Service Guide
Page 184
...No hardware is a good connection. If the Issue is still not resolved, see Windows Help and Support. 10. If the mouse uses a wireless connection, insert new batteries and confirm there is listed under Other Devices. 13. Restore system and file settings from a known good date using ... earlier time and date. 9. Remove any recently added hardware and associated software. 7. If the issue is properly installed. Roll back the mouse driver to correct the problem. See the mouse user manual. 3. Try an alternative mouse. 2. For more information see "Online Support Information" on page...
...No hardware is a good connection. If the Issue is still not resolved, see Windows Help and Support. 10. If the mouse uses a wireless connection, insert new batteries and confirm there is listed under Other Devices. 13. Restore system and file settings from a known good date using ... earlier time and date. 9. Remove any recently added hardware and associated software. 7. If the issue is properly installed. Roll back the mouse driver to correct the problem. See the mouse user manual. 3. Try an alternative mouse. 2. For more information see "Online Support Information" on page...