Service Guide
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...Devices. 13. Run the Event Viewer to the previous version if updated recently. 11. Roll back the mouse driver to check the events log for errors. Remove and reinstall the mouse driver. 12. There are no red Xs or yellow exclamation marks. • There are no device conflicts. ... operation. See the mouse user manual. 3. Restore system and file settings from a known good date using System Restore. If the mouse uses a wireless connection, insert new batteries and confirm there is OK. 2. External Mouse Failure If an external Mouse fails, perform the following general steps to correct ...
...Devices. 13. Run the Event Viewer to the previous version if updated recently. 11. Roll back the mouse driver to check the events log for errors. Remove and reinstall the mouse driver. 12. There are no red Xs or yellow exclamation marks. • There are no device conflicts. ... operation. See the mouse user manual. 3. Restore system and file settings from a known good date using System Restore. If the mouse uses a wireless connection, insert new batteries and confirm there is OK. 2. External Mouse Failure If an external Mouse fails, perform the following general steps to correct ...