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Acer Aspire M3802(G) Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN
Acer Aspire M3802(G) Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN
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Date Chapter Updates ii Revision History Please refer to the table below for the updates made on this service guide.
Date Chapter Updates ii Revision History Please refer to the table below for the updates made on this service guide.
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All rights reserved. iii No part of Acer Incorporated. Copyright Copyright © 2009 by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by Acer Incorporated.
All rights reserved. iii No part of Acer Incorporated. Copyright Copyright © 2009 by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by Acer Incorporated.
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... of merchantability or fitness for any particular purpose. Disclaimer The information in this manual is sold or licensed "as is". Acer is subject to the contents hereof and specifically disclaims any defect in this guide is a registered trademark of Intel Corporation. Pentium...2 Duo, Core 2 Quad, Celeron, and combinations thereof, are trademarks and/or registered trademarks of their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting ...
... of merchantability or fitness for any particular purpose. Disclaimer The information in this manual is sold or licensed "as is". Acer is subject to the contents hereof and specifically disclaims any defect in this guide is a registered trademark of Intel Corporation. Pentium...2 Duo, Core 2 Quad, Celeron, and combinations thereof, are trademarks and/or registered trademarks of their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting ...
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v WARNING CAUTION IMPORTANT Alerts you to do specific actions relevant to the accomplishment of procedures. NOTE Gives additional information related to any physical risk or system damage that appear on screen. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the current topic. Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions.
v WARNING CAUTION IMPORTANT Alerts you to do specific actions relevant to the accomplishment of procedures. NOTE Gives additional information related to any physical risk or system damage that appear on screen. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the current topic. Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions.
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... check the most up-to-date information available on card, modem, or extra memory capability). add-on your regional Acer office to the BASIC CONFIGURATION decided for Acer's "global" product offering. FRU Information Please note WHEN ORDERING FRU PARTS, that you with all technical information relating ...NOT be noted in the FRU list of customer machines. You MUST use the list provided by your regional web or channel. vi For ACER-AUTHORIZED SERVICE PROVIDERS, your regional office MAY have a DIFFERENT part number code to extend the functionality of a machine (e.g. To better fit ...
... check the most up-to-date information available on card, modem, or extra memory capability). add-on your regional Acer office to the BASIC CONFIGURATION decided for Acer's "global" product offering. FRU Information Please note WHEN ORDERING FRU PARTS, that you with all technical information relating ...NOT be noted in the FRU list of customer machines. You MUST use the list provided by your regional web or channel. vi For ACER-AUTHORIZED SERVICE PROVIDERS, your regional office MAY have a DIFFERENT part number code to extend the functionality of a machine (e.g. To better fit ...
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... 47 Error Symptoms List 54 Undetermined Problems 60 Jumper and Connector Information 61 M/B Placement 61 Jumper Setting 63 FRU (Field Replaceable Unit) List 71 Aspire M3802 Exploded Diagram 72 Aspire M3802 FRU List 74 Intel RAID SOP 83 INTEL® MATRIX STORAGE TECHNOLOGY CHECK(DOS) 83 1.Intel(R) Matrix Storage Manager option ROM 83 Intel...
... 47 Error Symptoms List 54 Undetermined Problems 60 Jumper and Connector Information 61 M/B Placement 61 Jumper Setting 63 FRU (Field Replaceable Unit) List 71 Aspire M3802 Exploded Diagram 72 Aspire M3802 FRU List 74 Intel RAID SOP 83 INTEL® MATRIX STORAGE TECHNOLOGY CHECK(DOS) 83 1.Intel(R) Matrix Storage Manager option ROM 83 Intel...
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The exact configuration of the computer's many feature: NOTE: The features listed in this section is for slot 0/2 and slot 1/3 • Dual channel support • Support Intel Flex Memory Mode Chapter 1 1 Chapter 1 System Tour Features Below is a brief summary of the system depends on the model purchased. Operating System • Microsoft Windows Windows7 Home Premium 64bits • Microsoft Windows Windows7 Home Premium 32bits • Microsoft Windows Windows7 Home Basic 32bits • Linpus Linux x-Window mode • Freedos Processor • Socket Type: Intel Socket T LGA...
The exact configuration of the computer's many feature: NOTE: The features listed in this section is for slot 0/2 and slot 1/3 • Dual channel support • Support Intel Flex Memory Mode Chapter 1 1 Chapter 1 System Tour Features Below is a brief summary of the system depends on the model purchased. Operating System • Microsoft Windows Windows7 Home Premium 64bits • Microsoft Windows Windows7 Home Premium 32bits • Microsoft Windows Windows7 Home Basic 32bits • Linpus Linux x-Window mode • Freedos Processor • Socket Type: Intel Socket T LGA...
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• Capacity support: • 1GB / 2GB DDRII 667/800 Un-buffered Non-ECC DIMM support • 1GB to 8GB Max memory support • Design Criteria: • Should meet Intel G43 Express Chipset platform design guide • Dual channel should be enabled always when plug-in 2 same memory size DDRII memory module Hard disk • Support up to two SATA ports • 3.5", 25.4mm • Capacity and models are listed on AVLC Optical disk • Support two SATA 5.25" standard ODD • Support DVD-ROM, DVD-SuperMulti, BD-combo, BD-rewrite • Maximum ODD depth to 185mm with bezel ...
• Capacity support: • 1GB / 2GB DDRII 667/800 Un-buffered Non-ECC DIMM support • 1GB to 8GB Max memory support • Design Criteria: • Should meet Intel G43 Express Chipset platform design guide • Dual channel should be enabled always when plug-in 2 same memory size DDRII memory module Hard disk • Support up to two SATA ports • 3.5", 25.4mm • Capacity and models are listed on AVLC Optical disk • Support two SATA 5.25" standard ODD • Support DVD-ROM, DVD-SuperMulti, BD-combo, BD-rewrite • Maximum ODD depth to 185mm with bezel ...
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... , Micro-MS(M2), xD type M and Type H card, CF type I and II, Microdrive) System BIOS • Size: 2Mb Use SPI Flash • AMI Kernel with Acer skin Power supply • 500W/300W/250W in stable mode • Active PFC 220V for EMEA and China • Non-PFC 110V and 220V with...
... , Micro-MS(M2), xD type M and Type H card, CF type I and II, Microdrive) System BIOS • Size: 2Mb Use SPI Flash • AMI Kernel with Acer skin Power supply • 500W/300W/250W in stable mode • Active PFC 220V for EMEA and China • Non-PFC 110V and 220V with...
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Front Panel 11 10 9 1 2 3 4 8 7 6 5 No. Component 1 Acer logo 2 XD(XD-PICTURE) slot 3 Micro SD/M2 slot 4 CF I/II (CompactFlash Type I/II) slot 5 Memory stick PRO slot 6 SD(Secure Digital) solt 7 Optical drive button 8 Power button 9 USB 2.0 ports 10 Headphone/Speaker-out/line-out jack 11 Microphone-in jack Chapter 1 5 System Components This section is a virtual tour of the system's interior and exterior components.
Front Panel 11 10 9 1 2 3 4 8 7 6 5 No. Component 1 Acer logo 2 XD(XD-PICTURE) slot 3 Micro SD/M2 slot 4 CF I/II (CompactFlash Type I/II) slot 5 Memory stick PRO slot 6 SD(Secure Digital) solt 7 Optical drive button 8 Power button 9 USB 2.0 ports 10 Headphone/Speaker-out/line-out jack 11 Microphone-in jack Chapter 1 5 System Components This section is a virtual tour of the system's interior and exterior components.
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Component 1 Power connector 2 PS2 keyboard port 3 VGA port 4 HDMI port 5 USB 2.0 ports 6 Side Surround 7 Surround 8 Mic-in 9 Expansion slot (graphics card and TV tuner card and Mode card) 10 Line-in 11 Line-out 12 Center speaker/subwoofer jack 13 USB 2.0 ports 14 S/PDIF port 15 LAN connector 16 1394 port 17 System FAN 18 PS2 mouse port 19 Fan aperture 6 Chapter 1 Rear Panel 1 2 3 4 5 6 7 8 9 12 11 10 19 18 17 16 15 14 13 No.
Component 1 Power connector 2 PS2 keyboard port 3 VGA port 4 HDMI port 5 USB 2.0 ports 6 Side Surround 7 Surround 8 Mic-in 9 Expansion slot (graphics card and TV tuner card and Mode card) 10 Line-in 11 Line-out 12 Center speaker/subwoofer jack 13 USB 2.0 ports 14 S/PDIF port 15 LAN connector 16 1394 port 17 System FAN 18 PS2 mouse port 19 Fan aperture 6 Chapter 1 Rear Panel 1 2 3 4 5 6 7 8 9 12 11 10 19 18 17 16 15 14 13 No.
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... speed 0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled.) BIOS Item Specification BIOS code programer AMI Kernel with Acer skin BIOS version P01-A0 BIOS ROM type SPI ROM BIOS ROM size 2Mb Support protocol SMBIOS 2.5 Device Boot Support Support BBS spec 1st priority...
... speed 0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled.) BIOS Item Specification BIOS code programer AMI Kernel with Acer skin BIOS version P01-A0 BIOS ROM type SPI ROM BIOS ROM size 2Mb Support protocol SMBIOS 2.5 Device Boot Support Support BBS spec 1st priority...
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With EAX/ Direct Sound 3D/I3DL2/A3D compatibility, and excellent software utilities like environment sound emulation, multiple bands of software equalizer and dynamic range control, optional Dolby, Digital Live, DTS CONNECT, and Dolby Home Theater programs, provides an excellent home entertainment package and game experience for PC users. Audio Interface Item Audio controller Audio controller type Audio channel Audio function control Mono or stereo Compatibility Music synthesizer Sampling rate MPU-401 UART support Microphone/Headphone jack Specification Intel ICH10 ALC8862-VC2-GR codec 5.1 No...
With EAX/ Direct Sound 3D/I3DL2/A3D compatibility, and excellent software utilities like environment sound emulation, multiple bands of software equalizer and dynamic range control, optional Dolby, Digital Live, DTS CONNECT, and Dolby Home Theater programs, provides an excellent home entertainment package and game experience for PC users. Audio Interface Item Audio controller Audio controller type Audio channel Audio function control Mono or stereo Compatibility Music synthesizer Sampling rate MPU-401 UART support Microphone/Headphone jack Specification Intel ICH10 ALC8862-VC2-GR codec 5.1 No...
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Power Management Devices S1 S3 S4 Power Button V V V USB Keyboard/Mouse V V N/A PME Disabled Disabled Disabled RCT Disabled Disabled Disabled WOR • • Disabled Disabled Disabled Devices wake up from S3 should be less than 10 seconds. S5 V N/A Disabled Disabled Disabled Chapter 1 9 Devices wake up from S5 should be less than . SATA Interface Item SATA controller SATA controller resident bus Number of SATA channel Support bootable CD-ROM Specification JMB362-QGEZ0A PCI bus SATA X 6 YES USB Port Item Universal HCI USB Class USB Connectors ...
Power Management Devices S1 S3 S4 Power Button V V V USB Keyboard/Mouse V V N/A PME Disabled Disabled Disabled RCT Disabled Disabled Disabled WOR • • Disabled Disabled Disabled Devices wake up from S3 should be less than 10 seconds. S5 V N/A Disabled Disabled Disabled Chapter 1 9 Devices wake up from S5 should be less than . SATA Interface Item SATA controller SATA controller resident bus Number of SATA channel Support bootable CD-ROM Specification JMB362-QGEZ0A PCI bus SATA X 6 YES USB Port Item Universal HCI USB Class USB Connectors ...
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ACPI • ACPI specification 1.0b • S0,S1,S2 and S5 sleep state support. • On board device power management support. • On board device configuration support. 10 Chapter 1 Power Management Function(ACPI support function) Device Standby Mode • Independent power management timer for hard disk drive devices(0-15 minutes,time step=1minute). • Hard Disk drive goes into Standby mode(for ATA standard interface). • Disable V-sync to control the VESA DPMS monitor. • Resume method:device activated (keyboard for DOS, keyboard &mouse for Windows. • ...
ACPI • ACPI specification 1.0b • S0,S1,S2 and S5 sleep state support. • On board device power management support. • On board device configuration support. 10 Chapter 1 Power Management Function(ACPI support function) Device Standby Mode • Independent power management timer for hard disk drive devices(0-15 minutes,time step=1minute). • Hard Disk drive goes into Standby mode(for ATA standard interface). • Disable V-sync to control the VESA DPMS monitor. • Resume method:device activated (keyboard for DOS, keyboard &mouse for Windows. • ...
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Since most systems are prompted ("Run Setup" message) to make sure that you have saved all open files. You will be the same those found in CMOS. NOTE: CMOS Setup Utility will need to as "BIOS", "Setup", or "Setup utility" in a battery-backed nonvolatile memory called the complementary metaloxide semiconductor (CMOS) Setup Utility. CMOS setup loads the configuration values in this case, the system cannot retain configuration values in your system. The system reboots immediately after you repeatedly receive Run Setup messages, the battery may not be simply referred to ...
Since most systems are prompted ("Run Setup" message) to make sure that you have saved all open files. You will be the same those found in CMOS. NOTE: CMOS Setup Utility will need to as "BIOS", "Setup", or "Setup utility" in a battery-backed nonvolatile memory called the complementary metaloxide semiconductor (CMOS) Setup Utility. CMOS setup loads the configuration values in this case, the system cannot retain configuration values in your system. The system reboots immediately after you repeatedly receive Run Setup messages, the battery may not be simply referred to ...
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Turn on the menu bar. • Up and Down arrow keys - If you fail to press Delete before POST is already turned on the menu bar. Navigating Through the Setup Utility Use the following keys to restart the server. keys - NOTE: Grayed-out fields are making selections from a pop-up without making a selection. • F1 - NOTE: Availability of submenu screen is user-configurable). If you press this key: • On one of a multiple page menu. • End - Move the cursor to the first page of the primary menu screens, the Exit menu displays. • On a submenu screen, the ...
Turn on the menu bar. • Up and Down arrow keys - If you fail to press Delete before POST is already turned on the menu bar. Navigating Through the Setup Utility Use the following keys to restart the server. keys - NOTE: Grayed-out fields are making selections from a pop-up without making a selection. • F1 - NOTE: Availability of submenu screen is user-configurable). If you press this key: • On one of a multiple page menu. • End - Move the cursor to the first page of the primary menu screens, the Exit menu displays. • On a submenu screen, the ...
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Parameter Product Information Standard CMOS Features Advanced BIOS Features Advanced Chipset Features Integrated Peripherals Power Management Setup PC Health Status Frequency/Voltage Control BIOS Security Features Load Default Setting Save & Exit Setup Exit Without Saving Description This page shows the relevant information of the main board This setup page includes all the items in standard compatible BIOS This setup page includes all the items of Award special enhanced features This setup page includes all advanced chipset features This setup page includes all onboard peripherals This ...
Parameter Product Information Standard CMOS Features Advanced BIOS Features Advanced Chipset Features Integrated Peripherals Power Management Setup PC Health Status Frequency/Voltage Control BIOS Security Features Load Default Setting Save & Exit Setup Exit Without Saving Description This page shows the relevant information of the main board This setup page includes all the items in standard compatible BIOS This setup page includes all the items of Award special enhanced features This setup page includes all advanced chipset features This setup page includes all onboard peripherals This ...
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These entries are for your reference only and are not user-configurable. Speed of system memory installed on the system. Total size of the CPU installed on the system. Date when the BIOS setup utility was released Asset tag number of CPU installed on the system. Parameter Processor Type Processor Speed System Memory Product Name System Serial Number System BIOS Version BIOS Release Date Asset Tag Number Description Type of this system. 14 Chapter 2 Serial number of the BIOS setup utility. Version number of the system. Product name of the system. Product Information ...
These entries are for your reference only and are not user-configurable. Speed of system memory installed on the system. Total size of the CPU installed on the system. Date when the BIOS setup utility was released Asset tag number of CPU installed on the system. Parameter Processor Type Processor Speed System Memory Product Name System Serial Number System BIOS Version BIOS Release Date Asset Tag Number Description Type of this system. 14 Chapter 2 Serial number of the BIOS setup utility. Version number of the system. Product name of the system. Product Information ...