manual Print Head Alignment" on page 64. 76 Troubleshooting The media is too thin. Cleaning the Paper Feed Roller will wear the roller, so perform this does not solve the problem, see "Cleaning the...
Make sure all of the protective film is peeled off . If the orange tape is exposed, as illustrated in deep color, we recommend using Photo Paper Pro or other Canon specialty paper. Many types of the paper. Refer to align the Print Head after you did not align the Print Head ... Clean the Paper Feed Roller. When printing data with reduced quality. For details on cleaning, see "Manual Print Head Alignment" on page 64. 76 Troubleshooting The media is too thin. Cleaning the Paper Feed Roller will wear the roller, so perform this does not solve the problem, see "Cleaning the...
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... paper may be smudged or may become smudged. z When performing Borderless Printing, print quality may improve the print result. Cause Action Inside of the machine. Troubleshooting 77 Note To prevent the inside of the machine is not too thick or curled. For details on cleaning, see if the paper you are...
... paper may be smudged or may become smudged. z When performing Borderless Printing, print quality may improve the print result. Cause Action Inside of the machine. Troubleshooting 77 Note To prevent the inside of the machine is not too thick or curled. For details on cleaning, see if the paper you are...
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... will widen the clearance between the Print Head and the loaded paper. If not, this machine. Action See "When Printing Becomes Faint or Colors Are Incorrect" on page 6. See "Loading Original Documents" on page 52 and perform any necessary maintenance operations. Then try printing again. The... if you notice abrasion even with the printer driver Refer to "Printing Area" in the User's Guide on -screen manual. Colors Are Uneven or Streaked Cause Print Head nozzles are using the Operation Panel on the machine or the printer driver.* * Deactivate the Prevent paper...
... will widen the clearance between the Print Head and the loaded paper. If not, this machine. Action See "When Printing Becomes Faint or Colors Are Incorrect" on page 6. See "Loading Original Documents" on page 52 and perform any necessary maintenance operations. Then try printing again. The... if you notice abrasion even with the printer driver Refer to "Printing Area" in the User's Guide on -screen manual. Colors Are Uneven or Streaked Cause Print Head nozzles are using the Operation Panel on the machine or the printer driver.* * Deactivate the Prevent paper...
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... click . See "Replacing an Ink Tank" on the Printer menu. If there are installed in proper position. If the Power lamp is not installed securely. Troubleshooting 79
... click . See "Replacing an Ink Tank" on the Printer menu. If there are installed in proper position. If the Power lamp is not installed securely. Troubleshooting 79
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... ink error, and then take the appropriate action depending on page 52 and perform any necessary maintenance operations. Action See "When Printing Becomes Faint or Colors Are Incorrect" on the error condition. The protective film is empty. If the orange tape is not peeled off and the air hole is exposed... it. (A) (B) (A) Correct L-shaped air hole is exposed. (B) Incorrect The tape is left as in (A). Make sure all of the protective film is peeled off . 80 Troubleshooting Machine Moves But Ink Is Not Ejected Cause Print Head nozzles are clogged.
... ink error, and then take the appropriate action depending on page 52 and perform any necessary maintenance operations. Action See "When Printing Becomes Faint or Colors Are Incorrect" on the error condition. The protective film is empty. If the orange tape is not peeled off and the air hole is exposed... it. (A) (B) (A) Correct L-shaped air hole is exposed. (B) Incorrect The tape is left as in (A). Make sure all of the protective film is peeled off . 80 Troubleshooting Machine Moves But Ink Is Not Ejected Cause Print Head nozzles are clogged.
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... if the Inner Cover is not completely closed. For the print option setting, refer to see "Cleaning the Paper Feed Roller (Roller Cleaning)" on page 8. Troubleshooting 81 Clean the Paper Feed Roller. z Always load the paper in portrait orientation, either very high or low temperature and humidity). Align the right edge...
... if the Inner Cover is not completely closed. For the print option setting, refer to see "Cleaning the Paper Feed Roller (Roller Cleaning)" on page 8. Troubleshooting 81 Clean the Paper Feed Roller. z Always load the paper in portrait orientation, either very high or low temperature and humidity). Align the right edge...
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... and cause paper exit jams. If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. 82 Troubleshooting Remove the paper following the procedure below . (1)Load a single sheet of text. Reprint if necessary. Note z For details on how to print documents...
... and cause paper exit jams. If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. 82 Troubleshooting Remove the paper following the procedure below . (1)Load a single sheet of text. Reprint if necessary. Note z For details on how to print documents...
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... cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. Wait until it in four. (3)Close the Rear Cover, then turn on the machine. Troubleshooting 83 Cause Landscape 4" x 6" / 101.6 x 152.4 mm paper loaded in portrait orientation regardless of A4 or Letter-sized...
... cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. Wait until it in four. (3)Close the Rear Cover, then turn on the machine. Troubleshooting 83 Cause Landscape 4" x 6" / 101.6 x 152.4 mm paper loaded in portrait orientation regardless of A4 or Letter-sized...
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... Cassette into the machine correctly. Cause Paper jammed inside the machine, or if the paper jam error continues after removing the paper, contact your Canon service representative. 84 Troubleshooting Action Remove the paper following the procedure below. (1)Open the Rear Cover. (2)If you can see "Paper Does Not Feed Properly" on page...
... Cassette into the machine correctly. Cause Paper jammed inside the machine, or if the paper jam error continues after removing the paper, contact your Canon service representative. 84 Troubleshooting Action Remove the paper following the procedure below. (1)Open the Rear Cover. (2)If you can see "Paper Does Not Feed Properly" on page...
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... the Sheet Feeder Cover. (2)Stand the machine with the left side down. (3)Slowly pull the jammed paper out while pulling the green cover toward you. Troubleshooting 85 Cause Paper jammed inside the machine, or if the paper jam error continues after removing the jammed paper. (4)If any paper is loaded in..., if necessary. (5)Insert the Cassette into the machine correctly. Caution Set the machine back to its original position immediately after removing the paper, contact your Canon service representative.
... the Sheet Feeder Cover. (2)Stand the machine with the left side down. (3)Slowly pull the jammed paper out while pulling the green cover toward you. Troubleshooting 85 Cause Paper jammed inside the machine, or if the paper jam error continues after removing the jammed paper. (4)If any paper is loaded in..., if necessary. (5)Insert the Cassette into the machine correctly. Caution Set the machine back to its original position immediately after removing the paper, contact your Canon service representative.