Xerox M20I Support Question
Xerox M20I Support Question
Find answers below for this question about Xerox M20I - WorkCentre B/W Laser.Need a Xerox M20I manual? We have 4 online manuals for this item!
Question posted by waychic on April 6th, 2012
Xerox M20i Paperjam All Paper Removed , Still Sayss 2 Paper Jam.
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Related Xerox M20I Manual Pages
User Guide - Page 26
.... Tape
LCD
2
z To scan or copy a document, the switch must be in the unlock position. Page 2-2
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide The scan unlock switch automatically moves to the lock position ( ).
¾ Remove the label completely from the scanner module by pulling it straight out, away from
the tray. Scanner...
User Guide - Page 32
...Document Feeder Error Bypass
Paper Jam
Tray 1 Tray 2
The Status Map identifies which has been set up previously and stored in the machine's Dial Directory. (WorkCentre M20i only.)
Use to ... paper tray. This enables the machine to switch to delete jobs. Page 2-8
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
If a paper tray is available as an option.
NOTE: Paper Tray...
User Guide - Page 55
Copy
) When copying onto a paper size smaller than A4/Letter, the printed image may be loaded.
Enter... using the Bypass, remember to select the Paper Type being loaded and press [Enter]. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 3-3 Navigation Keys
3 Load the Originals
Document Feeder:
¾ Remove all staples and paper clips prior to loading.
¾ Adjust ...
User Guide - Page 64
... originals
Off
Use to select [Auto
removing. which require the background
feature.
...Exit].
Page 3-12
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Covers
z... Use to automatically add covers to select [Covers] and press [Enter].
¾ Select the required Covers option and press [Enter].
¾ Select the Paper...
User Guide - Page 67
... machine configuration will be available.
¾ Basic features available for the feature. Press [Enter]. Copy
3. Color Original
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 3-15 Load the Originals
¾ Remove all staples and paper clips prior to loading.
¾ Load the originals for the Interrupt job into the Document Feeder or load...
User Guide - Page 72
Page 4-2
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide This procedure separates any sheets of paper that are available, depending on the pressure plate
until required.
Up to two Paper Trays are stuck together and reduces the possibility of 80 g/m2 (20 lb) plain paper.
1
¾ To load paper, pull open the
Paper Tray.
2
¾ Push down on...
User Guide - Page 76
...to the width of the stack of the tray.
Paper and Other Media
Loading the Bypass Tray
1
z Remove any curl on postcards, envelopes, and labels before ... Page 4-6
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Straighten the edges on the right side of the product.
¾ Unfold the Paper Support extension.
2
¾ Prepare a stack of paper or envelopes for...
User Guide - Page 80
...paper types one sheet at a time. Page 4-10
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Paper and Other Media
Media Guidelines
When selecting or loading paper, envelopes, or other conditions that can cause paper jams...DO NOT use in laser printers.
¾ To prevent special media such as transparencies and label sheets from sticking together, remove them from moisture, ...
User Guide - Page 81
Paper and Other Media
¾ Verify that your labels' adhesive material can...paper jams. Exposed adhesive can tolerate fusing temperature of labels through the machine.
¾ Do not use labels that there is designed for 0.1 second.
¾ Ensure that are separating from the backing sheet or are wrinkled, bubbled, or otherwise damaged. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i...
User Guide - Page 84
...stack with setup instructions for full Document Feeder specifications.
Page 5-2
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide You can be configured. Adjust the guides to 50 ... just touch the edges of your System Administrator.
1 Document Feeder: ¾ Remove all staples and paper clips prior to loading.
¾ Adjust the sliding document guides to "Scanner...
User Guide - Page 98
... guides to 50 sheets of 80 g/m2 (20lb bond) paper can be on page 12-5 for full Document Feeder specifications.
L Up to the size required.
¾ Insert the originals neatly into the Document Feeder, face up. Page 6-2
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Adjust the guides to just touch the edges...
User Guide - Page 185
....
Status Map
Document Jams
Paper Jam
Bypass
Tray 1
Tray 2
Document Jams
If a document jams while it is feeding through the Document Feeder, 'Document Jam' appears on the display and the Document Jam LED on the Control Panel. Details for clearing the three areas of the Document Feeder are given below. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page...
User Guide - Page 188
...gently pulling it straight out.
¾ Once you remove the jammed paper, open the side cover.
¾ Carefully remove the misfed paper in the direction shown.
Page 11-6
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Troubleshooting
Paper Jams
If paper jams occur, 'Paper Jam' appears on the display and the Paper Jam or Paper Tray LED on the display.
1
¾ Pull...
User Guide - Page 189
... jammed in the exit area, 'Paper Jam 2' appears on the display.
1
¾ Press the Release Lever to align the
rear edge with the corresponding
slot in the machine, then insert it
completely. Troubleshooting
4
¾ Close the cover.
¾ Insert the paper tray.
This will release pressure on the Fuser Lever.
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i...
User Guide - Page 191
... Tray and the machine does not detect paper due to open the side cover.
¾ Remove the jammed paper.
2
¾ Close the side cover.
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 11-9 Troubleshooting
2 Sided Jam
If a paper jam occurs in the 2 Sided module, 'Duplex Jam' appears on the display and the Paper Jam LED on the Status Map will flash...
User Guide - Page 195
... Clear the jam.
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 11-13 The machine stops. The toner is waiting for Press [Start] to immediately redial, or [Stop] to page "Paper Jams" on page 10-5.
The machine is almost empty. The memory has become Either delete unnecessary documents, or
full.
The recording paper in Remove paper. Take...
User Guide - Page 197
...from the Toner Cartridge than expected
Printing Problems
SUGGESTED SOLUTION
Fan the stack of copy paper remaining in the product after a paper jam has been cleared. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 11-15 Originals are installed properly.
Remove the toner cartridge.
Ensure that the toner and drum cartridges are forms, newsletters, books...
User Guide - Page 201
... WorkCentre M20i User Guide
Page 11-19
When answering a call using the handset and a Fax is being fed.
Troubleshooting
PROBLEM Configured Already
Invalid Login
PROBABLE CAUSE
Displayed when an attempt is pressed
Ensure the bell rings before pressing [Start]. Displayed when Login and/or password are valid and entered accurately.
Check if a paper jam...
System Administration Guide - Page 189
... [Refresh] button to show the current status. Click the [Refresh] button to show the current status.
4
¾ Select [Trays] to the WorkCentre M20i. Xerox WorkCentre M20i System Administration Guide
Page 11-21
Click the [Reset Network Controller] to apply any changes made within Internet Services
to view the status of the WorkCentre M20i, the paper trays and consumables.
System Administration Guide - Page 193
... notified.
When the toner is running low. NOTE: Click the [Undo] button to cancel any changes.
When a drum warning occurs. These are:
When a paper jam is detected. Xerox WorkCentre M20i System Administration Guide
Page 11-25
Administration Tools
Setting Alert Notifications
Use these steps:
1
¾ Enable CentreWare Internet Services (see "Enabling Internet Services" on...
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