Aspire 5349, 5749, 5749Z Service Guide
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... Memory 1-5 Display 1-5 Audio Subsystem 1-5 Graphics 1-6 Storage Subsystem 1-6 Optical Media Drive 1-6 Privacy Control 1-6 Webcam 1-6 Wireless and networking 1-7 Dimension and Weight 1-7 Power Adapter and Battery 1-7 Input and Controls 1-8 I/O Ports 1-8 Optional Items 1-8 Warranty 1-8 Eco-compliance 1-8 Environment 1-9 Software 1-10 Notebook Tour 1-11 Touchpad Basics 1-18 Using the Keyboard 1-19 Windows Keys 1-20 Hotkeys 1-21 Using the communication key 1-22 Specification Tables 1-24 Computer specifications 1-24 Processor 1-25 Processor Specifications 1-26 CPU Fan...
... Memory 1-5 Display 1-5 Audio Subsystem 1-5 Graphics 1-6 Storage Subsystem 1-6 Optical Media Drive 1-6 Privacy Control 1-6 Webcam 1-6 Wireless and networking 1-7 Dimension and Weight 1-7 Power Adapter and Battery 1-7 Input and Controls 1-8 I/O Ports 1-8 Optional Items 1-8 Warranty 1-8 Eco-compliance 1-8 Environment 1-9 Software 1-10 Notebook Tour 1-11 Touchpad Basics 1-18 Using the Keyboard 1-19 Windows Keys 1-20 Hotkeys 1-21 Using the communication key 1-22 Specification Tables 1-24 Computer specifications 1-24 Processor 1-25 Processor Specifications 1-26 CPU Fan...
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...model 1-34 Audio Codec and Amplifier 1-35 Audio Interface 1-36 Battery 1-36 VRAM 1-37 USB Port 1-37 AC Adapter 1-37 System Power Management 1-38 Card Reader 1-38 System LED Indicator 1-39 System DMA Specification 1-39 System Interrupt Specification 1-40 System I/O Address Map 1-44 System I/O Address Map (Continued 1-45 CHAPTER 2 System Utilities BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS 2-4 Information 2-4 Main 2-6 Advanced 2-8 Security 2-9 Power 2-13 Boot 2-14 Exit 2-15 BIOS Flash Utilities 2-16 DOS Flash Utility 2-17 WinFlash Utility 2-18 Clearing...
...model 1-34 Audio Codec and Amplifier 1-35 Audio Interface 1-36 Battery 1-36 VRAM 1-37 USB Port 1-37 AC Adapter 1-37 System Power Management 1-38 Card Reader 1-38 System LED Indicator 1-39 System DMA Specification 1-39 System Interrupt Specification 1-40 System I/O Address Map 1-44 System I/O Address Map (Continued 1-45 CHAPTER 2 System Utilities BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS 2-4 Information 2-4 Main 2-6 Advanced 2-8 Security 2-9 Power 2-13 Boot 2-14 Exit 2-15 BIOS Flash Utilities 2-16 DOS Flash Utility 2-17 WinFlash Utility 2-18 Clearing...
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... 3-5 Maintenance Flowchart 3-6 Getting Started 3-7 Battery Pack Removal 3-8 Battery Pack Installation 3-8 Dummy Card Removal 3-9 Dummy Card Installation 3-9 Keyboard Removal 3-10 Keyboard Installation 3-11 UpperCase Screws and FFC Removal 3-12 UpperCase Screws and FFC Installation 3-12 ODD (Optical Disk Drive) Module Removal 3-13 ODD Module Installation 3-14 Base Cover Removal 3-15 Base Cover Installation 3-15 USB Module Removal 3-16 USB Module Installation 3-17 HDD (Hard Disk Drive) Removal 3-18 Hard Disk Drive Installation 3-19 RTC (Real Time Clock) Battery Removal 3-20...
... 3-5 Maintenance Flowchart 3-6 Getting Started 3-7 Battery Pack Removal 3-8 Battery Pack Installation 3-8 Dummy Card Removal 3-9 Dummy Card Installation 3-9 Keyboard Removal 3-10 Keyboard Installation 3-11 UpperCase Screws and FFC Removal 3-12 UpperCase Screws and FFC Installation 3-12 ODD (Optical Disk Drive) Module Removal 3-13 ODD Module Installation 3-14 Base Cover Removal 3-15 Base Cover Installation 3-15 USB Module Removal 3-16 USB Module Installation 3-17 HDD (Hard Disk Drive) Removal 3-18 Hard Disk Drive Installation 3-19 RTC (Real Time Clock) Battery Removal 3-20...
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... Display) Module Removal 3-42 LCD Module Installation 3-43 LCD Bezel Removal 3-44 LCD Bezel Installation 3-45 Camera Module Removal 3-46 Camera Module Installation 3-47 LCD Panel Removal 3-48 LCD Panel Installation 3-49 LCD Hinge Removal 3-50 LCD Hinge Installation 3-50 LVDS Cable Removal 3-51 LVDS Cable Installation 3-52 CHAPTER 4 Troubleshooting Introduction 4-3 General Information 4-3 Power On Issues 4-4 No Display Issues 4-5 LCD Failure 4-8 Keyboard Failure 4-9 Touchpad Failure 4-10 Internal Speaker Failure 4-11 Microphone Failure 4-13 USB Failure 4-14 Other Functions...
... Display) Module Removal 3-42 LCD Module Installation 3-43 LCD Bezel Removal 3-44 LCD Bezel Installation 3-45 Camera Module Removal 3-46 Camera Module Installation 3-47 LCD Panel Removal 3-48 LCD Panel Installation 3-49 LCD Hinge Removal 3-50 LCD Hinge Installation 3-50 LVDS Cable Removal 3-51 LVDS Cable Installation 3-52 CHAPTER 4 Troubleshooting Introduction 4-3 General Information 4-3 Power On Issues 4-4 No Display Issues 4-5 LCD Failure 4-8 Keyboard Failure 4-9 Touchpad Failure 4-10 Internal Speaker Failure 4-11 Microphone Failure 4-13 USB Failure 4-14 Other Functions...
Aspire 5349, 5749, 5749Z Service Guide
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... Memory 1-5 Display 1-5 Audio Subsystem 1-5 Graphics 1-6 Storage Subsystem 1-6 Optical Media Drive 1-6 Privacy Control 1-6 Webcam 1-6 Wireless and networking 1-7 Dimension and Weight 1-7 Power Adapter and Battery 1-7 Input and Controls 1-8 I/O Ports 1-8 Optional Items 1-8 Warranty 1-8 Eco-compliance 1-8 Environment 1-9 Software 1-10 Notebook Tour 1-11 Touchpad Basics 1-18 Using the Keyboard 1-19 Windows Keys 1-20 Hotkeys 1-21 Using the communication key 1-22 Specification Tables 1-24 Computer specifications 1-24 Processor 1-25 Processor Specifications 1-26 CPU Fan...
... Memory 1-5 Display 1-5 Audio Subsystem 1-5 Graphics 1-6 Storage Subsystem 1-6 Optical Media Drive 1-6 Privacy Control 1-6 Webcam 1-6 Wireless and networking 1-7 Dimension and Weight 1-7 Power Adapter and Battery 1-7 Input and Controls 1-8 I/O Ports 1-8 Optional Items 1-8 Warranty 1-8 Eco-compliance 1-8 Environment 1-9 Software 1-10 Notebook Tour 1-11 Touchpad Basics 1-18 Using the Keyboard 1-19 Windows Keys 1-20 Hotkeys 1-21 Using the communication key 1-22 Specification Tables 1-24 Computer specifications 1-24 Processor 1-25 Processor Specifications 1-26 CPU Fan...
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...-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 6X DVD-ROM DL, 6X DVD-R DL, 6X DVD+R DL, 6X DVD-RW, 6X DVD+RW, 5X DVD-RAM Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL, 4X DVD+R DL, 6X DVD-RW, 8X DVD+RW, 5X DVD-RAM Privacy Control 0 BIOS user, supervisor, HDD passwords Kensington lock slot Webcam 0 Acer Video Conference, featuring: Acer Crystal Eye webcam 1-6 Hardware Specifications and Configurations
...-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 6X DVD-ROM DL, 6X DVD-R DL, 6X DVD+R DL, 6X DVD-RW, 6X DVD+RW, 5X DVD-RAM Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL, 4X DVD+R DL, 6X DVD-RW, 8X DVD+RW, 5X DVD-RAM Privacy Control 0 BIOS user, supervisor, HDD passwords Kensington lock slot Webcam 0 Acer Video Conference, featuring: Acer Crystal Eye webcam 1-6 Hardware Specifications and Configurations
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Charging: The light shows amber when the battery is charging. 2. Table 1-1. Fully charged: The light shows blue when in AC mode. 9 Palmrest Comfortable support area for your hands when you use the computer. 10 Speaker Delivers audio output Note: Color option may depend on the model. 1-12 Hardware Specifications and Configurations Battery indicator Indicates the computer's battery status. 1. Top View # Icon Item 8 Power indicator Description Indicates the computer's power status.
Charging: The light shows amber when the battery is charging. 2. Table 1-1. Fully charged: The light shows blue when in AC mode. 9 Palmrest Comfortable support area for your hands when you use the computer. 10 Speaker Delivers audio output Note: Color option may depend on the model. 1-12 Hardware Specifications and Configurations Battery indicator Indicates the computer's battery status. 1. Top View # Icon Item 8 Power indicator Description Indicates the computer's power status.
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Left View Table 1-4. Left View # Icon Item 1 DC-in jack Description Connects to an AC adapter. 2 Ventilation slots Enable the computer to stay cool, even after prolonged use. 3 External display Connects to a display device (e.g., external (VGA) port monitor, LCD projector). 4 Ethernet (RJ-45) port Connects to an Ethernet 10/100 based network. 5 HDMI port Supports high-definition digital video connections. 6 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse, USB camera). Hardware Specifications and Configurations 1-15 Figure 1-4.
Left View Table 1-4. Left View # Icon Item 1 DC-in jack Description Connects to an AC adapter. 2 Ventilation slots Enable the computer to stay cool, even after prolonged use. 3 External display Connects to a display device (e.g., external (VGA) port monitor, LCD projector). 4 Ethernet (RJ-45) port Connects to an Ethernet 10/100 based network. 5 HDMI port Supports high-definition digital video connections. 6 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse, USB camera). Hardware Specifications and Configurations 1-15 Figure 1-4.
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... connected to a network domain) + < > + : Moves focus from Start menu, to the Quick Launch toolbar, to the system tray (use RIGHT ARROW or LEFT ARROW to move focus to provide a variety of Access Center Application key This key has the same effect as clicking on the Windows Start button; it launches the Start menu. it opens the application's context menu. 1-20 Hardware Specifications and Configurations Windows Keys 0 The keyboard has two keys that perform Windows-specific functions...
... connected to a network domain) + < > + : Moves focus from Start menu, to the Quick Launch toolbar, to the system tray (use RIGHT ARROW or LEFT ARROW to move focus to provide a variety of Access Center Application key This key has the same effect as clicking on the Windows Start button; it launches the Start menu. it opens the application's context menu. 1-20 Hardware Specifications and Configurations Windows Keys 0 The keyboard has two keys that perform Windows-specific functions...
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.... Hot key + + Icon Function Communication Sleep Description Enables/disables the computer's communication devices. (Communication devices may vary by configuration.) Puts the computer in the hockey combination. Turns the touchpad on and off. + + Speaker toggle Brightness up Turns the speakers on and off to save power. Keyboard Hotkeys To activate hotkeys, press and hold the key before pressing the other key in Sleep mode. + + + Display toggle Display off Touchpad toggle Switches display output between the display screen, external monitor (if connected) and...
.... Hot key + + Icon Function Communication Sleep Description Enables/disables the computer's communication devices. (Communication devices may vary by configuration.) Puts the computer in the hockey combination. Turns the touchpad on and off. + + Speaker toggle Brightness up Turns the speakers on and off to save power. Keyboard Hotkeys To activate hotkeys, press and hold the key before pressing the other key in Sleep mode. + + + Display toggle Display off Touchpad toggle Switches display output between the display screen, external monitor (if connected) and...
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... 4200 N/A System Memory Item Specification Memory controller Built in at CPU Memory size DDR3 1066MHz 1 GB, 2 GB, 4 GB DIMM socket number 2 socket Supports memory size per socket 4 GB Supports maximum memory size 8 GB Supports DIMM type SDRAM memory interface design Supports DIMM Speed 800/1066/1333 SDRAM Support DIMM voltage 1.5V Supports DIMM package Standard 204P Hardware Specifications and Configurations 1-27 CPU Fan True Value Table (TJ85-CPU) Fan On (°C) Fan Off (°C) 45...
... 4200 N/A System Memory Item Specification Memory controller Built in at CPU Memory size DDR3 1066MHz 1 GB, 2 GB, 4 GB DIMM socket number 2 socket Supports memory size per socket 4 GB Supports maximum memory size 8 GB Supports DIMM type SDRAM memory interface design Supports DIMM Speed 800/1066/1333 SDRAM Support DIMM voltage 1.5V Supports DIMM package Standard 204P Hardware Specifications and Configurations 1-27 CPU Fan True Value Table (TJ85-CPU) Fan On (°C) Fan Off (°C) 45...
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... 3.0 Specifications Atheros BU22 Single-chip Bluetooth v4.0 solution USB 2.0 full-speed device interface, supporting Device Firmware Upgrade (DFU) I²C or SPI interface, supporting external EEPROM and serial flash devices 1.2V linear voltage regulator (LDO) Integrated 32-bit CPU with 128 KByte data RAM and 512 KByte program ROM On-chip low power oscillator On-chip one-time programmable (OTP) memory ...
... 3.0 Specifications Atheros BU22 Single-chip Bluetooth v4.0 solution USB 2.0 full-speed device interface, supporting Device Firmware Upgrade (DFU) I²C or SPI interface, supporting external EEPROM and serial flash devices 1.2V linear voltage regulator (LDO) Integrated 32-bit CPU with 128 KByte data RAM and 512 KByte program ROM On-chip low power oscillator On-chip one-time programmable (OTP) memory ...
Aspire 5349, 5749, 5749Z Service Guide
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... for PC peripheral devices with Memory Stick Slot ver. 1.16-00 Complies with xD-Picture Card (xD) specification up to Disk (S4) Specification Al devices in this state. CPU set power down VGA Suspend Audio Power Down Hard Disk Power Down Super I/O Low Power mode Also called Hibernation Mode. Individual devices such as the CPU and hard disc may be power managed in the system are turned off the whole...
... for PC peripheral devices with Memory Stick Slot ver. 1.16-00 Complies with xD-Picture Card (xD) specification up to Disk (S4) Specification Al devices in this state. CPU set power down VGA Suspend Audio Power Down Hard Disk Power Down Super I/O Low Power mode Also called Hibernation Mode. Individual devices such as the CPU and hard disc may be power managed in the system are turned off the whole...
Aspire 5349, 5749, 5749Z Service Guide
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... Utilities BIOS Setup Utility 0 This utility is subject to specific models. To change the boot device without entering BIOS Setup Utility, set to enter the multi-boot menu. use the up and down arrow keys Change parameter value - press F9. Read parameter help is found in square brackets open the DIMM door open the DIMM door[ ]. NOTE: NOTE: System information is a hardware configuration program built into a computer's BIOS (Basic Input/Output System). To change the boot device...
... Utilities BIOS Setup Utility 0 This utility is subject to specific models. To change the boot device without entering BIOS Setup Utility, set to enter the multi-boot menu. use the up and down arrow keys Change parameter value - press F9. Read parameter help is found in square brackets open the DIMM door open the DIMM door[ ]. NOTE: NOTE: System information is a hardware configuration program built into a computer's BIOS (Basic Input/Output System). To change the boot device...
Aspire 5349, 5749, 5749Z Service Guide
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... Enter. 3. Use the and keys to Set. NOTE: NOTE: Password on Boot must be set Supervisor Password parameter to save changes and exit the BIOS Setup Utility. 2. Type current password in Enter New Password and Confirm New Password fields. Press Enter twice without typing anything in Enter Current Password field and press Enter. 3. Set Supervisor Password 2. If the verification is complete after the user presses Enter. Figure 2-8. If the password entered does not match the current password, the screen...
... Enter. 3. Use the and keys to Set. NOTE: NOTE: Password on Boot must be set Supervisor Password parameter to save changes and exit the BIOS Setup Utility. 2. Type current password in Enter New Password and Confirm New Password fields. Press Enter twice without typing anything in Enter Current Password field and press Enter. 3. Set Supervisor Password 2. If the verification is complete after the user presses Enter. Figure 2-8. If the password entered does not match the current password, the screen...
Aspire 5349, 5749, 5749Z Service Guide
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Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Table 4-1. Common Problems Symptoms (Verified) Power On Issues No Display Issues LCD Failure Keyboard Failure Touchpad Failure Internal Speaker Failure Microphone Failure USB Failure Other Functions Failure Intermittent Problems Undetermined Problems 4. If the Issue is still not resolved, refer to determine the solution. Obtain as much detailed information as described. If...
Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Table 4-1. Common Problems Symptoms (Verified) Power On Issues No Display Issues LCD Failure Keyboard Failure Touchpad Failure Internal Speaker Failure Microphone Failure USB Failure Other Functions Failure Intermittent Problems Undetermined Problems 4. If the Issue is still not resolved, refer to determine the solution. Obtain as much detailed information as described. If...
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...;Fans start up Status LEDs illuminate If no power, refer to Power On Issues. 3. No Power On Issues Ext. Make sure the computer has power by checking for 10 seconds. Switching between internal and external by removing the power cable and battery. DDR RAM module Replace M/B CPU thermal module well No screw? Fasten Screw Figure 4-2. Make sure that internal display is selected. Power On? Reference product pages for specific model procedures. 2. Troubleshooting 4-5 DDRRAM module OK...
...;Fans start up Status LEDs illuminate If no power, refer to Power On Issues. 3. No Power On Issues Ext. Make sure the computer has power by checking for 10 seconds. Switching between internal and external by removing the power cable and battery. DDR RAM module Replace M/B CPU thermal module well No screw? Fasten Screw Figure 4-2. Make sure that internal display is selected. Power On? Reference product pages for specific model procedures. 2. Troubleshooting 4-5 DDRRAM module OK...
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.... 4-6 Troubleshooting Remove the drives (refer to Maintenance Flowchart. If the display is too dim at the highest brightness setting, the LCD is by one until the failure point is listed under Other Devices 7. 4. Connect the power and reboot the computer. 5. Connect an external monitor to Disassembly Process. 3. Start the computer. Refer to Maintenance Flowchart). 11. Refer to the computer and switch between the internal display and the external display is faulty and should be replaced...
.... 4-6 Troubleshooting Remove the drives (refer to Maintenance Flowchart. If the display is too dim at the highest brightness setting, the LCD is by one until the failure point is listed under Other Devices 7. 4. Connect the power and reboot the computer. 5. Connect an external monitor to Disassembly Process. 3. Start the computer. Refer to Maintenance Flowchart). 11. Refer to the computer and switch between the internal display and the external display is faulty and should be replaced...
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..., connect the removed devices one at least 10 times. 2. Intermittent Problems 0 Intermittent system hang problems can be considered only when a recurring problem exists. FRU replacement should be caused by the computer. Perform the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards...
..., connect the removed devices one at least 10 times. 2. Intermittent Problems 0 Intermittent system hang problems can be considered only when a recurring problem exists. FRU replacement should be caused by the computer. Perform the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards...
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... POST Code Table Functionality Name (Include\ PostCode.h) Phase Post Code Description BDS_ENTER_BDS BDS 10 Enter BDS entry BDS_INSTALL_HOTKEY BDS 11 Install Hotkey service BDS_ASF_INIT* BDS 12 ASF Initialization BDS_PCI_ENUMERATION_START BDS 13 PCI enumeration BDS_BEFORE_PCIIO_INSTALL BDS 14 PCI resource assign complete BDS_PCI_ENUMERATION_END BDS 15 PCI enumeration complete BDS_CONNECT_CONSOLE_IN BDS 16 Keyboard Controller, Keyboard and Mouse initialization BDS_CONNECT_CONSOLE_OUT BDS 17 Video device initialization 4-20 Troubleshooting Platform...
... POST Code Table Functionality Name (Include\ PostCode.h) Phase Post Code Description BDS_ENTER_BDS BDS 10 Enter BDS entry BDS_INSTALL_HOTKEY BDS 11 Install Hotkey service BDS_ASF_INIT* BDS 12 ASF Initialization BDS_PCI_ENUMERATION_START BDS 13 PCI enumeration BDS_BEFORE_PCIIO_INSTALL BDS 14 PCI resource assign complete BDS_PCI_ENUMERATION_END BDS 15 PCI enumeration complete BDS_CONNECT_CONSOLE_IN BDS 16 Keyboard Controller, Keyboard and Mouse initialization BDS_CONNECT_CONSOLE_OUT BDS 17 Video device initialization 4-20 Troubleshooting Platform...