Acer Aspire 5542 Notebook Series Service Guide
Page 5
... and the product it supports, please read the following general information. 1. For ACER-AUTHORIZED SERVICE PROVIDERS, your regional offices or the responsible personnel/channel to the BASIC CONFIGURATION decided for Acer's "global" product offering. This Service Guide provides you with further technical details....MAY have a DIFFERENT part number code to -date information available on card, modem, or extra memory capability). To better fit local market requirements and enhance product competitiveness, your regional Acer office to extend the functionality of customer machines.
... and the product it supports, please read the following general information. 1. For ACER-AUTHORIZED SERVICE PROVIDERS, your regional offices or the responsible personnel/channel to the BASIC CONFIGURATION decided for Acer's "global" product offering. This Service Guide provides you with further technical details....MAY have a DIFFERENT part number code to -date information available on card, modem, or extra memory capability). To better fit local market requirements and enhance product competitiveness, your regional Acer office to extend the functionality of customer machines.
Acer Aspire 5542 Notebook Series Service Guide
Page 8
... System Check Procedures 96 External Diskette Drive Check 96 External CD-ROM Drive Check 96 Keyboard or Auxiliary Input Device Check 96 Memory Check 97 Power System Check 97 Touchpad Check 98 Power-On Self-Test (POST) Error Message 98 Index of Error Messages ...Unit) List 121 Exploded Diagram 122 FRU List 123 Model Definition and Configuration 214 Aspire 5738G/5738ZG/5738Z/5738/5338 Series 215 Aspire 5536/5536G/5236 Series 235 Aspire 5738DG/5738DZG Series 249 Aspire 5542G/5542/5242 Series 263 Test Compatible Components 291 Microsoft® Windows® Environment Test ...
... System Check Procedures 96 External Diskette Drive Check 96 External CD-ROM Drive Check 96 Keyboard or Auxiliary Input Device Check 96 Memory Check 97 Power System Check 97 Touchpad Check 98 Power-On Self-Test (POST) Error Message 98 Index of Error Messages ...Unit) List 121 Exploded Diagram 122 FRU List 123 Model Definition and Configuration 214 Aspire 5738G/5738ZG/5738Z/5738/5338 Series 215 Aspire 5536/5536G/5236 Series 235 Aspire 5738DG/5738DZG Series 249 Aspire 5542G/5542/5242 Series 263 Test Compatible Components 291 Microsoft® Windows® Environment Test ...
Acer Aspire 5542 Notebook Series Service Guide
Page 9
... mobile processor* • Mobile Intel® GM45/GL40 Express Chipset* • Acer InviLink™ Nplify™ 802.11b/g/Draft-N* • Acer InviLink™ 802.11b/g* For Aspire 5542G/5542/5242 and Aspire 5536/5536G/5236 Series AMD Better By Design program, featuring: • AMD Turion...8226; Mobile AMD Sempron™ processor* • AMD M780G Chipset • Acer InviLink™ Nplify™ 802.11b/g/Draft-N* • Acer InviLink™ 802.11b/g* System memory For Aspire 5738DG/5738DZG and Aspire 5738G/5738ZG/5738Z/5738/5338 Series • Dual-channel SDRAM support • Up...
... mobile processor* • Mobile Intel® GM45/GL40 Express Chipset* • Acer InviLink™ Nplify™ 802.11b/g/Draft-N* • Acer InviLink™ 802.11b/g* For Aspire 5542G/5542/5242 and Aspire 5536/5536G/5236 Series AMD Better By Design program, featuring: • AMD Turion...8226; Mobile AMD Sempron™ processor* • AMD M780G Chipset • Acer InviLink™ Nplify™ 802.11b/g/Draft-N* • Acer InviLink™ 802.11b/g* System memory For Aspire 5738DG/5738DZG and Aspire 5738G/5738ZG/5738Z/5738/5338 Series • Dual-channel SDRAM support • Up...
Acer Aspire 5542 Notebook Series Service Guide
Page 16
... blue when in -1 card reader Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), xD-Picture Card (xD). Only one card can operate at any given time. 2 Latch Locks and releases the lid. 8 Chapter 1 Down Acer PowerSmart Puts your hands when you use the computer. 11 Touchpad toggle...
... blue when in -1 card reader Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), xD-Picture Card (xD). Only one card can operate at any given time. 2 Latch Locks and releases the lid. 8 Chapter 1 Down Acer PowerSmart Puts your hands when you use the computer. 11 Touchpad toggle...
Acer Aspire 5542 Notebook Series Service Guide
Page 19
Chapter 1 11 Bottom View Icon Item 1 Battery bay Description Houses the computer's battery pack. 2 Battery release latch Releases the battery for removal. 3 Battery lock Locks the battery in position. 4 Hard disk bay Houses the computer's hard disk (secured with screws). 5 Memory compartment Houses the computer's main memory. 6 Ventilation slots and Enable the computer to stay cool, even after prolonged cooling fan use. Note: Do not cover or obstruct the opening of the fan.
Chapter 1 11 Bottom View Icon Item 1 Battery bay Description Houses the computer's battery pack. 2 Battery release latch Releases the battery for removal. 3 Battery lock Locks the battery in position. 4 Hard disk bay Houses the computer's hard disk (secured with screws). 5 Memory compartment Houses the computer's main memory. 6 Ventilation slots and Enable the computer to stay cool, even after prolonged cooling fan use. Note: Do not cover or obstruct the opening of the fan.
Acer Aspire 5542 Notebook Series Service Guide
Page 28
... of slot 1 and slot 2 could be reversed. System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Specification Built-in 0MB (no on LAN support compliant... 2048MB Slot 1 512MB 1024MB 2048MB 512MB 1024MB 2048MB 0MB 512MB 1024MB 2048MB 0MB 512MB 1024MB 2048MB Slot 2 Total Memory 512MB 1024MB 2048MB 1024MB 1536MB 2560MB 1024MB 1536MB 2048MB 3072MB 2048MB 2560MB 3072MB 4096MB NOTE: Above table lists some system...
... of slot 1 and slot 2 could be reversed. System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Specification Built-in 0MB (no on LAN support compliant... 2048MB Slot 1 512MB 1024MB 2048MB 512MB 1024MB 2048MB 0MB 512MB 1024MB 2048MB 0MB 512MB 1024MB 2048MB Slot 2 Total Memory 512MB 1024MB 2048MB 1024MB 1536MB 2560MB 1024MB 1536MB 2048MB 3072MB 2048MB 2560MB 3072MB 4096MB NOTE: Above table lists some system...
Acer Aspire 5542 Notebook Series Service Guide
Page 30
...) +/- 5% 8MB SATA 875 (Max. 3.0 Gbit/s Buffer-host data transfer) 5V(DC) +/- 5% Optical Disc Drive Item Vendor & model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format 22 Specification HLDS Super-Multi Drive DL 8X GT30N LF SONY Super-Multi Drive DL 8X AD-7590S LF SONY Super...
...) +/- 5% 8MB SATA 875 (Max. 3.0 Gbit/s Buffer-host data transfer) 5V(DC) +/- 5% Optical Disc Drive Item Vendor & model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format 22 Specification HLDS Super-Multi Drive DL 8X GT30N LF SONY Super-Multi Drive DL 8X AD-7590S LF SONY Super...
Acer Aspire 5542 Notebook Series Service Guide
Page 31
... Release (Release Button) (b) Release by ATAPI command (c) Emergency Release 5 V +/- 5% (Operating) Blu-Ray Disc Drive Item Vendor & model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format Specification HLDS BD COMBO DRIVE TRAY DL 4X CT10 LF PANASONIC BD COMBO 12.7mm Tray DL 4X UJ-130A With...
... Release (Release Button) (b) Release by ATAPI command (c) Emergency Release 5 V +/- 5% (Operating) Blu-Ray Disc Drive Item Vendor & model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format Specification HLDS BD COMBO DRIVE TRAY DL 4X CT10 LF PANASONIC BD COMBO 12.7mm Tray DL 4X UJ-130A With...
Acer Aspire 5542 Notebook Series Service Guide
Page 32
...• Mobile Intel® GL40 Express Chipset* • Mobile Intel® GM45 Express Chipset* • NVIDIA® GeForce® G105M* Aspire 5738DG/5738DZG, Aspire 5542G and Aspire 5536G : • ATI Radeon™ HD 3200 Graphics* • ATI Mobility Radeon™ HD 4570* 1 GB DDR3 USB Item Chipset ... Interface Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Sampling rate Internal microphone Internal speaker / Quantity Video Item Chipset Memory size Specification Realtek ALC888S-VC Built-in Stereo 18 bit stereo full duplex HD audio Interface;
...• Mobile Intel® GL40 Express Chipset* • Mobile Intel® GM45 Express Chipset* • NVIDIA® GeForce® G105M* Aspire 5738DG/5738DZG, Aspire 5542G and Aspire 5536G : • ATI Radeon™ HD 3200 Graphics* • ATI Mobility Radeon™ HD 4570* 1 GB DDR3 USB Item Chipset ... Interface Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Sampling rate Internal microphone Internal speaker / Quantity Video Item Chipset Memory size Specification Realtek ALC888S-VC Built-in Stereo 18 bit stereo full duplex HD audio Interface;
Acer Aspire 5542 Notebook Series Service Guide
Page 39
...Enter Select Sub-Menu F10 Save and Exit AMD CPU: Information Phoenix SecureCore(tm) Setup Utility Main Security Boot Exit System Time: System Date: Total Memory: [10:10:10] [03/06/2009] 4096 KB Item Specific Help , , or selects field. Chapter 2 31 Intel CPU: Information Phoenix... SecureCore(tm) Setup Utility Main Security Boot Exit System Time: System Date: System Memory: Extended Memory: Video Memory: [10:10:10] [03/05/2009] 632 KB 4093 MB 512 MB Item Specific Help , , or selects field. Actual values may differ...
...Enter Select Sub-Menu F10 Save and Exit AMD CPU: Information Phoenix SecureCore(tm) Setup Utility Main Security Boot Exit System Time: System Date: Total Memory: [10:10:10] [03/06/2009] 4096 KB Item Specific Help , , or selects field. Chapter 2 31 Intel CPU: Information Phoenix... SecureCore(tm) Setup Utility Main Security Boot Exit System Time: System Date: System Memory: Extended Memory: Video Memory: [10:10:10] [03/05/2009] 632 KB 4093 MB 512 MB Item Specific Help , , or selects field. Actual values may differ...
Acer Aspire 5542 Notebook Series Service Guide
Page 40
...the system date. The table below describes the parameters in these cases. 32 Chapter 2 This field reports the memory size of the extended memory in the system. This field reports the memory size of the system. Disabled: Customer Logo is not displayed, and Summary Screen is disabled... store operation system and restore the system to control the settings in this screen. Parameter System Time System Date System Memory Total Memory Extended Memory VGA Memory Quiet Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode Description Sets the system time. Enables, disables the system...
...the system date. The table below describes the parameters in these cases. 32 Chapter 2 This field reports the memory size of the extended memory in the system. This field reports the memory size of the system. Disabled: Customer Logo is not displayed, and Summary Screen is disabled... store operation system and restore the system to control the settings in this screen. Parameter System Time System Date System Memory Total Memory Extended Memory VGA Memory Quiet Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode Description Sets the system time. Enables, disables the system...
Acer Aspire 5542 Notebook Series Service Guide
Page 47
... renamed BIOS file and Crisis Disk to update the system BIOS flash ROM. After POST, release Fn + ESC key. BIOS Flash Utility The BIOS flash memory update is not completely loaded. NOTE: Please use the Flash utility. Rename the BIOS file as "XXXXXXX.FD" 2. Chapter 2 39 cold boot) while holding down... the Fn + ESC key. 7. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the AC adaptor power supply when you may not boot the system because the BIOS is required...
... renamed BIOS file and Crisis Disk to update the system BIOS flash ROM. After POST, release Fn + ESC key. BIOS Flash Utility The BIOS flash memory update is not completely loaded. NOTE: Please use the Flash utility. Rename the BIOS file as "XXXXXXX.FD" 2. Chapter 2 39 cold boot) while holding down... the Fn + ESC key. 7. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the AC adaptor power supply when you may not boot the system because the BIOS is required...
Acer Aspire 5542 Notebook Series Service Guide
Page 105
... Pack" on the screen, or hang the system. 1. If the voltage is not correct, go to +20.5V Pin 2: 0V, Ground 1. Memory Check Memory errors might stop system operations, show error messages on page 98. Boot from the power adapter does not always indicate a defect. 3. Press F2 in...correct, replace the power adapter. 2. NOTE: An audible noise from the diagnostics diskette and start the diagnostic program (please refer to the diagnostic memory in the following power sources: 1. If the voltage is supplied by the battery pack. • External keyboard If any of the power adapter...
... Pack" on the screen, or hang the system. 1. If the voltage is not correct, go to +20.5V Pin 2: 0V, Ground 1. Memory Check Memory errors might stop system operations, show error messages on page 98. Boot from the power adapter does not always indicate a defect. 3. Press F2 in...correct, replace the power adapter. 2. NOTE: An audible noise from the diagnostics diskette and start the diagnostic program (please refer to the diagnostic memory in the following power sources: 1. If the voltage is supplied by the battery pack. • External keyboard If any of the power adapter...
Acer Aspire 5542 Notebook Series Service Guide
Page 106
... charge operation, use the touchpad, the pointer drifts on the screen and the error symptoms classified by function. Reconnect the touchpad cables. 2. NOTE: Most of memory installed. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). 3. Re-install the battery pack. Replace the system board. This symptom...
... charge operation, use the touchpad, the pointer drifts on the screen and the error symptoms classified by function. Reconnect the touchpad cables. 2. NOTE: Most of memory installed. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). 3. Re-install the battery pack. Replace the system board. This symptom...
Acer Aspire 5542 Notebook Series Service Guide
Page 107
Battery critical LOW In this situation BIOS will shut down system, no message will be shown before "Equipment Configuration Error") Memory Error at offset: nnnn System battery is specified. Thermal critical High In this situation BIOS will issue 4 short beeps then shut down system, not show . "...
Battery critical LOW In this situation BIOS will shut down system, no message will be shown before "Equipment Configuration Error") Memory Error at offset: nnnn System battery is specified. Thermal critical High In this situation BIOS will issue 4 short beeps then shut down system, not show . "...
Acer Aspire 5542 Notebook Series Service Guide
Page 108
... drive System board 100 Chapter 4 run SETUP System cache error - RTC battery System board Run "Load Default Settings" in BIOS Setup Utility. Default configuration used Memory size found FRU/Action in BIOS Setup Utility. System board Run "Load Default Settings" in BIOS Setup Utility. RTC battery System board DIMM BIOS ROM...
... drive System board 100 Chapter 4 run SETUP System cache error - RTC battery System board Run "Load Default Settings" in BIOS Setup Utility. Default configuration used Memory size found FRU/Action in BIOS Setup Utility. System board Run "Load Default Settings" in BIOS Setup Utility. RTC battery System board DIMM BIOS ROM...
Acer Aspire 5542 Notebook Series Service Guide
Page 110
... POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory autosize 8254 timer initialization 8237 DMA controller initialization Reset Programmable Interrupt Controller Test DRAM refresh Test 8742 Keyboard Controller Set ES segment register ...to 4 GB Enable A20 line Autosize DRAM Initialize POST Memory Manager Clear 215 KB base RAM RAM failure on address line xxxx RAM failure on data bits xxxx of low byte of...
... POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory autosize 8254 timer initialization 8237 DMA controller initialization Reset Programmable Interrupt Controller Test DRAM refresh Test 8742 Keyboard Controller Set ES segment register ...to 4 GB Enable A20 line Autosize DRAM Initialize POST Memory Manager Clear 215 KB base RAM RAM failure on address line xxxx RAM failure on data bits xxxx of low byte of...
Acer Aspire 5542 Notebook Series Service Guide
Page 111
... interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines Jump to User Patch1 Configure advanced cache registers Initialize Multi Processor APIC Enable external and CPU caches Setup System Management Mode (SMM...
... interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines Jump to User Patch1 Configure advanced cache registers Initialize Multi Processor APIC Enable external and CPU caches Setup System Management Mode (SMM...
Acer Aspire 5542 Notebook Series Service Guide
Page 113
... recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Initialize Run Time Clock Initialize video Initialize System Management Mode Output one beep before boot 105
... recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Initialize Run Time Clock Initialize video Initialize System Management Mode Output one beep before boot 105
Acer Aspire 5542 Notebook Series Service Guide
Page 116
... short beeps every minute. Audio driver Speaker System board Speaker System board Action in Sequence PCMCIA slot assembly System board PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Memory count (size) appears different from the keyboard) Hard disk drive System board Press Fn+o and see if the computer enters hibernation mode. Keyboard...
... short beeps every minute. Audio driver Speaker System board Speaker System board Action in Sequence PCMCIA slot assembly System board PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Memory count (size) appears different from the keyboard) Hard disk drive System board Press Fn+o and see if the computer enters hibernation mode. Keyboard...