Aspire 5020 Service Guide
Page 5
... information relating to those given in this information and the product it will NOT be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your regional office MAY have a DIFFERENT part number code to the BASIC CONFIGURATION decided for repair and service ...of a machine (e.g. To better fit local market requirements and enhance product competitiveness, your Acer office may have decided to -date information available on card, modem, or extra memory capability). V You MUST use the list provided by your regional web or channel. This Service...
... information relating to those given in this information and the product it will NOT be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your regional office MAY have a DIFFERENT part number code to the BASIC CONFIGURATION decided for repair and service ...of a machine (e.g. To better fit local market requirements and enhance product competitiveness, your Acer office may have decided to -date information available on card, modem, or extra memory capability). V You MUST use the list provided by your regional web or channel. This Service...
Aspire 5020 Service Guide
Page 7
... SempronTM processor 2600+/3000+ or higher with 128 KB L2 cache, or T Mobile AMD SempronTM processor 2800+/3100+ or higher with 256 KB L2 cacher Aspire 5020 Series T AMD TurionTM 64 ML-28/ML-32 processor at 1.6/1.8 GHz or higher with 128 KB L1 cache and 512 KB L2 cache, or T AMD...-40 processor at 1.6/1.8/2.0/2.2 GHz or higher with 128 KB L1 cache and 1MB L2 cache T ATI RS480M and SB400 chipset T 256/512 MB of DDR333 memory, upgradeable to 2 GB using two soDIMM modules Display T T T T T Thim-Film Transistor (TFT) displaying at : t15.0" XGA (1024 x 768) t15.0" SXGA+ (1400 x 1050) t15.4" WXGA (...
... SempronTM processor 2600+/3000+ or higher with 128 KB L2 cache, or T Mobile AMD SempronTM processor 2800+/3100+ or higher with 256 KB L2 cacher Aspire 5020 Series T AMD TurionTM 64 ML-28/ML-32 processor at 1.6/1.8 GHz or higher with 128 KB L1 cache and 512 KB L2 cache, or T AMD...-40 processor at 1.6/1.8/2.0/2.2 GHz or higher with 128 KB L1 cache and 1MB L2 cache T ATI RS480M and SB400 chipset T 256/512 MB of DDR333 memory, upgradeable to 2 GB using two soDIMM modules Display T T T T T Thim-Film Transistor (TFT) displaying at : t15.0" XGA (1024 x 768) t15.0" SXGA+ (1400 x 1050) t15.4" WXGA (...
Aspire 5020 Service Guide
Page 17
... indicators are visible even when the LCD display is closed. Note: Do not cover or obstruct the opening of the fan. 6 Memory and hard disk Houses the computer's main memory and bay hard disk (secured by a screw). Indicators The computer has four easy-to-read status indicators on the upper-right above...
... indicators are visible even when the LCD display is closed. Note: Do not cover or obstruct the opening of the fan. 6 Memory and hard disk Houses the computer's main memory and bay hard disk (secured by a screw). Indicators The computer has four easy-to-read status indicators on the upper-right above...
Aspire 5020 Service Guide
Page 25
... bootable, IEEE 1394 Set by setup manual Specification Built-in CPU 128KB/256KB for Aspire 3020 Series 512KB/1MB for Aspire 5020 Series Always enabled Always enabled Fixed in write-back Specification AMD CPU built-in 0MB (no on-board memory) 2 sockets 1024MB 2G (by two 1024MB SO-DIMM module) DDR Synchronous DRAM 333...
... bootable, IEEE 1394 Set by setup manual Specification Built-in CPU 128KB/256KB for Aspire 3020 Series 512KB/1MB for Aspire 5020 Series Always enabled Always enabled Fixed in write-back Specification AMD CPU built-in 0MB (no on-board memory) 2 sockets 1024MB 2G (by two 1024MB SO-DIMM module) DDR Synchronous DRAM 333...
Aspire 5020 Service Guide
Page 26
... side Integrated 10/100 BASE-T transceiver Wake on LAN support compliant with various capacities to form other combinations. On above specifications. Memory Combinations 0MB 0MB 0MB 0MB 128MB 128MB 128MB 1284MB 256MB 256MB 256MB 256MB 512MB 512MB 512MB 512MB 1024MB 1024MB 1024MB 1024MB 1024MB Slot...256MB 512MB 1024MB 128MB 256MB 512MB 1024MB 128MB 256MB 512MB 1024MB 128MB 256MB 512MB 1024MB 0MB 128MB 256MB 512MB 1024MB Slot 2 Total Memory 128MB 256MB 512MB 1024MB 256MB 384MB 640MB 1152MB 384MB 512MB 768MB 1280MB 640MB 768MB 1024MB 1536MB 1024MB 1125MB 1280MB 1536MB 2048MB NOTE: ...
... side Integrated 10/100 BASE-T transceiver Wake on LAN support compliant with various capacities to form other combinations. On above specifications. Memory Combinations 0MB 0MB 0MB 0MB 128MB 128MB 128MB 1284MB 256MB 256MB 256MB 256MB 512MB 512MB 512MB 512MB 1024MB 1024MB 1024MB 1024MB 1024MB Slot...256MB 512MB 1024MB 128MB 256MB 512MB 1024MB 128MB 256MB 512MB 1024MB 128MB 256MB 512MB 1024MB 0MB 128MB 256MB 512MB 1024MB Slot 2 Total Memory 128MB 256MB 512MB 1024MB 256MB 384MB 640MB 1152MB 384MB 512MB 768MB 1280MB 640MB 768MB 1024MB 1536MB 1024MB 1125MB 1280MB 1536MB 2048MB NOTE: ...
Aspire 5020 Service Guide
Page 28
..., Mbytes/s) 100 MB/Sec. Ultra DMA mode-5 5V(DC) +/- 5% 5V(DC) +/- 5% Combo Drive Interface Item Vendor & model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Specification DVD/CDRW KME UIDA760 (24x24x8x24x) DVD/CDRW QSI SBW-242C (24x24x8x24x) With CD Diskette...
..., Mbytes/s) 100 MB/Sec. Ultra DMA mode-5 5V(DC) +/- 5% 5V(DC) +/- 5% Combo Drive Interface Item Vendor & model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Specification DVD/CDRW KME UIDA760 (24x24x8x24x) DVD/CDRW QSI SBW-242C (24x24x8x24x) With CD Diskette...
Aspire 5020 Service Guide
Page 29
DVD-Dual Interface Item Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Audio Interface Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Mixed ...
DVD-Dual Interface Item Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Audio Interface Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Mixed ...
Aspire 5020 Service Guide
Page 30
BCM5788M(1G) TI PCI7411 ATI SB400 PC 87392 built-in ATI SB400 built-in ATI SB400 Chapter 1 Video Memory Item Chipset Memory size Interface USB Port Item Chipset USB Compliancy Level OHCI Number of USB port Location Serial port function control IEEE 1394 Port Item Chipset Number ...
BCM5788M(1G) TI PCI7411 ATI SB400 PC 87392 built-in ATI SB400 built-in ATI SB400 Chapter 1 Video Memory Item Chipset Memory size Interface USB Port Item Chipset USB Compliancy Level OHCI Number of USB port Location Serial port function control IEEE 1394 Port Item Chipset Number ...
Aspire 5020 Service Guide
Page 38
Main The Main screen displays a summary of your reference only. Shows system base memory size 477 MB Shows extended memory size [32 MB] VGA memory size [Enabled] [Auto ] [Enabled] [Enabled] [Disabled] [Enabled] F1 Help Esc Exit ↑ ↓ Select Item ← → Select Menu F5/F6... Utility Info. F9 Setup Defaults F10 Save and Exit 32 Chapter 2 Main Advanced Security Boot Exit System Time: System Date: System Memory: Extended Memory: Video Memory Quiet Boot: Power on display: LCD Auto Dim Network boot F12 Boot Menu D2D Recovery Item Specific Help [15:56:48] [04...
Main The Main screen displays a summary of your reference only. Shows system base memory size 477 MB Shows extended memory size [32 MB] VGA memory size [Enabled] [Auto ] [Enabled] [Enabled] [Disabled] [Enabled] F1 Help Esc Exit ↑ ↓ Select Item ← → Select Menu F5/F6... Utility Info. F9 Setup Defaults F10 Save and Exit 32 Chapter 2 Main Advanced Security Boot Exit System Time: System Date: System Memory: Extended Memory: Video Memory Quiet Boot: Power on display: LCD Auto Dim Network boot F12 Boot Menu D2D Recovery Item Specific Help [15:56:48] [04...
Aspire 5020 Service Guide
Page 39
... Option: Enabled or Disabled Enables, disables Boot Menu during POST. The hours are the default and suggested parameter settings. VGA Memory size=64/128MB Determines if Customer Logo will detect if any external display device is disabled. Disabled: Customer Logo is not ...system and restore the system to control the settings in these cases. Extended Memory size=Total memory size-1MB Shows the VGA memory size. Parameter System Time System Date System Memory Extended Memory VGA Memory Quiet Boot Power on display will support an automatic dimming of the system...
... Option: Enabled or Disabled Enables, disables Boot Menu during POST. The hours are the default and suggested parameter settings. VGA Memory size=64/128MB Determines if Customer Logo will detect if any external display device is disabled. Disabled: Customer Logo is not ...system and restore the system to control the settings in these cases. Extended Memory size=Total memory size-1MB Shows the VGA memory size. Parameter System Time System Date System Memory Extended Memory VGA Memory Quiet Boot Power on display will support an automatic dimming of the system...
Aspire 5020 Service Guide
Page 48
... should create a Crisis Recovery Diskette before you use the Phlash utility. Then boot the system from the bootable diskette. BIOS Flash Utility The BIOS flash memory update is not completely loaded. Copy the flash utilities to update the system BIOS flash ROM. Use the Phlash utility to the bootable diskette. 3. The... flash utility has auto-execution function. 42 Chapter 2 Fellow the steps below to finish BIOS flash, you run the Phlash. 1. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
... should create a Crisis Recovery Diskette before you use the Phlash utility. Then boot the system from the bootable diskette. BIOS Flash Utility The BIOS flash memory update is not completely loaded. Copy the flash utilities to update the system BIOS flash ROM. Use the Phlash utility to the bootable diskette. 3. The... flash utility has auto-execution function. 42 Chapter 2 Fellow the steps below to finish BIOS flash, you run the Phlash. 1. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
Aspire 5020 Service Guide
Page 51
... Battery *2 Middle Cover I*4 Lower Case Assembly *2 Wireless LAN Cover *1 Keyboard *4 LCD Module *1 *13 RTC Battery Bluetooth Module Wireless LAN Cover ODD Module *3 DIMM/HDD Cover Memory *4 HDD Module *4 HDD Bracket HDD *3 Upper Case Assembly Lower Case Main Board Assembly Fan Upper Case Touchpad Assembly Speaker Set *6 VGA Heatsink *3 CPU Heatsink *2 Modem...
... Battery *2 Middle Cover I*4 Lower Case Assembly *2 Wireless LAN Cover *1 Keyboard *4 LCD Module *1 *13 RTC Battery Bluetooth Module Wireless LAN Cover ODD Module *3 DIMM/HDD Cover Memory *4 HDD Module *4 HDD Bracket HDD *3 Upper Case Assembly Lower Case Main Board Assembly Fan Upper Case Touchpad Assembly Speaker Set *6 VGA Heatsink *3 CPU Heatsink *2 Modem...
Aspire 5020 Service Guide
Page 54
Pop out the memory then remove it . Remove four screws fastening the HDD module. 5. Remove the two screws fastening the wireless LAN cover. 2. Then detach the wireless LAN cover. 3. ... LAN Card 1. Disconnect the main and the auxiliary antennae. 4. Detach the DIMM/HDD cover carefully. 3. Removing the Memory/the HDD Module/the Wireless LAN Card/the ODD Module and the LCD Module Removing the Memory and the HDD Module 1. Remove the three screws fastening the DIMM/HDD cover. 2. Pop out the wireless...
Pop out the memory then remove it . Remove four screws fastening the HDD module. 5. Remove the two screws fastening the wireless LAN cover. 2. Then detach the wireless LAN cover. 3. ... LAN Card 1. Disconnect the main and the auxiliary antennae. 4. Detach the DIMM/HDD cover carefully. 3. Removing the Memory/the HDD Module/the Wireless LAN Card/the ODD Module and the LCD Module Removing the Memory and the HDD Module 1. Remove the three screws fastening the DIMM/HDD cover. 2. Pop out the wireless...
Aspire 5020 Service Guide
Page 65
... the power adapter and install the charged battery pack; Boot from the diagnostics diskette and start the doagmpstotics program (please refer to the diagnostic memory in the message window. Remove the battery pack. 2. A loose connection can cause an error. Press F2 in the following power sources: ... "Check the Power Adapter" on page 60 T "Check the Battery Pack" on page 61 Chapter 4 59 Go to main board. 2. Memory check Memory errors might stop system operations, show error messages on the computer using each of these devices do not work, reconnect the cable connector and repeat...
... the power adapter and install the charged battery pack; Boot from the diagnostics diskette and start the doagmpstotics program (please refer to the diagnostic memory in the message window. Remove the battery pack. 2. A loose connection can cause an error. Press F2 in the following power sources: ... "Check the Power Adapter" on page 60 T "Check the Battery Pack" on page 61 Chapter 4 59 Go to main board. 2. Memory check Memory errors might stop system operations, show error messages on the computer using each of these devices do not work, reconnect the cable connector and repeat...
Aspire 5020 Service Guide
Page 68
... the computer. If the symptom is listed first. Others may indicate a problem with a device, such as the way it has been configured. NOTE: Most of memory installed.
... the computer. If the symptom is listed first. Others may indicate a problem with a device, such as the way it has been configured. NOTE: Most of memory installed.
Aspire 5020 Service Guide
Page 69
... system time, then reboot system. Battery critical LOW In this situation BIOS will shut down system, no message will be shown before "Equipment Configuration Error") Memory Error at offset: nnnn DIMM System board System battery is specified. Thermal critical High In this situation BIOS will issue 4 short beeps then shut down...
... system time, then reboot system. Battery critical LOW In this situation BIOS will shut down system, no message will be shown before "Equipment Configuration Error") Memory Error at offset: nnnn DIMM System board System battery is specified. Thermal critical High In this situation BIOS will issue 4 short beeps then shut down...
Aspire 5020 Service Guide
Page 70
Error Message List Error Messages FRU/Action in BIOS Setup Utility. RTC battery System board Memory size found Enter Setup and see if fixed disk and drive A: are properly identified. RTC battery System board Allocation Error for device Run "Load Default ...
Error Message List Error Messages FRU/Action in BIOS Setup Utility. RTC battery System board Memory size found Enter Setup and see if fixed disk and drive A: are properly identified. RTC battery System board Allocation Error for device Run "Load Default ...
Aspire 5020 Service Guide
Page 72
... POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory autosize 8254 timer initialization 8237 DMA controller initialization Reset Programmable Interrupt Controller Test DRAM refresh Test 8742 Keyboard Controller Set ES segment register ...to 4 GB Enable A20 line Autosize DRAM Initialize POST Memory Manager Clear 215 KB base RAM RAM failure on address line xxxx RAM failure on data bits xxxx of low byte of...
... POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory autosize 8254 timer initialization 8237 DMA controller initialization Reset Programmable Interrupt Controller Test DRAM refresh Test 8742 Keyboard Controller Set ES segment register ...to 4 GB Enable A20 line Autosize DRAM Initialize POST Memory Manager Clear 215 KB base RAM RAM failure on address line xxxx RAM failure on data bits xxxx of low byte of...
Aspire 5020 Service Guide
Page 73
... interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines Jump to User Patch1 Configure advanced cache registers Initialize Multi Processor APIC Enable external and CPU caches Setup System Management Mode (SMM...
... interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines Jump to User Patch1 Configure advanced cache registers Initialize Multi Processor APIC Enable external and CPU caches Setup System Management Mode (SMM...
Aspire 5020 Service Guide
Page 75
... boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Initialize Run Time Clock Initialize video Initialize System Management Mode Output one beep before boot Boot to...
... boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Initialize Run Time Clock Initialize video Initialize System Management Mode Output one beep before boot Boot to...