Users Manual - English
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..., which are available for purchase.) In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) Description Toner Cartridge Drum Unit Telephone Line Cord Telephone Handset Handset Curled Cord IEEE-1284 Bi-directional Cable Power Protector for A/C Power, Phone Line Surges and Voltage Spikes (2 outlets...
..., which are available for purchase.) In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) Description Toner Cartridge Drum Unit Telephone Line Cord Telephone Handset Handset Curled Cord IEEE-1284 Bi-directional Cable Power Protector for A/C Power, Phone Line Surges and Voltage Spikes (2 outlets...
Users Manual - English
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... parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this MFC/Facsimile machine shall be liable for any damage caused from the use of the end-user/purchaser. For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable...
... parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this MFC/Facsimile machine shall be liable for any damage caused from the use of the end-user/purchaser. For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable...
Users Manual - English
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...11-4 For your safety 11-4 Disconnect device 11-4 LAN connection 11-4 International ENERGY STAR® Compliance Statement 11-5 Laser safety 11-5 FDA regulations 11-6 Important safety instructions 11-7 Trademarks 11-9 Shipment of the MFC 11-9 Troubleshooting and routine maintenance 12-1 Troubleshooting 12-1 Error messages 12-1 ... scanner 12-22 Cleaning the printer 12-23 Cleaning the drum unit 12-24 Replacing the toner cartridge 12-25 How to replace the toner cartridge 12-26 Replacing the drum unit 12-30 Checking the drum life 12-33 Page Counter 12-33 Optional accessories 13-1...
...11-4 For your safety 11-4 Disconnect device 11-4 LAN connection 11-4 International ENERGY STAR® Compliance Statement 11-5 Laser safety 11-5 FDA regulations 11-6 Important safety instructions 11-7 Trademarks 11-9 Shipment of the MFC 11-9 Troubleshooting and routine maintenance 12-1 Troubleshooting 12-1 Error messages 12-1 ... scanner 12-22 Cleaning the printer 12-23 Cleaning the drum unit 12-24 Replacing the toner cartridge 12-25 How to replace the toner cartridge 12-26 Replacing the drum unit 12-30 Checking the drum life 12-33 Page Counter 12-33 Optional accessories 13-1...
Users Manual - English
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...original document here. 6 Control Panel Use the keys and display to control the MFC. 7 Face-down Output Tray Support Flap with Extension (Support Flap) from sliding off the MFC. 8 Power Switch Switch the MFC on or off. 9 Front Cover Open to prevent the printed paper with ...Paper Tray (Tray #1) No. MFC part names and operations ■ Front view 4 Telephone Handset 3 ADF Document Output Support 2 Front Cover Release Button 5 ADF Document Support 6 Control Panel 7 Face-down Output Tray Support Flap Unfold it to install a toner cartridge or drum unit. 10 Paper Tray (Tray #1)...
...original document here. 6 Control Panel Use the keys and display to control the MFC. 7 Face-down Output Tray Support Flap with Extension (Support Flap) from sliding off the MFC. 8 Power Switch Switch the MFC on or off. 9 Front Cover Open to prevent the printed paper with ...Paper Tray (Tray #1) No. MFC part names and operations ■ Front view 4 Telephone Handset 3 ADF Document Output Support 2 Front Cover Release Button 5 ADF Document Support 6 Control Panel 7 Face-down Output Tray Support Flap Unfold it to install a toner cartridge or drum unit. 10 Paper Tray (Tray #1)...
Users Manual - English
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...Brother fax back system (USA only). If this message after replacing the drum unit with new one . Check Paper #2 Check Paper Size When you see this error, the paper in the paper tray does not match the paper size you set in the paper tray. -OR- If LCD still shows this happens, your MFC... size paper or change the default setting. (See Setting the Paper Size on page 12-4. Error messages As with a new one , follow the steps below . ACTION Use the drum unit until you have a print quality problem; If you need additional help , you must be made from ADF was not reset....
...Brother fax back system (USA only). If this message after replacing the drum unit with new one . Check Paper #2 Check Paper Size When you see this error, the paper in the paper tray does not match the paper size you set in the paper tray. -OR- If LCD still shows this happens, your MFC... size paper or change the default setting. (See Setting the Paper Size on page 12-4. Error messages As with a new one , follow the steps below . ACTION Use the drum unit until you have a print quality problem; If you need additional help , you must be made from ADF was not reset....
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... drum unit. The MFC will hear the cooling fan running while the display on the machine, then try again. terminated the call Brother Customer Service. on page 5-12.) Error Scanning Turn off and on the MFC shows Cooling Down, and Wait for 10 min. Set up the One-...jams on page 7-3.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 2 XX Call Brother Customer Service and tell them the Machine Error number. Polled Waiting mode. During the cooling down mode. The temperature inside of the drum unit or toner cartridge is open. ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Comm...
... drum unit. The MFC will hear the cooling fan running while the display on the machine, then try again. terminated the call Brother Customer Service. on page 5-12.) Error Scanning Turn off and on the MFC shows Cooling Down, and Wait for 10 min. Set up the One-...jams on page 7-3.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 2 XX Call Brother Customer Service and tell them the Machine Error number. Polled Waiting mode. During the cooling down mode. The temperature inside of the drum unit or toner cartridge is open. ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Comm...
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If the jammed paper can not be pulled out easily, turn the jam dial towards you as you cannot remove the drum unit and toner cartridge assembly easily at this time, do not use extra force. 4 Pull out the drum unit and toner cartridge assembly. Pull the jammed paper up and out of the paper tray. If you gently pull the paper out. 12 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE Instead, pull the edge of the jammed paper out of the MFC.
If the jammed paper can not be pulled out easily, turn the jam dial towards you as you cannot remove the drum unit and toner cartridge assembly easily at this time, do not use extra force. 4 Pull out the drum unit and toner cartridge assembly. Pull the jammed paper up and out of the paper tray. If you gently pull the paper out. 12 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE Instead, pull the edge of the jammed paper out of the MFC.
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Then put the toner cartridge back in the drum unit. 9 Put the drum unit and toner cartridge assembly back in the MFC. 10 Put the paper tray in the MFC. 11 Close the front cover. 8 Push the lock lever down and take the toner cartridge out of the drum unit. Take out the jammed paper if there is any inside the drum unit. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 10
Then put the toner cartridge back in the drum unit. 9 Put the drum unit and toner cartridge assembly back in the MFC. 10 Put the paper tray in the MFC. 11 Close the front cover. 8 Push the lock lever down and take the toner cartridge out of the drum unit. Take out the jammed paper if there is any inside the drum unit. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 10
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...Company. 12 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE Clean your MFC. Change Tone/Pulse setting. (See Setting Tone and Pulse dialing mode (Canada only) on page 12-24). If there is probably not your primary corona wire (see Cleaning the drum unit on page 4-4.) Check all line cord connections and that ...the copy looks good, the problem is still no dial tone, check telephone line cord connections at 1-800-284-4329 (In USA) or 1-877-BROTHER (In Canada). You may get an additional blank page, make a copy to see vertical streaks/black lines on the faxes you hear no answer,...
...Company. 12 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE Clean your MFC. Change Tone/Pulse setting. (See Setting Tone and Pulse dialing mode (Canada only) on page 12-24). If there is probably not your primary corona wire (see Cleaning the drum unit on page 4-4.) Check all line cord connections and that ...the copy looks good, the problem is still no dial tone, check telephone line cord connections at 1-800-284-4329 (In USA) or 1-877-BROTHER (In Canada). You may get an additional blank page, make a copy to see vertical streaks/black lines on the faxes you hear no answer,...
Users Manual - English
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...Make a copy to your phone line. Press Hook/Hold (or lift the handset) and dial the number. Your MFC may create a problem sending or receiving fax data. For Example: Your Brother MFC handles the Caller ID subscriber services. If avoiding a slight interruption is more sensitive to the...page 6-9). Try sending the fax again. The MFC knows the incoming call . Brother's ECM feature should help overcome this problem by pressing Stop/Exit. Clean them both. (See Cleaning the scanner on page 12-22 and Cleaning the drum unit on your MFC may see Canceling a fax in copies. ...
...Make a copy to your phone line. Press Hook/Hold (or lift the handset) and dial the number. Your MFC may create a problem sending or receiving fax data. For Example: Your Brother MFC handles the Caller ID subscriber services. If avoiding a slight interruption is more sensitive to the...page 6-9). Try sending the fax again. The MFC knows the incoming call . Brother's ECM feature should help overcome this problem by pressing Stop/Exit. Clean them both. (See Cleaning the scanner on page 12-22 and Cleaning the drum unit on your MFC may see Canceling a fax in copies. ...
Users Manual - English
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...power switch turned on the CD-ROM. Out of the 'Brother MFC-8220 or MFC-8220 (USB) Printer'. Scanning Difficulties TWAIN errors appear while scanning. Cannot print when using an... (See Error messages on page 12-1.) Reset the MFC or turn it prints garbage. Usually these are installed properly. (See Replacing the drum unit on again. ECP 12 - 13 TROUBLESHOOTING AND ROUTINE...bi-directional machine; Your computer is not displaying an error message on page 13-1.) Most laser printers have text missing. Reduce the printing resolution. Reduce the graphic quality, the number ...
...power switch turned on the CD-ROM. Out of the 'Brother MFC-8220 or MFC-8220 (USB) Printer'. Scanning Difficulties TWAIN errors appear while scanning. Cannot print when using an... (See Error messages on page 12-1.) Reset the MFC or turn it prints garbage. Usually these are installed properly. (See Replacing the drum unit on again. ECP 12 - 13 TROUBLESHOOTING AND ROUTINE...bi-directional machine; Your computer is not displaying an error message on page 13-1.) Most laser printers have text missing. Reduce the printing resolution. Reduce the graphic quality, the number ...
Users Manual - English
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... page 12-30.) Make sure you are currently using a new drum unit. (See Replacing the drum unit on page 12-30.) Make sure that you use paper that meets our specifications. (See About paper on page 2-1.) Choose Thick paper mode in the MFC itself. (See Toner Save on page 4-11.) Try installing a... new toner cartridge. (See Replacing the toner cartridge on page 12-25.) Try installing a new drum unit. (See Replacing the drum unit on page 12-30.) Make sure that you use paper that...
... page 12-30.) Make sure you are currently using a new drum unit. (See Replacing the drum unit on page 12-30.) Make sure that you use paper that meets our specifications. (See About paper on page 2-1.) Choose Thick paper mode in the MFC itself. (See Toner Save on page 4-11.) Try installing a... new toner cartridge. (See Replacing the toner cartridge on page 12-25.) Try installing a new drum unit. (See Replacing the drum unit on page 12-30.) Make sure that you use paper that...
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...(94 mm) intervals 2 Turn the drum unit gear by hand while looking at 3.7 in. (94 mm) intervals Recommendation If the problem is not solved after printing a few pages, the drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 12-30.) TROUBLESHOOTING AND ...ROUTINE MAINTENANCE 12 - 16 Photosensitive drum 3 When you have glue from label stock on the OPC drum surface. Do not touch the photosensitive drum with a sharp object...
...(94 mm) intervals 2 Turn the drum unit gear by hand while looking at 3.7 in. (94 mm) intervals Recommendation If the problem is not solved after printing a few pages, the drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 12-30.) TROUBLESHOOTING AND ...ROUTINE MAINTENANCE 12 - 16 Photosensitive drum 3 When you have glue from label stock on the OPC drum surface. Do not touch the photosensitive drum with a sharp object...
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...to clear this problem, especially if the printer has not been used for laser printers, the glue from the sheets may be damaged. Make sure the primary corona wire cleaner is in the printer driver. Call Brother Customer Service. ABCDEFGH abcdefghijk ABCD abcde 01234 White lines down the page.... Check the paper type and quality. (See About paper on page 12-30.) ABCDEFGH abcdefghijk ABCD abcde 01234 Lines across the page The drum unit may be damaged. Do not use...
...to clear this problem, especially if the printer has not been used for laser printers, the glue from the sheets may be damaged. Make sure the primary corona wire cleaner is in the printer driver. Call Brother Customer Service. ABCDEFGH abcdefghijk ABCD abcde 01234 White lines down the page.... Check the paper type and quality. (See About paper on page 12-30.) ABCDEFGH abcdefghijk ABCD abcde 01234 Lines across the page The drum unit may be damaged. Do not use...
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Try printing using the straight-through output path. (See How to curl. The drum unit is a consumable item and it is loaded properly. Compatibility If you are having difficulty sending or receiving a fax due to load paper on the phone ... About paper on page 2-4.) Make sure that you do not use the printer very often, the paper may have been in the paper tray. The MFC adjusts the modem speed for compatibility with your phone line. High temperatures and high humidity will cause paper to load paper on page 2-1.) Try printing...
Try printing using the straight-through output path. (See How to curl. The drum unit is a consumable item and it is loaded properly. Compatibility If you are having difficulty sending or receiving a fax due to load paper on the phone ... About paper on page 2-4.) Make sure that you do not use the printer very often, the paper may have been in the paper tray. The MFC adjusts the modem speed for compatibility with your phone line. High temperatures and high humidity will cause paper to load paper on page 2-1.) Try printing...
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Leave the toner cartridge installed in the drum unit. 12 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE If you do not pack the MFC correctly, you transport the MFC, use the packing materials that came with your warranty. 1 Turn the MFC power switch off. 2 Unplug the MFC from the telephone wall jack. 3 Unplug the MFC from the AC power outlet. 4 Unplug the parallel and USB cable from the MFC, if it is connected. 5 Open the front cover. 6 Remove the drum unit and toner cartridge assembly. Packing and shipping the MFC Whenever you may void your machine.
Leave the toner cartridge installed in the drum unit. 12 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE If you do not pack the MFC correctly, you transport the MFC, use the packing materials that came with your warranty. 1 Turn the MFC power switch off. 2 Unplug the MFC from the telephone wall jack. 3 Unplug the MFC from the AC power outlet. 4 Unplug the parallel and USB cable from the MFC, if it is connected. 5 Open the front cover. 6 Remove the drum unit and toner cartridge assembly. Packing and shipping the MFC Whenever you may void your machine.
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7 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. 8 Close the front cover. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 20 Remove the telephone line cord, ADF document output support, ADF document support, handset and handset curled cord. 9 Wrap the MFC in the plastic bag and place it in the original carton with the original packing material. Fold down the face-down output tray flap.
7 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. 8 Close the front cover. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 20 Remove the telephone line cord, ADF document output support, ADF document support, handset and handset curled cord. 9 Wrap the MFC in the plastic bag and place it in the original carton with the original packing material. Fold down the face-down output tray flap.
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Keep all separate parts to Brother as part of the Exchange Service, pack only the MFC. 10 Pack the drum unit and toner cartridge assembly, telephone line cord, AC cord, handset, handset curled cord and printed materials in the original carton as shown below: If you are returning the MFC to use with your 'Exchange' machine. 11 Close the carton and tape it shut. 12 - 21 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Keep all separate parts to Brother as part of the Exchange Service, pack only the MFC. 10 Pack the drum unit and toner cartridge assembly, telephone line cord, AC cord, handset, handset curled cord and printed materials in the original carton as shown below: If you are returning the MFC to use with your 'Exchange' machine. 11 Close the carton and tape it shut. 12 - 21 TROUBLESHOOTING AND ROUTINE MAINTENANCE
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... not use isopropyl alcohol to clean the laser scanner window. ■ Do not touch the scanner window with cold water. 1 Turn the MFC power switch off with your finger. ■ The drum unit contains toner, so handle it carefully. When you have used the MFC, some internal parts of the MFC, never touch the shaded parts shown...
... not use isopropyl alcohol to clean the laser scanner window. ■ Do not touch the scanner window with cold water. 1 Turn the MFC power switch off with your finger. ■ The drum unit contains toner, so handle it carefully. When you have used the MFC, some internal parts of the MFC, never touch the shaded parts shown...
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...tab from right to left several times. 2 Return the blue tab and snap it with a clean soft dry cloth. Laser Scanner Window Cleaning the drum unit We recommend placing the drum unit and toner cartridge assembly on a cloth or large disposable paper to avoid spilling and scattering toner. 1 Clean the primary... corona wire inside the drum unit by wiping it into the MFC. (See Replacing the drum unit on page 12-30.) 4 Close the front cover. 5 Plug in the power cord first, then the telephone cord....
...tab from right to left several times. 2 Return the blue tab and snap it with a clean soft dry cloth. Laser Scanner Window Cleaning the drum unit We recommend placing the drum unit and toner cartridge assembly on a cloth or large disposable paper to avoid spilling and scattering toner. 1 Clean the primary... corona wire inside the drum unit by wiping it into the MFC. (See Replacing the drum unit on page 12-30.) 4 Close the front cover. 5 Plug in the power cord first, then the telephone cord....