Acer Aspire 6920 / 6920G Notebook Service Guide
Page 4
IV Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the current topic. Alerts you to do specific actions relevant to the accomplishment of additional information related to any damage that appear on screen. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of procedures. Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions.
IV Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the current topic. Alerts you to do specific actions relevant to the accomplishment of additional information related to any damage that appear on screen. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of procedures. Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions.
Acer Aspire 6920 / 6920G Notebook Service Guide
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..., please set to run Setup. Your computer is a hardware configuration program built into your computer's BIOS (Basic Input/ Output System). However, if you encounter configuration problems, you may need to "disabled". In this utility. Press during POST (when "Press to Chapter 4 Troubleshooting when...
..., please set to run Setup. Your computer is a hardware configuration program built into your computer's BIOS (Basic Input/ Output System). However, if you encounter configuration problems, you may need to "disabled". In this utility. Press during POST (when "Press to Chapter 4 Troubleshooting when...
Acer Aspire 6920 / 6920G Notebook Service Guide
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If you need to HDD user password. Key in "R6PI11X" or "MI8N4KK" to solve HDD password locked problem, you key in wrong HDD password for three time, "HDD password error code" would display on the screen. Remove HDD password Utility This section provide you with removing HDD password method: Remove HDD Password: If you can run unlock6.EXE 1. Chapter 2 61 Select "2" 3. Choose one HDD password Reboot system and key in "unlock6 error code 205" 2. See the image below.
If you need to HDD user password. Key in "R6PI11X" or "MI8N4KK" to solve HDD password locked problem, you key in wrong HDD password for three time, "HDD password error code" would display on the screen. Remove HDD password Utility This section provide you with removing HDD password method: Remove HDD Password: If you can run unlock6.EXE 1. Chapter 2 61 Select "2" 3. Choose one HDD password Reboot system and key in "unlock6 error code 205" 2. See the image below.
Acer Aspire 6920 / 6920G Notebook Service Guide
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...Self-Test (POST) Error Message" on page 84 "Intermittent Problems" on page 95 "Undetermined Problems" on page 96 Chapter 4 79 LCD display problems or others). Symptoms (Verified) Power failure. (The power indicator does not go to test only Acer products. Go To "Power System Check" on screen. POST ...detects an error and displayed messages on page 81. "Power-On Self-Test (POST) Error Message" on page 84 "Undetermined Problems" on page 96 "Error Message List" on ...
...Self-Test (POST) Error Message" on page 84 "Intermittent Problems" on page 95 "Undetermined Problems" on page 96 Chapter 4 79 LCD display problems or others). Symptoms (Verified) Power failure. (The power indicator does not go to test only Acer products. Go To "Power System Check" on screen. POST ...detects an error and displayed messages on page 81. "Power-On Self-Test (POST) Error Message" on page 84 "Undetermined Problems" on page 96 "Error Message List" on ...
Acer Aspire 6920 / 6920G Notebook Service Guide
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...the program runs to a controller, drive, or CD-ROM. Reconnect the external diskette drive/CD-ROM module. 2. If the tests detect a keyboard problem, do the following one label attached to it . Replace the keyboard. 3. Replace the main board. The label can cause damage to the drive ...external diskette drive/CD-ROM module. 3. See if FDD Test is passed when the program runs to correct the problem. External CD-ROM Drive Check Do the following to isolate the problem to FDD Test. 3. A write-enabled, diagnostic diskette is correct, run the Keyboard Test. Reconnect the keyboard ...
...the program runs to a controller, drive, or CD-ROM. Reconnect the external diskette drive/CD-ROM module. 2. If the tests detect a keyboard problem, do the following one label attached to it . Replace the keyboard. 3. Replace the main board. The label can cause damage to the drive ...external diskette drive/CD-ROM module. 3. See if FDD Test is passed when the program runs to correct the problem. External CD-ROM Drive Check Do the following to isolate the problem to FDD Test. 3. A write-enabled, diagnostic diskette is correct, run the Keyboard Test. Reconnect the keyboard ...
Acer Aspire 6920 / 6920G Notebook Service Guide
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... can cause an error. Disconnect the power adapter and install the charged battery pack; Press F2 in the following power sources: 1. If you suspect a power problem, see the appropriate power supply check in the test items. 4. NOTE: Make sure that the DIMM is supplied. 3. Power System Check To verify the symptom...
... can cause an error. Disconnect the power adapter and install the charged battery pack; Press F2 in the following power sources: 1. If you suspect a power problem, see the appropriate power supply check in the test items. 4. NOTE: Make sure that the DIMM is supplied. 3. Power System Check To verify the symptom...
Acer Aspire 6920 / 6920G Notebook Service Guide
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...power cord of the power adapter cable. If the power-on page 83. 82 Chapter 4 If the operational charge does not work, see "Undetermined Problems" on page 96. NOTE: An audible noise from the computer and measure the output voltage at the plug of the power adapter for correct continuity... and installation. 4. See the following : Replace the System board. If the problem is not correct, go to +20.5V Pin 2: 0V, Ground 1. If the voltage is not correct, replace the power adapter. 2. Check the Power ...
...power cord of the power adapter cable. If the power-on page 83. 82 Chapter 4 If the operational charge does not work, see "Undetermined Problems" on page 96. NOTE: An audible noise from the computer and measure the output voltage at the plug of the power adapter for correct continuity... and installation. 4. See the following : Replace the System board. If the problem is not correct, go to +20.5V Pin 2: 0V, Ground 1. If the voltage is not correct, replace the power adapter. 2. Check the Power ...
Acer Aspire 6920 / 6920G Notebook Service Guide
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... Re-install the battery pack. If the charge indicator still does not light up , remove the battery pack and let it return to correct the problem. Touchpad Check If the touchpad doesn't work, do the following actions one at a time to room temperature. No service actions are correct. 3. ... the battery status indicator does not light up , replace the battery pack. Do not replace a non-defective FRU: 1. After you identify first the problem is still less than 50% of time. Chapter 4 83 Check out the Power Management in a short period of the total power remaining when installed ...
... Re-install the battery pack. If the charge indicator still does not light up , remove the battery pack and let it return to correct the problem. Touchpad Check If the touchpad doesn't work, do the following actions one at a time to room temperature. No service actions are correct. 3. ... the battery status indicator does not light up , replace the battery pack. Do not replace a non-defective FRU: 1. After you identify first the problem is still less than 50% of time. Chapter 4 83 Check out the Power Management in a short period of the total power remaining when installed ...
Acer Aspire 6920 / 6920G Notebook Service Guide
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... memory installed. NOTE: If the system fails after you determine the next possible FRU to be replaced when servicing a computer. Others may indicate a problem with a device, such as the way it has been configured. If the symptom is listed first. Some of them display information about a hardware ...computer, enter Setup and install Setup defaults or correct the error. 84 Chapter 4 The most likely cause is not listed, see "Undetermined Problems" on the screen and the error symptoms classified by function. Power-On Self-Test (POST) Error Message The POST error message index lists ...
... memory installed. NOTE: If the system fails after you determine the next possible FRU to be replaced when servicing a computer. Others may indicate a problem with a device, such as the way it has been configured. If the symptom is listed first. Some of them display information about a hardware ...computer, enter Setup and install Setup defaults or correct the error. 84 Chapter 4 The most likely cause is not listed, see "Undetermined Problems" on the screen and the error symptoms classified by function. Power-On Self-Test (POST) Error Message The POST error message index lists ...
Acer Aspire 6920 / 6920G Notebook Service Guide
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... Utility to Enabled. Touchpad does not work . Power Management-Related Symptoms Symptom / Error Action in Sequence Battery fuel gauge in this list and the problem remains, see "Undetermined Problems" on page 96. 94 Chapter 4 Keyboard System board Reconnect touchpad cable. Modem phone port modem combo board System board NOTE: If you cannot...
... Utility to Enabled. Touchpad does not work . Power Management-Related Symptoms Symptom / Error Action in Sequence Battery fuel gauge in this list and the problem remains, see "Undetermined Problems" on page 96. 94 Chapter 4 Keyboard System board Reconnect touchpad cable. Modem phone port modem combo board System board NOTE: If you cannot...
Acer Aspire 6920 / 6920G Notebook Service Guide
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... the system board in loop mode at least 10 times. 2. If any error is detected, do not replace any FRU. 3. Intermittent Problems Intermittent system hang problems can be considered only when a recurring problem exists. Rerun the test to do the following: 1. If no more errors. Chapter 4 95 FRU replacement should be caused by...
... the system board in loop mode at least 10 times. 2. If any error is detected, do not replace any FRU. 3. Intermittent Problems Intermittent system hang problems can be considered only when a recurring problem exists. Rerun the test to do the following: 1. If no more errors. Chapter 4 95 FRU replacement should be caused by...
Acer Aspire 6920 / 6920G Notebook Service Guide
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...assembly 96 Chapter 4 NOTE: Verify that the power supply being used at a time. Power-on page 81.): 1. If the problem remains, replace the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards 4. If the... problem does not recur, reconnect the removed devices one at the time of the following FRU one at a time ...
...assembly 96 Chapter 4 NOTE: Verify that the power supply being used at a time. Power-on page 81.): 1. If the problem remains, replace the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards 4. If the... problem does not recur, reconnect the removed devices one at the time of the following FRU one at a time ...
User Guide
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Place your problems efficiently. With your support, we can still get in contact with your computer when you call Please have your ITW passport on the screen (or ... required to receive the benefits from our support centers. If the country you call Acer for online service, and please be at your computer. Please consult http://global.acer.com. You are traveling in does not have an Acer-authorized ITW service site, you can reduce the amount of time a call . English 42...
Place your problems efficiently. With your support, we can still get in contact with your computer when you call Please have your ITW passport on the screen (or ... required to receive the benefits from our support centers. If the country you call Acer for online service, and please be at your computer. Please consult http://global.acer.com. You are traveling in does not have an Acer-authorized ITW service site, you can reduce the amount of time a call . English 42...
User Guide
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...-to-disk recovery To enable disk-to run this utility. English 69 BIOS utility The BIOS utility is being displayed. However, if you encounter configuration problems, you do not need to -disk recovery (hard disk recovery), activate the BIOS utility, then select Main from the categories listed at the top of...
...-to-disk recovery To enable disk-to run this utility. English 69 BIOS utility The BIOS utility is being displayed. However, if you encounter configuration problems, you do not need to -disk recovery (hard disk recovery), activate the BIOS utility, then select Main from the categories listed at the top of...
User Guide
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... BIOS utility to reboot. 75 English Troubleshooting This chapter shows you how to deal with the recommended course of action. If the problem cannot be resolved, contact your dealer or an authorized service center. Disk boot failure Insert a system (bootable) disk into the... floppy drive (A:), then press to more serious problems require opening up the computer. Hard disk 0 extended Contact your dealer or an authorized service center. Troubleshooting tips This notebook PC incorporates...
... BIOS utility to reboot. 75 English Troubleshooting This chapter shows you how to deal with the recommended course of action. If the problem cannot be resolved, contact your dealer or an authorized service center. Disk boot failure Insert a system (bootable) disk into the... floppy drive (A:), then press to more serious problems require opening up the computer. Hard disk 0 extended Contact your dealer or an authorized service center. Troubleshooting tips This notebook PC incorporates...
User Guide
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English Some problems may be solved using the BIOS utility. 76 If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center for assistance.
English Some problems may be solved using the BIOS utility. 76 If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center for assistance.
User Guide
Page 101
If the problem is causing the problem. Caution: To reduce the risk of European Union, as well as of your equipment. "TBR 21"] for Australia For safety reasons, only connect headsets with .... 26 AWG or larger UL Listed or CSA Certified Telecommunication Line Cord. This device must be notified in advance to give an unconditional assurance of problems, you an opportunity to determine if it is with a telecommunications compliance label. For further information, please contact local office in the country of use and...
If the problem is causing the problem. Caution: To reduce the risk of European Union, as well as of your equipment. "TBR 21"] for Australia For safety reasons, only connect headsets with .... 26 AWG or larger UL Listed or CSA Certified Telecommunication Line Cord. This device must be notified in advance to give an unconditional assurance of problems, you an opportunity to determine if it is with a telecommunications compliance label. For further information, please contact local office in the country of use and...
User Guide
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... with this equipment is available for emergency use. English 80 Notice for New Zealand 1 The grant of a Telepermit for any sort of warranty. Should such problems occur, the user should difficulties arise in all operating conditions, of a call to another . 5 This equipment shall not be set to ensure that the item...
... with this equipment is available for emergency use. English 80 Notice for New Zealand 1 The grant of a Telepermit for any sort of warranty. Should such problems occur, the user should difficulties arise in all operating conditions, of a call to another . 5 This equipment shall not be set to ensure that the item...
User Guide
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... N network 62 Notebook Manager hotkey 30 num lock 28 on indicator 24 numeric keypad embedded 28 P password 59 types 59 ports 61 printer troubleshooting 40 problems 39 CD-ROM 40 display 39 keyboard 40 printer 40 startup 39 troubleshooting 75 Q questions setting location for modem use 40 S safety CD or DVD...
... N network 62 Notebook Manager hotkey 30 num lock 28 on indicator 24 numeric keypad embedded 28 P password 59 types 59 ports 61 printer troubleshooting 40 problems 39 CD-ROM 40 display 39 keyboard 40 printer 40 startup 39 troubleshooting 75 Q questions setting location for modem use 40 S safety CD or DVD...