Acer Aspire E1-421 Notebook Service Guide
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...Using the LAN MAC EEPROM Utility 2-27 Crisis Disk Recovery 2-28 CHAPTER 3 Machine Maintenance Procedures Introduction 3-5 General Information 3-5 Recommended Equipment 3-5 Pre-disassembly Instructions 3-6 Disassembly Process 3-7 External Module Disassembly Process 3-8 External Modules Disassembly Flowchart 3-8 Dummy Card Removal 3-9 Battery Pack Removal 3-10 ODD (Optical Disk Drive) Module Removal 3-11 Keyboard Removal 3-13 Base Door Removal 3-14 WLAN (Wireless Local Area Network) Module Removal . . . 3-15 DIMM (Dual In-line Memory Module) Module Removal . . . 3-17 HDD (Hard Disk...
...Using the LAN MAC EEPROM Utility 2-27 Crisis Disk Recovery 2-28 CHAPTER 3 Machine Maintenance Procedures Introduction 3-5 General Information 3-5 Recommended Equipment 3-5 Pre-disassembly Instructions 3-6 Disassembly Process 3-7 External Module Disassembly Process 3-8 External Modules Disassembly Flowchart 3-8 Dummy Card Removal 3-9 Battery Pack Removal 3-10 ODD (Optical Disk Drive) Module Removal 3-11 Keyboard Removal 3-13 Base Door Removal 3-14 WLAN (Wireless Local Area Network) Module Removal . . . 3-15 DIMM (Dual In-line Memory Module) Module Removal . . . 3-17 HDD (Hard Disk...
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... Internal Keyboard Failure 4-8 Touchpad Failure 4-9 Internal Speaker Failure 4-10 Internal Microphone Failure 4-12 USB Failure 4-13 Other Functions Failure 4-14 Intermittent Problems 4-15 Undetermined Problems 4-15 Post Codes 4-16 CHAPTER 5 Jumper and Connector Locations Mainboard Jumper and Connector Locations 5-3 Clearing Password Check and BIOS Recovery 5-5 Clearing Password Check 5-5 BIOS Recovery by Crisis Disk 5-7 CHAPTER 6 FRU (Field Replaceable Unit) List Exploded Diagrams 6-4 FRU List 6-8 Screw List 6-17 CHAPTER 7 Model Definition and Configuration Acer Aspire E1-421...
... Internal Keyboard Failure 4-8 Touchpad Failure 4-9 Internal Speaker Failure 4-10 Internal Microphone Failure 4-12 USB Failure 4-13 Other Functions Failure 4-14 Intermittent Problems 4-15 Undetermined Problems 4-15 Post Codes 4-16 CHAPTER 5 Jumper and Connector Locations Mainboard Jumper and Connector Locations 5-3 Clearing Password Check and BIOS Recovery 5-5 Clearing Password Check 5-5 BIOS Recovery by Crisis Disk 5-7 CHAPTER 6 FRU (Field Replaceable Unit) List Exploded Diagrams 6-4 FRU List 6-8 Screw List 6-17 CHAPTER 7 Model Definition and Configuration Acer Aspire E1-421...
Acer Aspire E1-421 Notebook Service Guide
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...;Supporting Acer SignalUp™ wireless technology LAN: Gigabit Ethernet, Wake-on-LAN support PCI Express 1.1 support Privacy Control 0 BIOS user, supervisor, HDD passwords Kensington lock slot Dimension and Weight 0 Dimensions: 342 (W) x 245 (D) x 27.2/33.4 (H) mm (13.5 x 9.6 x 1.07/1.31 inches) Weight: 2.4 kg (5.29 lbs.) with 6-cell battery pack Power Adapter and Battery 0 ACPI 3.0 CPU power management standard: supports Standby and Hibernation power...
...;Supporting Acer SignalUp™ wireless technology LAN: Gigabit Ethernet, Wake-on-LAN support PCI Express 1.1 support Privacy Control 0 BIOS user, supervisor, HDD passwords Kensington lock slot Dimension and Weight 0 Dimensions: 342 (W) x 245 (D) x 27.2/33.4 (H) mm (13.5 x 9.6 x 1.07/1.31 inches) Weight: 2.4 kg (5.29 lbs.) with 6-cell battery pack Power Adapter and Battery 0 ACPI 3.0 CPU power management standard: supports Standby and Hibernation power...
Acer Aspire E1-421 Notebook Service Guide
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...time. Note: Push to remove/install the card. Indicates the computer's power status. Charging: The light shows orange when the battery is charging. 2. Indicates the hard driver or card reader's activity of read/write operations Indicates the computer's wireless (3G/Wi-Fi) connectivity device status. 1-12 Hardware Specifications and Configurations Fully charged: The light shows blue when in -1 Card Reader Power indicator Battery indicator 2 HDD/SSD/Card Reader activity indicator Communication indicator Description Accepts various media card formats (MS, MS PRO, SD3.0, MMC, xD). Closed...
...time. Note: Push to remove/install the card. Indicates the computer's power status. Charging: The light shows orange when the battery is charging. 2. Indicates the hard driver or card reader's activity of read/write operations Indicates the computer's wireless (3G/Wi-Fi) connectivity device status. 1-12 Hardware Specifications and Configurations Fully charged: The light shows blue when in -1 Card Reader Power indicator Battery indicator 2 HDD/SSD/Card Reader activity indicator Communication indicator Description Accepts various media card formats (MS, MS PRO, SD3.0, MMC, xD). Closed...
Acer Aspire E1-421 Notebook Service Guide
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...1 DC-in jack Connects to an AC adapter. 2 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000 based network. 3 External display (VGA) port Connects to a display device (e.g., external monitor, LCD projector). 4 HDMI port Supports high-definition digital video connections. 5 USB 2.0/3.0 combo port Connects to USB 2.0 or USB 3.0 devices (e.g., USB mouse, USB camera) Microphone jack Accepts inputs from external microphones. 6 Headphone/ Connects to audio line-out devices (e.g., speaker jack speakers, headphones). 1-14 Hardware Specifications and Configurations Figure...
...1 DC-in jack Connects to an AC adapter. 2 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000 based network. 3 External display (VGA) port Connects to a display device (e.g., external monitor, LCD projector). 4 HDMI port Supports high-definition digital video connections. 5 USB 2.0/3.0 combo port Connects to USB 2.0 or USB 3.0 devices (e.g., USB mouse, USB camera) Microphone jack Accepts inputs from external microphones. 6 Headphone/ Connects to audio line-out devices (e.g., speaker jack speakers, headphones). 1-14 Hardware Specifications and Configurations Figure...
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... CDs or DVDs. 3 Optical disk access indicator Lights up when the optical drive is off . 5 Emergency eject hole Note: Insert a paper clip to the emergency eject hole to a Kensington-compatible computer security lock. Insert the lock into the notch and turn the key to USB 2.0 devices (e.g., USB mouse, USB camera). 2 Optical drive Internal optical drive; Kensington lock slot Connects to eject the optical drive tray when the computer is active. 4 Optical drive eject button Ejects the...
... CDs or DVDs. 3 Optical disk access indicator Lights up when the optical drive is off . 5 Emergency eject hole Note: Insert a paper clip to the emergency eject hole to a Kensington-compatible computer security lock. Insert the lock into the notch and turn the key to USB 2.0 devices (e.g., USB mouse, USB camera). 2 Optical drive Internal optical drive; Kensington lock slot Connects to eject the optical drive tray when the computer is active. 4 Optical drive eject button Ejects the...
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... Hardware Specifications and Configurations A better solution would be toggled on , all alphabetic characters typed are in numeric mode. When Scroll Lock is on , the embedded keypad is indicated by small characters located on embedded Type numbers in a on embedded keypad Hold while using cursor-control keys. Main keyboard keys Hold while typing letters Type the letters in a normal keypad manner. Embedded Numeric Keypad The embedded numeric keypad functions like...
... Hardware Specifications and Configurations A better solution would be toggled on , all alphabetic characters typed are in numeric mode. When Scroll Lock is on , the embedded keypad is indicated by small characters located on embedded Type numbers in a on embedded keypad Hold while using cursor-control keys. Main keyboard keys Hold while typing letters Type the letters in a normal keypad manner. Embedded Numeric Keypad The embedded numeric keypad functions like...
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... the screen brightness. Decreases the screen brightness. 1-20 Hardware Specifications and Configurations Turns the internal touchpad on and off. + Speaker toggle Turns the speakers on and off to save power. Press any key to access most of the computer's controls like screen brightness and volume output. Hotkeys 0 The computer employs hotkeys or key combinations to return. Keyboard Hotkeys To activate hotkeys, press and hold the key before pressing the other key in Sleep mode. Switches display output between the display screen, external monitor (if connected) and...
... the screen brightness. Decreases the screen brightness. 1-20 Hardware Specifications and Configurations Turns the internal touchpad on and off. + Speaker toggle Turns the speakers on and off to save power. Press any key to access most of the computer's controls like screen brightness and volume output. Hotkeys 0 The computer employs hotkeys or key combinations to return. Keyboard Hotkeys To activate hotkeys, press and hold the key before pressing the other key in Sleep mode. Switches display output between the display screen, external monitor (if connected) and...
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... 0.3M Camera Item Vendor & Model Sensor Type Feature Specification Liteon 10P2SF005 Suyin Chicony HF0319-M08C-OV01 CNFA028 CMOS sensor (OVT, OV7675, CSP) OV7675 SXGA CMOS sensor Automatic Exposure Control (AE), Automatic While Balance (AWB) and Automatic Gain Control (AGC) Pixel Resolution: 640 x 480 (VGA) VRAM (not available in this model) Item Vendor & Model name Memory size Interface Specification Hardware Specifications and Configurations 1-39
... 0.3M Camera Item Vendor & Model Sensor Type Feature Specification Liteon 10P2SF005 Suyin Chicony HF0319-M08C-OV01 CNFA028 CMOS sensor (OVT, OV7675, CSP) OV7675 SXGA CMOS sensor Automatic Exposure Control (AE), Automatic While Balance (AWB) and Automatic Gain Control (AGC) Pixel Resolution: 640 x 480 (VGA) VRAM (not available in this model) Item Vendor & Model name Memory size Interface Specification Hardware Specifications and Configurations 1-39
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Card Reader Item Chipset Package Maximum supported size Features System LED Indicator Lock Item System state HDD access state ODD activity state Communication state Power button backlight Battery state Back up state Arcade module state Specification AU6435 LQFP 48P 16G 5-in-1 card reader controller, supporting: Secure Digital™ (SD) Card up to version 3.0, SDHC, SDXC, Mini-SD, Micro-SD (T-Flash) MultiMediaCard™ (MMC) up to version 4.2, RS-MMC, Mobile...
Card Reader Item Chipset Package Maximum supported size Features System LED Indicator Lock Item System state HDD access state ODD activity state Communication state Power button backlight Battery state Back up state Arcade module state Specification AU6435 LQFP 48P 16G 5-in-1 card reader controller, supporting: Secure Digital™ (SD) Card up to version 3.0, SDHC, SDXC, Mini-SD, Micro-SD (T-Flash) MultiMediaCard™ (MMC) up to version 4.2, RS-MMC, Mobile...
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...: Menu - use the left and right arrow keys Item - Read parameter help is set the parameter to Enabled. To change the boot device without entering the BIOS SETUP, press F12 during POST (power-on self-test) when prompted at the bottom of screen. To change the boot device without entering BIOS Setup Utility, set to Disabled. Press Esc Load default settings - System Utilities 2-3 If configuration problems occur, the setup utility may need to run...
...: Menu - use the left and right arrow keys Item - Read parameter help is set the parameter to Enabled. To change the boot device without entering the BIOS SETUP, press F12 during POST (power-on self-test) when prompted at the bottom of screen. To change the boot device without entering BIOS Setup Utility, set to Disabled. Press Esc Load default settings - System Utilities 2-3 If configuration problems occur, the setup utility may need to run...
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Setup Warning: Invalid Password If new password and confirm new password strings do not match, the Setup Warning dialog appears (Figure 2-9). Figure 2-9. Setup Warning: Passwords Do Not Match System Utilities 2-11 The password setting is complete after the user presses Enter. If the password entered does not match the current password, the screen shows the Setup Warning dialog. (Figure 2-8) Figure 2-8.
Setup Warning: Invalid Password If new password and confirm new password strings do not match, the Setup Warning dialog appears (Figure 2-9). Figure 2-9. Setup Warning: Passwords Do Not Match System Utilities 2-11 The password setting is complete after the user presses Enter. If the password entered does not match the current password, the screen shows the Setup Warning dialog. (Figure 2-8) Figure 2-8.
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... Password 3. CAUTION: If BIOS Security menu item Password on Boot' is unable to Disabled. 1. Method 1: 0 If BIOS Security menu item 'Supervisor Password Is' and 'User Password Is' has been set to Set and 'Password on Boot is set to DOS and execute ClearPwd.EXE. 76776356 Figure 2-21. ! Boot to Enabled, then Crisis Recovery disc must be cleared by the Crisis Disk Recovery procedure. (The default parameter of Password on Boot is displayed, supervisor password has been removed. 2-20 System Utilities...
... Password 3. CAUTION: If BIOS Security menu item Password on Boot' is unable to Disabled. 1. Method 1: 0 If BIOS Security menu item 'Supervisor Password Is' and 'User Password Is' has been set to Set and 'Password on Boot is set to DOS and execute ClearPwd.EXE. 76776356 Figure 2-21. ! Boot to Enabled, then Crisis Recovery disc must be cleared by the Crisis Disk Recovery procedure. (The default parameter of Password on Boot is displayed, supervisor password has been removed. 2-20 System Utilities...
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...Dummy Card Removal 3-9 Battery Pack Removal 3-10 ODD (Optical Disk Drive) Module Removal 3-11 Keyboard Removal 3-13 Base Door Removal 3-14 WLAN (Wireless Local Area Network) Module Removal . . . .3-15 DIMM (Dual In-line Memory Module) Module Removal . . . .3-17 HDD (Hard Disk Drive) Module Removal 3-18 Main Unit Disassembly Process 3-20 Main Unit Disassembly Flowchart 3-20 Upper Case Removal 3-21 IO Board Removal 3-23 Mainboard Removal 3-25 Speaker Module Removal 3-28 RTC battery Removal 3-30 Thermal Module Removal 3-32 LCD (Liquid Crystal Display) Module Removal 3-33 DC-in Jack...
...Dummy Card Removal 3-9 Battery Pack Removal 3-10 ODD (Optical Disk Drive) Module Removal 3-11 Keyboard Removal 3-13 Base Door Removal 3-14 WLAN (Wireless Local Area Network) Module Removal . . . .3-15 DIMM (Dual In-line Memory Module) Module Removal . . . .3-17 HDD (Hard Disk Drive) Module Removal 3-18 Main Unit Disassembly Process 3-20 Main Unit Disassembly Flowchart 3-20 Upper Case Removal 3-21 IO Board Removal 3-23 Mainboard Removal 3-25 Speaker Module Removal 3-28 RTC battery Removal 3-30 Thermal Module Removal 3-32 LCD (Liquid Crystal Display) Module Removal 3-33 DC-in Jack...
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... : Replace LCD panel/ No LCD cable LCD module OK? Make sure the computer has power by checking for 10 seconds. 4. Hold the power button for one of the following: Fans start up Status LEDs illuminate If no power, refer to Power On Issues. 3. Switching between the internal Troubleshooting 4-5 Reference product pages for specific model procedures. 2. No Ext. DDR RAM module Replace M/B CPU thermal module well No screw? Connect an external monitor to Power On Issue Ext. Connect...
... : Replace LCD panel/ No LCD cable LCD module OK? Make sure the computer has power by checking for 10 seconds. 4. Hold the power button for one of the following: Fans start up Status LEDs illuminate If no power, refer to Power On Issues. 3. Switching between the internal Troubleshooting 4-5 Reference product pages for specific model procedures. 2. No Ext. DDR RAM module Replace M/B CPU thermal module well No screw? Connect an external monitor to Power On Issue Ext. Connect...
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... the highest brightness setting, the LCD is faulty and should be replaced. Check the display resolution is correctly configured: Minimize or close all external devices including port replicators or docking stations. Remove the drives (refer to External Module Disassembly Process). 11. Boot the computer. If permanent vertical/horizontal lines or dark spots appear in the same locations on adjusting the settings. NOTE: NOTE: Make sure...
... the highest brightness setting, the LCD is faulty and should be replaced. Check the display resolution is correctly configured: Minimize or close all external devices including port replicators or docking stations. Remove the drives (refer to External Module Disassembly Process). 11. Boot the computer. If permanent vertical/horizontal lines or dark spots appear in the same locations on adjusting the settings. NOTE: NOTE: Make sure...
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... problem remains, replace the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM BD/CD-ROM/Diskette drive Module PC Cards 4. When analyzing an intermittent problem, perform the following procedures to verify that all of the failure is operating correctly. (Refer to Power On Issues). 1. If an error...
... problem remains, replace the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM BD/CD-ROM/Diskette drive Module PC Cards 4. When analyzing an intermittent problem, perform the following procedures to verify that all of the failure is operating correctly. (Refer to Power On Issues). 1. If an error...
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... Description CPU power on and switch to Protected mode Patching CPU microcode Setup Cache as RAM PCIE MMIO Base Address initial CPU Generic MSR initialization Setup CPU speed Cache as RAM test Tune CPU frequency ratio to maximum level Setup BIOS ROM cache 4-16 Troubleshooting The components of the POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM functions, S3 functions and ACPI functions. Post Codes 0 The...
... Description CPU power on and switch to Protected mode Patching CPU microcode Setup Cache as RAM PCIE MMIO Base Address initial CPU Generic MSR initialization Setup CPU speed Cache as RAM test Tune CPU frequency ratio to maximum level Setup BIOS ROM cache 4-16 Troubleshooting The components of the POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM functions, S3 functions and ACPI functions. Post Codes 0 The...
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... 16 17 18 Description Enter BDS entry Install Hotkey service ASF Initialization PCI enumeration PCI resource assign complete PCI enumeration complete Keyboard Controller, Keyboard and Mouse initialization Video device initialization Error report device initialization Troubleshooting 4-19 Platform dependence. Table 4-5. (Continued)DXE Phase POST Code Table Functionality Name (Include\ PostCode.h) Phase Post Code Description DXE_SMM_CONTROLER_INIT* DXE 54 Setup SMM Control service DXE_LEGACY_INTERRUPT* DXE 55 Setup Legacy Interrupt service DXE_RELOCATE_SMBASE DXE 56 Relocate...
... 16 17 18 Description Enter BDS entry Install Hotkey service ASF Initialization PCI enumeration PCI resource assign complete PCI enumeration complete Keyboard Controller, Keyboard and Mouse initialization Video device initialization Error report device initialization Troubleshooting 4-19 Platform dependence. Table 4-5. (Continued)DXE Phase POST Code Table Functionality Name (Include\ PostCode.h) Phase Post Code Description DXE_SMM_CONTROLER_INIT* DXE 54 Setup SMM Control service DXE_LEGACY_INTERRUPT* DXE 55 Setup Legacy Interrupt service DXE_RELOCATE_SMBASE DXE 56 Relocate...
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... 1 through 5. Press Power button. 2. If there is no Password request, BIOS Password is only for a security reason, BIOS will ask the password during systems POST or when systems enter to exit the BIOS Boot Option menu. 4. Figure 5-3. The machine provides one Hardware Open Gap on main board for clearing password check, and one hot key for the Aspire E1-421. Clearing Password Check and BIOS Recovery 0 This section provides users with the standard operating procedures of clearing password and BIOS recovery for enabling BIOS Recovery.
... 1 through 5. Press Power button. 2. If there is no Password request, BIOS Password is only for a security reason, BIOS will ask the password during systems POST or when systems enter to exit the BIOS Boot Option menu. 4. Figure 5-3. The machine provides one Hardware Open Gap on main board for clearing password check, and one hot key for the Aspire E1-421. Clearing Password Check and BIOS Recovery 0 This section provides users with the standard operating procedures of clearing password and BIOS recovery for enabling BIOS Recovery.
