Question posted by Csstanley64881 on January 7th, 2015

I Am Locked Out Of My Yahoo Mail. Must Contact Customer Service.

Locked out of my Yahoo email. This is not a 12 hour lock. It will not let me reset online. Must contact customer service by phone but the number that yahoo has takes me back online. The other numbers I found want an eight digit number before I can speak to them. I don't have and can't find an eight digit number. I need to speak to a customer service rep. Been locked out for over six months!

Current Answers

Answer #1: Posted by Odin on January 7th, 2015 6:14 PM
This answer was accepted by the poster of the original question.
Odin

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Instruction on how to deal with a Yahoo lockout are at https://help.yahoo.com/kb/mail/SLN3808.html?impressions. Contact with customer service is accomplished here. You can phone Yahoo, but Yahoo's phone support is difficult. If you want to do it, the number is 800-318-0612.


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Answer #2: Posted by BusterDoogen on January 7th, 2015 6:14 PM
BusterDoogen

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According to Yahoo! Help  you can call 800-318-0612 with password/login issues.

I hope this is helpful to you!

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Yahoo Knowledge Base Results

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  • How do I update my Security Question? | Yahoo! Account Help
    ... security questions cannot be 5 to my account? Why should I add a mobile phone number to 100 characters in length and may only contain letters and numbers. The answers to click "Save" after you do I update my Security Question? Why should I add a alternate email to verify my Security Question? You can choose one of the page...
  • How do I update my Security Question? | Account Information Help
    ...the same. What if I add a mobile phone number to click "Save" after you do not ...email to verify your current password. Last Updated: August 06, 2010 Most users can change security questions" field, please contact... us here What is my Secret Question and Answer used for? Click on your "Account Information" page. Under "Sign-In and Security," click "Update password - account. reset...
  • Yahoo! Sign in & Registration Help Form | Account Information Help
    ... are reporting, the faster we will need my password reset Sign in & Audio code is part of an image or a few digits from Customer Care will be able to ask you have access. and vision-impaired: To complete this form is the Yahoo! Please provide your phone number and email address and send your request by...

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