Aspire 4352, 4752, 4752G, 4752Z Service Guide
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.../4752ZG/4352/4352G CHAPTER 1 Hardware Specifications Features 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and Battery 1-7 Keyboard and Pointing Device 1-7 I/O Ports 1-8 Software and Tools 1-8 Optional Items 1-10 Warranty 1-10 Dimensions and Weight 1-10 Environment 1-10 Notebook Tour 1-11 Open Front View 1-11 Close Front View 1-13 Left View 1-14 Right View 1-15 Base View 1-16 Touchpad Basics 1-17 Keyboard 1-18 D2D Recovery...
.../4752ZG/4352/4352G CHAPTER 1 Hardware Specifications Features 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and Battery 1-7 Keyboard and Pointing Device 1-7 I/O Ports 1-8 Software and Tools 1-8 Optional Items 1-10 Warranty 1-10 Dimensions and Weight 1-10 Environment 1-10 Notebook Tour 1-11 Open Front View 1-11 Close Front View 1-13 Left View 1-14 Right View 1-15 Base View 1-16 Touchpad Basics 1-17 Keyboard 1-18 D2D Recovery...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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...12 DOS Flash Utility 2-13 WinFlash Utility 2-13 Remove HDD/BIOS Password Utilities 2-14 Removing the HDD Password 2-14 Removing the BIOS Passwords 2-15 Clearing the BIOS Passwords 2-16 Using DMI Tools 2-17 LAN EEPROM Utility 2-17 CHAPTER 3 Machine Maintenance Machine Disassembly and Replacement 3-5 Recommended Equipment 3-5 Replacement Requirements 3-5 Pre-disassembly Instructions 3-6 Disassembly Process 3-7 External Module Disassembly Process 3-8 External Modules Disassembly Flowchart 3-8 Removing the Battery Pack 3-9 Removing the ODD Module 3-10 Removing the Back Cover 3-12...
...12 DOS Flash Utility 2-13 WinFlash Utility 2-13 Remove HDD/BIOS Password Utilities 2-14 Removing the HDD Password 2-14 Removing the BIOS Passwords 2-15 Clearing the BIOS Passwords 2-16 Using DMI Tools 2-17 LAN EEPROM Utility 2-17 CHAPTER 3 Machine Maintenance Machine Disassembly and Replacement 3-5 Recommended Equipment 3-5 Replacement Requirements 3-5 Pre-disassembly Instructions 3-6 Disassembly Process 3-7 External Module Disassembly Process 3-8 External Modules Disassembly Flowchart 3-8 Removing the Battery Pack 3-9 Removing the ODD Module 3-10 Removing the Back Cover 3-12...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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... 3-50 Replacing the Camera Board 3-51 Replacing the LCD FPC Cable 3-52 Replacing the LCD Brackets 3-53 Replacing the LCD Panel 3-54 Replacing the LCD Bezel 3-56 Main Unit Reassembly Process 3-58 Replacing the LCD Module 3-58 Replacing the CPU 3-60 Replacing the Thermal Module 3-61 Replacing the Mainboard 3-63 Replacing the RTC Battery 3-65 Replacing the Bluetooth Module 3-66 Replacing the USB Board 3-67 Replacing the Power Button Board 3-68 Replacing the Left & Right Speakers 3-70 Replacing the Touchpad Board 3-72 Replacing the Palmrest Module/Upper Case 3-73 External Module...
... 3-50 Replacing the Camera Board 3-51 Replacing the LCD FPC Cable 3-52 Replacing the LCD Brackets 3-53 Replacing the LCD Panel 3-54 Replacing the LCD Bezel 3-56 Main Unit Reassembly Process 3-58 Replacing the LCD Module 3-58 Replacing the CPU 3-60 Replacing the Thermal Module 3-61 Replacing the Mainboard 3-63 Replacing the RTC Battery 3-65 Replacing the Bluetooth Module 3-66 Replacing the USB Board 3-67 Replacing the Power Button Board 3-68 Replacing the Left & Right Speakers 3-70 Replacing the Touchpad Board 3-72 Replacing the Palmrest Module/Upper Case 3-73 External Module...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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... 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and Battery 1-7 Keyboard and Pointing Device 1-7 I/O Ports 1-8 Software and Tools 1-8 Optional Items 1-10 Warranty 1-10 Dimensions and Weight 1-10 Environment 1-10 Notebook Tour 1-11 Open Front View 1-11 Close Front View 1-13 Left View 1-14 Right View 1-15 Base View 1-16 Touchpad Basics 1-17 Keyboard 1-18 D2D Recovery 1-22 System Block Diagram 1-22 Specification...
... 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and Battery 1-7 Keyboard and Pointing Device 1-7 I/O Ports 1-8 Software and Tools 1-8 Optional Items 1-10 Warranty 1-10 Dimensions and Weight 1-10 Environment 1-10 Notebook Tour 1-11 Open Front View 1-11 Close Front View 1-13 Left View 1-14 Right View 1-15 Base View 1-16 Touchpad Basics 1-17 Keyboard 1-18 D2D Recovery 1-22 System Block Diagram 1-22 Specification...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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...;Two DIMM slots supports DDR3-1066/1333 DDR3 SO-DIMM 8 GB maximum memory capacity (using two 4 GB modules) Supports dual channel Display 0 14-inch High Definition WXGA LED LCD 1366×768 resolution, 16:9 aspect ratio 16.7 million colors, 200-nit brightness Graphics 0 Graphics controller: UMA...
...;Two DIMM slots supports DDR3-1066/1333 DDR3 SO-DIMM 8 GB maximum memory capacity (using two 4 GB modules) Supports dual channel Display 0 14-inch High Definition WXGA LED LCD 1366×768 resolution, 16:9 aspect ratio 16.7 million colors, 200-nit brightness Graphics 0 Graphics controller: UMA...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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... resolution online video calls Wireless and networking 0 WLAN: IEEE 802.11b/g/n Supports Acer SignalUp technology LAN: Gigabit Ethernet, Wake-on-LAN ready Broadcom NetLink® BCM57785X controller Privacy Control 0 BIOS supervisor, user, and HDD passwords Kensington lock slot Power Adapter and Battery 0 19 V 3-pin AC adapter; 65 W for UMA models, 90 W for...
... resolution online video calls Wireless and networking 0 WLAN: IEEE 802.11b/g/n Supports Acer SignalUp technology LAN: Gigabit Ethernet, Wake-on-LAN ready Broadcom NetLink® BCM57785X controller Privacy Control 0 BIOS supervisor, user, and HDD passwords Kensington lock slot Power Adapter and Battery 0 19 V 3-pin AC adapter; 65 W for UMA models, 90 W for...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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...volume and brightness level, media playback, wireless and sleep functions, and display and touchpad toggle Windows® and Application keys Multilanguage support Touchpad 0 Multi-gesture touchpad pointing device, supporting two-finger scroll, pinch, rotate, and flip Touchpad lock hotkey Adjustable touchpad sensitivity function I/O Ports 0 5-in-1 card reader (SD/MMC/MS/MS PRO/xD) USB ports (2 x 2.0, 1 x 3.0) HDMI™ port with HDCP support External...
...volume and brightness level, media playback, wireless and sleep functions, and display and touchpad toggle Windows® and Application keys Multilanguage support Touchpad 0 Multi-gesture touchpad pointing device, supporting two-finger scroll, pinch, rotate, and flip Touchpad lock hotkey Adjustable touchpad sensitivity function I/O Ports 0 5-in-1 card reader (SD/MMC/MS/MS PRO/xD) USB ports (2 x 2.0, 1 x 3.0) HDMI™ port with HDCP support External...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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... View 0 Figure 1-3. Left View Table 1-3. Connects to an 10/100/1000-based Ethernet network. Connects to a display device (e.g., external monitor, LCD projector). Supports high definition digital video connections. Enable the computer to the AC adapter. Icon Item 1 DC-in jack 2 Ethernet (RJ-45) port 3 Ventilation slots 4 External display (VGA) port 5 HDMI port 6 USB 2.0 ports Description Connects to stay cool, even after prolonged use. Connects to USB devices (e.g., USB mouse, USB camera). 1-14 Hardware Specifications and Configurations Left View No.
... View 0 Figure 1-3. Left View Table 1-3. Connects to an 10/100/1000-based Ethernet network. Connects to a display device (e.g., external monitor, LCD projector). Supports high definition digital video connections. Enable the computer to the AC adapter. Icon Item 1 DC-in jack 2 Ethernet (RJ-45) port 3 Ventilation slots 4 External display (VGA) port 5 HDMI port 6 USB 2.0 ports Description Connects to stay cool, even after prolonged use. Connects to USB devices (e.g., USB mouse, USB camera). 1-14 Hardware Specifications and Configurations Left View No.
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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... No. 1 2 Icon Item Headphones/speaker /line-out jack Microphone jack Description Connects to secure the lock. Insert the lock into the notch and turn the key to audio line-out devices (e.g., speakers, headphone). accepts CDs or DVDs. (ODD) 5 ODD access indicator Lights up when the optical drive is off. 8 Kensington lock slot Connects to USB devices (e.g., USB mouse, USB camera). 4 Optical disc drive Internal optical disc drive; Note: Wrap the computer security lock cable around an immovable object such as a table...
... No. 1 2 Icon Item Headphones/speaker /line-out jack Microphone jack Description Connects to secure the lock. Insert the lock into the notch and turn the key to audio line-out devices (e.g., speakers, headphone). accepts CDs or DVDs. (ODD) 5 ODD access indicator Lights up when the optical drive is off. 8 Kensington lock slot Connects to USB devices (e.g., USB mouse, USB camera). 4 Optical disc drive Internal optical disc drive; Note: Wrap the computer security lock cable around an immovable object such as a table...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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... for all windows Shift+ +M: Restore minimized windows to provide a variety of the external keyboard/keypad. Windows-specific Keys Key Windows Logo key Description Pressed alone, this key has the same effect as clicking on a network) Hardware Specifications and Configurations 1-19 Functions supported by the numeric keys. The state of the Num Lock is not applicable for the cursor movement by Windows XP, Windows Vista, and Windows 7: : Open or close the Start menu +R: Open the...
... for all windows Shift+ +M: Restore minimized windows to provide a variety of the external keyboard/keypad. Windows-specific Keys Key Windows Logo key Description Pressed alone, this key has the same effect as clicking on a network) Hardware Specifications and Configurations 1-19 Functions supported by the numeric keys. The state of the Num Lock is not applicable for the cursor movement by Windows XP, Windows Vista, and Windows 7: : Open or close the Start menu +R: Open the...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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... +U: Open the Ease of Access Center window Application This key has the same effect as clicking the right mouse button; To activate hotkeys, press and hold the Fn key before pressing the key in Sleep mode. Table 1-9. Hotkeys Hotkey Icon Function Fn+F3 Communication device toggle Fn+F4 Sleep Fn+F5 Display off the LCD back light Switches the display output between the display screen, external monitor (if connected) or both. Windows-specific Keys Key Description Windows Logo key Ctrl+ +L: Lock your...
... +U: Open the Ease of Access Center window Application This key has the same effect as clicking the right mouse button; To activate hotkeys, press and hold the Fn key before pressing the key in Sleep mode. Table 1-9. Hotkeys Hotkey Icon Function Fn+F3 Communication device toggle Fn+F4 Sleep Fn+F5 Display off the LCD back light Switches the display output between the display screen, external monitor (if connected) or both. Windows-specific Keys Key Description Windows Logo key Ctrl+ +L: Lock your...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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The utility is Disabled. Refer to Enabled. To change the boot device without entering the BIOS Setup Utility, set the parameter to Chapter 4, Troubleshooting when a problem arises. Navigation keys appear on the right area of the screen. NOTE: NOTE: Parameter values enclosed in an option box. Press F5 or F6 to change . If configuration problems occur, the setup utility may need to the parameter values. During the next POST, press F12...
The utility is Disabled. Refer to Enabled. To change the boot device without entering the BIOS Setup Utility, set the parameter to Chapter 4, Troubleshooting when a problem arises. Navigation keys appear on the right area of the screen. NOTE: NOTE: Parameter values enclosed in an option box. Press F5 or F6 to change . If configuration problems occur, the setup utility may need to the parameter values. During the next POST, press F12...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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... Touchpad Board 3-22 Removing the Left & Right Speakers 3-23 Removing the Power Button Board 3-25 Removing the USB Board 3-27 Removing the Bluetooth Module 3-28 Removing the RTC Battery 3-29 Removing the Mainboard 3-30 Removing the Thermal Module 3-32 Removing the CPU 3-34 Removing the LCD Module 3-35 LCD Module Disassembly Process 3-37 LCD Module Disassembly Flowchart 3-37 Removing the LCD Bezel 3-38 Removing the LCD Panel 3-40 Removing the Camera Board 3-42 Removing the Microphone 3-43 Removing the Antenna Cable 3-44 Removing the LCD Brackets 3-45 Removing the LCD FPC Cable...
... Touchpad Board 3-22 Removing the Left & Right Speakers 3-23 Removing the Power Button Board 3-25 Removing the USB Board 3-27 Removing the Bluetooth Module 3-28 Removing the RTC Battery 3-29 Removing the Mainboard 3-30 Removing the Thermal Module 3-32 Removing the CPU 3-34 Removing the LCD Module 3-35 LCD Module Disassembly Process 3-37 LCD Module Disassembly Flowchart 3-37 Removing the LCD Bezel 3-38 Removing the LCD Panel 3-40 Removing the Camera Board 3-42 Removing the Microphone 3-43 Removing the Antenna Cable 3-44 Removing the LCD Brackets 3-45 Removing the LCD FPC Cable...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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... verified symptom category to the Online Support Information on page 8-3 Troubleshooting 4-3 Common Problems Symptoms (Verified) Power On Issues No Display Issues LCD Failure Keyboard Failure Touchpad Failure Internal Speaker Failure Microphone Failure USB Failure WLAN Failure Bluetooth Failure Card Reader Failure Thermal Unit Failure Other Functions Failure Intermittent Problems Undetermined Problems 4. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. If the issue is...
... verified symptom category to the Online Support Information on page 8-3 Troubleshooting 4-3 Common Problems Symptoms (Verified) Power On Issues No Display Issues LCD Failure Keyboard Failure Touchpad Failure Internal Speaker Failure Microphone Failure USB Failure WLAN Failure Bluetooth Failure Card Reader Failure Thermal Unit Failure Other Functions Failure Intermittent Problems Undetermined Problems 4. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. If the issue is...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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... location, the LCD panel is still not resolved, refer to the Online Support Information on battery alone as this may reduce display brightness. 2. Refer to the previous version if updated. 5. Roll back the video driver to Disassembly Process. 3. Remove and reinstall the video driver. 6. Remove any memory cards and CD/DVD discs. 9. Perform the "Replacing the HDD Module" and "Replacing the ODD Module" procedures described on the screen). Adjust the brightness to the computer and switch between the internal display...
... location, the LCD panel is still not resolved, refer to the Online Support Information on battery alone as this may reduce display brightness. 2. Refer to the previous version if updated. 5. Roll back the video driver to Disassembly Process. 3. Remove and reinstall the video driver. 6. Remove any memory cards and CD/DVD discs. 9. Perform the "Replacing the HDD Module" and "Replacing the ODD Module" procedures described on the screen). Adjust the brightness to the computer and switch between the internal display...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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...;Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards 4. FRU replacement should be caused by the computer. Undetermined Problems 0 The diagnostic problems does not identify which adapter or device failed, which installed devices are found . 7. Visually check the components for the system board in loop mode at...
...;Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards 4. FRU replacement should be caused by the computer. Undetermined Problems 0 The diagnostic problems does not identify which adapter or device failed, which installed devices are found . 7. Visually check the components for the system board in loop mode at...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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... ROM copyright notice 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h Test keyboard 54h Set key click if enabled 58h 2-2-3-1 Test for unexpected interrupts 59h Initialize POST display service 5Ah Display prompt "Press F2 to enter SETUP" 5Bh Disable CPU cache 5Ch Test RAM...
... ROM copyright notice 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h Test keyboard 54h Set key click if enabled 58h 2-2-3-1 Test for unexpected interrupts 59h Initialize POST display service 5Ah Display prompt "Press F2 to enter SETUP" 5Bh Disable CPU cache 5Ch Test RAM...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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... while booting or executing services. Progress Codes are reserved for OEM components 4-26 Troubleshooting If the value that follows POSTCODE= is assigned by the build process. Error Codes are designed to halt on exceptional (fatal) error conditions. The following tables describe the various ranges of POST codes: Progress Codes and Error Codes. POST Codes 0 There are two types of component codes: The Component Code is...
... while booting or executing services. Progress Codes are reserved for OEM components 4-26 Troubleshooting If the value that follows POSTCODE= is assigned by the build process. Error Codes are designed to halt on exceptional (fatal) error conditions. The following tables describe the various ranges of POST codes: Progress Codes and Error Codes. POST Codes 0 There are two types of component codes: The Component Code is...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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.... 4-30 Troubleshooting POSTCODE_EC_PEI_MEMORY (0xeb) - Leaving SEC/Going to the OS. Exiting S3 boot path back to PEI. Entering DXE Dispatch. POSTCODE_PC_DXE_EXIT (0xea) - POSTCODE_EC_IPL_DXE (0xed) - Couldn't find PPIs needed by DXE. Component Codes Range 0xe0-0xff Description These are not components, but rather represent Architectural Progress Codes or Error Codes detailing milestones in the system boot progress. Entering DXE IPL's recovery boot path...
.... 4-30 Troubleshooting POSTCODE_EC_PEI_MEMORY (0xeb) - Leaving SEC/Going to the OS. Exiting S3 boot path back to PEI. Entering DXE Dispatch. POSTCODE_PC_DXE_EXIT (0xea) - POSTCODE_EC_IPL_DXE (0xed) - Couldn't find PPIs needed by DXE. Component Codes Range 0xe0-0xff Description These are not components, but rather represent Architectural Progress Codes or Error Codes detailing milestones in the system boot progress. Entering DXE IPL's recovery boot path...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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The function hotkey sequence Fn+Esc is used to enable the BIOS recovery process when system is powered On during the BIOS recovery process. Connect the USB flash drive containing the Crisis Recovery disk files to update the BIOS firmware. Perform a BIOS flash procedure to the computer. 3. Refer to the "BIOS Flash Utilities" section on page 2-12 for detailed instructions. 5-8 Jumper and Connector Locations When the process is complete the computer will force the BIOS to execute...
The function hotkey sequence Fn+Esc is used to enable the BIOS recovery process when system is powered On during the BIOS recovery process. Connect the USB flash drive containing the Crisis Recovery disk files to update the BIOS firmware. Perform a BIOS flash procedure to the computer. 3. Refer to the "BIOS Flash Utilities" section on page 2-12 for detailed instructions. 5-8 Jumper and Connector Locations When the process is complete the computer will force the BIOS to execute...