Users Manual - English
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...HL-5130 4-4 Print server (NC-2100p) ...4-5 5 Routine maintenance ...5-1 Toner cartridge ...5-2 Toner Low message ...5-2 Toner Empty message ...5-3 Replacing the toner cartridge 5-3 Drum unit ...5-8 Change Drum message ...5-8 Replacing the drum unit ...5-9 Cleaning ...5-12 Replacing periodic maintenance parts 5-13 6 Troubleshooting... Printer specifications ...A-1 Important information for choosing your paper A-6 8 Appendix (For Europe and Other Countries B-1 Brother Numbers ...B-1 Important information: Regulations B-2 Radio interference (220 to 240 volt model only B-2 International ENERGY...
...HL-5130 4-4 Print server (NC-2100p) ...4-5 5 Routine maintenance ...5-1 Toner cartridge ...5-2 Toner Low message ...5-2 Toner Empty message ...5-3 Replacing the toner cartridge 5-3 Drum unit ...5-8 Change Drum message ...5-8 Replacing the drum unit ...5-9 Cleaning ...5-12 Replacing periodic maintenance parts 5-13 6 Troubleshooting... Printer specifications ...A-1 Important information for choosing your paper A-6 8 Appendix (For Europe and Other Countries B-1 Brother Numbers ...B-1 Important information: Regulations B-2 Radio interference (220 to 240 volt model only B-2 International ENERGY...
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... to clear them on page 6-11. Other problems See Other problems on page 6-6. 6 Troubleshooting Identifying your problem First, check the following: ■ The power plug is connected properly and the printer is turned on. ■ All of the protective parts have been removed. ■ ... on page 6-5 and Paper jams and how to the printer and the computer. ■ The correct driver for the printer is installed and selected. ■ The PC is incorrect See Solving print problems on page 6-17. 6 - 1 TROUBLESHOOTING Pages are printed, however there are installed properly. ■...
... to clear them on page 6-11. Other problems See Other problems on page 6-6. 6 Troubleshooting Identifying your problem First, check the following: ■ The power plug is connected properly and the printer is turned on. ■ All of the protective parts have been removed. ■ ... on page 6-5 and Paper jams and how to the printer and the computer. ■ The correct driver for the printer is installed and selected. ■ The PC is incorrect See Solving print problems on page 6-17. 6 - 1 TROUBLESHOOTING Pages are printed, however there are installed properly. ■...
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... printer. ■ Reduce the print resolution or reduce the complexity of paper or not properly installed. See Installing additional memory on page 6-6. ■ Press the Go button. TROUBLESHOOTING 6 - 2 Error messages in the following table for the error message that meets Brother's recommended paper specifications. See page 6-9. ■ Close the face-up Open (For HL-5150D / HL...
... printer. ■ Reduce the print resolution or reduce the complexity of paper or not properly installed. See Installing additional memory on page 6-6. ■ Press the Go button. TROUBLESHOOTING 6 - 2 Error messages in the following table for the error message that meets Brother's recommended paper specifications. See page 6-9. ■ Close the face-up Open (For HL-5150D / HL...
Users Manual - English
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... Printer TrueType™ Fonts ■ Reduce the complexity of your dealer or Brother Customer Service. Error message printouts The printer will vary depending on again. ■ Leave the printer ... 3 TROUBLESHOOTING If the error occurs again, call your document before you want to delete the data left in the printer. Error message Print Overrun Resolution Reduced to Enable Printing (The printer has ...printed the document at a reduced resolution) Toner Empty Toner Low Fuser Malfunction Laser ...
... Printer TrueType™ Fonts ■ Reduce the complexity of your dealer or Brother Customer Service. Error message printouts The printer will vary depending on again. ■ Leave the printer ... 3 TROUBLESHOOTING If the error occurs again, call your document before you want to delete the data left in the printer. Error message Print Overrun Resolution Reduced to Enable Printing (The printer has ...printed the document at a reduced resolution) Toner Empty Toner Low Fuser Malfunction Laser ...
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...additional memory on page 4-2. ■ Set page protection to prevent automatic reduction in the resolution. ■ Expand the printer memory by adding a commercially available DIMM. Press the Job Cancel button if you print to ON by using the supplied...Printer TrueType™ Fonts ■ Reduce the complexity of your document before you want to print the data left in the printer. ■ If this does not clear the error, reduce the complexity of your document or reduce the print resolution. ■ Expand the printer memory by adding a commercially available DIMM. TROUBLESHOOTING...
...additional memory on page 4-2. ■ Set page protection to prevent automatic reduction in the resolution. ■ Expand the printer memory by adding a commercially available DIMM. Press the Job Cancel button if you print to ON by using the supplied...Printer TrueType™ Fonts ■ Reduce the complexity of your document before you want to print the data left in the printer. ■ If this does not clear the error, reduce the complexity of your document or reduce the print resolution. ■ Expand the printer memory by adding a commercially available DIMM. TROUBLESHOOTING...
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...the paper tray, make sure that you are using paper that the appropriate printer driver is selected. 6 - 5 TROUBLESHOOTING See What kind of paper can feed envelopes from the manual feed slot. The printer will not feed envelopes. Paper handling First, make sure it is usually ... tray. ■ Make sure that meets Brother recommended paper specifications. The printer does not feed paper from the manual feed tray or multi-purpose tray. The printer does not print on page 1-5. on the specified paper. (For HL-5140, HL-5150D and HL-5170DN with optional lower tray unit) Recommendation ...
...the paper tray, make sure that you are using paper that the appropriate printer driver is selected. 6 - 5 TROUBLESHOOTING See What kind of paper can feed envelopes from the manual feed slot. The printer will not feed envelopes. Paper handling First, make sure it is usually ... tray. ■ Make sure that meets Brother recommended paper specifications. The printer does not feed paper from the manual feed tray or multi-purpose tray. The printer does not print on page 1-5. on the specified paper. (For HL-5140, HL-5150D and HL-5170DN with optional lower tray unit) Recommendation ...
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... the paper tray first, and then close the front cover and the printer will resume printing automatically. This helps prevent multiple sheets of paper from feeding through the printer at one time and reduces paper jams. TROUBLESHOOTING 6 - 6 Toner Drum Paper Status Figure 6-1 After you open the... front cover or face-up output tray of the printer, never touch the shaded parts shown in the following ...
... the paper tray first, and then close the front cover and the printer will resume printing automatically. This helps prevent multiple sheets of paper from feeding through the printer at one time and reduces paper jams. TROUBLESHOOTING 6 - 6 Toner Drum Paper Status Figure 6-1 After you open the... front cover or face-up output tray of the printer, never touch the shaded parts shown in the following ...
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Figure 6-4 3 Press the cover release button and then open the front cover. 6 - 7 TROUBLESHOOTING Figure 6-5 Figure 6-3 2 Pull the jammed paper up and out of the printer. 1 Pull the paper tray completely out of the printer.
Figure 6-4 3 Press the cover release button and then open the front cover. 6 - 7 TROUBLESHOOTING Figure 6-5 Figure 6-3 2 Pull the jammed paper up and out of the printer. 1 Pull the paper tray completely out of the printer.
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Instead, pull the edge of the printer. Jam Dial Figure 6-6 Caution To prevent damage to the printer caused by static electricity, do not use extra force. Pull the jammed paper up and out of the jammed paper from the paper tray. If you gently pull the paper out. 4 Pull out the drum unit assembly. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you cannot remove the drum unit assembly easily at this time, do not touch the electrodes shown in Figure 6-7. Figure 6-7 TROUBLESHOOTING 6 - 8
Instead, pull the edge of the printer. Jam Dial Figure 6-6 Caution To prevent damage to the printer caused by static electricity, do not use extra force. Pull the jammed paper up and out of the jammed paper from the paper tray. If you gently pull the paper out. 4 Pull out the drum unit assembly. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you cannot remove the drum unit assembly easily at this time, do not touch the electrodes shown in Figure 6-7. Figure 6-7 TROUBLESHOOTING 6 - 8
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... cleared, for HL-5130 and HL-5140 users go to pull the paper toward the back of the printer, the fuser may get dirty with toner powder and it may scatter on the next few copies of the test page until the scattering of the printer. Caution After you touch the internal parts of toner... printouts. Figure 6-9 6 Open the jam clear cover. Pull the jammed paper out of the fuser unit. Figure 6-8 If you have just used the printer, some internal parts of the printer are extremely hot! 5 Open the face-up output tray. If the paper jam still cannot be cleared, go to Step 10, and for...
... cleared, for HL-5130 and HL-5140 users go to pull the paper toward the back of the printer, the fuser may get dirty with toner powder and it may scatter on the next few copies of the test page until the scattering of the printer. Caution After you touch the internal parts of toner... printouts. Figure 6-9 6 Open the jam clear cover. Pull the jammed paper out of the fuser unit. Figure 6-8 If you have just used the printer, some internal parts of the printer are extremely hot! 5 Open the face-up output tray. If the paper jam still cannot be cleared, go to Step 10, and for...
Users Manual - English
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... out of the printer. If you hear it in the printer. 13 Close the front cover. Take out the jammed paper if there is any inside the drum unit. Figure 6-11 9 Pull the jammed paper out of the printer or the Duplex tray. Put the Duplex tray back into place. TROUBLESHOOTING 6 - 10 ...Figure 6-13 11 Put the drum unit assembly back in the printer. 12 Put the paper tray in properly, the lock lever will lift automatically.
... out of the printer. If you hear it in the printer. 13 Close the front cover. Take out the jammed paper if there is any inside the drum unit. Figure 6-11 9 Pull the jammed paper out of the printer or the Duplex tray. Put the Duplex tray back into place. TROUBLESHOOTING 6 - 10 ...Figure 6-13 11 Put the drum unit assembly back in the printer. 12 Put the paper tray in properly, the lock lever will lift automatically.
Users Manual - English
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... page 3-8). If the printout looks good, the problem is selected with USB Problem HL-5130 (or HL-5140, HL-5150D and HL-5170DN) does not appear in Chooser (Mac OS® 8.6 to LPT1: (or BRUSB) for the printer error message occurs on page 5-9. 6 - 11 TROUBLESHOOTING There was an error writing to 9.2) or Print Center (Mac OS®...
... page 3-8). If the printout looks good, the problem is selected with USB Problem HL-5130 (or HL-5140, HL-5150D and HL-5170DN) does not appear in Chooser (Mac OS® 8.6 to LPT1: (or BRUSB) for the printer error message occurs on page 5-9. 6 - 11 TROUBLESHOOTING There was an error writing to 9.2) or Print Center (Mac OS®...
Users Manual - English
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... ABCDEFGH abcdefghijk ABCD abcde 01234 Gray background Recommendation ■ Make sure that you use paper that meets our specifications. See Positioning the printer on page 5-9. See Replacing the toner cartridge in a new drum unit. Rough-surfaced paper or thick print media may cause the...Use a new drum unit. See Replacing the drum unit on page 5-9. ■ Make sure that you use paper that meets our specifications. All black TROUBLESHOOTING 6 - 12 See Replacing the drum unit on page 1-4. ■ Use a new toner cartridge. See Replacing the drum unit on page 5-9. ■...
... ABCDEFGH abcdefghijk ABCD abcde 01234 Gray background Recommendation ■ Make sure that you use paper that meets our specifications. See Positioning the printer on page 5-9. See Replacing the toner cartridge in a new drum unit. Rough-surfaced paper or thick print media may cause the...Use a new drum unit. See Replacing the drum unit on page 5-9. ■ Make sure that you use paper that meets our specifications. All black TROUBLESHOOTING 6 - 12 See Replacing the drum unit on page 1-4. ■ Use a new toner cartridge. See Replacing the drum unit on page 5-9. ■...
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... (3.7 in.) 2 Turn the drum unit gear by hand while looking at 94 mm (3.7 in.) intervals 3 When you have glue from label stock on page 5-9. 6 - 13 TROUBLESHOOTING
... (3.7 in.) 2 Turn the drum unit gear by hand while looking at 94 mm (3.7 in.) intervals 3 When you have glue from label stock on page 5-9. 6 - 13 TROUBLESHOOTING
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... use paper that meets our specifications. Make sure that you use paper that meets our specifications. Call Brother Customer Service. Put in a new drum unit. on page 5-9. ■ The toner cartridge may... page. Try printing multiple pages to clear this problem, especially if the printer has not been used for laser printers, the glue from the sheets may sometimes stick to the OPC drum surface... 01234 ■ Clean the inside the printer covering the scanner window. ■ The fixing unit may be smudged. Put in a new toner cartridge. TROUBLESHOOTING 6 - 14 Examples of poor print ...
... use paper that meets our specifications. Make sure that you use paper that meets our specifications. Call Brother Customer Service. Put in a new drum unit. on page 5-9. ■ The toner cartridge may... page. Try printing multiple pages to clear this problem, especially if the printer has not been used for laser printers, the glue from the sheets may sometimes stick to the OPC drum surface... 01234 ■ Clean the inside the printer covering the scanner window. ■ The fixing unit may be smudged. Put in a new toner cartridge. TROUBLESHOOTING 6 - 14 Examples of poor print ...
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...is loaded properly. See Printing on plain paper from the multi-purpose tray (MP tray) (For HL-5150D and HL-5170DN) on page 1-14. ■ The paper tray may have been in the paper tray... in the paper tray and that paper is loaded properly in the input tray. 6 - 15 TROUBLESHOOTING See Replacing the toner cartridge on page 1-5. ■ If you are not too tight or too ...HL-5170DN) on page 1-14. ■ Turn over the stack of paper in the tray or try fanning the paper stack and then rotating the paper 180° in a new toner cartridge. See What kind of paper can I use the printer...
...is loaded properly. See Printing on plain paper from the multi-purpose tray (MP tray) (For HL-5150D and HL-5170DN) on page 1-14. ■ The paper tray may have been in the paper tray... in the paper tray and that paper is loaded properly in the input tray. 6 - 15 TROUBLESHOOTING See Replacing the toner cartridge on page 1-5. ■ If you are not too tight or too ...HL-5170DN) on page 1-14. ■ Turn over the stack of paper in the tray or try fanning the paper stack and then rotating the paper 180° in a new toner cartridge. See What kind of paper can I use the printer...
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When you have finished printing your envelopes, close the face-up (back) output tray and push down the blue tabs at the left and right hand sides (as shown in the figure below). ABCDEFG EFGHIJKLMN Envelope creases TROUBLESHOOTING 6 - 16 See page 1-31. Examples of poor print quality Recommendation ■ Open the face-up output tray to reset the two blue tabs back to their original position.
When you have finished printing your envelopes, close the face-up (back) output tray and push down the blue tabs at the left and right hand sides (as shown in the figure below). ABCDEFG EFGHIJKLMN Envelope creases TROUBLESHOOTING 6 - 16 See page 1-31. Examples of poor print quality Recommendation ■ Open the face-up output tray to reset the two blue tabs back to their original position.
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... are using the supplied Windows® driver. ■ Change the following settings in the printer. ■ If this . 6 - 17 TROUBLESHOOTING See Installing additional memory on page 4-2. ■ Most laser printers have chosen the appropriate printer driver with 'Set as Default'. ■ Make sure that the printer is not connected to delete the data left in the...
... are using the supplied Windows® driver. ■ Change the following settings in the printer. ■ If this . 6 - 17 TROUBLESHOOTING See Installing additional memory on page 4-2. ■ Most laser printers have chosen the appropriate printer driver with 'Set as Default'. ■ Make sure that the printer is not connected to delete the data left in the...
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...from within that country. Calls must call the country where you bought the printer. http://solutions.brother.com You can download the latest drivers, software and utilities, read FAQs and troubleshooting tips to learn how to your product and special offers. Please complete the... Brother Warranty Registration or, for the Brother driver updates. Internet Addresses Brother Global Web Site: http://www.brother.com For Frequently Asked Questions (FAQs), ...
...from within that country. Calls must call the country where you bought the printer. http://solutions.brother.com You can download the latest drivers, software and utilities, read FAQs and troubleshooting tips to learn how to your product and special offers. Please complete the... Brother Warranty Registration or, for the Brother driver updates. Internet Addresses Brother Global Web Site: http://www.brother.com For Frequently Asked Questions (FAQs), ...
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... You can download the latest software and utilities, read FAQs and troubleshooting tips to learn how to get the most efficient way to your product and special offers. Your registration with Brother International Corporation, you lose your Printer needs. and, ■ will be recorded as a confirmation of the purchase date of your product should...
... You can download the latest software and utilities, read FAQs and troubleshooting tips to learn how to get the most efficient way to your product and special offers. Your registration with Brother International Corporation, you lose your Printer needs. and, ■ will be recorded as a confirmation of the purchase date of your product should...