Users Manual - English
Page 9
...extra memory ...91 6 Routine Maintenance 93 Replacing the consumable items...93 Consumables...93 Toner cartridge ...94 Drum unit ...101 Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 Cleaning the corona wires ...113 Cleaning the corona wire...... MP tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other problems ...137 For Macintosh with USB ...137 BR-Script 3 ...138 viii
...extra memory ...91 6 Routine Maintenance 93 Replacing the consumable items...93 Consumables...93 Toner cartridge ...94 Drum unit ...101 Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 Cleaning the corona wires ...113 Cleaning the corona wire...... MP tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other problems ...137 For Macintosh with USB ...137 BR-Script 3 ...138 viii
Users Manual - English
Page 11
About this Printer1 1 1 1 Quick Setup Guide Printer CD-ROM AC Power Cord Drum Unit and Toner Cartridge Assembly Interface cable 1 The interface cable is done during the printer driver installation process. Connecting the interface cable is not a standard accessory. DO NOT connect the interface cable at this time.... USB cable Please make sure that you connect it to the USB port of the following parts. 1 About this Printer Carton components When you unpack the printer, make sure you use a USB 2.0 interface cable that you have all of your computer and not to a USB port on...
About this Printer1 1 1 1 Quick Setup Guide Printer CD-ROM AC Power Cord Drum Unit and Toner Cartridge Assembly Interface cable 1 The interface cable is done during the printer driver installation process. Connecting the interface cable is not a standard accessory. DO NOT connect the interface cable at this time.... USB cable Please make sure that you connect it to the USB port of the following parts. 1 About this Printer Carton components When you unpack the printer, make sure you use a USB 2.0 interface cable that you have all of your computer and not to a USB port on...
Users Manual - English
Page 83
...for installation. This utility can view the status of laser printer. For more information see Chapter 14 of the Network User's Guide on the CD-ROM we have to be used to ease or even automate the installation of Brother network management tools to another computer on the network... settings using the HTTP (Hyper Text Transfer Protocol). Using this type of Brother products on pages. This printer supports level 3. This utility allows a client computer to check items such as page counts, toner and drum status and the firmware version. The remote PC does not have supplied. ...
...for installation. This utility can view the status of laser printer. For more information see Chapter 14 of the Network User's Guide on the CD-ROM we have to be used to ease or even automate the installation of Brother network management tools to another computer on the network... settings using the HTTP (Hyper Text Transfer Protocol). Using this type of Brother products on pages. This printer supports level 3. This utility allows a client computer to check items such as page counts, toner and drum status and the firmware version. The remote PC does not have supplied. ...
Users Manual - English
Page 86
... 4 Control Panel 4 LEDs (Light Emitting Diodes) 4 This section refers to five LEDs Back Cover, Toner, Drum, Paper, Status and two buttons Job Cancel and Go on the control panel. 1) Back Cover LED The Back...in the back of the printer. 2) Toner LED The Toner LED indicates when the Toner is low or at the end of its life. 3) Drum LED The Drum LED indicates when the Drum is nearing the end of... its life. 4) Paper LED The Paper LED indicates when the printer is in one of the following states:...
... 4 Control Panel 4 LEDs (Light Emitting Diodes) 4 This section refers to five LEDs Back Cover, Toner, Drum, Paper, Status and two buttons Job Cancel and Go on the control panel. 1) Back Cover LED The Back...in the back of the printer. 2) Toner LED The Toner LED indicates when the Toner is low or at the end of its life. 3) Drum LED The Drum LED indicates when the Drum is nearing the end of... its life. 4) Paper LED The Paper LED indicates when the printer is in one of the following states:...
Users Manual - English
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... data in memory or printing the data. LED Control Panel Printer status Receiving data The printer is either receiving data from the computer, processing data in the printer memory. Data remaining in memory There is indicated. Cartridge error The drum unit assembly is near the end of its life. See ...The Status LED will turn on for 2 seconds and off for 1 second. See Replacing the toner cartridge on page 94. 78 Take the drum unit out of the printer has cooled down. 4 The Status LED will turn on for 3 seconds. Cooling down . If the yellow Status LED is cooling down The...
... data in memory or printing the data. LED Control Panel Printer status Receiving data The printer is either receiving data from the computer, processing data in the printer memory. Data remaining in memory There is indicated. Cartridge error The drum unit assembly is near the end of its life. See ...The Status LED will turn on for 2 seconds and off for 1 second. See Replacing the toner cartridge on page 94. 78 Take the drum unit out of the printer has cooled down. 4 The Status LED will turn on for 3 seconds. Cooling down . If the yellow Status LED is cooling down The...
Users Manual - English
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... paper in the tray. We recommend that you get a new drum unit to replace the current one . The Drum LED will end soon The drum unit is near the end of its life. See Replacing the drum unit on page 102. See Replacing the drum unit on page 102. See Printing on plain paper, bond... 11, Printing on thick paper, labels and envelopes on page 20 or Cleaning the paper pick-up roller on page 111. 79 LED Control Panel Printer status Drum life will turn on for 2 seconds and off for 3 seconds. 4 Replace...
... paper in the tray. We recommend that you get a new drum unit to replace the current one . The Drum LED will end soon The drum unit is near the end of its life. See Replacing the drum unit on page 102. See Replacing the drum unit on page 102. See Printing on plain paper, bond... 11, Printing on thick paper, labels and envelopes on page 20 or Cleaning the paper pick-up roller on page 111. 79 LED Control Panel Printer status Drum life will turn on for 2 seconds and off for 3 seconds. 4 Replace...
Users Manual - English
Page 91
... trays. Download full The download buffer of a document. See Solving print problems on page 91. Drum error The corona wire needs to the printer. Delete fonts or add more memory to be cleaned. LED Control Panel Printer status Front cover is open Close the front cover of optional trays is two. See Cleaning...
... trays. Download full The download buffer of a document. See Solving print problems on page 91. Drum error The corona wire needs to the printer. Delete fonts or add more memory to be cleaned. LED Control Panel Printer status Front cover is open Close the front cover of optional trays is two. See Cleaning...
Users Manual - English
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... 15 minutes with the power on again. If the error occurs again, call your dealer or Brother Customer Service. 82 If the error is needed by the user, the printer will show that a service call is not cleared after turning the power switch off and then back on, press ... below to print again. LED error indication 4 LEDs Back Cover Toner Fuser unit failure 1 Main PCB failure Laser unit failure Main motor failure High voltage failure DIMM error FAN Failure Drum Paper Status 1 If this error occurs, turn off the printer power switch, wait a few seconds, and then turn it on .
... 15 minutes with the power on again. If the error occurs again, call your dealer or Brother Customer Service. 82 If the error is needed by the user, the printer will show that a service call is not cleared after turning the power switch off and then back on, press ... below to print again. LED error indication 4 LEDs Back Cover Toner Fuser unit failure 1 Main PCB failure Laser unit failure Main motor failure High voltage failure DIMM error FAN Failure Drum Paper Status 1 If this error occurs, turn off the printer power switch, wait a few seconds, and then turn it on .
Users Manual - English
Page 95
.... Using the Go button 4 a Turn off . Using the printer driver 4 If you turn on the power switch. The printer will print a test page. Keep Go pressed down Go as you are off the printer. Release Go. b Make sure that the Back Cover, Toner, Drum and Paper LEDs are using the Windows®...; printer driver, click the Print Test Page button in . c Hold down until the Back Cover, Toner, 4 Drum and Paper LEDs light up. Make sure...
.... Using the Go button 4 a Turn off . Using the printer driver 4 If you turn on the power switch. The printer will print a test page. Keep Go pressed down Go as you are off the printer. Release Go. b Make sure that the Back Cover, Toner, Drum and Paper LEDs are using the Windows®...; printer driver, click the Print Test Page button in . c Hold down until the Back Cover, Toner, 4 Drum and Paper LEDs light up. Make sure...
Users Manual - English
Page 97
... button 4 a Turn off . The printer will print a list of the internal fonts. b Make sure that the Back Cover, Toner, Drum and Paper LEDs are using the control panel button or printer driver. Keep Go pressed down Go as you can print a list of the internal fonts using the Brother's Windows® printer driver, you turn on the...
... button 4 a Turn off . The printer will print a list of the internal fonts. b Make sure that the Back Cover, Toner, Drum and Paper LEDs are using the control panel button or printer driver. Keep Go pressed down Go as you can print a list of the internal fonts using the Brother's Windows® printer driver, you turn on the...
Users Manual - English
Page 103
...prevent injury, when you replace certain parts or clean the inside of the printer, remember the following: If your clothes are smeared with toner, wipe ... in the illustration. Routine Maintenance6 6 Routine Maintenance 6 You will need to replace certain parts and clean the printer regularly. Replacing the consumable items 6 You will be extremely hot. CAUTION When you open the front cover or... life of the consumable is over. If you do this, you have just used the printer, some internal parts of the printer, DO NOT touch the shaded parts shown in cold water to avoid stains. 6 Be ...
...prevent injury, when you replace certain parts or clean the inside of the printer, remember the following: If your clothes are smeared with toner, wipe ... in the illustration. Routine Maintenance6 6 Routine Maintenance 6 You will need to replace certain parts and clean the printer regularly. Replacing the consumable items 6 You will be extremely hot. CAUTION When you open the front cover or... life of the consumable is over. If you do this, you have just used the printer, some internal parts of the printer, DO NOT touch the shaded parts shown in cold water to avoid stains. 6 Be ...
Users Manual - English
Page 106
c Push down the blue lock lever and take the toner cartridge out of disposable paper or cloth in case you accidentally spill or scatter toner. 6 To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration. Routine Maintenance IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of the drum unit. 96 b Take out the drum unit and toner cartridge assembly.
c Push down the blue lock lever and take the toner cartridge out of disposable paper or cloth in case you accidentally spill or scatter toner. 6 To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration. Routine Maintenance IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of the drum unit. 96 b Take out the drum unit and toner cartridge assembly.
Users Manual - English
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... left unpacked for a long time the toner life will be damaged. IMPORTANT Wait to unpack the toner cartridge until immediately before you put in the printer. CAUTION Put the toner cartridge in the illustrations. 98 To prevent any degradation to distribute the toner evenly inside the cartridge. Gently shake it in... direct sunlight or room light, the unit may be shortened. 6 If an unpacked drum unit is put it from side to side several times to the print quality, DO NOT touch the shaded parts shown in the...
... left unpacked for a long time the toner life will be damaged. IMPORTANT Wait to unpack the toner cartridge until immediately before you put in the printer. CAUTION Put the toner cartridge in the illustrations. 98 To prevent any degradation to distribute the toner evenly inside the cartridge. Gently shake it in... direct sunlight or room light, the unit may be shortened. 6 If an unpacked drum unit is put it from side to side several times to the print quality, DO NOT touch the shaded parts shown in the...
Users Manual - English
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... by the warranty. To protect your printer. IMPORTANT 6 For UK and other specifications are designed to work with your investment and obtain premium performance from the Brother machine, we strongly recommend the use of genuine Brother supplies. We also strongly recommend that you...part of this machine, any problem that is caused to the drum unit or other than genuine Brother branded cartridges with genuine Brother branded toner cartridges. Routine Maintenance IMPORTANT For USA and Canada Brother strongly recommends that you do not refill the toner cartridge provided ...
... by the warranty. To protect your printer. IMPORTANT 6 For UK and other specifications are designed to work with your investment and obtain premium performance from the Brother machine, we strongly recommend the use of genuine Brother supplies. We also strongly recommend that you...part of this machine, any problem that is caused to the drum unit or other than genuine Brother branded cartridges with genuine Brother branded toner cartridges. Routine Maintenance IMPORTANT For USA and Canada Brother strongly recommends that you do not refill the toner cartridge provided ...
Users Manual - English
Page 110
Routine Maintenance f Put the new toner cartridge firmly into the drum unit until the Status LED lights up. 100 Note DO NOT turn off the printer power switch or open the front cover until you put it in properly, the lock lever will lift automatically. Note Make sure that you hear ...it may have a vertical stripe. If you put in the printer. h Put the drum unit and toner cartridge assembly back in the toner cartridge properly or it lock into place. Close the front cover. If you do not...
Routine Maintenance f Put the new toner cartridge firmly into the drum unit until the Status LED lights up. 100 Note DO NOT turn off the printer power switch or open the front cover until you put it in properly, the lock lever will lift automatically. Note Make sure that you hear ...it may have a vertical stripe. If you put in the printer. h Put the drum unit and toner cartridge assembly back in the toner cartridge properly or it lock into place. Close the front cover. If you do not...
Users Manual - English
Page 111
... caused by your drum will be printed by the use only genuine Brother toner. Note • There are many factors that determine the actual drum life, we cannot guarantee a minimum number of pages that your drum. • For best performance, use of the printer itself. The actual... number of its life. Replace Drum message 6 If Drum LED lights,...
... caused by your drum will be printed by the use only genuine Brother toner. Note • There are many factors that determine the actual drum life, we cannot guarantee a minimum number of pages that your drum. • For best performance, use of the printer itself. The actual... number of its life. Replace Drum message 6 If Drum LED lights,...
Users Manual - English
Page 112
When you replace the drum unit with a new one, you replace the drum unit, clean the inside of the printer.See Cleaning on page 106. Routine Maintenance Replacing the drum unit 6 IMPORTANT While removing the drum unit, handle it carefully because it may contain toner. Every time you need to reset the drum counter by completing the following steps: a Press the front cover release button and then open the front cover. 6 b Take out the drum unit and toner cartridge assembly. 102
When you replace the drum unit with a new one, you replace the drum unit, clean the inside of the printer.See Cleaning on page 106. Routine Maintenance Replacing the drum unit 6 IMPORTANT While removing the drum unit, handle it carefully because it may contain toner. Every time you need to reset the drum counter by completing the following steps: a Press the front cover release button and then open the front cover. 6 b Take out the drum unit and toner cartridge assembly. 102
Users Manual - English
Page 113
To prevent damage to clean the printer. WARNING DO NOT put the drum unit and toner cartridge assembly on page 106 for how to the printer caused by static electricity, DO NOT touch the electrodes shown in injuries. It could explode, resulting in the illustration. 6 c Push down the blue lock ...lever and take the toner cartridge out of the drum unit. Doing this may cause a fire or ...
To prevent damage to clean the printer. WARNING DO NOT put the drum unit and toner cartridge assembly on page 106 for how to the printer caused by static electricity, DO NOT touch the electrodes shown in injuries. It could explode, resulting in the illustration. 6 c Push down the blue lock ...lever and take the toner cartridge out of the drum unit. Doing this may cause a fire or ...
Users Manual - English
Page 114
... to direct sunlight or room light may separate from the drum unit. 104 e Put the toner cartridge firmly into the new drum unit until immediately before you hear it may damage the drum unit. Note Make sure that you put in the printer. To avoid print quality problems, DO NOT touch the ...shaded parts shown in properly, the blue lock lever will lift automatically. Exposure to unpack a drum unit until you put it off with ...
... to direct sunlight or room light may separate from the drum unit. 104 e Put the toner cartridge firmly into the new drum unit until immediately before you hear it may damage the drum unit. Note Make sure that you put in the printer. To avoid print quality problems, DO NOT touch the ...shaded parts shown in properly, the blue lock lever will lift automatically. Exposure to unpack a drum unit until you put it off with ...
Users Manual - English
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i Make sure that the Drum LED is now off. 105 Routine Maintenance g Press and hold down the Go for about 4 seconds until all four LEDs are lit, release Go. 6 IMPORTANT Do not reset the drum counter when you only replace the toner cartridge. Once all the LEDs light up. h Close the front cover. f Put the drum unit and toner cartridge assembly back in the printer.
i Make sure that the Drum LED is now off. 105 Routine Maintenance g Press and hold down the Go for about 4 seconds until all four LEDs are lit, release Go. 6 IMPORTANT Do not reset the drum counter when you only replace the toner cartridge. Once all the LEDs light up. h Close the front cover. f Put the drum unit and toner cartridge assembly back in the printer.