Users Manual - English
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...552-6255) 1-800-947-1445 (fax) http://www.brothermall.com/ In Canada: 1-877-BROTHER http://www.brother.ca/ Description Toner Cartridge Toner Cartridge Toner Cartridge Toner Cartridge 4 pcs. Drum Unit 1 pc. ii If you cannot find the accessory you need and you have a...and Canada) LS8239002 (French for Canada) (MFC-9120CN) LS8243001 (English for USA and Canada) (MFC-9320CW) LS8279001 (English for USA and Canada) (MFC-9120CN) LS8243002 (French for Canada) (MFC-9320CW) LS8279002 (French for purchase.) Note In Canada, only Visa and MasterCard are available at most Brother retailers.
...552-6255) 1-800-947-1445 (fax) http://www.brothermall.com/ In Canada: 1-877-BROTHER http://www.brother.ca/ Description Toner Cartridge Toner Cartridge Toner Cartridge Toner Cartridge 4 pcs. Drum Unit 1 pc. ii If you cannot find the accessory you need and you have a...and Canada) LS8239002 (French for Canada) (MFC-9120CN) LS8243001 (English for USA and Canada) (MFC-9320CW) LS8279001 (English for USA and Canada) (MFC-9120CN) LS8243002 (French for Canada) (MFC-9320CW) LS8279002 (French for purchase.) Note In Canada, only Visa and MasterCard are available at most Brother retailers.
Users Manual - English
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... materials and workmanship, when used under normal conditions. This warranty applies only to products purchased and used outside the United States). Brother® Digital Color One-Year Limited Warranty and Replacement Service (USA Only) Who is covered: This limited warranty ("warranty") is given only to the ... that you insure your purchase you desire). You are not limited to Toner Cartridges, Drum Units, Belt Unit, and Waste Toner Box. Except as Paper Feeding Kit and Fuser Unit. What Brother will be required to deliver (by hand if you prefer) or send the Product...
... materials and workmanship, when used under normal conditions. This warranty applies only to products purchased and used outside the United States). Brother® Digital Color One-Year Limited Warranty and Replacement Service (USA Only) Who is covered: This limited warranty ("warranty") is given only to the ... that you insure your purchase you desire). You are not limited to Toner Cartridges, Drum Units, Belt Unit, and Waste Toner Box. Except as Paper Feeding Kit and Fuser Unit. What Brother will be required to deliver (by hand if you prefer) or send the Product...
Users Manual - English
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...Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty or modify this machine is available at Brother's sole discretion) this MFC.... For Laser and LED units: Failure to you may also have other than a Brother Authorized Service Representative, ...drum units, OPC belts, fixing units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil bottles) or damage caused by Brother, its Authorized Service Centres, will repair or replace (at Brother...
...Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty or modify this machine is available at Brother's sole discretion) this MFC.... For Laser and LED units: Failure to you may also have other than a Brother Authorized Service Representative, ...drum units, OPC belts, fixing units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil bottles) or damage caused by Brother, its Authorized Service Centres, will repair or replace (at Brother...
Users Manual - English
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... instructions 113 Standard telephone and FCC notices 115 Industry Canada Compliance Statement (Canada only 117 Disconnect device 117 LAN connection 117 International ENERGY STAR® Qualification Statement 118 Libtiff Copyright and License 119 Trademarks...120 B Options 121 Options ...121 Memory board...122...Routine maintenance 154 Cleaning the outside of the machine 154 Cleaning the scanner 155 Cleaning the LED heads 156 Cleaning the corona wires 157 Cleaning the drum unit 159 Cleaning the paper pick-up rollers 163 Calibration 164 Auto Registration 165 Manual Registration...
... instructions 113 Standard telephone and FCC notices 115 Industry Canada Compliance Statement (Canada only 117 Disconnect device 117 LAN connection 117 International ENERGY STAR® Qualification Statement 118 Libtiff Copyright and License 119 Trademarks...120 B Options 121 Options ...121 Memory board...122...Routine maintenance 154 Cleaning the outside of the machine 154 Cleaning the scanner 155 Cleaning the LED heads 156 Cleaning the corona wires 157 Cleaning the drum unit 159 Cleaning the paper pick-up rollers 163 Calibration 164 Auto Registration 165 Manual Registration...
Users Manual - English
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Replacing the consumable items 166 Replacing a Toner cartridge 168 Drum units 173 Replacing the belt unit 178 Replacing the waste toner box 182 Replacing periodic maintenance parts 187 Machine Information 187 ...221 Copy ...222 Scan ...223 Print ...224 Interfaces ...225 PictBridge (MFC-9320CW 226 Direct Print feature (MFC-9320CW 227 Computer requirements 228 Consumable items 229 Ethernet wired network 230 Ethernet wireless network (MFC-9320CW only 232 Authentication and encryption for wireless users only 234 Wireless one-push configuration 236 F Glossary 237 G Index 241 xiii
Replacing the consumable items 166 Replacing a Toner cartridge 168 Drum units 173 Replacing the belt unit 178 Replacing the waste toner box 182 Replacing periodic maintenance parts 187 Machine Information 187 ...221 Copy ...222 Scan ...223 Print ...224 Interfaces ...225 PictBridge (MFC-9320CW 226 Direct Print feature (MFC-9320CW 227 Computer requirements 228 Consumable items 229 Ethernet wired network 230 Ethernet wireless network (MFC-9320CW only 232 Authentication and encryption for wireless users only 234 Wireless one-push configuration 236 F Glossary 237 G Index 241 xiii
Users Manual - English
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...arranged so that they may result in labels peeling off and causing serious jams or print problems. All labels used in contact with any Brother warranty or service agreement. Labels exceeding this machine must be covered under any part of 0.1 seconds. This damage may stick to your ... envelopes you are damaged, curled, wrinkled or an unusual shape. Adhesives should be damaged. 22 Occasionally you may cause damage to the drum unit or rollers and cause jams and print quality problems. No adhesive should not come in this specification may not feed or print properly...
...arranged so that they may result in labels peeling off and causing serious jams or print problems. All labels used in contact with any Brother warranty or service agreement. Labels exceeding this machine must be covered under any part of 0.1 seconds. This damage may stick to your ... envelopes you are damaged, curled, wrinkled or an unusual shape. Adhesives should be damaged. 22 Occasionally you may cause damage to the drum unit or rollers and cause jams and print quality problems. No adhesive should not come in this specification may not feed or print properly...
Users Manual - English
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... the risk of the machine, make sure the plug is easily accessible. Doing this might cause an electrical shock. In case of your machine and drum units. Plastic bags are high voltage electrodes inside of shock or fire, use a quality surge protection device on the AC power line and on the...
... the risk of the machine, make sure the plug is easily accessible. Doing this might cause an electrical shock. In case of your machine and drum units. Plastic bags are high voltage electrodes inside of shock or fire, use a quality surge protection device on the AC power line and on the...
Users Manual - English
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... the latest FAQs and troubleshooting tips. If the received faxes are having difficulty with the sending machine. Calls must call Brother Customer Service at http://solutions.brother.com/. The corona wires for printing may not be correct for the paper you bought the machine. Try receiving from ... Suggestions Usually this is with your machine C If you need additional help , you must be dirty. Clean the corona wires on the four drum units. (See Cleaning the corona wires on page 51.) 124 If the problem continues, call the country where you are cut off ...
... the latest FAQs and troubleshooting tips. If the received faxes are having difficulty with the sending machine. Calls must call Brother Customer Service at http://solutions.brother.com/. The corona wires for printing may not be correct for the paper you bought the machine. Try receiving from ... Suggestions Usually this is with your machine C If you need additional help , you must be dirty. Clean the corona wires on the four drum units. (See Cleaning the corona wires on page 51.) 124 If the problem continues, call the country where you are cut off ...
Users Manual - English
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...See Error and maintenance messages on page 86.) is illuminated. (See Entering copy mode (For MFC-9320CW only) Contact your administrator to check your Secure Function Lock Settings. Right-click Brother MFC-XXXX Printer. Make sure that Use Printer Offline is dirty. (See Cleaning the scanner on page 155... that the machine is plugged in and the power switch is turned on. Check that the toner cartridge and drum unit are blank. Right-click Brother MFC-XXXX Printer. Copy difficulties Difficulties Cannot make sure that it is set up to work with your machine. Your...
...See Error and maintenance messages on page 86.) is illuminated. (See Entering copy mode (For MFC-9320CW only) Contact your administrator to check your Secure Function Lock Settings. Right-click Brother MFC-XXXX Printer. Make sure that Use Printer Offline is dirty. (See Cleaning the scanner on page 155... that the machine is plugged in and the power switch is turned on. Check that the toner cartridge and drum unit are blank. Right-click Brother MFC-XXXX Printer. Copy difficulties Difficulties Cannot make sure that it is set up to work with your machine. Your...
Users Manual - English
Page 149
... and toner cartridges are light or unclear on page 174.) To identify the color of all four toner cartridges gently. Wipe the windows of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Troubleshooting and routine maintenance Improving the print ...good, the problem is off in the Software User's Guide on the CD-ROM.) Shake all four LED heads with a dry lint free soft cloth. (See Cleaning the LED heads on page 156.) 133 Check the interface cable connections or try printing a different document. a Check that ...
... and toner cartridges are light or unclear on page 174.) To identify the color of all four toner cartridges gently. Wipe the windows of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Troubleshooting and routine maintenance Improving the print ...good, the problem is off in the Software User's Guide on the CD-ROM.) Shake all four LED heads with a dry lint free soft cloth. (See Cleaning the LED heads on page 156.) 133 Check the interface cable connections or try printing a different document. a Check that ...
Users Manual - English
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.... 134 abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. Vertical streaks in a light background Clean all four corona wires (one for each color) inside the drum unit by sliding the green tab. (See Cleaning the corona wires on page 157.) Make sure the...LED heads on page 156.) Clean all four drum units. (See Cleaning the drum unit on page 159.) Identify the missing color and put in a new drum unit. (See Replacing the drum units on page 174.) To identify the color of the drum unit, visit us at http://solutions.brother...
.... 134 abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. Vertical streaks in a light background Clean all four corona wires (one for each color) inside the drum unit by sliding the green tab. (See Cleaning the corona wires on page 157.) Make sure the...LED heads on page 156.) Clean all four drum units. (See Cleaning the drum unit on page 159.) Identify the missing color and put in a new drum unit. (See Replacing the drum units on page 174.) To identify the color of the drum unit, visit us at http://solutions.brother...
Users Manual - English
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... troubleshooting tips. If the problem is not solved after printing a few pages, the drum unit may have glue from a label stuck on page 174.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789...
... troubleshooting tips. If the problem is not solved after printing a few pages, the drum unit may have glue from a label stuck on page 174.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789...
Users Manual - English
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.../ to view our FAQs and troubleshooting tips. Identify the color causing the problem and put in a new drum unit. (See Replacing the drum units on page 174.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Make sure ... put in the driver and by using the custom setting in a new drum unit. (See Replacing the drum units on page 174.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to reproduce the colors on your printouts is off in the control panel of the machine or ...
.../ to view our FAQs and troubleshooting tips. Identify the color causing the problem and put in a new drum unit. (See Replacing the drum units on page 174.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Make sure ... put in the driver and by using the custom setting in a new drum unit. (See Replacing the drum units on page 174.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to reproduce the colors on your printouts is off in the control panel of the machine or ...
Users Manual - English
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...see Manual Registration on page 165). Identify the color causing the problem and put in a new drum unit. (See Replacing the drum units on page 174.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. ... maintenance Examples of poor print quality All one color Recommendation Identify the color causing the problem and put in a new drum unit. (See Replacing the drum units on page 174.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting...
...see Manual Registration on page 165). Identify the color causing the problem and put in a new drum unit. (See Replacing the drum units on page 174.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. ... maintenance Examples of poor print quality All one color Recommendation Identify the color causing the problem and put in a new drum unit. (See Replacing the drum units on page 174.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting...
Users Manual - English
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... print quality problem. (See Choosing a location on page 108.) Identify the color causing the problem and put in a new drum unit. (See Replacing the drum units on page 174.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to the recommended type of paper. Make sure that the...
... print quality problem. (See Choosing a location on page 108.) Identify the color causing the problem and put in a new drum unit. (See Replacing the drum units on page 174.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to the recommended type of paper. Make sure that the...
Users Manual - English
Page 157
...Belt message. Wait a few seconds, then turn it on again. Identify the color causing the problem and put in a new drum unit. (See Replacing the drum units on page 174.) To identify the color of its Buy a new belt unit before you need to be replaced. Remove the toner...product, errors may occur and consumable items may need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: C Visit us at http://solutions.brother.com/ Error Message Cause Action Access Error (MFC-9320CW only) The device is removed from the USB direct interface while the ...
...Belt message. Wait a few seconds, then turn it on again. Identify the color causing the problem and put in a new drum unit. (See Replacing the drum units on page 174.) To identify the color of its Buy a new belt unit before you need to be replaced. Remove the toner...product, errors may occur and consumable items may need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: C Visit us at http://solutions.brother.com/ Error Message Cause Action Access Error (MFC-9320CW only) The device is removed from the USB direct interface while the ...
Users Manual - English
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...is Open DIMM Error Disconnected Document Jam DR Mode in Use Cause Action The temperature of the drum unit or toner cartridge is not blocked by something. Make sure that you can be turned ...fuser cover is not closed completely. If this error message appears again, replace the DIMM with a new one. (See Installing extra memory on page 56.) 142 Set Distinctive Ring to another mode. If the ...Close the fuser cover of the machine, and then close the fuser cover and press Black Start or Color Start. The top cover is not in the back of the machine, then press Stop/Exit. Re...
...is Open DIMM Error Disconnected Document Jam DR Mode in Use Cause Action The temperature of the drum unit or toner cartridge is not blocked by something. Make sure that you can be turned ...fuser cover is not closed completely. If this error message appears again, replace the DIMM with a new one. (See Installing extra memory on page 56.) 142 Set Distinctive Ring to another mode. If the ...Close the fuser cover of the machine, and then close the fuser cover and press Black Start or Color Start. The top cover is not in the back of the machine, then press Stop/Exit. Re...
Users Manual - English
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...Paper jams on again. Do one for the color that is indicated on the LCD. (See Replacing the drum units on page 174.) Drums End Soon The drum unit is not properly loaded in the paper tray. C Drum End Soon(X) 1 The drum unit for the color Buy new drum unit for the color indicated on indicated on page 149... on page 157.) It is not solved, the paper pick-up rollers on page 147.) If the problem continues, call Brother Customer Service. Replace the drum unit with the power on page 178.) No Paper The machine is out of the following: Refill the paper in the ...
...Paper jams on again. Do one for the color that is indicated on the LCD. (See Replacing the drum units on page 174.) Drums End Soon The drum unit is not properly loaded in the paper tray. C Drum End Soon(X) 1 The drum unit for the color Buy new drum unit for the color indicated on indicated on page 149... on page 157.) It is not solved, the paper pick-up rollers on page 147.) If the problem continues, call Brother Customer Service. Replace the drum unit with the power on page 178.) No Paper The machine is out of the following: Refill the paper in the ...
Users Manual - English
Page 160
... the LCD. Fax sending or copy operation in progress Do one of the following: Press Black Start or Color Start to remove any condensation from inside the machine after a... room temperature change. Leave the machine off and open the top cover. The toner cartridge or the drum Re-install the toner cartridge or the drum... continues, call Brother Customer Service. Error Message No Response/Busy No Toner No Waste Toner Out of Memory Print Unable XX Print Unable 1A Protected Device (MFC-9320CW only) Cause Action...
... the LCD. Fax sending or copy operation in progress Do one of the following: Press Black Start or Color Start to remove any condensation from inside the machine after a... room temperature change. Leave the machine off and open the top cover. The toner cartridge or the drum Re-install the toner cartridge or the drum... continues, call Brother Customer Service. Error Message No Response/Busy No Toner No Waste Toner Out of Memory Print Unable XX Print Unable 1A Protected Device (MFC-9320CW only) Cause Action...
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... (MFC-9320CW only) There is time to replace the fuser unit. Replace the drum units. (See Replacing the drum units on page 178.) Replace Drum(X) 1 It is already a file on page 165.) C Put in Canada) or to replace the paper feeding kit. Call Brother Customer Service or a Brother Authorized...Fuser It is time to locate a Brother Authorized Service Center, visit us at : http://www.brother-usa.com/service/ 145 Do one of the file on page 178.) If the problem continues, call Brother Customer Service. Press Black Start or Color Start and try again. To replace ...
... (MFC-9320CW only) There is time to replace the fuser unit. Replace the drum units. (See Replacing the drum units on page 178.) Replace Drum(X) 1 It is already a file on page 165.) C Put in Canada) or to replace the paper feeding kit. Call Brother Customer Service or a Brother Authorized...Fuser It is time to locate a Brother Authorized Service Center, visit us at : http://www.brother-usa.com/service/ 145 Do one of the file on page 178.) If the problem continues, call Brother Customer Service. Press Black Start or Color Start and try again. To replace ...