Network Users Manual - English
Page 6
...Control panel LAN menu table and default factory settings 109 Wired menu options...111 WLAN menu options (HL-4070CDW only 113 Printing the Printer Settings Page...116 How to print the Printer Settings Page 116 Restoring the network settings to factory default 117 Disabling the APIPA protocol...118 11... self-signed certificate 134 Creating CSR and installing a certificate 146 Import and export the certificate and private key 148 13 Troubleshooting 150 Overview...150 General problems ...151 Network print software installation problems 153 Printing problems...155 Protocol-specific...
...Control panel LAN menu table and default factory settings 109 Wired menu options...111 WLAN menu options (HL-4070CDW only 113 Printing the Printer Settings Page...116 How to print the Printer Settings Page 116 Restoring the network settings to factory default 117 Disabling the APIPA protocol...118 11... self-signed certificate 134 Creating CSR and installing a certificate 146 Import and export the certificate and private key 148 13 Troubleshooting 150 Overview...150 General problems ...151 Network print software installation problems 153 Printing problems...155 Protocol-specific...
Network Users Manual - English
Page 38
...HL-4070CDW) w The following will be logged on with Administrator rights.) Close any applications running before configuration. Go to x. See Wireless network troubleshooting on your computer. (You must be displayed. Select your CD-ROM drive. To apply the wireless settings, select Yes and press OK. To install the printer... and configuration is completed. You have selected. 3 Connecting WLAN y If your region. 31 Note Choose the Install Printer Driver icon for your connection to connect the wireless device you have completed the wireless setup. To cancel, select No...
...HL-4070CDW) w The following will be logged on with Administrator rights.) Close any applications running before configuration. Go to x. See Wireless network troubleshooting on your computer. (You must be displayed. Select your CD-ROM drive. To apply the wireless settings, select Yes and press OK. To install the printer... and configuration is completed. You have selected. 3 Connecting WLAN y If your region. 31 Note Choose the Install Printer Driver icon for your connection to connect the wireless device you have completed the wireless setup. To cancel, select No...
Network Users Manual - English
Page 157
If, after reading this chapter, you may encounter when using the Brother network printer. 13 Troubleshooting 13 Overview 13 This chapter explains how to resolve typical network problems you are unable to resolve your problem, please visit the Brother Solutions Center at: http://solutions.brother.com This chapter is divided into the following sections: General problems Network print software installation problems Printing problems Protocol-specific troubleshooting 13 150
If, after reading this chapter, you may encounter when using the Brother network printer. 13 Troubleshooting 13 Overview 13 This chapter explains how to resolve typical network problems you are unable to resolve your problem, please visit the Brother Solutions Center at: http://solutions.brother.com This chapter is divided into the following sections: General problems Network print software installation problems Printing problems Protocol-specific troubleshooting 13 150
Network Users Manual - English
Page 158
...and click Properties. Under Internet Connection Firewall, verify that Off (not recommended) is disabled, try reinstalling the Brother software package. d Click OK. These are the keys with the printer. 151 If the box is unchecked. Windows® XP SP2 users: 13 a Click the Start button, ...case, you will not start automatically 13 If your computer does not support Autorun, the menu will need to the printer/print server. Troubleshooting General problems 13 CD-ROM is inserted, but does not start automatically after inserting the CD-ROM. My computer cannot find...
...and click Properties. Under Internet Connection Firewall, verify that Off (not recommended) is disabled, try reinstalling the Brother software package. d Click OK. These are the keys with the printer. 151 If the box is unchecked. Windows® XP SP2 users: 13 a Click the Start button, ...case, you will not start automatically 13 If your computer does not support Autorun, the menu will need to the printer/print server. Troubleshooting General problems 13 CD-ROM is inserted, but does not start automatically after inserting the CD-ROM. My computer cannot find...
Network Users Manual - English
Page 159
Note After the Brother software package is installed, enable again your computer whenever you install the network drivers. For instructions on your computer was rejecting the necessary network connection. Troubleshooting f If the installation completed successfully, the Firewall on how to reenable your Firewall software, refer to disable the ...case, you will need to your User's Guide or contact the Firewall software manufacturer. For Macintosh® Re-select your printer in the DeviceSelector application located in the Macintosh HD/Library/Printers/Brother/Utilities. 13 152
Note After the Brother software package is installed, enable again your computer whenever you install the network drivers. For instructions on your computer was rejecting the necessary network connection. Troubleshooting f If the installation completed successfully, the Firewall on how to reenable your Firewall software, refer to disable the ...case, you will need to your User's Guide or contact the Firewall software manufacturer. For Macintosh® Re-select your printer in the DeviceSelector application located in the Macintosh HD/Library/Printers/Brother/Utilities. 13 152
Network Users Manual - English
Page 160
... 3 Double click the Terminal icon. 4 Try pinging the print server from the installation of the Brother printer driver. 13 Make sure you have completed the IP address setting of the Brother print server according to print. The problem may be off if the print server is the print ... connected to a Ethernet network. The lower LED is orange: The Speed LED will be the result of the printer. Troubleshooting Network print software installation problems 13 The Brother print server is any LED activity. Check the following: 13 a Make sure that the IP address is on page 116....
... 3 Double click the Terminal icon. 4 Try pinging the print server from the installation of the Brother printer driver. 13 Make sure you have completed the IP address setting of the Brother print server according to print. The problem may be off if the print server is the print ... connected to a Ethernet network. The lower LED is orange: The Speed LED will be the result of the printer. Troubleshooting Network print software installation problems 13 The Brother print server is any LED activity. Check the following: 13 a Make sure that the IP address is on page 116....
Network Users Manual - English
Page 161
... re-install the drivers. f (For Windows®) If the installation failed, the Firewall on your computer may be blocking the necessary network connection to the printer. Troubleshooting Where ipaddress is the print server IP address (note that in some instances it does not work, then reset the print server back to the...
... re-install the drivers. f (For Windows®) If the installation failed, the Firewall on your computer may be blocking the necessary network connection to the printer. Troubleshooting Where ipaddress is the print server IP address (note that in some instances it does not work, then reset the print server back to the...
Network Users Manual - English
Page 162
... server to load its IP address after setting the IP address). 2 If a successful response is the print server IP address (note that the printer is powered on, is on page 117. Check following: a Make sure that in some instances it does not work, then reset the print... server back to the default factory settings and try to Windows® 2000/XP, Windows Vista™ and Windows Server® 2003 IPP troubleshooting. Otherwise, proceed to d. For Macintosh® 1 From the Go menu, select Applications. 2 Open the Utilities folder. 3 Double click the Terminal icon....
... server to load its IP address after setting the IP address). 2 If a successful response is the print server IP address (note that the printer is powered on, is on page 117. Check following: a Make sure that in some instances it does not work, then reset the print... server back to the default factory settings and try to Windows® 2000/XP, Windows Vista™ and Windows Server® 2003 IPP troubleshooting. Otherwise, proceed to d. For Macintosh® 1 From the Go menu, select Applications. 2 Open the Utilities folder. 3 Double click the Terminal icon....
Network Users Manual - English
Page 163
... your browser. b Make sure that JavaScript and Cookie are using Port 631 for Macintosh®. Troubleshooting Protocol-specific troubleshooting 13 Windows® 2000/XP, Windows Vista™ and Windows Server® 2003 IPP troubleshooting 13 I want to a printer using Port 80 (the standard HTTP port) enter the following URL: http://ip_address This will then.../ipp The Get More Info option in Windows® 2000 will stop your computer from trying to connect to your Firewall to communicate with the Brother print server. This will not function.
... your browser. b Make sure that JavaScript and Cookie are using Port 631 for Macintosh®. Troubleshooting Protocol-specific troubleshooting 13 Windows® 2000/XP, Windows Vista™ and Windows Server® 2003 IPP troubleshooting 13 I want to a printer using Port 80 (the standard HTTP port) enter the following URL: http://ip_address This will then.../ipp The Get More Info option in Windows® 2000 will stop your computer from trying to connect to your Firewall to communicate with the Brother print server. This will not function.
Network Users Manual - English
Page 164
Troubleshooting Wireless network troubleshooting 13 Wireless setup problems 13 The Brother print server is connected to the wireless network using a network cable. Why do I have to change your printer's network setting to the Brother printer and try again. You will be changed to factory default on page 82 13 13 157 ... Ad-hoc mode on page 54 For Macintosh®: Configuration in Ad-hoc mode on page 117. Your printer's network setting will also need to change my printer's network setting to "Wired LAN" during the course of the setup. For the information how to reset...
Troubleshooting Wireless network troubleshooting 13 Wireless setup problems 13 The Brother print server is connected to the wireless network using a network cable. Why do I have to change your printer's network setting to the Brother printer and try again. You will be changed to factory default on page 82 13 13 157 ... Ad-hoc mode on page 54 For Macintosh®: Configuration in Ad-hoc mode on page 117. Your printer's network setting will also need to change my printer's network setting to "Wired LAN" during the course of the setup. For the information how to reset...
Network Users Manual - English
Page 165
The following conditions may cause connection problems: A concrete or metal framed wall is installed between the Brother printer and the access point. Electric appliances such as televisions, computer appliances, microwave ovens, intercoms, mobile/... wire is located close to your network. A fluorescent light is affected by the environment where the Brother printer and other wireless devices are located. Troubleshooting Wireless connection problem 13 The wireless network connection is sometimes disabled. 13 The wireless network connection status is being switching...
The following conditions may cause connection problems: A concrete or metal framed wall is installed between the Brother printer and the access point. Electric appliances such as televisions, computer appliances, microwave ovens, intercoms, mobile/... wire is located close to your network. A fluorescent light is affected by the environment where the Brother printer and other wireless devices are located. Troubleshooting Wireless connection problem 13 The wireless network connection is sometimes disabled. 13 The wireless network connection status is being switching...
Network Users Manual - English
Page 177
... 8 Specifications 164 SSID 20 SSL/TLS 125, 132 Subnet Mask 11 T TCP/IP 7 TCP/IP Printing 94 Telnet 8, 100, 162 TEXT_P1 159 TKIP 21 Trademarks i Troubleshooting 150 W Web Based Management (web browser) .. 15, 36, 100, 126 127 Web BRAdmin 2, 163, 166 Web Server 8, 125 WEP 21 Wireless network 17, 157 Workgroup...
... 8 Specifications 164 SSID 20 SSL/TLS 125, 132 Subnet Mask 11 T TCP/IP 7 TCP/IP Printing 94 Telnet 8, 100, 162 TEXT_P1 159 TKIP 21 Trademarks i Troubleshooting 150 W Web Based Management (web browser) .. 15, 36, 100, 126 127 Web BRAdmin 2, 163, 166 Web Server 8, 125 WEP 21 Wireless network 17, 157 Workgroup...
Users Manual - English
Page 7
... 123 Cleaning the corona wires ...127 Cleaning the drum unit...132 Shipping the printer...134 Repacking Instructions ...134 7 Troubleshooting 142 Identifying your problem ...142 LCD messages ...143 vi Software for networks ...66 About emulation modes...67 Automatic emulation selection (HL-4050CDN / HL-4070CDW only 67 Automatic interface selection...67 4 Control Panel 68 Control panel ...68...
... 123 Cleaning the corona wires ...127 Cleaning the drum unit...132 Shipping the printer...134 Repacking Instructions ...134 7 Troubleshooting 142 Identifying your problem ...142 LCD messages ...143 vi Software for networks ...66 About emulation modes...67 Automatic emulation selection (HL-4050CDN / HL-4070CDW only 67 Automatic interface selection...67 4 Control Panel 68 Control panel ...68...
Users Manual - English
Page 78
...of the display. Note • The options you to the Ready state. 69 The LCD shows Cancel printing. After canceling the job, the printer returns to the Ready state. Scroll forward through menus and the available options. Pressing Go again restarts the print job. Pressing Go allows you ...Print). Enter numbers and decrease the number. Go back one level in the printer memory pressing Go will print that remaining data. Stop and cancel the printing job in Pause mode and you can easily see Troubleshooting on page 142 to print the data left, press Cancel. Back OK Direct ...
...of the display. Note • The options you to the Ready state. 69 The LCD shows Cancel printing. After canceling the job, the printer returns to the Ready state. Scroll forward through menus and the available options. Pressing Go again restarts the print job. Pressing Go allows you ...Print). Enter numbers and decrease the number. Go back one level in the printer memory pressing Go will print that remaining data. Stop and cancel the printing job in Pause mode and you can easily see Troubleshooting on page 142 to print the data left, press Cancel. Back OK Direct ...
Users Manual - English
Page 151
... and back covers are installed properly. Paper is installed. Printer does not print: If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. The correct driver for the printer has been chosen and is inserted properly in the paper tray... following: The AC power cord is connected properly and the printer is securely connected to the correct printer port. The interface cable is turned on page 169.) 7 7 7 7 7 142 Visit us at http://solutions.brother.com. 7 Troubleshooting 7 You can correct most problems by yourself. All of ...
... and back covers are installed properly. Paper is installed. Printer does not print: If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. The correct driver for the printer has been chosen and is inserted properly in the paper tray... following: The AC power cord is connected properly and the printer is securely connected to the correct printer port. The interface cable is turned on page 169.) 7 7 7 7 7 142 Visit us at http://solutions.brother.com. 7 Troubleshooting 7 You can correct most problems by yourself. All of ...
Users Manual - English
Page 152
...pull out the jammed paper from or Brother Customer Service. If the printer is indicated on page 94.) Size Error Check the printer driver setting and put it again....in the tray. (See About paper on page 6.) 143 Troubleshooting LCD messages 7 If any problems occur, the printer automatically stops printing, diagnoses the problem, and displays the resulting ...HL-4070CDW only): Tray2 Error messages Error message A ction Access Error The USB device was removed while data was processing. Reinsert the USB 7 device and try to print with the power on the LCD. Leave the printer...
...pull out the jammed paper from or Brother Customer Service. If the printer is indicated on page 94.) Size Error Check the printer driver setting and put it again....in the tray. (See About paper on page 6.) 143 Troubleshooting LCD messages 7 If any problems occur, the printer automatically stops printing, diagnoses the problem, and displays the resulting ...HL-4070CDW only): Tray2 Error messages Error message A ction Access Error The USB device was removed while data was processing. Reinsert the USB 7 device and try to print with the power on the LCD. Leave the printer...
Users Manual - English
Page 153
... o o n o Change Belt Unit Change PF KitXX Drum End Soon Fuser Unit End Laser Unit End Meaning A ction The four o marks (also n, n=blinking o) indicate the Black (K), Yellow (Y), Magenta (M), ...seconds, then turn it on page 116.) Error messages in Color Correction Call service message Action Calibrate Turn off the printer. See Troubleshooting chapter in a new belt unit. (See Replacing the belt ...seconds, then turn it on page 111.) If the problem continues, call your dealer or Brother Customer Service. It is time to replace the paper feeding kit XX. Buy a new toner...
... o o n o Change Belt Unit Change PF KitXX Drum End Soon Fuser Unit End Laser Unit End Meaning A ction The four o marks (also n, n=blinking o) indicate the Black (K), Yellow (Y), Magenta (M), ...seconds, then turn it on page 116.) Error messages in Color Correction Call service message Action Calibrate Turn off the printer. See Troubleshooting chapter in a new belt unit. (See Replacing the belt ...seconds, then turn it on page 111.) If the problem continues, call your dealer or Brother Customer Service. It is time to replace the paper feeding kit XX. Buy a new toner...
Users Manual - English
Page 154
A ction Be ready to replace the waste toner box. (See Replacing the waste toner box on again. If this does not clear the problem, call your dealer or a Brother Customer Service. 7 145 Wait a few seconds, then turn it on page 116.) Call service messages Call service message Print Unable ## A ction Turn off the printer. Troubleshooting Maintenance messages (continued) Error message Waste Toner Soon Meaning The waste toner box is almost full.
A ction Be ready to replace the waste toner box. (See Replacing the waste toner box on again. If this does not clear the problem, call your dealer or a Brother Customer Service. 7 145 Wait a few seconds, then turn it on page 116.) Call service messages Call service message Print Unable ## A ction Turn off the printer. Troubleshooting Maintenance messages (continued) Error message Waste Toner Soon Meaning The waste toner box is almost full.
Users Manual - English
Page 155
...Clear the jammed paper. (See Paper jams and how to a thin setting. Make sure that meets Brother recommended paper specifications. (See About paper on page 147.) The printer does not print. The printer can feed envelopes from the MP tray. Make sure that you are using . Sometimes it is not ...paper in the paper tray, make sure that you have chosen the MP Tray in 7 the page setup or document setup menu of the printer driver. Troubleshooting Paper handling 7 First, make sure it is straight. If there is usually done in the Paper Source of your software. (See your ...
...Clear the jammed paper. (See Paper jams and how to a thin setting. Make sure that meets Brother recommended paper specifications. (See About paper on page 147.) The printer does not print. The printer can feed envelopes from the MP tray. Make sure that you are using . Sometimes it is not ...paper in the paper tray, make sure that you have chosen the MP Tray in 7 the page setup or document setup menu of the printer driver. Troubleshooting Paper handling 7 First, make sure it is straight. If there is usually done in the Paper Source of your software. (See your ...
Users Manual - English
Page 156
...appear to tell you where to start printing. Check the printer thoroughly. This helps prevent multiple sheets of the following LCD messages will stop. One of paper from the paper tray and straighten the stack when you add new paper. Troubleshooting Paper jams and how to clear them 7 If paper jams... inside the printer. (See page 156.) If the error message still appears on the LCD after you remove the jammed paper,...
...appear to tell you where to start printing. Check the printer thoroughly. This helps prevent multiple sheets of the following LCD messages will stop. One of paper from the paper tray and straighten the stack when you add new paper. Troubleshooting Paper jams and how to clear them 7 If paper jams... inside the printer. (See page 156.) If the error message still appears on the LCD after you remove the jammed paper,...